All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 94% |
| Phone 4% |
| Website 1% |
| Blackout 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@lloyd1z RT @Cole70314691: I'm finding it literally impossible to cancel my #CenturyLink internet service, and my billing cycle renews tomorrow. Aft…
01.06.2020 03:15:44
@AdamMcDannold Glad I pay $100 a month for 400 mbps @Suddenlink . We get better coverage from @CenturyLink at the lake. https://t.co/272NAcm3oK
01.06.2020 02:44:26
@LeakyPools @CenturyLink why has my service been soooo bad for months now? I want to stick with you but geez!! It NEVER works anymore.
31.05.2020 23:39:16
@Sub3C @CenturyLink your wifi is trash idiot #centurylinkisoverparty
31.05.2020 22:56:27
@Sub3C @CenturyLink Please burn all of your locations across the US down. It's for your own good you overpriced shitty internet quality scammers
31.05.2020 22:54:44
@scottiezig Trying to be #SaferAtHome but internet’s out. @CenturyLink says “no known outage” but 10 houses in the two blocks… https://t.co/IxgxVqMExF
31.05.2020 22:21:15
@tnollc @CenturyLink Just another day of #FUCK your customer over. https://t.co/ENLmjXt6oX
31.05.2020 22:06:35
@Sub3C @raptor8901 @CenturyLink @smolPastry Please do
31.05.2020 20:15:45
@dfoor31 It’s such a wonderful nice day outside. And yet here we are still having problems with @CenturyLink internet. Stops… https://t.co/001wXrlNHA
31.05.2020 19:08:26
@StevenM_W Hey @Verizon @comcast @theRCN @CenturyLink and literally anybody else: @CoxComm holds a monopoly on WiFi in Las Veg… https://t.co/Sau6I6o6OC
31.05.2020 19:06:10
@mattvanwyk Trying to get my 87 year old mother’s landline phone and DSL service fixed by @CenturyLink @CenturyLinkHelp for 3 d… https://t.co/UdzcNO6U7u
31.05.2020 18:23:43
@retro_karmaa Time to switch from @CenturyLink to @Xfinity. Tired of daily drops in service.
31.05.2020 17:48:27
@FeedMeCake_123 @CoxHelp how is it possible that @CenturyLink can offer a “price for life” & Cox just keeps increasing and increasi… https://t.co/NdMEMlkLg9
31.05.2020 16:42:57
@kavanova1 RT @c0nth0tel: i have the worlds most inconsistent internet thanks to @centurylink @CenturyLinkHelp one moment i will have the full speeds…
31.05.2020 14:50:11
@kavanova1 @c0nth0tel @centurylinkvics @CenturyLink @CenturyLinkHelp 49 days straight I’ve been posting the same experiences w… https://t.co/yA6zrGjlPd
31.05.2020 14:50:06
@theultrahvybeat @nathanias @CenturyLink just subbed, bud. it ain’t much i know but i hope it helps even a little.
31.05.2020 13:28:49
@SwagSwagUgly @CenturyLink I’m so thankful to have internet but my gosh you are garbage, I can be the only one on the internet!!!… https://t.co/u44jU76leY
31.05.2020 10:29:23
@chadstirling @CenturyLink has to be the worst ISP. Nothing but problems since I’ve been forced to use their service. https://t.co/GGm3VVSI2m
31.05.2020 10:02:05
@inger59150662 @CenturyLink this is ridiculous, we have not had internet in my area for 4 days now, I work from home like most of… https://t.co/awLcWuDr6h
31.05.2020 09:51:20
@FR01 Hey @Centurylink, my Internet connection went down again at 2020-05-31_05:32:26
31.05.2020 09:33:57
@FattGreening @IMRROcom @CenturyLink @CoxComm I’ve had cox before, I switched due to poor service. But the last few months I can’… https://t.co/YKVyGp8D4j
31.05.2020 08:54:38
@JamieVarnell Now completely down @CenturyLink. Do customers get compensated for lost time working or using the product they paid… https://t.co/jeUwLJL33b
31.05.2020 07:30:00
@xLavablade I have the 25mb plan with @CenturyLink but recently Ive been getting consistantly <50kb/s, sometimes getting as low… https://t.co/HTxwHdxhqs
31.05.2020 05:49:28
@interfade2k @CenturyLink Is a textbook definition of a scam.
31.05.2020 04:57:48
@IMRROcom @FattGreening @CenturyLink @CoxComm You better read the comments for @coxcoom. You will be in a world of hurt for… https://t.co/4siI7E39iX
31.05.2020 04:09:50
@sutton_torre I dont want to hear anyone complain about how bad their internet provider is when this is what @CenturyLink gives m… https://t.co/Zx4RFBF8Fr
31.05.2020 03:54:52
@JamieVarnell @CenturyLink has to be better. I pay for good bandwidth and steam everything. Tonight I get this. https://t.co/n3htm3DL2d
31.05.2020 03:25:27
@centurylinkvics RT @kavanova1: Day 49 of horribly terrible @CenturyLink home internet service. Paying for a whopping 30mb/sec down and 1mb/sec up (all the…
31.05.2020 02:26:32
@centurylinkvics RT @c0nth0tel: i have the worlds most inconsistent internet thanks to @centurylink @CenturyLinkHelp one moment i will have the full speeds…
31.05.2020 02:25:29
@ChimiHoffa @aaron_jaco @CenturyLink I checked again in my area, and they still only offer 1.5 megabit here, which is as hilari… https://t.co/KeOM8B9Fli
31.05.2020 01:16:03