All Cox reports of the last 24 hours
Common problems are:
| Internet 83% |
| TV 9% |
| Blackout 6% |
| Phone 1% |
| E-mail 1% |
Affected cities:
Comments on Cox
Let others know about your problems:About Cox
Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.
Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.
Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.
Regional availability
Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.
Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.
Errors / network problems
The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.
The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.
Troubleshoot yourself
In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.
For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.
If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.
Live reports
@KuangEleven @cox_tom I'll always stop everything and down tools for Dirty Boots. It's the soundtrack to a love story from anoth… https://t.co/wuUxYKTj5i
27.02.2021 13:05:44
@jesssarc @Bambers17 @Carl_Cox thinking about her this time of year :(
27.02.2021 05:04:51
@MAJIOMNI @4aaa @cox @CoxComm Damn, you're right, sorry dude.
27.02.2021 04:55:05
@4aaa @MAJIOMNI @cox @CoxComm guilherme is innocent
27.02.2021 04:29:00
@RaikaEXE @MAJIOMNI @cox Yea, no they forced me to upgrade and my internet still runs like shit. They need to catch a class action lawsuit ASAP
27.02.2021 03:25:46
@MAJIOMNI I love that @cox tells me if I want to avoid 40-minute internet outages, I should upgrade to the tier above what I'… https://t.co/VdCa3oDOqA
27.02.2021 03:12:41
@MAJIOMNI @cox can suck it's namesake
27.02.2021 02:36:49
@SDQFlightCrew @__Keats__ Thats been the trademark since Bobby Cox down there. I understand
26.02.2021 21:05:38
@bricshirt @cox_tom RIP hedge :-(
26.02.2021 20:08:12
@hmardukis504 And Lakeview has lost power for the second time in 1 week. @entergy and @cox are in a neck and neck race for which… https://t.co/EbNYIuCYee
26.02.2021 18:39:28
@Bcazboy @NorthColbys @comcast @Cox did the exact samething to me...they act like it was because of Covid but I got it befor… https://t.co/VLzSlQcwwH
26.02.2021 12:26:11
@surgiordz Do any of my friends have a Cox cable acc I can use to watch FX?:-(
26.02.2021 04:29:15
@LEEGRANTVA Everyday @cox shitty internet goes out, I can’t wait until Monday, c’mon @Verizon
25.02.2021 22:54:29
@ModoNerdistry @matt_cox :( yeah, pinterest ate it's tail. Few times. Sad to hear it's happening to medium as well.
25.02.2021 21:42:33
@djcox Wanna buy a deckchair with @sallyshorty ‘s @cox.adoodledoo artwork? Or a whole host of more affordable products!… https://t.co/ohFwev93AH
25.02.2021 21:15:01
@jrwyke @AreUForRealBro @cox_tom Nah, into the floor board/beam/joists :(
25.02.2021 19:23:03
@itisuhhhhot I have wanted to be gigablasted by Cox for so long thank you @cox https://t.co/R6aDtR0K72
25.02.2021 16:22:39
@whteverana plss i really want to do some cox but got no friends :(
25.02.2021 15:47:32
@RoK_phish "What moral or ethical principles ... do you apply in deciding which channels to carry or when to take adverse acti… https://t.co/Ki8MeZ4qEB
25.02.2021 12:32:39
@katsumaro @AUsports12 @SECNetwork @SportsCenter @AuburnBaseball I dunno, I don't see a lot of talent with him. I told someone… https://t.co/t4CQKngIaA
25.02.2021 04:54:56
@Coral_Blye @cox always brags about great of a network they are... Then the wind shows up and shuts their whole company down.😂😭☠️🤦🏽♂️
25.02.2021 03:26:19
@NRiddleMD @smlungpathguy @KMirza @ALBoothMD @Sara_Jiang @Chucktowndoc @lendeschwartz @jeremywade07 @RaulSGonzalezMD… https://t.co/8uqpzYOnQZ
25.02.2021 02:18:33
@JRodl3r I have @cox as an ISP and I live in the desert. Does that automatically qualify me or what? 😎📡 https://t.co/SrB9H054HP
25.02.2021 02:12:09
@CoxHelp @LEEGRANTVA @cox Hi Lee, I am sorry to hear that you are having trouble. Please feel free to follow/DM us with your… https://t.co/19vcMM2a8b
24.02.2021 23:09:05
@LEEGRANTVA @cox I want a refund on my service this month, 8 problem days is waaay too much, I want a refund on this shitty over priced ass internet.
24.02.2021 23:02:30
@LEEGRANTVA So it’s official that @Cox in Virginia has the worst internet service. I’m switching in the am https://t.co/TxTaMhBapr
24.02.2021 23:01:02
@LoMurfy @ATT, @Verizon, @Roku, @Amazon, @Apple, @Comcast, @Charter, @DISH, @Cox, @Altice @Hulu @Alphabet. What moral/ethic… https://t.co/OtMohjGWtE
24.02.2021 21:18:44
@scvcgcco @Ariel_Cox_ @FrankieCharms @BanningRP @TyrusVice @AShadowVita @Cade_RP @GregoryStrongRp @SweetAngelElla Seriously :( hah
24.02.2021 20:16:33
@zainal @DocumentingBTC @zbruceli Poor Jeff Cox :(
24.02.2021 19:28:46
@cactusinhiding @fatbouncyballs @TMobile @TMobileHelp @TMobileLatino @ATT @cox @sprint @Apple PLEASE
24.02.2021 19:11:28