All CenturyLink reports of the last 24 hours

No problems found!

Common problems are:

Internet 87%
Phone 9%
TV (Prism) 2%
Website 1%
Blackout 1%


Affected cities:


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About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282


Live reports

Twitter michjkappos

@michjkappos Haven’t even had @CenturyLink for a day & I’m already fed up with the “help” I’ve gotten

13.12.2019 01:14:41
Twitter trysehendricks

@trysehendricks RT @ChiiickenCoop: @CenturyLink you guys are literally a dogshit company, constantly throttling my internet giving me speeds no where near…

13.12.2019 00:47:57
Twitter mrtallerjerry

@mrtallerjerry RT @kjkirch1013: .@CenturyLink's Dominic Deacon shares priorities for your #DigitalBusiness as we move into 2020. #reInvent https://t.co/Xo…

13.12.2019 00:47:40
Twitter kjkirch1013

@kjkirch1013 .@CenturyLink's Dominic Deacon shares priorities for your #DigitalBusiness as we move into 2020. #reInvent… https://t.co/nA586axc7w

13.12.2019 00:45:49
Twitter ChiiickenCoop

@ChiiickenCoop @CenturyLink you guys are literally a dogshit company, constantly throttling my internet giving me speeds no where… https://t.co/Pcq3DYmzFY

13.12.2019 00:40:36
Twitter BrindamourScott

@BrindamourScott RT @geoffwilbur: This @FierceTelecom piece by @mike_robuck looks at @CenturyLink's Network Storage offering. Many quotes from (basically an…

13.12.2019 00:35:29
Twitter dpgerrity

@dpgerrity Listen as @CenturyLink's @DaveShac discusses the benefits of working with a managed service provider when deploying… https://t.co/HNAWYwPedp

13.12.2019 00:31:47
Twitter theCUBE

@theCUBE Brandon Sweeney praises the partnership between VMware and CenturyLink. @bsweeneyatVMW @VMware @daveshac… https://t.co/KNko82CbAM

13.12.2019 00:00:31
Twitter mrtallerjerry

@mrtallerjerry RT @theCUBE: David Shacochis speaks on what CenturyLink and VMware are partnering on for customers. @daveshac @CenturyLink @bsweeneyatVMW @…

12.12.2019 23:47:40
Twitter wynandbooysen

@wynandbooysen RT @theCUBE: David Shacochis speaks on what CenturyLink and VMware are partnering on for customers. @daveshac @CenturyLink @bsweeneyatVMW @…

12.12.2019 23:45:04
Twitter theCUBE

@theCUBE David Shacochis speaks on what CenturyLink and VMware are partnering on for customers. @daveshac @CenturyLink… https://t.co/cIJWjAH9x9

12.12.2019 23:40:04
Twitter mormonpizzaman

@mormonpizzaman @QuestRookie @CenturyLink Or Markus I cant believe how easy it is to catch this company in a lie.

12.12.2019 23:33:26
Twitter QuestRookie

@QuestRookie @mormonpizzaman @CenturyLink Next you'll get a message from "David" asking to help.

12.12.2019 23:32:17
Twitter CenturyLinkEnt

@CenturyLinkEnt Customers are looking at #edge solutions as a way to complement data center transformation, says @CenturyLink VP… https://t.co/2KrhKjJVnC

12.12.2019 23:30:12
Twitter KathleenRytman

@KathleenRytman .@CenturyLink’s cloud expert @daveshac talks about how CenturyLink Network Storage speeds up processing times and r… https://t.co/oEPr2POQQ3

12.12.2019 23:27:16
Twitter Michell62722040

@Michell62722040 @CenturyLink why won’t you let me cancel my service . This is annoying .

12.12.2019 23:22:10
Twitter mormonpizzaman

@mormonpizzaman Hello all, If you live in an area where @CenturyLink is offered. Use another service or go internet free. Their s… https://t.co/CXWHDJStVo

12.12.2019 23:21:29
Twitter EdgeIotAi

@EdgeIotAi RT @CenturyLinkEnt: 2020 will be the year of #edgecomputing and cloud, says @CenturyLink SVP Paul Savill. Watch him discuss current trends…

12.12.2019 23:05:25
Twitter DaveKlatch

@DaveKlatch RT @CenturyLink: Make those slow speeds a thing of the past! @CenturyLink and @intel announce a new technology to bring device-packed homes…

12.12.2019 22:50:59
Twitter daaani_OH

@daaani_OH @CenturyLink is by far the worst company in the world 🙄🙄 talk about a toxic ass relationship

12.12.2019 22:32:31
Twitter DannetteNix1

@DannetteNix1 .@SteveEgart shares how @CenturyLink is helping businesses digitally transform to improve the #CX at #reInvent 2019… https://t.co/7VSXWxMGma

12.12.2019 22:30:23
Twitter reallycampo

@reallycampo The future of connectivity is here! @CenturyLink announces faster internet speeds with new #WiFi 6 router. Learn mo… https://t.co/YXlR231AxT

12.12.2019 22:15:42
Twitter mrtallerjerry

@mrtallerjerry RT @CenturyLinkEnt: 2020 will be the year of #edgecomputing and cloud, says @CenturyLink SVP Paul Savill. Watch him discuss current trends…

12.12.2019 22:07:41
Twitter CenturyLinkEnt

@CenturyLinkEnt 2020 will be the year of #edgecomputing and cloud, says @CenturyLink SVP Paul Savill. Watch him discuss current tre… https://t.co/jqu1OxADa4

12.12.2019 22:06:27
Twitter sectest9

@sectest9 RT @CloudServicesU: 7 questions to ask a potential #DDoS mitigation provider via @CenturyLink: https://t.co/86cLb7z2Bl https://t.co/lCV7QKU…

12.12.2019 22:01:39
Twitter CyberSecurityN8

@CyberSecurityN8 RT @CloudServicesU: 7 questions to ask a potential #DDoS mitigation provider via @CenturyLink: https://t.co/86cLb7z2Bl https://t.co/lCV7QKU…

12.12.2019 22:01:37
Twitter CloudServicesU

@CloudServicesU 7 questions to ask a potential #DDoS mitigation provider via @CenturyLink: https://t.co/86cLb7z2Bl https://t.co/lCV7QKUmAR

12.12.2019 21:55:05
Twitter KathleenRytman

@KathleenRytman CenturyLink's @LisaMillerCTL is featured in the December cover story of @CIOviews! Read about how Lisa's authentic… https://t.co/86zXThElKJ

12.12.2019 21:54:27
Twitter mrtallerjerry

@mrtallerjerry RT @JohnAlvahCoe: .@CenturyLink's @DaveShac talks about the emergence of edge solutions that complete workloads that are already in the pub…

12.12.2019 21:47:40
Twitter JohnAlvahCoe

@JohnAlvahCoe .@CenturyLink's @DaveShac talks about the emergence of edge solutions that complete workloads that are already in t… https://t.co/2qUHVoTtH7

12.12.2019 21:46:26