All Cox reports of the last 24 hours
Common problems are:
| Internet 77% |
| TV 12% |
| Blackout 9% |
| Phone 1% |
| E-mail 1% |
Affected cities:
Comments on Cox
Let others know about your problems:About Cox
Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.
Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.
Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.
Regional availability
Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.
Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.
Errors / network problems
The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.
The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.
Troubleshoot yourself
In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.
For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.
If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.
Live reports
@nemebabe Ok @cox and @sprintcare y’all can fight. My stupid ass iPhone is attached to WiFi (Cox) and data (Sprint) and it’s… https://t.co/24NO5mtKqp
18.01.2020 05:54:41
@iaincaradoc I’m confused. Why do people expect @Cox / @coxhelp to be able to provide consistent internet service when they can’… https://t.co/GyYq7cO4rA
18.01.2020 03:51:25
@JHDargie @JonGalvan6 Cox’s DD’s helmet never seemed to fit him right :( Otherwise, I totally agree. And the Bennifer movie… https://t.co/rmpHKxi3Le
17.01.2020 18:49:43
@razorbackgal80 I’m on the phone with Cox Tech Support and this person keeps putting me on mute. I can hear them cooking in the bac… https://t.co/nlTy6Bz5hP
17.01.2020 17:39:33
@Off_The_Hook3 @C_Austin_Cox The reigning AAC DPOY Quincy Roche who has left us :(
17.01.2020 16:46:31
@ClintonTowne2 @cox you have absolutely no reason to target me with promoted tweets. I live in East coast now. Your service sucked… https://t.co/lbMLe4r9Jx
17.01.2020 15:38:47
@lulinspector @Croachcatcher Search #FTAC - Fixed threat assessment centre. It was run by a Dr David James - I hear he was sacked… https://t.co/uq8a23nhPK
16.01.2020 21:48:29
@JBoorstin .@peacockTV Premium will be bundled for free not just for @comcast subscribers, but also @cox Cable subscribers. @CNBC
16.01.2020 21:32:57
@boianover Welcome guys :) 🇪🇸🇺🇸✔️ @cox @LaJolieRondeLtd @MrDustinHarnish @HFLanguages @garyaanetsen @mike70673… https://t.co/LQzqIbS6Mw
16.01.2020 17:02:54
@aasiaa99 Ruined my day already by looking at charlie cox as matt murdock. I miss daredevil and I’m too lazy to read the comics >:(
16.01.2020 15:05:34
@cammeronl2 who need button down school shirt ? @cox ppl . i got 2 of them !!
16.01.2020 04:39:19
@kitbag86 @jackedwards1 @SR1two8 @RacingPost Never had Clive cox down as an all weather shrewdie but that run was just that,h… https://t.co/E9WVCZuFQa
15.01.2020 21:49:11
@MCListenUp LSU Stakes Claim as Best College Football Team in History https%253A%252F%https://t.co/OSLBMhwAJQ%252Ffeatured-team… https://t.co/Q6m1K8c4ED
15.01.2020 21:16:39
@Burky77 @CoxHelp @SarcasticWhiner @JunkScience @FoxNews @OANN @dish @cox Excellent!! Will send a direct message.. Thanks!
15.01.2020 15:53:05
@yibophobe @Chesley_Cox :(((( ill make an exception for these two
15.01.2020 15:34:59
@CoxHelp @Burky77 @SarcasticWhiner @JunkScience @FoxNews @OANN @dish @cox Hi Jeff, we'd be happy to submit a request for OAN… https://t.co/n2elNN1SKq
15.01.2020 14:34:55
@Burky77 @SarcasticWhiner @JunkScience @FoxNews @OANN @dish Neither does @Cox cable..
15.01.2020 14:23:44
@Jay_t_Cox RT @Papii_Mo: :( I miss it too #wildforever
15.01.2020 05:54:48
@vegannalgas wanna buy carl cox tickets so bad but I got no one to go w :(
14.01.2020 20:14:55
@Daxtarious_Tano @_Tyler_cox_ @aztrosist I just wanna hear my name leave me alone :(((((
14.01.2020 06:09:09
@CoxHelp @Nolabug22 @MattMoscona @Realrclark25 @mspears96 @cox Thank you for contacting the Social Media Group. We can take… https://t.co/q8mSL4WTcI
14.01.2020 05:30:57
@Nolabug22 @MattMoscona @Realrclark25 @mspears96 I need @cox to install a DVR tonight so I can record ESPN all day tomorrow!!
14.01.2020 05:01:37
@gcam @tidql @cox fix urself
14.01.2020 03:50:51
@ArjunPatel20 RT @Brain_Cleaner: @CaslerNoel @realDonaldTrump in the UK we had a left wing MP, Jo Cox, who was shot and killed on her door step for being…
14.01.2020 02:44:02
@LuverBoyBee I CANT WATCH THE GAME WTH @ESPN @COX
14.01.2020 01:36:03
@leedslioness1 @cox_tom There's handy then... like all of them... except maybe weather, not liking that much tonight :(
13.01.2020 22:54:18
@hank_cox RT @Buckeye_Nation: We should be playing tonight :(
13.01.2020 21:30:16
@preferkindness RT @Brain_Cleaner: @CaslerNoel @realDonaldTrump in the UK we had a left wing MP, Jo Cox, who was shot and killed on her door step for being…
13.01.2020 14:52:19
@Brain_Cleaner @CaslerNoel @realDonaldTrump in the UK we had a left wing MP, Jo Cox, who was shot and killed on her door step for… https://t.co/eSb1KbRRXU
13.01.2020 14:38:42
@ZedKay_101 @maIikjr34 peak Courtney Cox, we’ll never see anything like this ever again :(
13.01.2020 14:19:22