All Spectrum reports of the last 24 hours

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NorthAustinite Avatar

NorthAustinite
Internet down since last night - 78727 North Austin

1 week ago
Anthony  Avatar

Anthony
Spectrum spotty in Burbank ca

1 week ago
Collins Avatar

Collins
Internet has been down since yesterday afternoon in Opelousas Louisiana 70570

2 weeks ago
Jeff Snyder  Avatar

Jeff Snyder
Spectrum WI-FI Outage in 40214 Louisville, KY

3 weeks ago
Steven Russell  Avatar

Steven Russell
33619. Internet and phone service is out and has been for a few days Tampa, florida

4 weeks ago
Jessica  Avatar

Jessica
Well I don't no what to tell you but if am to advice you I will say you should DM dionysius_helios on Instagram and tell him what your problem is,I promise you, you will come looking for me to thank me,

1 month ago
George guyot Avatar

George guyot
Desoto mo 63020 they lie to you say world box 210 available waste gas to find its not available and its old teck compare to dish DVR now no internet

1 month ago
George guyot Avatar

George guyot
Desoto mo 63020 they lie to you say world box 210 available waste gas to find its not available and its old teck compare to dish DVR now no internet

1 month ago
Jared Alonge Avatar

Jared Alonge
Man I keep seeing these people posting how bad spectrum is, I also have spectrum but just because fiber isn’t available where I live yet. If you see this comment, message me on Twitter @FiberOpticFrank and I’ll see if you have fiber coverage. It’s actually cheaper than spectrum every month, and you get 3 months to try it free, and it’s actually reliable since it’s a fiber optic network. Hopefully this can help one or two people

1 month ago
Daniel Avatar

Daniel
Spectrum service used to be impeccable, but in the last few years it has become awful outages left and now it's been out for over 24hrs. Considering how high the rates are now, you would think the service would be better not worse. Mocksville,N.C. 27028

1 month ago
Damon Avatar

Damon
90805 Spectrum you seriously fucking suck your whole service is a joke

1 month ago
Pat Percival Avatar

Pat Percival
Cleveland Ohio: everything ( cable, internet, phone) down for more than 24 hours now. Not a single human being to be found to help, no estimates, nothing. I only have the frustrating robotic automated response lady voice to console me. I understand that problems happen but Spectrum hides their head and tells us nothing .

1 month ago
Trina Avatar

Trina
2 days no internet and we work from home, 2 days of PTO used for having no internet and no one can even give us an eta for service restoration. Going to ATT

1 month ago
Fred Avatar

Fred
I got similar issues and support service did nothing about it, so I was recommended to contact #POULSEN1296 on Instagram he successfully fixed my Spectrum services issues in less than an hour, I suggest you contact him

1 month ago
Siva Avatar

Siva
Fayetteville NC, since 2pm!! Ugh!!! #Spectrumsucks

2 months ago
Tom Logan Avatar

Tom Logan
Ballet n MO Internet & TV out. 5 days to wait for a tech. Absolutely horrible service. Thinking of switching to AT&T for internet and Sling TV.

2 months ago
Ron lawrence Avatar

Ron lawrence
Spectrum internet and tv has been down for 24 hours. Tech support tells me it will be 5 days be a tech can come and try to fix. Very unacceptable. Your power company would not be in business if they had such repair times.

2 months ago
P Avatar

P
Spectrum down again 2nd day. No repair trucks anywhere.

2 months ago
Jungle Jane Avatar

Jungle Jane
It is 21:45 on a Saturday night. This is the 2nd day in a row Spectrum has had complete cable service outage!! Zip 43081. UNACCEPTABLE!

2 months ago
Alex Avatar

Alex
Internet has been down for two full days.

3 months ago

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About Spectrum

Spectrum (formerly Charter Communications) is a US operator of cable networks with digital and interactive television, video-on-demand, Internet and telephone services.

Spectrum is the leading telecommunications service provider in the USA. After the merger with Time Warner Cable and Bright House Networks, Spectrum is now among the top-three leading telecommunications service provider in the country. Their products include broadband, cable television, digital cable and phone and internet services. Charter communications are its parent company while their predecessors include Time Warner Cable and Bright house networks.

The brand was founded in 1999 under its trade name “Charter Communications” and later in the year 2014 the name was changed to be as “Charter Spectrum” Spectrum has its HQ in Stamford, Connecticut.

What makes Spectrum a unique telecommunications service provider is its concise and user-friendly website. Their tiered pricing systems are very easy to understand. Understanding the needs of the current market they also offer Digital TV and phone bundles.

As Spectrum doesn’t use usage-based billing, customers do opt for their services for streaming web series and gaming as they get full freedom to stream as much content as they want without any limit.

Their well-thought-out program:

Customers who come from the low-income group are given access to Spectrum’s Low-Income Internet Access Program. This program allows the customer to avail of their services at a very low rate.

Note that as of 2018, Customers who are already participated in the following government assistance programs meets the criteria to get benefits from the program provided by Spectrum,

  • The National School Lunch Program (NSLP); free or reduced-cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income ( = age 65 only)

Regional availability

Spectrum covers all the cities and towns and provides the best maximum speed of approx. 1000mbps. They mainly deliver their service by Hybrid Fiber-Coaxial infrastructure. 200+ Free HD channels are available along with high-speed internet and reliable home phone service. Free international texting is available within the USA. Along with competitive rates for call and data use abroad, roaming is also applicable across 200+ countries. Following cities are mainly covered, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Errors/network issues

As Spectrum uses a Hybrid Fiber-Coaxial network the data speed might fluctuate or become vary during peak hours. Speeds across systems and devices might vary. The download speed might get affected and might come down to 50-500 Mbps. As the HFC network helps them distribute wired broadband services across the nation which is connected to only one node in the respective areas the system might crash due to the sudden surge of downloads and operations being carried by its users.

Troubleshoot yourself or what someone can do:

Due to sudden surges during peak hours, you might face some issues. Spectrum offers the best customer service experience and you can definitely count on them. If you are Spectrum’s residential customer then connecting them via phone at (855) 707-7328 is easy and their customer care representative can help you through. You can also connect with them via their chat support available on their website for any assistance. Make sure to install their app on your device for a more seamless experience.

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Outage history

Reported outages on 12.08.2022:
There were a total of 11 outages at Spectrum. The most frequently affected cities were: Miami, Atlanta, Los Angeles, Ashburn
Reported outages on 11.08.2022:
There were a total of 26 outages at Spectrum. The most frequently affected cities were: Atlanta, Newark, Los Angeles, San Jose, Brooklyn
Reported outages on 10.08.2022:
There were a total of 57 outages at Spectrum. The most frequently affected cities were: Ashburn, Los Angeles, Atlanta, London, New York
Reported outages on 09.08.2022:
There were a total of 38 outages at Spectrum. The most frequently affected cities were: Atlanta, Ashburn, Los Angeles, Jersey City, Newark
Reported outages on 08.08.2022:
There were a total of 32 outages at Spectrum. The most frequently affected cities were: Atlanta, Los Angeles, Ashburn, Miami, New York
Reported outages on 07.08.2022:
There were a total of 8 outages at Spectrum. The most frequently affected cities were: Atlanta, Los Angeles, Seattle
Reported outages on 06.08.2022:
There were a total of 8 outages at Spectrum. The most frequently affected cities were: Los Angeles, Chicago, Ashburn, Newark