All CenturyLink reports of the last 24 hours
Common problems are:
| Internet 93% |
| Phone 5% |
| Website 1% |
| Blackout 1% |
| TV (Prism) 1% |
Affected cities:
Comments on CenturyLink
Let others know about your problems:About CenturyLink
CenturyLink, a technology and communications company in the United States, is headquartered in Louisiana in the city of Monroe. Thanks to its previous acquisitions (Embarq, Qwest, Savvis and Level 3 Communications), CenturyLink is well-positioned to offer advanced network services, information technology, cloud solutions, voice products and more.
The company figures among the largest ISPs and provides high-speed Internet to customers across the globe. CenturyLink offers bundled TV services along with DIRECT TV, home phone services and web tools along with high-speed Internet. Its Enterprise Business offers network and allied services.
CenturyLink also offers its subscribers access to the Verizon LTE network and many of its services and devices. It also offers its standard services to small business. CenturyLink Residential partners with DirecTV to provide Gigabit fiber, voice, and TV. It delivers security solutions, hybrid networking and cloud connectivity to subscribers across the globe.
Regional availability
CenturyLink has a DSL footprint across North America and has network coverage in over 51 states. It caters to customers across Latin America, Asia Pacific, and EMEA. Its Gigabit fiber service is available to certain select states. Fiber coverage is constantly expanding across the country.
The states of Arizona, New Mexico, Colorado, and Arizona have high coverage. Also, in certain metro areas, CenturyLink offers a fiber-optic network that supports high speeds. Streaming of HD movies, surfing, gaming, and photo-sharing are fast and easy where fiber is available.
In case you want to see whether CenturyLink is available in your area, check the coverage map or enter your zip code and search for it.
Error codes/Network problems
When CenturyLink users encounter error codes or network problems, they are encouraged to use the Service Troubleshooter tool to - Check for outages - Identify if the problem is a local issue or area-wide - Resolve problems associated with the phone or Internet service
In case users cannot resolve the issue, they can create a repair request or get the help of a specialist. Users need to provide their billing number and zip code.
Dropped calls, phone and network outages, service disruptions, and busy signals can happen to any ISP and Century Link is no exception. The company’s twitter feeds tells users how CenturyLink is dealing with network issues when the Internet, phone or TV is down. Keeping track of such company notifications is a good idea
Troubleshooting yourself
If your Wi-Fi is giving you problems
- Switch off the modem and unplug the power cord
- Power the modem on again and wait till the Internet light switches on
- Attempt to connect to the Internet
- Sometimes a simple modem reset will do the trick
If the phone is down- use the service troubleshooter to diagnose and rectify your problems.
Make use of the self-help options, visit the technical forums or the CenturyLink Guidance Center and use the tips suggested. If that doesn’t help, contact tech personnel by email, chat or phone.
Tech Support at CenturyLink
Prism® TV Repair (24 x 7) 866-314-4148
Phone Repair (24 x 7) 800-788-3600
Internet Repair (24 x 7) 877-646-3282
Live reports
@NickDudd RT @NickDudd: @CenturyLink I know this is a unique time. I get it. I am a teacher. Can you give me a phone number to a real human person. T…
31.03.2020 17:16:32
@NickDudd @CenturyLink I know this is a unique time. I get it. I am a teacher. Can you give me a phone number to a real human… https://t.co/uu3OpeCPby
31.03.2020 17:16:16
@Virginers_ I just need to cancel my internet and I’ve legit had to be on hold with @CenturyLink for 3 days now for over an hou… https://t.co/LWF5FzWGMm
31.03.2020 17:15:48
@Princesstdot @Bonniejoc @CenturyLink Omg they shut down your internet?They are not suppose to do that because we need to be able… https://t.co/yl6zdogLzt
31.03.2020 17:13:48
@JSofaKingCool Looks like I’ll just have a bill with @CenturyLink. I’ve tried to call 3 times to cancel service, but their phone s… https://t.co/BDKbulE8uF
31.03.2020 17:04:49
@CorbinZiegler @CenturyLink Why have you decided to break @FCC pledge to #KeepAmericansConnected ? Today, you disconnected my home… https://t.co/AIdPXiPQhp
31.03.2020 16:59:51
@Dr_Zil_White BTW, @CenturyLink, just dropped all services, except for the basic landline. I would drop it, too, but we need one… https://t.co/Hl9MTj1WSA
31.03.2020 16:54:50
@Erik_Lizar @CenturyLinkHelp @CenturyLink your automated phone system has hung up on me 4 times so far - but only when I say I… https://t.co/V6aYYT1eFJ
31.03.2020 16:34:59
@CorbinZiegler @FCC Today, @CenturyLink broke the #KeepAmericansConnected pledge when they disconnected my home internet service.… https://t.co/wYwQK50UiB
31.03.2020 16:32:27
@MeganMc22484096 @CenturyLink internet is down, & was informed a tech wouldnt come restore internet Service until 04/07/2020, This i… https://t.co/SSmU5DmrJ6
31.03.2020 16:17:51
@Feliciasworld10 RT @Bonniejoc: Not only did @CenturyLink charge me for services I discontinued in OCTOBER, but now they shut off our internet during a glob…
31.03.2020 16:12:48
@itsamandamarie @Bonniejoc @CenturyLink I absolutely hate @CenturyLink unfortunately we have no choice but to use them, because the… https://t.co/EVoundYfBE
31.03.2020 16:08:27
@Spy007Writer @CenturyLink Hope their internet doesn't fail, because your network is failing here in Ohio right now. DSL keeps losing synch.
31.03.2020 15:43:03
@Spy007Writer @CenturyLink Is this why your network is down today?
31.03.2020 15:40:34
@Tommy4horns @budd1124 @CenturyLink They are draining the pocketbook of the consumer and not providing updated services. If we… https://t.co/W5J1cHM4BQ
31.03.2020 15:28:52
@wholehopehealer @CenturyLink Yet you still disconnect services...WARNING they are not doing what they say... https://t.co/4GdkUmcjjd
31.03.2020 15:26:29
@wholehopehealer @CenturyLink and then you dont answer. Your phone lines might not be busy if you did what you said you were gonna do.
31.03.2020 15:25:52
@clrede @smenor @Zombie10k @kim @CoxHelp Yep. Started at $55/month plan for Cox internet. Over 2 years it somehow became $1… https://t.co/soe6UucJLF
31.03.2020 15:16:46
@wholehopehealer @CenturyLink says....they wont interrupt service, says no need to contact, yet you cut my service...then you cant a… https://t.co/wafQQtBFcR
31.03.2020 15:02:59
@dashstokker @CenturyLink Please help with my internet. With children schooling at home and grownups working from home, DSL 7 mb… https://t.co/SjE7dGRL70
31.03.2020 14:59:26
@Nerds2You During the COVID-19 Coronavirus Pandemic, we answer the question are internet providers still doing installation an… https://t.co/mCBxKXcIjE
31.03.2020 14:54:02
@budd1124 What’s sad is that we are in the year 2020 and the fastest internet I can get is 6mb (and I don’t even get that)… https://t.co/ctzNQDatHQ
31.03.2020 14:53:29
@TheArtPartyorg During the COVID-19 Coronavirus Pandemic, we answer the question are internet providers still doing installation an… https://t.co/j3GPb4SPWZ
31.03.2020 14:45:04
@KathleenRytman When the military calls, @CenturyLink delivers. So proud of this company for donating and installing dockside… https://t.co/TaTaLsttcq
31.03.2020 14:15:24
@IAmWhiteMouse @Bonniejoc @CenturyLink Centurylink is awful. Charges higher than any other company here for less speed
31.03.2020 13:57:09
@StevenShrimp @CenturyLink Your contractors buried my neighbors internet line, and cut the line to my house. I had your technicia… https://t.co/E0LxkZbcrg
31.03.2020 13:22:31
@BrandonMurphyMO With the addition of @IBMcloud, @CenturyLink Cloud connect Dynamic Connections is one of the most diverse network e… https://t.co/hLMKI5Ufgu
31.03.2020 13:15:28
@LeonAlwayskimie RT @Bonniejoc: Not only did @CenturyLink charge me for services I discontinued in OCTOBER, but now they shut off our internet during a glob…
31.03.2020 12:45:05
@diaakukita_ @menkominfoUKM @MyRepublicSG @sprint @internetfreedom @CenturyLink @googlefiber @Suddenlink @Xfinity… https://t.co/Zi5BFOj5vt
31.03.2020 12:37:17
@kristiesheriff @Bonniejoc @CenturyLink We have century link here in PA and they suck! So slow can’t hardly ever get on. So many pe… https://t.co/M9bkBxOLZE
31.03.2020 12:13:43