All Cox reports of the last 24 hours
Common problems are:
| Internet 82% |
| TV 9% |
| Blackout 6% |
| Phone 1% |
| E-mail 1% |
Affected cities:
Comments on Cox
Let others know about your problems:About Cox
Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.
Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.
Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.
Regional availability
Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.
Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.
Errors / network problems
The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.
The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.
Troubleshoot yourself
In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.
For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.
If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.
Live reports
@pretty_steph91 @cox my on demand still not working and my internet is not working also 😒
11.07.2020 01:12:21
@ChrisPParrish Add @cox to the biggest scam artists list. Also, lazy.
10.07.2020 20:57:04
@Nolacatholicmo1 @espn @nba @nfl @cox @BleacherReport This is why I dump my sports packages, nba season ticket, redzone, dumped my… https://t.co/VkYkWr11ZF
10.07.2020 19:05:17
@MattCaz Looks like @cox is limiting their gigabit internet service again. I can only get 350mbps when I'm paying for gigabi… https://t.co/Yoxi6JcPP4
10.07.2020 18:44:35
@Hissingpussy RT @DagnyJackson: @SimonWhistler @ProfBrianCox :( Please, universe, keep Professor Brian Cox alive. I want a video, but not at THAT cost. P…
10.07.2020 18:43:45
@DagnyJackson @SimonWhistler @ProfBrianCox :( Please, universe, keep Professor Brian Cox alive. I want a video, but not at THAT c… https://t.co/Kv5XnU4EbQ
10.07.2020 17:19:50
@fionathefairie @sloan_cox They might be in the US which is a bit concerning :( I've been wanting to check out JustForFans! Just go… https://t.co/vat0bI15jo
10.07.2020 16:42:13
@pabloet84 @mau5trap @Carl_Cox @TheNeptunes It's not available in Spotify yet! :( (Argentina at least) https://t.co/gFqmfrPcdz
10.07.2020 15:56:32
@TiredWilbur brian cox is pretty interesting but all i want to do is watch the eret stream :(
10.07.2020 09:50:44
@pyroblossomtech @divinexnaga That sucks. :( But if that’s the case, I would recommend following her English VA, Brittany Cox. She’s… https://t.co/08pduhVCUt
10.07.2020 05:32:11
@Mooreboy76 @DamienDraevon @GovLauraKelly I agree! I live right outside Topeka, our capital, and @cox won’t build even though… https://t.co/y4MJjFugpM
09.07.2020 22:44:28
@torigarciamua @Cox internet is literally the WORST!!!!!!!!!
09.07.2020 00:40:27
@NiniiSpangle @lizardking_jpg I just originally wanted to be nice with my add-ons even though while kinda sweating at the same ti… https://t.co/0ICYZbHRfK
08.07.2020 23:10:57
@s3okgi its so nice seeing jackie cox bc shes also iranian n its like seeing someone voice things youve wanted to say n wan… https://t.co/wtDGUCBygI
08.07.2020 19:30:47
@CoxHelp @MollyMMartin @cox Hi Molly. I will be glad to see what is happening with your services. To get started, please DM… https://t.co/iLlr17M6Cd
08.07.2020 18:50:58
@MollyMMartin @cox our internet and TV don’t work - we pay on time every month - we can’t get in touch with anyone there - it say… https://t.co/SiL0jC4BNh
08.07.2020 18:46:14
@Jbet26 @cox gave me a new self activate modem that won’t connect. And every time I try and call the machine just ends up t… https://t.co/OWGAduUEPB
08.07.2020 14:32:34
@AMourningstar @Valen_Nyghtsky @Cox was the issue.
08.07.2020 13:28:37
@paintlikewater Finallt watching season 12 or Rupaul but I kinda feel unsatisfied with the wins on some of the challenges :( Jackie… https://t.co/0AcVotFcQS
08.07.2020 07:37:45
@ddc_cox RT @vantends: someone said this is how taehyung looks like when he’s playing a game with army and i don’t know what to do with that informa…
08.07.2020 07:13:08
@ChampionUw @OppaiPantsuu I fricking hate Cox, it always goes out in Tucson and I never get the speed iI pay for :(
07.07.2020 23:36:32
@TobyDandy RT @jen_mannion: just want someone to watch brian cox space documentaries with :(
07.07.2020 23:32:13
@srry72 @_Zyzx_ Fuck @cox.
07.07.2020 23:18:15
@jen_mannion just want someone to watch brian cox space documentaries with :(
07.07.2020 20:49:00
@notadrianalmao JACKIE COX!!!! :(((
07.07.2020 18:33:56
@courtnicole2713 @maggsniic i tried this but all that came up was pictures of courteney cox :(
07.07.2020 16:53:39
@Juanakillmyself Cox is some fucking ass. I just wanted to play cod :(
07.07.2020 07:18:23
@Koshell This is totally unacceptable @cox https://t.co/afk2UmYWm4
07.07.2020 07:06:52
@Seese66 FUCK YOU @COX WE HAVE INTERNET AND IM RIGHT BITCH
07.07.2020 06:32:35
@TRlVIAJOON one of the best lip syncs ever is jackie cox's fireworks performance like you can just feel her emotion through the screen :(
07.07.2020 02:59:43