All CenturyLink reports of the last 24 hours

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Jim long Avatar

Jim long
Internet down for 2 days and they just change the restore time when it goes down on the weekend it stays out all of the weekend very poor service benton La 71006

1 week ago
Save yourself  Avatar

Save yourself
CenturyLink is down again in Virginia, I can't wait until Spacelink is available so I can get rid of this crap

2 weeks ago
Lorrie Snyder Avatar

Lorrie Snyder
32767 paisley been out since 5:30pm last night and now its almost 24hrs and still nothing. was told it will be fixed at 11am 430pm 830pm and now its 11pm this is ridiculous

2 weeks ago
Joseph Germino Avatar

Joseph Germino
07830 Califon, NJ My internet has been out since last night

3 weeks ago
mitzi Avatar

mitzi
no internet. advised should be fixed by 3 p.

3 weeks ago
Joseph Brazel  Avatar

Joseph Brazel
17013 Carlisle, PA Land Phone has a very loud continuous dial tone that maked it almost impossible to hear conversation.

4 weeks ago
Joe Avatar

Joe
Internet and phone out 4/8/21 Century link has cable trouble eta repair 4/16/21. Moore co. NC

1 month ago
Barb Fuller  Avatar

Barb Fuller
Cedar Rapids, IA. 52401 Absolutely No phone for a month. There have been problems since December off and on. They are”working on a cable problem”. This affects a assisted living facility. Depending on land line for life alert. If someone dies, it’s on CenturyLink.

1 month ago
Ashley Morris Avatar

Ashley Morris
Internet is out since this morning. 89011 Lake Las Vegas.

1 month ago
April Avatar

April
Prism cable has been out since February 14th. Still have WiFi but no cable. Anyone know what’s going on and when it will be back on? I’ve called centurylink and all they said was that there was an outage and that they don’t know when it will be back on. I live in Scottsdale AZ 85260

2 months ago

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About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282

Live outage map
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Outage history

Reported outages on 09.05.2021:
There were a total of 2 outages at CenturyLink. The most frequently affected cities were: Chicago
Reported outages on 08.05.2021:
There were a total of 12 outages at CenturyLink. The most frequently affected cities were: Ashburn, Chicago, Portland, Dallas
Reported outages on 07.05.2021:
There were a total of 10 outages at CenturyLink. The most frequently affected cities were: Chicago, São Paulo, Newark, Tucker
Reported outages on 06.05.2021:
There were a total of 9 outages at CenturyLink. The most frequently affected cities were: Tucker, Chicago, Ashburn
Reported outages on 05.05.2021:
There were a total of 15 outages at CenturyLink. The most frequently affected cities were: Newark, Ashburn
Reported outages on 04.05.2021:
There were a total of 5 outages at CenturyLink. The most frequently affected cities were:
Reported outages on 03.05.2021:
There were a total of 8 outages at CenturyLink. The most frequently affected cities were: Newark, London, Chicago, Madrid