All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 92% |
| Phone 6% |
| Website 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@Aj261084 @CenturyLink your service fucking blows ass, give it up , it’s 2020 and @comcast SMOKES you 🗑 #centurylink #garbage
19.02.2020 04:55:29
@CtlJenn We're looking forward to #EC20! Don't miss @CenturyLink at booth #735. https://t.co/MSb6gj8bWu
19.02.2020 04:45:27
@IFcomic @MMSnodgrass @CenturyLink They must regulate these corporations more. We the same problem in Canada of regional mon… https://t.co/losbkFyj2J
19.02.2020 04:38:03
@HaroldMcMurphey @ladufurrena @CenturyLink I’ve had these @CenturyLink panhandlers come to my door too. I’m very content with my spa… https://t.co/le8ND5QyeZ
19.02.2020 04:34:22
@LHedel .@centurylink has THE WORST CUSTOMER SERVICE IVE EVER DEALT WITH. Piece of shit company.
19.02.2020 03:44:27
@JTHREEEE @CenturyLink are you having outages in Prescott Valley or is it just me?
19.02.2020 03:42:36
@Videowl_ @CenturyLink fuck you service inconsistencies are embarrassingly bad PR person reading this don't bother replying… https://t.co/96dSlsuY9p
19.02.2020 03:19:49
@eteezy i hate you @CenturyLink y’all are the worst!!!!!
19.02.2020 03:17:38
@danielthree18 @CenturyLink you all are paying my extra data charges this month, right? Since my modem works for about 12” and the… https://t.co/TC1pUFG9Fz
19.02.2020 02:39:05
@TraciGifford3 @CenturyLink your service SUCKS. I hate doing business with you. YOUR WHOLE COMPANY SUCKS. I can’t use my internet… https://t.co/jYvidSQIMD
19.02.2020 02:24:50
@Paul_H_Feller .@CenturyLink is making work/life balance easier for employees with @CareDotCom's Care@Work program.… https://t.co/42WKUU03Jh
19.02.2020 02:19:55
@ryndice @ladufurrena @CenturyLink They are very aggressive! Ask for their city vendor license & they’ll leave you alone. I… https://t.co/uDHZ62nE01
19.02.2020 02:18:38
@1BadBoy RT @chaseacross: 3) I call in. "Oh, sorry -- we installed it in the wrong apartment in your building. It's showing as live. We'll send a te…
19.02.2020 02:14:19
@1BadBoy RT @chaseacross: 1) Gather ye round children for a story of incompetence and greed. Sing in me, O Muse, of the company skilled in all ways…
19.02.2020 02:13:49
@ladufurrena They kept saying the neighbors are upgrading from Sparklight to Centurylink, and a bunch of other non factual sales… https://t.co/6qB8sbFdCR
19.02.2020 02:07:37
@ladufurrena I don’t get many solicitors, but when I do, they’re from @CenturyLink. Today, I pretended to be “the babysitter.” N… https://t.co/kEnefQTv3g
19.02.2020 02:01:34
@upgradeseattle RT @chaseacross: 1) Gather ye round children for a story of incompetence and greed. Sing in me, O Muse, of the company skilled in all ways…
19.02.2020 01:56:20
@superjosh1977 Thanks to @CenturyLink “high speed” internet I may be able to play this next week. Been downloading for 11 hours no… https://t.co/j312aIADOF
19.02.2020 01:51:24
@24_DQ @ThatYoungTom @GetSpectrum @DIRECTV @ItsOnATT @CenturyLink as long as it works once it gets installed i’ll be fine.… https://t.co/91flpkRFAk
19.02.2020 01:23:12
@ThatYoungTom @24_DQ @GetSpectrum @DIRECTV @ItsOnATT Just be thankful as hell you don't have to deal with @CenturyLink holy hell… https://t.co/3sFLgZHJDQ
19.02.2020 01:07:07
@stephchach .@CenturyLink PLZ add the option to leave # for a service rep to call back when available. These wait times are atrocious!
19.02.2020 01:04:37
@MathewTahtinen How many times @CenturyLink gonna come check the internet just for it to be worse than it was before
19.02.2020 00:57:54
@donimal05 @JohnBelforLA @CenturyLinkCtr @CenturyLink How did this age with the rumor that @CenturyLink is actually moving...?
19.02.2020 00:39:15
@natchez18 RT @CenturyLink: The 2016 World Economic Forum Report predicts that digital transformation will boost business value by more than $100 tril…
19.02.2020 00:32:31
@natchez18 RT @CenturyLink: “#BlackHistoryMonth is a celebration of the things that we’ve gone through, the things that we will go through, and knowin…
19.02.2020 00:32:27
@erly Then again maybe I should just get a job as a tech @CenturyLink where I could get paid to not do my job
19.02.2020 00:28:12
@erly The saga continues! Even though I got a text yesterday that a tech would be here, turns out @CenturyLink didn’t eve… https://t.co/XcRZNis2Y0
19.02.2020 00:24:09
@tommyjang31 C’mon @CenturyLink. Why do I use you? #ps4 #cod #internettrash https://t.co/iEIilarh5u
19.02.2020 00:20:23
@itsmestacig @CenturyLinkHelp No response on DM since 2:17 p.m. (and needless to say, no resolution - Claus just stopped replyin… https://t.co/aoeS3EuH6w
19.02.2020 00:17:13
@EricLatham93 @CenturyLink hello???
19.02.2020 00:15:03