All CenturyLink reports of the last 24 hours

No problems found!

Common problems are:

Internet 93%
Phone 5%
Website 1%
Blackout 1%
TV (Prism) 1%


Affected cities:


Comments on CenturyLink

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About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282


Live reports

Twitter NickDudd

@NickDudd RT @NickDudd: @CenturyLink I know this is a unique time. I get it. I am a teacher. Can you give me a phone number to a real human person. T…

31.03.2020 17:16:32
Twitter NickDudd

@NickDudd @CenturyLink I know this is a unique time. I get it. I am a teacher. Can you give me a phone number to a real human… https://t.co/uu3OpeCPby

31.03.2020 17:16:16
Twitter Virginers_

@Virginers_ I just need to cancel my internet and I’ve legit had to be on hold with @CenturyLink for 3 days now for over an hou… https://t.co/LWF5FzWGMm

31.03.2020 17:15:48
Twitter Princesstdot

@Princesstdot @Bonniejoc @CenturyLink Omg they shut down your internet?They are not suppose to do that because we need to be able… https://t.co/yl6zdogLzt

31.03.2020 17:13:48
Twitter JSofaKingCool

@JSofaKingCool Looks like I’ll just have a bill with @CenturyLink. I’ve tried to call 3 times to cancel service, but their phone s… https://t.co/BDKbulE8uF

31.03.2020 17:04:49
Twitter CorbinZiegler

@CorbinZiegler @CenturyLink Why have you decided to break @FCC pledge to #KeepAmericansConnected ? Today, you disconnected my home… https://t.co/AIdPXiPQhp

31.03.2020 16:59:51
Twitter Dr_Zil_White

@Dr_Zil_White BTW, @CenturyLink, just dropped all services, except for the basic landline. I would drop it, too, but we need one… https://t.co/Hl9MTj1WSA

31.03.2020 16:54:50
Twitter Erik_Lizar

@Erik_Lizar @CenturyLinkHelp @CenturyLink your automated phone system has hung up on me 4 times so far - but only when I say I… https://t.co/V6aYYT1eFJ

31.03.2020 16:34:59
Twitter CorbinZiegler

@CorbinZiegler @FCC Today, @CenturyLink broke the #KeepAmericansConnected pledge when they disconnected my home internet service.… https://t.co/wYwQK50UiB

31.03.2020 16:32:27
Twitter MeganMc22484096

@MeganMc22484096 @CenturyLink internet is down, & was informed a tech wouldnt come restore internet Service until 04/07/2020, This i… https://t.co/SSmU5DmrJ6

31.03.2020 16:17:51
Twitter Feliciasworld10

@Feliciasworld10 RT @Bonniejoc: Not only did @CenturyLink charge me for services I discontinued in OCTOBER, but now they shut off our internet during a glob…

31.03.2020 16:12:48
Twitter itsamandamarie

@itsamandamarie @Bonniejoc @CenturyLink I absolutely hate @CenturyLink unfortunately we have no choice but to use them, because the… https://t.co/EVoundYfBE

31.03.2020 16:08:27
Twitter Spy007Writer

@Spy007Writer @CenturyLink Hope their internet doesn't fail, because your network is failing here in Ohio right now. DSL keeps losing synch.

31.03.2020 15:43:03
Twitter Spy007Writer

@Spy007Writer @CenturyLink Is this why your network is down today?

31.03.2020 15:40:34
Twitter Tommy4horns

@Tommy4horns @budd1124 @CenturyLink They are draining the pocketbook of the consumer and not providing updated services. If we… https://t.co/W5J1cHM4BQ

31.03.2020 15:28:52
Twitter wholehopehealer

@wholehopehealer @CenturyLink Yet you still disconnect services...WARNING they are not doing what they say... https://t.co/4GdkUmcjjd

31.03.2020 15:26:29
Twitter wholehopehealer

@wholehopehealer @CenturyLink and then you dont answer. Your phone lines might not be busy if you did what you said you were gonna do.

31.03.2020 15:25:52
Twitter clrede

@clrede @smenor @Zombie10k @kim @CoxHelp Yep. Started at $55/month plan for Cox internet. Over 2 years it somehow became $1… https://t.co/soe6UucJLF

31.03.2020 15:16:46
Twitter wholehopehealer

@wholehopehealer @CenturyLink says....they wont interrupt service, says no need to contact, yet you cut my service...then you cant a… https://t.co/wafQQtBFcR

31.03.2020 15:02:59
Twitter dashstokker

@dashstokker @CenturyLink Please help with my internet. With children schooling at home and grownups working from home, DSL 7 mb… https://t.co/SjE7dGRL70

31.03.2020 14:59:26
Twitter Nerds2You

@Nerds2You During the COVID-19 Coronavirus Pandemic, we answer the question are internet providers still doing installation an… https://t.co/mCBxKXcIjE

31.03.2020 14:54:02
Twitter budd1124

@budd1124 What’s sad is that we are in the year 2020 and the fastest internet I can get is 6mb (and I don’t even get that)… https://t.co/ctzNQDatHQ

31.03.2020 14:53:29
Twitter TheArtPartyorg

@TheArtPartyorg During the COVID-19 Coronavirus Pandemic, we answer the question are internet providers still doing installation an… https://t.co/j3GPb4SPWZ

31.03.2020 14:45:04
Twitter KathleenRytman

@KathleenRytman When the military calls, @CenturyLink delivers. So proud of this company for donating and installing dockside… https://t.co/TaTaLsttcq

31.03.2020 14:15:24
Twitter IAmWhiteMouse

@IAmWhiteMouse @Bonniejoc @CenturyLink Centurylink is awful. Charges higher than any other company here for less speed

31.03.2020 13:57:09
Twitter StevenShrimp

@StevenShrimp @CenturyLink Your contractors buried my neighbors internet line, and cut the line to my house. I had your technicia… https://t.co/E0LxkZbcrg

31.03.2020 13:22:31
Twitter BrandonMurphyMO

@BrandonMurphyMO With the addition of @IBMcloud, @CenturyLink Cloud connect Dynamic Connections is one of the most diverse network e… https://t.co/hLMKI5Ufgu

31.03.2020 13:15:28
Twitter LeonAlwayskimie

@LeonAlwayskimie RT @Bonniejoc: Not only did @CenturyLink charge me for services I discontinued in OCTOBER, but now they shut off our internet during a glob…

31.03.2020 12:45:05
Twitter diaakukita_

@diaakukita_ @menkominfoUKM @MyRepublicSG @sprint @internetfreedom @CenturyLink @googlefiber @Suddenlink @Xfinity… https://t.co/Zi5BFOj5vt

31.03.2020 12:37:17
Twitter kristiesheriff

@kristiesheriff @Bonniejoc @CenturyLink We have century link here in PA and they suck! So slow can’t hardly ever get on. So many pe… https://t.co/M9bkBxOLZE

31.03.2020 12:13:43