All CenturyLink reports of the last 24 hours

No problems found!

Common problems are:

Internet 93%
Phone 5%
Website 1%
Blackout 1%
TV (Prism) 1%


Affected cities:


Comments on CenturyLink

Let others know about your problems:

About CenturyLink

CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.

Regional availability

CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.

The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.

In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.

Error codes/Network problems

When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service

In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea

Troubleshooting yourself

If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord - Power the modem on again and wait till the Internet light switches on - Attempt to connect to the Internet - Sometimes a simple modem reset will do the trick

If the phone is down- use the service troubleshooter to diagnose and rectify your problems.

Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.

Tech Support at CenturyLink

Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282


Live reports

Twitter MuffnHandz

@MuffnHandz @uh_LynX2 @drdisrespect @CenturyLink I feel this post. Mine is "3mbs" but lucky to get past 2 and upload is 500k al… https://t.co/ZMwYMHlpjr

24.09.2020 05:42:31
Twitter charleseblack

@charleseblack honestly considering breaking my lease the internet is so untenable. thanks @CenturyLink !

24.09.2020 05:38:52
Twitter Zinzow19

@Zinzow19 @uh_LynX2 @drdisrespect @CenturyLink Yikes , this is on a cell phone over my WiFi lmao 😂 yall weak sauce https://t.co/tBHsq6GSgk

24.09.2020 04:16:52
Twitter youglozo

@youglozo @CenturyLink why is your customer service reps so rude? We've called two different times within the last week and b… https://t.co/Zv5QsEFHzx

24.09.2020 04:09:17
Twitter Tragic_Ghost

@Tragic_Ghost @uh_LynX2 @drdisrespect @CenturyLink Mine with them is almost 10 megabytes per second download speed

24.09.2020 03:55:41
Twitter About_a_Button

@About_a_Button @CenturyLink I'm actually shocked by how bad your service is. You are a horrible company

24.09.2020 03:49:33
Twitter dumplinbros

@dumplinbros @uh_LynX2 @drdisrespect @CenturyLink Century link got called out on docs post and they responded. Maybe he does own a cable company

24.09.2020 03:07:18
Twitter DBeimert

@DBeimert @CenturyLink is there a reason your service is absolute trash? My household pays for 40mb and speed test barely eve… https://t.co/gvv7UMgZTV

24.09.2020 02:53:34
Twitter DanielOcean316

@DanielOcean316 @CenturyLink you’re service is complete shit. Really enjoyed having no internet all day & less than helpful “tech s… https://t.co/UfWTkpkENV

24.09.2020 01:54:16
Twitter Mings_Mom

@Mings_Mom @CenturyLink I have set up autopay THREE TIMES for my father's centurylink account, and he just got a bill with a… https://t.co/8pFJ44dRYl

24.09.2020 01:46:14
Twitter Grangel1331

@Grangel1331 @CenturyLink fuck y’all on me 😤

24.09.2020 01:35:34
Twitter DarkLordoftheIT

@DarkLordoftheIT @CenturyLink is the worst ISP I've ever dealt with. And I've dealt with them all. Asked the rep 4x if they're charg… https://t.co/821R5CQ8xj

24.09.2020 01:27:23
Twitter antonel15259902

@antonel15259902 RT @savageman92: Figured out why @CenturyLink chose the name they did... Takes a century to get anything done...

24.09.2020 01:20:45
Twitter antonel15259902

@antonel15259902 RT @brucebarnesnyc: On hold 10 -12 hours over the last 3 months with @CenturyLink. No success. Jeffrey Storey, CEO of CenturyLink, Inc. (CT…

24.09.2020 01:17:40
Twitter antonel15259902

@antonel15259902 RT @ahsat82: @CenturyLink your a monopoly and care very little for your customers. phone service and internet has been out all day which i…

24.09.2020 01:17:08
Twitter TruTechGoddess

@TruTechGoddess .@CenturyLink Perhaps the pandemic’s biggest impact on Multifamily operations has been the surging need for technol… https://t.co/JnH2bC8kTI

24.09.2020 00:15:15
Twitter uh_LynX2

@uh_LynX2 @drdisrespect The real bad internet. Courtesy of @CenturyLink . https://t.co/fycT3YZqxK

23.09.2020 23:48:13
Twitter MrNobody_28

@MrNobody_28 @CenturyLink @AskPlayStation explain what’s going on who is causing this?! https://t.co/JPORRdZTk7

23.09.2020 23:18:52
Twitter ahsat82

@ahsat82 @CenturyLink also its been over 8 hours and still no show from your worthless company. There should be more options… https://t.co/BXLD7PHNoe

23.09.2020 23:09:08
Twitter MrNobody_28

@MrNobody_28 @CenturyLink explain to me what the Hell is going on with my modem and the WiFi?!

23.09.2020 23:04:43
Twitter armajlap

@armajlap @CenturyLink This one's for you: https://t.co/SGZFXYaZy4

23.09.2020 22:49:58
Twitter Dweeblet1

@Dweeblet1 @CashApp I'd rather fall into a big pile of money over love anyday.@portlandgeneral @sprint and @CenturyLink dont k… https://t.co/urPskp42sd

23.09.2020 22:47:44
Twitter SinclairLT

@SinclairLT @CenturyLink @CenturyLinkBiz y’all are absolute trash

23.09.2020 22:24:28
Twitter ahsat82

@ahsat82 @CenturyLink your a monopoly and care very little for your customers. phone service and internet has been out all d… https://t.co/7JhBUNLnlm

23.09.2020 22:16:39
Twitter Jasmine69452734

@Jasmine69452734 RT @arturobe: My wifi has been slow for months and today it stopped working. It’s now back “working”, but only loads like one page per hour…

23.09.2020 22:08:33
Twitter EAPLoL

@EAPLoL So @CenturyLink is trying to hide behind a rebrand. It does not appear to be going well. The replies on this are… https://t.co/JrHePyHX2f

23.09.2020 21:58:52
Twitter henry_mark_v

@henry_mark_v @MediacomCable Please run cable in my area. There are more houses than ever on our street and we are all tired of g… https://t.co/AHna5Mx2QW

23.09.2020 21:39:18
Twitter malenyalva

@malenyalva My boyfriend just turned into a Karen bc @CenturyLink has customer service representatives who are extremely rude a… https://t.co/cMzGLC1E8u

23.09.2020 21:24:40
Twitter Bi11yJr

@Bi11yJr @CenturyLink In my area of central Florida. Our collective society says that you, the internet provider has not bee… https://t.co/YNkMWRX5YE

23.09.2020 21:12:34
Twitter MarcoPolo2293

@MarcoPolo2293 Centurylink acting like I ain’t gon call everyday until I get through to someone! I ain’t got nothing but time!!’… https://t.co/HGPqE2Ebjy

23.09.2020 20:56:38