All CenturyLink reports of the last 24 hours

No problems found!

Common problems are:

Internet 87%
Phone 7%
TV (Prism) 3%
Website 2%
Blackout 1%


Affected cities:


Comments on CenturyLink

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About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282


Live reports

Twitter just_wanderin

@just_wanderin Hey, @CenturyLink You've just confused my wife. I just got off a toubleshooting call with one of your techs. I wa… https://t.co/ZNf1pbWoeY

22.11.2019 05:35:00
Twitter fxrseen

@fxrseen @rmoore08 @CenturyLink @CableOne That's typical here too

22.11.2019 05:28:26
Twitter 50mk_fox

@50mk_fox @ZackShutt @Xfinity @MediacomCable @CenturyLink @GoogleStadia Does not count on your data limit that is

22.11.2019 05:11:15
Twitter 50mk_fox

@50mk_fox @ZackShutt @Xfinity @MediacomCable @CenturyLink @GoogleStadia an idea maybe google can work with the internet provi… https://t.co/7M1fvU1Bwz

22.11.2019 05:10:02
Twitter OSP_FL

@OSP_FL @Metamrphos_Rox @NavyFederal @CenturyLink There are errors in them and people should know if they bank with xyz rig… https://t.co/4weXIVK7YA

22.11.2019 04:57:53
Twitter CenturyLinkHelp

@CenturyLinkHelp @alexiajh_ @CenturyLink I'm sorry you feel that way but I would love to help you resolve any CenturyLink issues you are having. :) -Yngwie

22.11.2019 03:00:29
Twitter YCoCoroner

@YCoCoroner RT @YorkCounty911: 3,291 CenturyLink customers in the Littlestown and Hanover areas may not be able to dial 911. There is no estimation on…

22.11.2019 02:59:43
Twitter alexiajh_

@alexiajh_ Y’all get on my danggone nerves, @CenturyLink. I regret upgrading service and the upgrade hasn’t even happened yet.

22.11.2019 02:56:58
Twitter OSP_FL

@OSP_FL @Metamrphos_Rox @NavyFederal @CenturyLink Ya it makes me wonder just how stupid people are to talk for this or those fake YouTube emails.

22.11.2019 02:49:23
Twitter YourMomsDaddy2

@YourMomsDaddy2 @_walkonU Such a great day to fire Cox! @CenturyLink is so much better

22.11.2019 02:45:33
Twitter IanForrestAdams

@IanForrestAdams @CenturyLink @FCC Suddenly, your offering to "upgrade" us to 3MBPS, when before we were at 6. Every speed test, eve… https://t.co/XwvjMtPTMj

22.11.2019 02:44:14
Twitter IanForrestAdams

@IanForrestAdams Hey @CenturyLink, silently cutting our maximum bandwidth to 3MBPS is incredibly shady and damaging as both my wife… https://t.co/cbec5Rn0Yv

22.11.2019 02:43:00
Twitter LindaMJohnsonPR

@LindaMJohnsonPR RT @USTelecom: .@CondelloKathryn @CenturyLink on the importance of convening the conveners to develop baseline approaches for combating bot…

22.11.2019 02:42:53
Twitter JoeyPenick

@JoeyPenick RT @CenturyLinkCPP: The @CenturyLink Channel Partner Program Team is headed to Channel Evolution Europe on December 2-3 in London. As a Sig…

22.11.2019 02:41:16
Twitter AustinJSpillane

@AustinJSpillane Hey, @CenturyLink, how long can my internet be down before you take money off my bill?

22.11.2019 02:30:25
Twitter Csysel

@Csysel @shelnbay1 @CenturyLink That's crazy.

22.11.2019 02:28:35
Twitter hemanthbasrur

@hemanthbasrur RT @SAP_APJ: How can enterprises find value in unstructured data that account for 80% to 90% of all data collected? Through #cloud platform…

22.11.2019 02:17:11
Twitter shelnbay1

@shelnbay1 @Csysel @CenturyLink Not by choice! I'm not even a CenturyLink customer. I have no idea why they are sending these out.

22.11.2019 02:13:43
Twitter Csysel

@Csysel @shelnbay1 @CenturyLink You still get phone books??

22.11.2019 02:08:37
Twitter Csysel

@Csysel RT @shelnbay1: Dear @CenturyLink, For your consideration, maybe save some money and allow customers to opt in for printed phonebooks inste…

22.11.2019 02:08:22
Twitter OSP_FL

@OSP_FL @Metamrphos_Rox @NavyFederal I’d never even heard of them. Our internet’s been out thanks to shitty @CenturyLink se… https://t.co/ydapar3m4d

22.11.2019 01:43:27
Twitter fl_biglou

@fl_biglou if u have @centurylink i would consider looking for a new tv telephone wifi company they are a POS company where th… https://t.co/t3aBDzcPn2

22.11.2019 01:36:21
Twitter PiedmontSteve

@PiedmontSteve RT @CenturyLink: #Cybersecurity solutions are important to any organziation. If we want to keep pace with the rapid evolution in the tactic…

22.11.2019 01:33:05
Twitter yourXss

@yourXss RT @CenturyLink: #Cybersecurity solutions are important to any organziation. If we want to keep pace with the rapid evolution in the tactic…

22.11.2019 01:30:00
Twitter BrandonMurphyMO

@BrandonMurphyMO RT @CenturyLink: #Cybersecurity solutions are important to any organziation. If we want to keep pace with the rapid evolution in the tactic…

22.11.2019 01:27:41
Twitter granthamdc

@granthamdc Switching to @CenturyLink has been most regrettable. https://t.co/tTKD05GaAG

22.11.2019 01:26:54
Twitter josletor

@josletor RT @CenturyLink: #TBT to @AWSreInvent 2018. Soon, we will be back for #reInvent 2019, the largest #cloud event in the industry. 👏 https://t…

22.11.2019 01:25:28
Twitter terriblerich

@terriblerich Haven't even been a customer for more than 2 weeks and I'm already kinda over @CenturyLink. They keep screwing up a… https://t.co/4iYAlCdF93

22.11.2019 01:18:56
Twitter DewcesUhc

@DewcesUhc @CenturyLink you’re all fucking retarded. You’re by far the worst internet provider I’ve ever had

22.11.2019 01:03:39
Twitter CondelloKathryn

@CondelloKathryn @LindaMJohnsonPR @CenturyLinkPol @CenturyLink @USTelecom #CSDE has done extraordinary work this year. Proud to be… https://t.co/1D5n9M65eO

22.11.2019 00:55:59