All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 93% |
| Phone 5% |
| Website 1% |
| Blackout 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@MuffnHandz @uh_LynX2 @drdisrespect @CenturyLink I feel this post. Mine is "3mbs" but lucky to get past 2 and upload is 500k al… https://t.co/ZMwYMHlpjr
24.09.2020 05:42:31
@charleseblack honestly considering breaking my lease the internet is so untenable. thanks @CenturyLink !
24.09.2020 05:38:52
@Zinzow19 @uh_LynX2 @drdisrespect @CenturyLink Yikes , this is on a cell phone over my WiFi lmao 😂 yall weak sauce https://t.co/tBHsq6GSgk
24.09.2020 04:16:52
@youglozo @CenturyLink why is your customer service reps so rude? We've called two different times within the last week and b… https://t.co/Zv5QsEFHzx
24.09.2020 04:09:17
@Tragic_Ghost @uh_LynX2 @drdisrespect @CenturyLink Mine with them is almost 10 megabytes per second download speed
24.09.2020 03:55:41
@About_a_Button @CenturyLink I'm actually shocked by how bad your service is. You are a horrible company
24.09.2020 03:49:33
@dumplinbros @uh_LynX2 @drdisrespect @CenturyLink Century link got called out on docs post and they responded. Maybe he does own a cable company
24.09.2020 03:07:18
@DBeimert @CenturyLink is there a reason your service is absolute trash? My household pays for 40mb and speed test barely eve… https://t.co/gvv7UMgZTV
24.09.2020 02:53:34
@DanielOcean316 @CenturyLink you’re service is complete shit. Really enjoyed having no internet all day & less than helpful “tech s… https://t.co/UfWTkpkENV
24.09.2020 01:54:16
@Mings_Mom @CenturyLink I have set up autopay THREE TIMES for my father's centurylink account, and he just got a bill with a… https://t.co/8pFJ44dRYl
24.09.2020 01:46:14
@Grangel1331 @CenturyLink fuck y’all on me 😤
24.09.2020 01:35:34
@DarkLordoftheIT @CenturyLink is the worst ISP I've ever dealt with. And I've dealt with them all. Asked the rep 4x if they're charg… https://t.co/821R5CQ8xj
24.09.2020 01:27:23
@antonel15259902 RT @savageman92: Figured out why @CenturyLink chose the name they did... Takes a century to get anything done...
24.09.2020 01:20:45
@antonel15259902 RT @brucebarnesnyc: On hold 10 -12 hours over the last 3 months with @CenturyLink. No success. Jeffrey Storey, CEO of CenturyLink, Inc. (CT…
24.09.2020 01:17:40
@antonel15259902 RT @ahsat82: @CenturyLink your a monopoly and care very little for your customers. phone service and internet has been out all day which i…
24.09.2020 01:17:08
@TruTechGoddess .@CenturyLink Perhaps the pandemic’s biggest impact on Multifamily operations has been the surging need for technol… https://t.co/JnH2bC8kTI
24.09.2020 00:15:15
@uh_LynX2 @drdisrespect The real bad internet. Courtesy of @CenturyLink . https://t.co/fycT3YZqxK
23.09.2020 23:48:13
@MrNobody_28 @CenturyLink @AskPlayStation explain what’s going on who is causing this?! https://t.co/JPORRdZTk7
23.09.2020 23:18:52
@ahsat82 @CenturyLink also its been over 8 hours and still no show from your worthless company. There should be more options… https://t.co/BXLD7PHNoe
23.09.2020 23:09:08
@MrNobody_28 @CenturyLink explain to me what the Hell is going on with my modem and the WiFi?!
23.09.2020 23:04:43
@armajlap @CenturyLink This one's for you: https://t.co/SGZFXYaZy4
23.09.2020 22:49:58
@Dweeblet1 @CashApp I'd rather fall into a big pile of money over love anyday.@portlandgeneral @sprint and @CenturyLink dont k… https://t.co/urPskp42sd
23.09.2020 22:47:44
@SinclairLT @CenturyLink @CenturyLinkBiz y’all are absolute trash
23.09.2020 22:24:28
@ahsat82 @CenturyLink your a monopoly and care very little for your customers. phone service and internet has been out all d… https://t.co/7JhBUNLnlm
23.09.2020 22:16:39
@Jasmine69452734 RT @arturobe: My wifi has been slow for months and today it stopped working. It’s now back “working”, but only loads like one page per hour…
23.09.2020 22:08:33
@EAPLoL So @CenturyLink is trying to hide behind a rebrand. It does not appear to be going well. The replies on this are… https://t.co/JrHePyHX2f
23.09.2020 21:58:52
@henry_mark_v @MediacomCable Please run cable in my area. There are more houses than ever on our street and we are all tired of g… https://t.co/AHna5Mx2QW
23.09.2020 21:39:18
@malenyalva My boyfriend just turned into a Karen bc @CenturyLink has customer service representatives who are extremely rude a… https://t.co/cMzGLC1E8u
23.09.2020 21:24:40
@Bi11yJr @CenturyLink In my area of central Florida. Our collective society says that you, the internet provider has not bee… https://t.co/YNkMWRX5YE
23.09.2020 21:12:34
@MarcoPolo2293 Centurylink acting like I ain’t gon call everyday until I get through to someone! I ain’t got nothing but time!!’… https://t.co/HGPqE2Ebjy
23.09.2020 20:56:38