All Cox reports of the last 24 hours
Common problems are:
| Internet 81% |
| TV 10% |
| Blackout 7% |
| Phone 1% |
| E-mail 1% |
Affected cities:
Comments on Cox
Let others know about your problems:About Cox
Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.
Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.
Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.
Regional availability
Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.
Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.
Errors / network problems
The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.
The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.
Troubleshoot yourself
In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.
For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.
If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.
Live reports
@pcsavants If anyone is planning on purchasing @cox contour DONT DO IT. 1. The website is flash based which is END OF LIFE in… https://t.co/9oOrLuqNC9
31.05.2020 17:38:09
@RobertsModgi @VitalVegas Why is cox down in paradise? Wtf is going on?
31.05.2020 07:57:17
@straykerberos @goromajimeow yeah... wish we could just be friends :( also CoX verse is like. legitimately so fun and cool. its ev… https://t.co/u70FrytJ7g
31.05.2020 05:13:12
@Beverly_Naten @SL_walker @emiliaa_cox Breaks my heart. :(
31.05.2020 03:44:24
@Spicy_nds Trying to break my own personal dry streak of 100+ chests at COX :( Come say hi! https://t.co/WuBHIm86tO
30.05.2020 22:27:52
@Lenoh @AlexSchestag @zacharia_cox So I have an update for you guys Apparently it should have been first. For the exact re… https://t.co/7tk9PXZFIG
30.05.2020 09:18:50
@mekaaaaa___ SEASON 12 IS THE BEST SEASON OF FALL. Tp tetap nak Jackie Cox dekat final :( https://t.co/e2tcSozwo4
29.05.2020 23:29:15
@Cox_Darren @HunterJCullen @MaudeSellers13 @BaddCompani The coughing :( too
29.05.2020 21:15:30
@carmen_cox @NicoleStratton_ happy birthday lovely lu miss u :( xx
29.05.2020 19:31:40
@cox_kayla5 i feel like life used to be so simple , everyone on my life was happy and healthy , the world wasn’t taken over by… https://t.co/1Bzr2hIPuY
29.05.2020 07:13:39
@cecafitness @realDonaldTrump @POTUS @Facebook @cox cut my internet off two months ago
29.05.2020 03:30:42
@KentPulliam If you have @cox internet, I recommend you switch to another provider. I upgraded to “up to 100 mbps”. I haven’t go… https://t.co/OyNreKpnFv
29.05.2020 02:16:03
@cox_drake RT @IAmDomPlays: Y'all really wanted a part 2 of this game huh?! >:( NEW VIDEO: https://t.co/myIIqFUtDG
29.05.2020 01:39:04
@cecitoothug_ @cox your customer service SUCKS
28.05.2020 21:49:17
@itsEdenR6 @Forrest_R6 @ollieyeahhh @Skyglock @Twitter @TwitterSupport @cox @CoxComm Still better than @virginmedia
28.05.2020 21:06:51
@Forrest_R6 @itsEdenR6 @ollieyeahhh @Skyglock @Twitter @TwitterSupport @cox my internet is literally a dick sounding word man. @CoxComm
28.05.2020 21:06:27
@itsEdenR6 @Forrest_R6 @ollieyeahhh @Skyglock @Twitter @TwitterSupport @cox Haha he said the c word
28.05.2020 21:06:00
@cecafitness Btw Mr president @POTUS @Cox DONT follow your order and did turn services off during corona
28.05.2020 20:22:34
@62jerseygirl RT @GretchenInOK: @62jerseygirl @DIRECTTV @OANN .@Comcast and @Cox and other providers who refuse to add OANN to their lineups often lose o…
28.05.2020 19:14:20
@GretchenInOK @62jerseygirl @DIRECTTV @OANN .@Comcast and @Cox and other providers who refuse to add OANN to their lineups often… https://t.co/nzm42ar4li
28.05.2020 19:13:26
@CL_Cox @SooktheNuke Neither is working in Toronto apparently :(
28.05.2020 17:48:08
@AronGriffitha20 RT @AronGriffitha20: @VZWSupport During this trying time you would think they would wave a disconnect fee nope! @Cox did wave the fee thank…
28.05.2020 17:40:16
@AronGriffitha20 @VZWSupport During this trying time you would think they would wave a disconnect fee nope! @Cox did wave the fee th… https://t.co/UZKvRaX8Mw
28.05.2020 17:39:58
@WillHall1989 @The_RHS found this on my Cox Apple tree. Is it too late to rescue? :( https://t.co/cf0md7Xx2Z
28.05.2020 16:55:05
@ElDuce10 @Cox please assist ... have no time for customer service right now please ...
28.05.2020 11:37:34
@ElDuce10 @cox how do I fix this shit ? Market opens in 2 hours I have no time for this bs this morning !!! Please assist https://t.co/yT1jmfzxcg
28.05.2020 11:25:24
@0ShyViolet0 @16bitCatholic @cox @CenturyLink This is the EXACT thing that happened to my parents. Towns within 5 miles on both… https://t.co/hhqNQDeEDc
28.05.2020 07:20:07
@KimA_KYZEN RT @PMProdMachining: Learn how @KYZENCorp is helping @Cox Manufacturing Co. produce the cleanest possible parts for its customers with solv…
28.05.2020 03:35:31
@elengrffths @cox_lib >:( is angry in love
27.05.2020 22:35:13
@JoshuaCaleb75 RT @16bitCatholic: What really annoys me is that gutless @cox and @CenturyLink both provide internet service to the town that's a measly 5…
27.05.2020 19:08:25