All Cox reports of the last 24 hours
Common problems are:
| Internet 76% |
| TV 13% |
| Blackout 8% |
| Phone 2% |
| E-mail 1% |
Affected cities:
Comments on Cox
Let others know about your problems:About Cox
Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.
Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.
Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.
Regional availability
Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.
Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.
Errors / network problems
The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.
The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.
Troubleshoot yourself
In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.
For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.
If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.
Live reports
@MarkJ_Wills Fred Cox, one of the staples of my childhood. :( https://t.co/0IgyMwCd0f
22.11.2019 03:20:14
@Frompatentsto @Cox .. what is your problem this am? We have work to do!! #Louisiana #work #internet
22.11.2019 02:00:58
@TheOnlyToz @6Foot10Bron Cant afford league pass thru @cox so got rid of that 300 per mo bill
22.11.2019 01:11:09
@Vspotcat I remember having one of these :( Fred Cox, who created the NERF football, dies at age 80 https://t.co/IBBT7Edz7R #SmartNews
22.11.2019 01:06:06
@UnholiestJedi Internet companies: Look at all this cool shit you can do with our service! Troubleshooting: can you access a webs… https://t.co/J3Pa3OFDqP
22.11.2019 00:41:14
@BradleyMoonsey is cox down for anyone else
21.11.2019 23:21:58
@OCReddit Cox down for anyone else? https://t.co/FedDcxsuYy #orangecounty
21.11.2019 20:44:31
@CoxcreationJS RT @CoxcreationJS: @cox-creation janitorial service we use eco-friendly chemicals for our carpets and rug cleaning .Call us on 07053317311…
21.11.2019 13:39:08
@MaryShifu @nadwaa_ Agreed with you, I just stated this Cox someone tweeted that wearing niqab n staying at home is backward :… https://t.co/2bur8eUffE
21.11.2019 11:55:02
@Miss321mel @Deborah_Cox & Down
21.11.2019 09:31:01
@makiah_cox @Brittlesmomma94 you can never get rid of luna :(((
21.11.2019 03:59:38
@Handcd @att could care less about their customers. Move to @cox and @verisin or @sprint #att #cox #sprint #verison #customerservice #horrible
21.11.2019 02:38:05
@ShieldVoC RT @Handcd: I tried to stay with @att, but there internet is $70 for 50 mbs @cox is $49 for 150 Mbs. The customer service rep told me I co…
21.11.2019 02:26:20
@Handcd I tried to stay with @att, but there internet is $70 for 50 mbs @cox is $49 for 150 Mbs. The customer service rep… https://t.co/1kbg5SwWFS
21.11.2019 02:26:15
@DesignerDeb3 .@Jim_Jordan Cabel has cut the line NOW ! @cox.com @realDonaldTrump @greggutfeld @TuckerCarlson GUESS IT NOT GOING… https://t.co/AQ5fpm4vLO
21.11.2019 00:03:53
@CoxHelp @pcsavants @cox Hello, I apologize for any inconvenience this has caused and like to investigate. Please DM the ful… https://t.co/31AtCNYyoS
20.11.2019 23:05:47
@pcsavants Wait a second. @cox is owned by @comcast? Well that explains everything.
20.11.2019 22:51:30
@pcsavants Been back on @cox tv services and now i know why i cut their service last time. Or better to say lack of service. F… https://t.co/k2utny78YJ
20.11.2019 22:38:40
@BCRW1988 @robjGoldberg @lavie154 @Brett_Swanson7 @CommieGIR @stretchphoto @lcjohnso @89Marvaz @cerrotololo @BigelowSpace big… https://t.co/hINkUArWxF
20.11.2019 22:30:46
@DebStone20 @cox cable why did Cox make a commercial about their love for Kstate? No other university?
20.11.2019 21:35:26
@VernDiesal @cox won’t voluntarily credit your account when their service isn’t working, but if you call in you can get your cr… https://t.co/50gmcLltCR
20.11.2019 16:27:49
@SuperCaity @delvin_cox @PodWresSociety Sorry about misspelling Delvin, dude. My bad :(
20.11.2019 15:14:14
@DAVID41184 @cox_tom That doesn't seem all that cost effective :( Could you not sign some at your publisher's for them to ship?… https://t.co/QDnOIBDC8H
20.11.2019 12:57:47
@jazzarnett @cox_saffron Oi and me :(
20.11.2019 12:54:23
@CoreyBaumeister @lauriewoolf @CoxComm I will have to switch providers soon. I am not sure what is in the area. I thought Cox was re… https://t.co/48MPvP2xtd
20.11.2019 04:12:12
@CodeGirlKate Hey @Cox I’ll be cancelling my service. Third time this month my internet has gone out in the middle of my workday.… https://t.co/qO6ZxgXxQb
19.11.2019 23:43:45
@cox_douglas @ianjamesyoung70 @starvancouver Waaaaat. Really? What's it been, a year? :(
19.11.2019 23:30:40
@duusktilldawn .@zaynmalik baby hi i love u so so so fkn much u deserve the whole fkn world im so so so fkn sorry ppl are so rude… https://t.co/pDl7A5HoYI
19.11.2019 21:12:26
@K1ngchase_ @cox I’m just trying to figure out why I can’t get hired with y’all 😂🤦🏽♂️ let me in there.... @CoxEnterprises my r… https://t.co/uUdAvfyOAv
19.11.2019 20:20:31
@TheTyra @Antid_Oto7 I am familiarising myself with Gramsci's hegemony, counter hegemony right now. Passive revolution, tran… https://t.co/m3l7pfPTcb
19.11.2019 11:44:07