All Spectrum reports of the last 24 hours

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Comments on Spectrum

Let others know about your problems with Spectrum: Write comment

Bruce Fassbender 1 week ago
We have TV and Internet but we have down wires that are on the ground now.

Chris r 1 week ago
Been 24 hours now still no internet and they haven’t updated the outage alert in 9 hours. Seems very unprofessional. 37321 Dayton tn

Jhon 1 week ago
Ruskin fl 33586 please turn the Wi-Fi back on it’s been way to long for a small little storm and tv to it’s very annoying sitting in the dark and not knowing. What’s going on on the news should I evacuate I don’t know should I stay home I don’t know it’s just so annoying can we get like 2 days free without paying are internet bill or something

Bob Smith 1 month ago
Tampa FL, internet goes out randomly all of the time. Spectrum is the most unreliable ISP I have ever had. Seek services elsewhere.

ReRe 2 months ago
Spectrum has been out for at least 4 days in Centre, AL. I don't understand what's going on or why there are so many outages

Lee 2 months ago
Down several times since yesterday. Outage now. Want you to check their website for outage info, while in an outage??? El Paso TX

Lee 2 months ago
Down several times since yesterday. Outage now. Want you to check their website for outage info, while in an outage???

J 2 months ago
Spectrum down again. Always happens on a Friday when I'm working and resolves itself between 2 pm and 5 pm. Don't worry according to them there is no issue in the Orlando area.

Brian 2 months ago
Cable tv went off about a hour after the NFL night game last night... Still off!!!!

Lisa tims 3 months ago
Class action suit let's make spectrum nothing in the world let's bring spectrum down to dust.

Denise johnson 3 months ago
Let's all do a class action suit since they hardly have their services working, don't we pay for stuff to work. Let's sue them get the word out.

Sam 3 months ago
No internet service went out tSaturday at 4:00 and still out on Sunday at 12:23 20 hours without service. On Estimated time to be resolved. New York, NY 10014

Jennifer Drake 4 months ago
Uggghhhh such terrible service pay my bill just to go thru this .. missed Thursday night football whats the deal my service has been out sense yesterday at 1pm

James 5 months ago
Entire Texas border down from Laredo to Del Río & El Paso. Possible the valley is also down from Brownsville Mc Allen to Zapata. Cell phone towers overloaded. I’m in Del Río, Tx. 78840

Mark Haupt 6 months ago
27101 Winston-Salem, NC - city wide Intermittent speeds since Sunday. Of course, Spectrum won't admit there's an issue.

Tabitha 6 months ago
75057 - Lewisville, TX Internet down since Sunday. Today is now Tuesday

Q 6 months ago
Internet down since 8 PM yesterday, still no internet today at 10:40 AM. 79607

Stephen Kilgore 6 months ago
No Internet Tuesday evening

Total black out in el paso texas yesterday same thing happened this morning 7 months ago
El paso texas 79912

George 7 months ago
No internet, been down for 8+ hours. Albany area. What's going on Spectrum?

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About Spectrum

How to prepare for a Spectrum outage

Outages can be incredibly frustrating, and preparing for them doesn't have to be. We'll show you how you can easily prepare for a Spectrum outage so that you don't miss a beat!

1. How to avoid a spectrum outage

No one wants their internet to go out, especially if you're in the middle of working on something important or streaming your favorite show. Here are some tips to help avoid a spectrum outage:

1. Keep your modem and router up to date - One of the reasons people experience outages is because their modem or router is out of date. Keeping your modem and router up to date can help ensure that you have a stronger, more reliable connection.

2. Check for updates regularly - Another way to avoid an outage is to check for updates regularly. Most routers and modems will have an automatic update feature, but it's always a good idea to check manually as well to make sure you're running the most recent version.

3. Avoid using too many devices at once - If you're noticing that your connection is starting to slow down, it could be because you're using too many devices at once. Try disconnecting some of your devices and see if that helps improve your connection speed.

4. Restart your modem or router - If you're still having trouble with your connection, restarting your modem or router can sometimes help. Just be sure to follow the instructions from your manufacturer, so you don't damage the equipment.

5. Contact customer support - If you've tried all of these tips, and you're still experiencing problems, the next step is to contact customer support. They may be able to help diagnose the problem and get you back up and running again.

2. What to do if Spectrum is down

If you're experiencing a Spectrum outage, there are certain steps you can take to get back online. First and foremost, you should check whether your services have been affected by outages in your area. You can do this by visiting Spectrum's website or using the Spectrum app.

Once you've determined your area is affected by an outage, contact them for service restoration. If you're unable to reach Spectrum due to a phone line outage, try reaching them through their social media channels or by email.

You may also want to consider switching to an alternative internet provider if the outages continue for an extended period of time. Before making this decision, however, research the potential downtime and cost of switching providers so that you're not caught off guard.

In the meantime, make sure your devices are powered off during an outage in order to avoid further disruption from power surges. It's also important to unplug any non-essential electronics as they may draw additional power and compromise service stability when it's restored.

Finally, be patient and stay informed about the status of the outage so that you can plan accordingly. When service is restored, log into your account and check for any updates on usage or billing issues related to the outage. If something doesn't seem right, contact customer service immediately in order to get it resolved quickly.

3. Contact Spectrum's customer service

If you're a Spectrum subscriber, you know how frustrating it can be when your service goes down. But there are some things you can do to make the process a little easier.

The first thing you should do is make sure you have a backup plan in place. This might mean having a streaming service like Netflix or Hulu Plus set up on your TV or computer. It could also mean having a radio or some other form of entertainment ready to go.

Next, make sure you're familiar with Spectrum's customer service helpline. You can reach them at 888-483-4373 (option 3 for billing questions and option 4 for general questions). The helpline is open 24 hours a day, so there's no need to panic if your service goes down in the middle of the night.

Finally, be patient. Outages happen, but that doesn't mean you have to take it sitting down. Take these steps and you'll be back up and running in no time!

Live outage map

Outage history

Reported outages on 13.04.2024:
There were a total of 8 outages at Spectrum. The most frequently affected cities were: Pearl City, Martins Ferry, Menasha, Los Angeles, Lewisburg
Reported outages on 12.04.2024:
There were a total of 13 outages at Spectrum. The most frequently affected cities were: Charlotte, El Paso, Wilmington, Greensboro, West Allis
Reported outages on 11.04.2024:
There were a total of 14 outages at Spectrum. The most frequently affected cities were: Grand Junction, Houston, New York, Sacramento, Akron
Reported outages on 10.04.2024:
There were a total of 10 outages at Spectrum. The most frequently affected cities were: Austin, Robbins, Boston, Houston, San Antonio
Reported outages on 09.04.2024:
There were a total of 3 outages at Spectrum. The most frequently affected cities were: Charlotte, Los Angeles
Reported outages on 08.04.2024:
There were a total of 6 outages at Spectrum. The most frequently affected cities were: Xenia, Cincinnati, San Bernardino, Dayton, Indianapolis
Reported outages on 07.04.2024:
There were a total of 6 outages at Spectrum. The most frequently affected cities were: St Louis, Covington, Niles, Charlotte

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