All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 93% |
| Phone 4% |
| Website 1% |
| Blackout 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@AtomicAdMan It’s incredible that ANY company can make @comcast look good. But, tonite, @CenturyLink and @CenturyLinkHelp are making that happen. Sigh.
11.07.2020 05:33:50
@AtomicAdMan In the end, “tough luck, we can’t escalate or help him unless he gets his internet back which is why he’s calling”.… https://t.co/J4MttBsWJo
11.07.2020 05:28:03
@AtomicAdMan Given that he has no internet, I go to Twitter, where this letter on the @CenturyLink website says to go. And, they… https://t.co/7jHVwdLwaH
11.07.2020 05:28:02
@AtomicAdMan So after 10 days, 5 to 8 hours on the phone with @CenturyLink and @CenturyLinkHelp, he is worse off than when he st… https://t.co/dFePSiN148
11.07.2020 05:27:57
@AtomicAdMan What’s up with customer service at @CenturyLink? Just spent 90 minutes on Twitter attempting to get help for my son… https://t.co/T36JGRy2TW
11.07.2020 05:27:56
@OG_Don_Juan @CenturyLink your service is down AGAIN in Denver really considering switching provider now.
11.07.2020 05:25:32
@tw1tch3lol I live only one state away from California and my pings at 60 @CenturyLinkHelp @CenturyLink
11.07.2020 05:16:14
@Slayzzfn1 @centurylink is so fucking dog shot
11.07.2020 05:04:19
@Ravae24 @CenturyLink What is going on with you service have had spotty internet for hours. And No, restarting the modem does not work.
11.07.2020 04:17:26
@jerlewine17 @Skadi_Music @Wanderingdropb2 @CenturyLink @TheAthletic Big facts century link may be the worst provider ever
11.07.2020 03:15:24
@Skadi_Music @Wanderingdropb2 @CenturyLink @TheAthletic Yep they don't give a shit
11.07.2020 02:56:43
@Skadi_Music @CenturyLink @LaurindaPang Going into three days with no service and no explanation. Worst company ever. Overpromis… https://t.co/4Yj35y6jtx
11.07.2020 02:55:01
@Skadi_Music @CenturyLink Going into three days with no service and no explanation. Worst company ever. Overpromise and underdel… https://t.co/gOiV3wcy19
11.07.2020 02:54:53
@Skadi_Music @CenturyLink That your shitty service will destroy the business
11.07.2020 02:54:47
@Skadi_Music @CenturyLink Laughable. Going into three days with no service and no explanation. Worst company ever. Overpromise a… https://t.co/3EjzAmF3bO
11.07.2020 02:54:17
@Skadi_Music Going into three days with no internet from @CenturyLink and @CenturyLinkHelp . Makes me rethink leaving @Xfinity.… https://t.co/EhA9TX540e
11.07.2020 02:29:27
@3creepercombos @maceskerr @CenturyLink @CenturyLinkHelp Awful. They wouldn’t even consider setting anything up for us lol
11.07.2020 01:58:07
@Ncherukupalli @BalajiY @comcastcares @Xfinity Agreed, It is like a Monopoly, only competition in our area is @CenturyLink DSL.
11.07.2020 01:56:50
@HuskerGrl4Life @CenturyLink We have not had internet since last night and told it would be fixed today, once again proving your service is absolute trash.
11.07.2020 01:52:41
@mypenplease Cox is able to charge so much because @CenturyLink is bad.
11.07.2020 01:31:27
@bacchuscleric @DaveFrisch @comcast @CenturyLink Yea well don't expect much better.
11.07.2020 01:20:50
@bacchuscleric @CenturyLink I'll take your silence as confirmation. Now tech support is not 24 hours too?
11.07.2020 01:19:51
@mrtallerjerry RT @John_R_Amelia: .@CenturyLink is teaming up with @AWScloud to enable businesses to push their #DigitalTransformation initiatives. Learn…
11.07.2020 01:07:40
@api_daily RT @John_R_Amelia: .@CenturyLink is teaming up with @AWScloud to enable businesses to push their #DigitalTransformation initiatives. Learn…
11.07.2020 01:07:17
@jamiewspear RT @maceskerr: Yo @CenturyLink @CenturyLinkHelp someone came out to setup our fiber internet but had issues. Told us a tech needed to come…
11.07.2020 01:04:02
@bacchuscleric Hey @CenturyLink is it now common practice to just hang up on customers when you can't figure out to answer a quest… https://t.co/FTPH2vOc18
11.07.2020 00:51:07
@RealNinjaGreg @CenturyLink So you train your reps to hang up on their customers when they ask for a supervisor?!
11.07.2020 00:49:31
@AwUMadeMeInk No one @CenturyLink knows how to do their job I have come to the conclusion 🤷♂️
11.07.2020 00:47:21
@TARYNshittttup @CenturyLink YOUR CUSTOMER SERVICE IS TRASH. How tf y’all send me the wrong modem that isn’t compatible with my internet speed?
11.07.2020 00:44:57
@DaveFrisch @comcast coming out to my neighborhood to make improvements? #4767718227848886 Nope, 3 days of spotty, terrible int… https://t.co/UiWyI2pIER
11.07.2020 00:33:19