Let others know about your problems with CenturyLink: Write comment
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Valerie
Internet in Portland has been down going on day 2. I called and was on hold for 1 hour before a human answered and was told it would be on last night. Obviously not true. I asked for a partial refund and CenturyStink offered me less than $7. I work from home and missed all afternoon on Tuesday all morning on Wednesday and all of Friday. This is not acceptable I will have to look for a new provider
John
Madison, WI 53632 Down. I think it's the Russians.
Brena
65559 St James MO - internet down for hours on end for the past 5 days
W. Lucero
My internet has been down since last Wednesday morning. Plus, it went out the week before for a full 24 hours. Internet is not working as of today. I work at home and this is unacceptable! Made two appointments and technician has not shown up twice! Supposedly one is coming out tomorrow. I'll believe it when I see it. Angry in area code 80534 Colorado.
Lisa Bramer
We have consistently had problems with century link. The last week has been terrible and now today we have no internet at all!
Pissedoff
We have a speed of 2.56 tonight. Last night it was 3.44. Not the speed they promised. This sucks!!!!
JOHN WEAVER
PHONE DOWN FOR 4 DAYS IN ZIP 66083, SPRING HILL, KS. CONTACTED CENTURY LINK AND HAVE TO SCHEDULE TECHNICIAN AT COST OF $100 (MOST LIKELY) I ONLY WANT TO KNOW IF SERVICE IS OKAY TO MY HOUSE.
karmatech
Internet down. Lakewood, CO 80232. Modem rebooted numerous times. No response from CL support. Support ends at 7pm MT.
Linda
No internet 85618. It's been out a few hours
Virginia L Barnhart
17241 Newville no interest
Terry
87144 - Rio Rancho. I have been living here for almost 3 months. I have been using Centurylink and have to say the service is horrible. My internet drops daily multiple times a day. I have not gone more than 24 hours without my internet droping. I have had the tech here 2 times, have recently called the last 3 weeks since the last visit. On hold the last 2 times they dropped called after 40 mins, no call back and no appointment. Each time there is issue with dispatch. Recent appointment had a shceduled dispatch for today. Called to confirm and now told there is no appointment. If you are in the Rio Rancho area thin hard and long about Centurylink. Extremely frustrating service, customer support and overall performance.
Bob Avery
my internet service has been droping out now for about the last 1.5 months. It takes at least 1/2 hr min to talk to someone, then I have to go repeat all the same info all over again. can you help? Today I have rebotted the Centry link provided modem at least 3 times, Service comes up for a short period - 15 min - 1 hr, then drops out again. I believe it is in their lines but because the service comes back up they are never willing to check further.
Addisyn Mccullough
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Julianna Adams
CenturyLink is a leading provider of high-speed Internet services in [city name]. With over 10 million customers, the CTVFORME offer CenturyLink Internet services in [city name] provides reliable and affordable service to households and businesses across the nation. CenturyLink offers residential customers an array of price plans that provide access to the Internet at speeds up to 1 Gigabit per second. They also offer business customers a variety of service options, including wireless and fiber optic connections, dedicated bandwidth plans for VPN connectivity, and business data center hosting. Call on (855) 938-7779 and Book your appointment now! Get Started - https://www.ctvforme.com/centurylink/
Garrett
89113 Las vegas down since atleast 10 pm last night
Liz
Vegas Internet DOWN!!!
Sally O'Neil
Prescott, az. 86301 Phone service is out
Bill
Internet out 80421 Bailey
Bobby buckhanan
Internet out. 72422 corning ark
Bobby buckhanan
Internet out. 72422 corning ark