All CenturyLink reports of the last 24 hours

No problems found!

Common problems are:

Internet 93%
Phone 5%
Website 1%
Blackout 1%
TV (Prism) 1%


Affected cities:


Comments on CenturyLink

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About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282


Live reports

Twitter nobodylovesmax

@nobodylovesmax I urge my followers to NEVER use @CenturyLink. This company feasts on the poor by adding non existent service fees… https://t.co/k7i7CeO3hX

24.10.2020 23:02:51
Twitter patmaniac

@patmaniac @CenturyLink Internet is down in the Portland Oregon area.

24.10.2020 22:25:06
Twitter BrentoninMarion

@BrentoninMarion @hawkeye6868 @CenturyLink CenturyLink has sucked today

24.10.2020 21:59:40
Twitter Mia_RMH3

@Mia_RMH3 @CenturyLink GET YOUR SHIT TOGETHER!!! 🤬🤬🤬🤬🤬

24.10.2020 21:54:47
Twitter MiccaCarey

@MiccaCarey Anyone else having issues with @CenturyLink internet?

24.10.2020 21:26:46
Twitter voodoobones

@voodoobones @CenturyLink, you need to do better. Spokane just had a snow storm & phone lines are laying in the road all over th… https://t.co/3tcytbVqmQ

24.10.2020 21:16:34
Twitter miketieden

@miketieden How do I put a Zyxel C3000Z modem/router into transparent bridge mode? #networking #router #moden re: @CenturyLink, @ZyxelNews

24.10.2020 20:02:12
Twitter LindellGroyper

@LindellGroyper @CenturyLink YOUR SERVICE SUCKS SHIT FUCK YOU

24.10.2020 18:41:27
Twitter isamh195

@isamh195 @CenturyLink calling me on the land line? On a #Saturday ?

24.10.2020 18:36:34
Twitter kittenbritches

@kittenbritches @CenturyLink Steven Jones is an MVP!! I've had my router replaced numerous times, and he's the first tech who actua… https://t.co/xaH6xzi0WT

24.10.2020 18:27:18
Twitter scottymotech

@scottymotech @comcast @CoxComm @GetSpectrum @CenturyLink @FCC I think we need an honest look at broadband data caps. For wireles… https://t.co/skRqeWIMhW

24.10.2020 17:30:11
Twitter JnJ4cy

@JnJ4cy @DarthVader_o @CenturyLink I don’t I miss them, not your neighbors, Century Link. 😉

24.10.2020 17:26:33
Twitter HawkeyeHunz

@HawkeyeHunz @centurylink is going to be sued

24.10.2020 17:22:36
Twitter bbonnicksen89

@bbonnicksen89 Big Ten Football is finally back, College Gameday is at Minnesota, and @CenturyLink reliability has failed, so I ca… https://t.co/WnYtHQUiO5

24.10.2020 15:30:01
Twitter HawkeyeHunz

@HawkeyeHunz @CenturyLink @CenturyLinkHelp our internet is out in Adel, Iowa and the first Iowa game of the season starts at 2:3… https://t.co/8A1YaV1pqC

24.10.2020 14:42:46
Twitter JoeNunna

@JoeNunna @CenturyLink Century link has no loyalty. They reached out to solve problem then bailed when push comes to shove.… https://t.co/5eHxou5mn7

24.10.2020 14:20:42
Twitter JoeNunna

@JoeNunna RT @JoeNunna: @CenturyLink Century link has the worst customer service. I tracked down a century link installer and told him my prob. His w…

24.10.2020 14:16:18
Twitter MLizWill

@MLizWill Great news! @CenturyLink was named to @Newsweek’s 2021 list of America’s Best Customer Service brands for the Inter… https://t.co/OLBZY8BGGO

24.10.2020 14:00:16
Twitter ReeceMiles

@ReeceMiles @CenturyLink @CenturyLinkHelp @CenturyLinkBiz @CenturyLink_Fld @CenturyLinkHome you are seriously the shitties inte… https://t.co/YRpacJjpJj

24.10.2020 13:51:29
Twitter edwardcjack

@edwardcjack @CenturyLink why does your internet tservice not work at night. It’s so frustrating to pay for 900 MBs and be lucky to get 55

24.10.2020 06:16:37
Twitter LindellGroyper

@LindellGroyper Fuck you @CenturyLink

24.10.2020 06:04:36
Twitter SKITZOPlays

@SKITZOPlays Tonight's broadcast ending early is brought to you by @CenturyLink thank you so much for throttling my speeds so st… https://t.co/jckYkBwZ3V

24.10.2020 05:01:53
Twitter BuschBeams

@BuschBeams @CenturyLink has the worst customer service and service period I’ve ever experienced out of any company. Monopoly at its finest.

24.10.2020 04:43:22
Twitter DarthVader_o

@DarthVader_o Hey @CenturyLink my internet has been out for 2 hrs now. Even my neighbors are texting me asking what's up

24.10.2020 04:42:31
Twitter irplanesyay

@irplanesyay @CenturyLink is this what you considered installed? Literally the worst customer service I’ve ever had. “We are sho… https://t.co/8ErvU6pj0D

24.10.2020 03:49:28
Twitter mntnmelody

@mntnmelody It would be nice if i could do my hw on the wifi i pay $65 a month for instead of having to use my spotty cell serv… https://t.co/lLjzYV0LYJ

24.10.2020 02:46:44
Twitter horny_boi_dm

@horny_boi_dm @JeremyJ64223725 @CenturyLink For what ever you want! If you want to talk, trade, anything really

24.10.2020 02:07:54
Twitter hilario_rio

@hilario_rio Huge difference between @TMobile @CenturyLink https://t.co/hUVRFsvtCr

24.10.2020 01:51:06
Twitter rebeccamhia

@rebeccamhia RT @sendvodka: .@CenturyLink I’m on my fourth representative to try to get you to stop billing me for my dead father’s service so maybe the…

24.10.2020 01:11:45
Twitter FreakLimner

@FreakLimner @CenturyLink You have, by far, THE WORST customer service. I’m fully aware that tweeting about this is like a mouse… https://t.co/SWX0vXYe7L

24.10.2020 00:54:49