All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 93% |
| Phone 4% |
| Website 1% |
| Blackout 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@723Magnus RT @PutinsLapDog: @JuddLegum @Bayer @Thryv @SoClean @comcast I switched from @comcast 6 months to @CenturyLink . My price is guaranteed f…
27.11.2020 03:20:32
@Metal_JohnSolid @CenturyLink thank you for such an amazing Thanksgiving with my family wasn’t able to zoom call and speak with my… https://t.co/V5L1he6r6n
27.11.2020 01:42:44
@deliriousguy @padresj @CenturyLink I think I’m paying about $65/month for the 100 mbps fiber connection. Hmm.
26.11.2020 21:55:56
@bcneary @CenturyLink has the worst customer service and WiFi network I have ever experienced.
26.11.2020 21:37:14
@DribbleCastle @padresj @CenturyLink Of course they don’t need it.
26.11.2020 21:31:36
@DribbleCastle @padresj @CenturyLink “New customers” can get 1Gbps fiber for $65 with equipment included. If their house/area has it.
26.11.2020 21:31:22
@RahulG86 @padresj @CenturyLink So if it's for new customers change the billing name. If it's in your father's name cancel an… https://t.co/gCwUaXqIfr
26.11.2020 21:12:35
@Kikiewok @padresj @CenturyLink SuddenLink charges me 72 dollars a month for 15 megs.
26.11.2020 20:42:05
@DemchakMatthew @CenturyLink Day two with no refund and no update. Please do better with your customer service.
26.11.2020 20:06:54
@hisway2016 @padresj @CenturyLink They are the worst, they wanted me to pay a month in advance to cancel my service after my co… https://t.co/JhyChMy5xG
26.11.2020 20:05:37
@andrewdwilliams RT @padresj: Part of my Thanksgiving is the "go through the bills & make sure my parents aren't getting ripped off" tradition. ... @Centu…
26.11.2020 19:51:14
@crystal4obama RT @padresj: Part of my Thanksgiving is the "go through the bills & make sure my parents aren't getting ripped off" tradition. ... @Centu…
26.11.2020 19:32:38
@stevejessRadio @padresj @CenturyLink The price for life is for new customers only. But if you call and get an agent who's in a goo… https://t.co/ZFkeiuIlR8
26.11.2020 19:31:09
@stevejessRadio @JPL_Richard @padresj @CenturyLink No they bill it as a price for life, but only for new customers, and with lots of conditions.
26.11.2020 19:29:04
@JPL_Richard @padresj @CenturyLink But, Isn't the $49 offer a special offer only good for the first year?
26.11.2020 19:20:15
@BrianHelman @padresj @CenturyLink If they had Comca$t, maybe they'd get charged an extra $10 for every 50GB under 1.2TB.
26.11.2020 19:17:24
@padresj Part of my Thanksgiving is the "go through the bills & make sure my parents aren't getting ripped off" tradition.… https://t.co/vrAUTncETt
26.11.2020 19:10:01
@komokwa @CenturyLink charges $100 to "upgrade" your net, instead takes away your net and demands another $100 to fix what t… https://t.co/ACGMsaYiIi
26.11.2020 18:28:26
@JamesWardenMN What is up with @CenturyLink anchoring their wires to a road sign in our alley? https://t.co/rHwORr8c86
26.11.2020 17:49:48
@Gigihoneyharps @CenturyLink @CenturyLinkHelp Not a happy Thanksgiving. You disconnected my internet for $60 and refuse to let me… https://t.co/RenBPQlqMU
26.11.2020 17:13:12
@Gigihoneyharps @CenturyLink Not a happy Thanksgiving. You disconnected my internet for $60 and refuse to let me make a payment ar… https://t.co/RgMuz5Q3d9
26.11.2020 17:12:53
@Lumberstotle @CenturyLink almost 4 hours to download 1.41GB is reasonable right? Fucksticks https://t.co/mOuPv5R9ot
26.11.2020 16:56:24
@meces29 Another great day with @CenturyLink https://t.co/7vcltMSU8F
26.11.2020 16:31:38
@writerbrigade Y’all’s internet completely sucks. Seriously. Do better! @CenturyLink
26.11.2020 15:36:46
@laneyythegreatt @CenturyLink is by far the WORST company I’ve ever dealt with. Cutting off services after THEY didn’t draft payment… https://t.co/NE2JFqAZSC
26.11.2020 15:34:37
@MrCarterClarke @CenturyLink - should I start sending these daily so you’ll believe me enough to come make a permanent fix? I’m get… https://t.co/y3Eek2KEZZ
26.11.2020 14:25:29
@MiCTA_Tech RT @CenturyLink: What is fiber-optic technology? And why are more internet service providers investing in this type of internet service tod…
26.11.2020 11:58:44
@katie_ruche @CenturyLink Why the hell do you make it so difficult to update info. I have to change payment because my card was… https://t.co/cD4CewxAES
26.11.2020 11:43:34
@FR01 Hey @Centurylink, my Internet connection went down again at 2020-11-26_03:20:15
26.11.2020 08:21:46
@FR01 Hey @Centurylink, my Internet connection went down again at 2020-11-26_03:08:21
26.11.2020 08:09:51