All Spectrum reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Miami

Comments on Spectrum

Let others know about your problems with Spectrum: Write comment

Tonya Avatar

Tonya
78640

6 days ago
Brittany  Avatar

Brittany
Internet has been down since 10 am. 78216 area

1 week ago
Romeo Martinez Avatar

Romeo Martinez
So we’re gonna act like the internet doesn’t have a whole outage in New York at all so we ignoring that whole city aren’t we

1 month ago
Sarah Avatar

Sarah
Spectrum TV out 62220 Belleville

1 month ago
Shit services Avatar

Shit services
Our internet has been out since yesterday morning. They say they are working but I see no trucks and internet is still not on. I work from home so they are messing with my money.

1 month ago
Ayla Avatar

Ayla
Internet down here 27514 Chapel Hill

1 month ago
Victor Ribaudo Avatar

Victor Ribaudo
Easley SC 29642 streaming is horrible and picture keeps pixilating why am I paying for this distorted service day after day

1 month ago
Christian3e Avatar

Christian3e
33813 s Lakeland . I too have had no Internet since Wednesday last week. Almost a full week without Internet or cable and spectrum is not helpful. Can't produce a restoration time and gives no good reason for why it's been off this long and continues to be. I have not seen any spectrum trucks on the road as I drove all day. Wth are y'all doin. This service is a joke.

1 month ago
Christian3e Avatar

Christian3e
33813 s Lakeland . I too have had no Internet since Wednesday last week. Almost a full week without Internet or cable and spectrum is not helpful. Can't produce a restoration time and gives no good reason for why it's been off this long and continues to be. I have not seen any spectrum trucks on the road as I drove all day. Wth are y'all doin. This service is a joke.

1 month ago
Robert  Avatar

Robert
33813 My internet has been down 6 days and I work from home. No internet means no money. I called spectrum they say the same general excuse and really don't care. I think I am going look for service else where. This company moved at a snails pace.

1 month ago
Jennifer Drummond  Avatar

Jennifer Drummond
No Internet or cable in Winter Haven Fl 33880

1 month ago
Robert  Avatar

Robert
33813 Be without internet since Weds. No ETA and customer service is a joke. They repeat the say lines. Spectrum if your reading this my zip has no down lines and sunny wtf?

1 month ago
Mabke Avatar

Mabke
No service in 29102 in over 24 hrs. No trees down and the sun is shining beautifully. No phone or internet????? No estimation of when service will be restored. Highly disappointed. Definitely switching providers Monday morning!!!

1 month ago
Yvelise  Avatar

Yvelise
Haven’t had any internet or service since this morning in 32763 , orange city fl

2 months ago
Yvelise  Avatar

Yvelise
Haven’t had any internet or service since this morning in 32763 , orange city fl

2 months ago
socal anon Avatar

socal anon
90745 Carson, CA - Internet down.

2 months ago
PJP Avatar

PJP
93015 -Fillmore No cable, no wifi, no phone service

2 months ago
DownAndOutInCdA Avatar

DownAndOutInCdA
No internet since 10:30AM PST 83814

3 months ago
Richard  Avatar

Richard
Internet is out 29063

3 months ago
Tracy Lock Avatar

Tracy Lock
82414 Cody internet down

3 months ago

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About Spectrum

Spectrum (formerly Charter Communications) is a US operator of cable networks with digital and interactive television, video-on-demand, Internet and telephone services.

Spectrum is the leading telecommunications service provider in the USA. After the merger with Time Warner Cable and Bright House Networks, Spectrum is now among the top-three leading telecommunications service provider in the country. Their products include broadband, cable television, digital cable and phone and internet services. Charter communications are its parent company while their predecessors include Time Warner Cable and Bright house networks.

The brand was founded in 1999 under its trade name “Charter Communications” and later in the year 2014 the name was changed to be as “Charter Spectrum” Spectrum has its HQ in Stamford, Connecticut.

What makes Spectrum a unique telecommunications service provider is its concise and user-friendly website. Their tiered pricing systems are very easy to understand. Understanding the needs of the current market they also offer Digital TV and phone bundles.

As Spectrum doesn’t use usage-based billing, customers do opt for their services for streaming web series and gaming as they get full freedom to stream as much content as they want without any limit.

Their well-thought-out program:

Customers who come from the low-income group are given access to Spectrum’s Low-Income Internet Access Program. This program allows the customer to avail of their services at a very low rate.

Note that as of 2018, Customers who are already participated in the following government assistance programs meets the criteria to get benefits from the program provided by Spectrum,

  • The National School Lunch Program (NSLP); free or reduced-cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income ( = age 65 only)

Regional availability

Spectrum covers all the cities and towns and provides the best maximum speed of approx. 1000mbps. They mainly deliver their service by Hybrid Fiber-Coaxial infrastructure. 200+ Free HD channels are available along with high-speed internet and reliable home phone service. Free international texting is available within the USA. Along with competitive rates for call and data use abroad, roaming is also applicable across 200+ countries. Following cities are mainly covered, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Errors/network issues

As Spectrum uses a Hybrid Fiber-Coaxial network the data speed might fluctuate or become vary during peak hours. Speeds across systems and devices might vary. The download speed might get affected and might come down to 50-500 Mbps. As the HFC network helps them distribute wired broadband services across the nation which is connected to only one node in the respective areas the system might crash due to the sudden surge of downloads and operations being carried by its users.

Troubleshoot yourself or what someone can do:

Due to sudden surges during peak hours, you might face some issues. Spectrum offers the best customer service experience and you can definitely count on them. If you are Spectrum’s residential customer then connecting them via phone at (855) 707-7328 is easy and their customer care representative can help you through. You can also connect with them via their chat support available on their website for any assistance. Make sure to install their app on your device for a more seamless experience.

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Outage history

Reported outages on 29.11.2022:
There were a total of 15 outages at Spectrum. The most frequently affected cities were: Dallas, Atlanta, Brooklyn, Cypress, Amsterdam
Reported outages on 28.11.2022:
There were a total of 5 outages at Spectrum. The most frequently affected cities were: Ashburn, Miami, Seattle
Reported outages on 27.11.2022:
There were a total of 10 outages at Spectrum. The most frequently affected cities were: Los Angeles, Atlanta, Chicago, Queens, Brooklyn
Reported outages on 26.11.2022:
There were a total of 14 outages at Spectrum. The most frequently affected cities were: Los Angeles, Atlanta, Chicago, Newark, Miami
Reported outages on 25.11.2022:
There were a total of 9 outages at Spectrum. The most frequently affected cities were: Brooklyn, Chicago, Atlanta, Newark
Reported outages on 24.11.2022:
There were a total of 18 outages at Spectrum. The most frequently affected cities were: Chicago, Los Angeles, Newark, Brooklyn, San Jose
Reported outages on 23.11.2022:
There were a total of 10 outages at Spectrum. The most frequently affected cities were: Atlanta, Ashburn, Los Angeles, Dallas, Chicago