All Cox reports of the last 24 hours

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Comments on Cox

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Glen Manchester 1 month ago
Cox and straight talk services were down last night starting around 12am and remained down through the night

Laura Beauregard 2 months ago
No service for 10 hours 02895 Woonsocket

Aliso 2 months ago
Henderson, NV out. Cox is absolutely the worst. Just the worst. It's great not having reliable choices of internet. 89074

William 2 months ago
Internet has been down since 10 this morning. There app and accounts states no outages reported and yet when you do a google search it says there is an outage across the street. So now I pay for a tech to come out and upgrade my modem which is less than a year old. I think they do stuff like this to sell the tech service of $75 each time. I am convinced of it. Casa Grande AZ

jose narof 2 months ago
Cox cable completely down, some internet outage since 10 am this morning Mesa 85201

Kayleigh 3 months ago
TV out. 51503

Vernon Roach 3 months ago

Gonzalez 3 months ago
4 days of outages on TV is BS wasn't fixed from day one still not fixed the problem is Cox has 70's equipment they are the worst no customer service what's si ever

Gonzalez 3 months ago
Cox in Fountain hills sucks FIX your junk outdated system

horatio 4 months ago
Henderson NV, out.

Wyatt 4 months ago
Wi-fi is down in Catoosa 74015

Vanessa 4 months ago
89081 wifi an Internet is out.

Cs 4 months ago
Hopkinton RI - Cox internet out going on one solid day and long intermittent outages since last Friday

Tony 4 months ago
Cox is completely down in Waddell, Arizona. Now going on a full day. It is really poor service. They hide their phone number, and give terrible updates.

Julio 5 months ago
Mesa, AZ 85204 Internet is CONSTANTLY going down and has interfered with my work!!! I’m seriously going to look into the T-Mobile WiFi plan or something else other than Cox Communication. I’m so tired of their WiFi going down for HOURS at a time, how do I get my work done with no WiFi to work with? It’s getting absolutely ridiculous how often & how long it goes down for. My employer is actually rightfully getting upset with me not being able to work so often!!! I don’t blame them for being upset with me. Funny thing is, I jumped on at 11:50PM thinking I won’t have any problems and there will be less people online this late at night. Boy was I wrong, I wasn’t on for more than 10 minutes and your freaking WiFi is STILL down and it’s 35 minutes later!!!! The more I talk about it the more upset I get, I truly believe that this is the last straw!’ I’m not about to lose my job because Cox can’t seem to get their ???? together and FIX YOUR WIFI!!!!!!!!

Isaiah 5 months ago
Internet down / Laveen / 85339

THE_0295 5 months ago
02891 / Westerly, Rhode Island. Cox Business plan appeared to get 1.00 Mbps for two days, and stopped at one point or another. The connection is currently 100% down at that location, and I cannot interact with my servers.

C. Marie 5 months ago
COX still down since approx. 7:20pm 9/1/23 (last night) - Las Vegas area.

Martha 6 months ago
Cox services have been done for three days. Went out Aug 18th at 8 pm, and is still out.

Judy 6 months ago
89122 Las Vegas, Sportsman's Royal Manor, NO TV for 2 weeks!!!!!!!!!!


About Cox

Cox Communications, a subsidiary of Cox Enterprises, is a cable TV, home automation and telecommunication service provider in the U.S. The company is an old-timer, established way back in the year 1964 under the name of Cox Broadcasting Company. In early 1993, Cox Communications was the first cable provider to introduce telecommunication services to business users. Cox was also the pioneer cable company to provide phone services to users from the year 1997.

Cox Communications became a ‘green’ company when its Alternative Energy Program in 2011 resulted in the successful installation of two fuel cells at their headquarters. The fuel cells generate sufficient power onsite that its dependence on the local power grid went down by a significant amount. The same year, Cox also ventured into the home security business under the brand Cox Home Security.

Cox Communications currently provides Cable TV, High-Speed Internet, Digital Telephone, Home Security, and Business Services such as voice, data, and video.

Regional availability

Cox Communications has a television service userbase of over 6.2 million, making it the third-biggest cable TV provider. It is also seventh on the telephone carrier list, with over 3.2 million subscribers of their digital telephone service.

Cox Communications provides internet services in 18 U.S. states including California, Virginia, and Arizona. Cable internet from Cox is available to about 21.1 million users. Along with cable, Cox also provides fiber networks to business users in more than 1000 zip codes. Additionally, Cox Communications has set up Wi-Fi hotspots all across their network, which is easily accessible to Cox customers on-the-go.

Errors / network problems

The Cox website has a detailed Education Center that lists out common errors that you may face along with ways to rectify them.

The maximum number of network issues occur on Cox’s internet service at a whopping 92%. Most of the time it happens due to an area-wide outage, leaving you no other option than to contact customer support and wait for it to be fixed. In such instances, Cox offers a notification service that you can subscribe to, which drops a message when service is restored. TV services, at 6%, rarely face issues, and are more often than not rectified by troubleshooting it yourself.

Troubleshoot yourself

In several cases of issues with the Cox Internet services, you can fix the problems yourself by simply turning off and turning on the router or modem. Some devices even come with a reset button, which should fix many common errors. The first thing to do, however, is to check that the Cox service itself isn’t down. There are numerous websites like DownDetector that report such issues with services.

For issues with the Cox TV service such as a blue or black screen, or fuzzy visuals, a loose cable is the most likely problem. Check all the cables running into the set-top box or cable box and make sure they are latched on tight.

If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp.

Live outage map

Outage history

Reported outages on 20.02.2024:
There were a total of 1 outages at Cox. The most frequently affected cities were: Bondurant
Reported outages on 19.02.2024:
There were a total of 2 outages at Cox. The most frequently affected cities were: Tulsa
Reported outages on 18.02.2024:
There were a total of 2 outages at Cox. The most frequently affected cities were: Las Vegas, Phoenix
Reported outages on 17.02.2024:
There were a total of 1 outages at Cox. The most frequently affected cities were: Williamsburg
Reported outages on 16.02.2024:
There were a total of 1 outages at Cox. The most frequently affected cities were: Oklahoma City

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