All Comcast Xfinity reports of the last 24 hours

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Comments on Comcast Xfinity

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Bob Wiley Avatar

Bob Wiley
Verizon Fios, can you please come to my neck of the woods. Comcast is second rate.

2 weeks ago
Ira Miller Avatar

Ira Miller
Blackout Wadsworth Illinois 60083

2 weeks ago
Vic Avatar

Vic
Internet down 60107 Streamwood

2 weeks ago
Anthony Avatar

Anthony
South Jersey

2 weeks ago
Bob Avatar

Bob
Out in glendale heights

2 weeks ago
Ronny Avatar

Ronny
Des Plaines IL, out since 7:30 a CT

2 weeks ago
Ronny Avatar

Ronny
Des Plaines IL, out since 7:30 a CT

2 weeks ago
CT Avatar

CT
A total blackout of ALL Comcast services (TV, Phone & Internet) is confirmed at multiple locations in each of the following zip-codes: 60901, 60914, 60915, 60922, 60927, 60950.

2 weeks ago
Edub Avatar

Edub
Chicago out all morning

2 weeks ago
Crystal  Avatar

Crystal
Internet is out 46036

2 weeks ago
Andrew A Parenteau Avatar

Andrew A Parenteau
Complete blackout in Mount Prospect. 60056

2 weeks ago
LJ Avatar

LJ
Buffalo Grove 60089 since 7 am

2 weeks ago
Evan Avatar

Evan
Chester, nj. This is the worst customer service of almost any company I deal with. We need competition in this area, only 40 miles from manhattan

2 weeks ago
Funtime At Fleetwood Mac’s  Avatar

Funtime At Fleetwood Mac’s
Ps this is on cable not computer or app

4 weeks ago
Funtime At Fleetwood Mac’s  Avatar

Funtime At Fleetwood Mac’s
On demand randomly started showing about on demand with a star in front of it nothing else shows no tv shows list movies or anything and when about on demand is pressed is basically instructional videos on parental controls and account managing that’s all that shows. Catonsville md 21228

4 weeks ago
Bill Avatar

Bill
In 33407..no TV for 4 daze

1 month ago
Taylan Avatar

Taylan
Xfinity Internet out since noon 33415

1 month ago
Lorraine M Cortes Avatar

Lorraine M Cortes
It constantly goes out and when it's on there's an outage.

1 month ago
Randolph Allen Avatar

Randolph Allen
On September 20 my voicemail stopped working. I can call on my phone and if someone calls me I can talk if I answer it in time. Odd thing- a neighbor in my apartment building who has Comcast Voice does not suffer the same problem. 80209 Denver CO

1 month ago
rebecca schillaci Avatar

rebecca schillaci
Xfinity box in ditch. Xfinity truck passed it earlier. No cable here but neighbor across street has it. 77554

2 months ago

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About Comcast Xfinity

Comcast is undoubtedly one of the best in the technology and entertainment business. With its Xfinity service, Comcast runs a successful operation of providing customers with quick access to what they need, when they need it. Comcast’s High-Speed Internet also called Xfinity Internet, caters to 40% of the internet market in the U.S. Comcast entered into the internet service market in 1996 by selling the service via their existing cable lines in partnership with the @Home Network.

@Home then merged with Excite, which filed for bankruptcy in early 2002. Comcast took this opportunity to move the customers into their own internet network, building a large user base for themselves. The service is delivered largely via a Hybrid Fiber-Coaxial or HFC network, with internet speeds ranging from 100mbps to 1000mbps.

Comcast also operates the highly successful network of Wi-Fi hotspots, called Xfinity Wi-Fi, at public locations, business establishments, and supporting Xfinity home gateways. During the Consumer Electronics Show held in 2017, Comcast launched a brand-new platform for their existing Cisco 3941T and Arris 1682G modems. This software platform comes with a new configuration interface, allows for remote setup, and the ability to control it via the Xfinity mobile application.

Regional availability

The Xfinity service from Comcast is available in 39 U.S. states and covers both 3G and 4G services. Florida, California, and Illinois have the highest coverage with the most number of subscribers. 4G services are available in almost all metro areas in the U.S. Additionally, the Xfinity Wi-Fi hotspots cover a large part of the remaining areas, with over one million hotspots in place across the states.

The cable internet services from Xfinity is provided to about 111.7 million users, by far the largest residential provider in the country. The fiber internet network is currently available to about 17000 users.

Errors/network problems

The Xfinity network services are most reliable around the urban areas with stronger network strength on the fiber lines. However, due to cable connections being shared among homes that are close to each other, users do face problems with slow internet speeds during ‘peak hours’, which is generally seen between 5 PM and 9 PM.

The Support section of the Xfinity webpage contains a list of the commonly occurring error codes. They also offer troubleshooting steps that can help you fix the issues. If your internet service is still down, you can always contact the support team at any time via chat, call-back or even visit the nearest Xfinity outlet. Comcast also operates a Twitter handle - @ComcastCares – which has a reputation of responding to queries almost instantly.

Troubleshoot yourself

Most common problems with the Xfinity internet can be fixed by a simple restart of the modem. For more specific issues, the Xfinity My Account App is a reliable source of information. The app contains numerous sections such as Manage Internet, Troubleshoot Device, and Restart Device, which help in resolving generic issues.

The Xfinity My account App also contains a Center Outage Map that shows you locations where the internet services may be down. Check the map to know if your issues are caused by the local outage.

Live outage map
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Outage history

Reported outages on 27.11.2021:
There were a total of 10 outages at Comcast Xfinity. The most frequently affected cities were: Miami, New York
Reported outages on 26.11.2021:
There were a total of 7 outages at Comcast Xfinity. The most frequently affected cities were: Miami, Ashburn, London, Richmond
Reported outages on 25.11.2021:
There were a total of 5 outages at Comcast Xfinity. The most frequently affected cities were: Miami
Reported outages on 24.11.2021:
There were a total of 6 outages at Comcast Xfinity. The most frequently affected cities were: Miami, Ashburn, Ponte Vedra Beach
Reported outages on 23.11.2021:
There were a total of 10 outages at Comcast Xfinity. The most frequently affected cities were: Wesley Chapel, Miami, Chicago, Somerville
Reported outages on 22.11.2021:
There were a total of 5 outages at Comcast Xfinity. The most frequently affected cities were: Miami, Ashburn
Reported outages on 21.11.2021:
There were a total of 4 outages at Comcast Xfinity. The most frequently affected cities were: Miami, Fairview, Glendale Heights