All AT&T reports of the last 24 hours
Common problems are:
| Internet 72% |
| Phone 22% |
| TV 5% |
| E-mail 1% |
Affected cities:
Comments on AT&T
Let others know about your problems:About AT&T
AT&T ranks second in the United States when it comes to providing wireless services. It has the unique distinction of being the ‘largest’ Media and Telecom Company in the world. It operates mobile networks and acts as a carrier for fixed networks too. It delivers TV services via U-Verse and uses either fiber or DSL technology for its Internet and phone services.
AT&T was the subsidiary of Bell Telephone Company, which was owned by Graham Bell, the person who invented the telephone. It was formerly known as the American Telephone and Telegraph Company. Today, AT&T has become a brand that has distinguished itself in the area of communication, broadband and mobile telephony. It is also well known for its fast networks, advertising, and video technology.
Regional availability
AT&T services are far-reaching and widespread. Its DIRECT TV services are available across the country while U-verse TV, digital phone services and Internet services are confined to 21 states. Its fiber network is available in 84 metros across 10 million locations. The company works hard to ensure that services are never down completely.
AT&T’s LTE roaming has extended its outreach and is now capable of connecting to LTE networks in more than 15 countries. This has been made possible because of the LTE roaming agreements it has entered into with different telecommunication operators in different countries. That’s why customers in these countries don’t face problems.
The company allows unlimited calls to countries like Mexico, Guam, Puerto Rico, and Canada. Such calls are also admissible anywhere inside the US and they don’t attract any roaming charges.
Errors/network problems
AT&T services are pretty steady and uniform but sometimes suffer from network issues caused by outages. Outages across the country figure in an outage report and are tracked as and when service issues surface. The network problems are color-coded onto a map on a real-time basis. It is possible to see the frequency of network issues in the outage report at any point in time.
Sometimes it’s possible to resolve issues using the Troubleshoot & Resolve option. However, users would have to sign into their individual AT&T accounts and they can get personalized support. Once they’re in, they just have to select the service or device with which they have a problem. Following the instructions generally helps resolve the issue.
Users use the AT&T spot app to report network issues and also provide feedback about them. They just need to indicate on a map that there is a network issue. Users can also check the network coverage in a certain area.
Troubleshoot yourself
Network errors are an offshoot of poor internet connectivity. Users can do a few things to see if they can get things working again. Sometimes they can fix the issue by just resetting their network settings. They need to go to ‘Connections’- then network settings and get their defaults back. Switching the network off and then switching it on again sometimes solves the network issue.
Sometimes the network is down because of outdated software. In such cases, installing new updates and restarting the network should help. Use the AT&T Troubleshoot & Resolve to resolve network issues and as a last resort use customer service. Chat with tech experts to resolve your issue or contact them at 1.800.288.2020.
Live reports
@cindy5037 RT @JamesOKeefeIII: Emails like this being sent from thousands of angry customers to @ATT Board members Randall L Stephenson, Samuel A Di P…
05.08.2020 12:59:42
@heymaliibu @ATT service has been down for over 24 hours. Can’t send texts load web pages or anything.
05.08.2020 12:59:15
@QRich @HardawaySr knew what would be asked of him and he had no problem with hard work. So when he got to Miami he got ri… https://t.co/1CMrQN7nYE
05.08.2020 12:58:28
@Writ1777 RT @shestokas: @rikkiratliff @glennbeck @ATT I'll be happy to speak with Mr. Diaz. I can be contacted here: https://t.co/KAUefVbUoW
05.08.2020 12:58:12
@barluwu @nitr0 @ATT Goat
05.08.2020 12:56:46
@twifan_nana @WarnerMedia & @ATT.....really? Condescending & rude, throwing down her pen, pounded her table & apparently has NO… https://t.co/RMOBT9BPjr
05.08.2020 12:53:12
@twifan_nana @newsbusters @mercedesschlapp @WarnerMedia & @ATT.....really? Condescending & rude, throwing down her pen, pounded… https://t.co/mdRoTx4OxN
05.08.2020 12:53:05
@Luis84936996 @CutAyer @hbomax @ATT Bang grace Marry john Kill jody
05.08.2020 12:51:33
@jeremytryit2 So many different specs floatiing around about the @SamsungMobile #GalaxyNote20Ultra today at #Unpacked2020 , but… https://t.co/LoWgKIUGcu
05.08.2020 12:51:06
@eyesONjay My house phone & cable/wifi down. Please fix it @OptimumHelp @ATT
05.08.2020 12:50:32
@fxhxxm RT @is_cavill: Yooo I wanna see this give us the @hbomax Ben Affleck Batman series. Ben Affleck vs Jared Leto Best Batman vs Best joker…
05.08.2020 12:50:26
@writ1776 RT @shestokas: @rikkiratliff @glennbeck @ATT I'll be happy to speak with Mr. Diaz. I can be contacted here: https://t.co/KAUefVbUoW
05.08.2020 12:47:42
@Weeb3n So @ATT Fiber is out at my house. Customer service tells me 5 day wait for a technician visit. I guess I'll just b… https://t.co/RkQIc7iH1k
05.08.2020 12:44:21
@BKayZone @pugganoche @ATT That’s how I feel about my entire life.
05.08.2020 12:38:27
@Miss_AllieMae @ATT Your customer service centers are closed and I can't seem to find a number to connect me to someone that can help. Any ideas?
05.08.2020 12:37:42
@Writ1778 RT @shestokas: @rikkiratliff @glennbeck @ATT I'll be happy to speak with Mr. Diaz. I can be contacted here: https://t.co/KAUefVbUoW
05.08.2020 12:37:09
@ReasonsImBroke @DCComics Make sure those servers are hefty 💪🏼 #ZackSnydersJusticeLeague @wbpictures @ATT @hbomax @WarnerMedia… https://t.co/7uPfytnlog
05.08.2020 12:34:03
@NJBIZ .@NJBIA names @ATT #NJ head 2020 Caren Franzini Leadership Award recipient https://t.co/CdmMJW4nJO
05.08.2020 12:33:00
@TechExpoJobFair The next @TechExpoJobFair #VirtualHiringEvent will be on August 13th! Interview with @LifeAtALKU, @ATT, @CACIIntl,… https://t.co/ZfSHFv41uI
05.08.2020 12:32:01
@VOTAREPUBLICANO @adrian_gasca53 @Ask_Spectrum @ATT Ask first if you can have a trial period. You might be without TV Internet and c… https://t.co/0GJb6Kec3S
05.08.2020 12:29:58
@Alycia31721373 RT @is_cavill: Yooo I wanna see this give us the @hbomax Ben Affleck Batman series. Ben Affleck vs Jared Leto Best Batman vs Best joker…
05.08.2020 12:28:57
@meyerball1 @KristyShanks @BKayZone @ATT He looked great. I’d say he’s earned himself some higher leverage innings
05.08.2020 12:27:11
@WaskomsChuck @nitr0 @ATT I was there 👏🏼
05.08.2020 12:27:04
@MLJ_Unlimited @ATT is charging me a $36 reconnect fee stating my service was suspended on July 1st but it wasn’t. I had no servi… https://t.co/eCP4GNPi7w
05.08.2020 12:25:22
@Petrorock44 W and I are teachers. Need faster internet. @ATT in Dayton only 25 mbps. 1 zoom = 12 mbps! So what plans and pr… https://t.co/WqIoQ5JG59
05.08.2020 12:23:52
@ThinkTankTv_ RT @shestokas: @rikkiratliff @glennbeck @ATT I'll be happy to speak with Mr. Diaz. I can be contacted here: https://t.co/KAUefVbUoW
05.08.2020 12:23:11
@pugganoche @BKayZone @ATT Last nights mood. https://t.co/WPVmVM50Vc
05.08.2020 12:21:39
@AshtonEwing It’s official. @ATT has the worst customer service on planet earth. 4x I’ve been told I’d absolutely get a call tha… https://t.co/GAC63i7Scj
05.08.2020 12:17:05
@brownskinndij @ATT @ATTHelp so are y’all gonna make a statement about this or? It’s been almost 24 hours, I can’t work! Wtf is go… https://t.co/itE18RdNqV
05.08.2020 12:15:19
@KristyShanks @BKayZone @ATT Only bright spot in that game he was awesome
05.08.2020 12:14:36