All Spectrum reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Chicago, Staten Island

Comments on Spectrum

Let others know about your problems with Spectrum: Write comment

H Ross Avatar

H Ross
Where are the Spectrum trucks for Hammond after Ida? No idea when cable and internet will be restored. Totally unacceptable for today’s digital world of teleworking. Spectrum should hire contractors to help speed up the repairs !

2 days ago
carlosmary Avatar

carlosmary
Spectrum Customer Service 1-855-855-4575 & Phone Numberhttps://www.cabletv.com › spectrum › phone-number Call 1-833-267-6094 to find out if you're in a Spectrum TV outage. After entering your phone number, simply ask “Am I in an outage?”. ANAHEIM 92801 big red light on spectrum router. No net. Reboot no net. 6.00AM PDT on 09-15-21

1 week ago
Becky Avatar

Becky
70301 Thibodaux LA Why are cable & internet still out. I’ve had power for 12 days after Hurricane Ida.

1 week ago
Kelly Avatar

Kelly
Internet out again 70301 Thibodaux

1 week ago

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About Spectrum

Spectrum (formerly Charter Communications) is a US operator of cable networks with digital and interactive television, video-on-demand, Internet and telephone services.

Spectrum is the leading telecommunications service provider in the USA. After the merger with Time Warner Cable and Bright House Networks, Spectrum is now among the top-three leading telecommunications service provider in the country. Their products include broadband, cable television, digital cable and phone and internet services. Charter communications are its parent company while their predecessors include Time Warner Cable and Bright house networks.

The brand was founded in 1999 under its trade name “Charter Communications” and later in the year 2014 the name was changed to be as “Charter Spectrum” Spectrum has its HQ in Stamford, Connecticut.

What makes Spectrum a unique telecommunications service provider is its concise and user-friendly website. Their tiered pricing systems are very easy to understand. Understanding the needs of the current market they also offer Digital TV and phone bundles.

As Spectrum doesn’t use usage-based billing, customers do opt for their services for streaming web series and gaming as they get full freedom to stream as much content as they want without any limit.

Their well-thought-out program:

Customers who come from the low-income group are given access to Spectrum’s Low-Income Internet Access Program. This program allows the customer to avail of their services at a very low rate.

Note that as of 2018, Customers who are already participated in the following government assistance programs meets the criteria to get benefits from the program provided by Spectrum,

  • The National School Lunch Program (NSLP); free or reduced-cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income ( = age 65 only)

Regional availability

Spectrum covers all the cities and towns and provides the best maximum speed of approx. 1000mbps. They mainly deliver their service by Hybrid Fiber-Coaxial infrastructure. 200+ Free HD channels are available along with high-speed internet and reliable home phone service. Free international texting is available within the USA. Along with competitive rates for call and data use abroad, roaming is also applicable across 200+ countries. Following cities are mainly covered, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Errors/network issues

As Spectrum uses a Hybrid Fiber-Coaxial network the data speed might fluctuate or become vary during peak hours. Speeds across systems and devices might vary. The download speed might get affected and might come down to 50-500 Mbps. As the HFC network helps them distribute wired broadband services across the nation which is connected to only one node in the respective areas the system might crash due to the sudden surge of downloads and operations being carried by its users.

Troubleshoot yourself or what someone can do:

Due to sudden surges during peak hours, you might face some issues. Spectrum offers the best customer service experience and you can definitely count on them. If you are Spectrum’s residential customer then connecting them via phone at (855) 707-7328 is easy and their customer care representative can help you through. You can also connect with them via their chat support available on their website for any assistance. Make sure to install their app on your device for a more seamless experience.

Live outage map
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Outage history

Reported outages on 22.09.2021:
There were a total of 14 outages at Spectrum. The most frequently affected cities were: Chicago, Atlanta, Honolulu, New York, Palm Harbor
Reported outages on 21.09.2021:
There were a total of 14 outages at Spectrum. The most frequently affected cities were: Chicago, Atlanta, Boynton Beach, Ashburn, Miami
Reported outages on 20.09.2021:
There were a total of 13 outages at Spectrum. The most frequently affected cities were: Los Angeles, Atlanta, Staten Island, Ashburn, Dallas
Reported outages on 19.09.2021:
There were a total of 22 outages at Spectrum. The most frequently affected cities were: Honolulu, Los Angeles, Atlanta, Ashburn, San Jose
Reported outages on 18.09.2021:
There were a total of 23 outages at Spectrum. The most frequently affected cities were: Honolulu, Chicago, Atlanta, Los Angeles, San Jose
Reported outages on 17.09.2021:
There were a total of 8 outages at Spectrum. The most frequently affected cities were: Chicago, Dallas, Atlanta, Ashburn
Reported outages on 16.09.2021:
There were a total of 12 outages at Spectrum. The most frequently affected cities were: Chicago, Atlanta, Los Angeles, North Bergen, Staten Island