All AT&T reports of the last 24 hours
Common problems are:
| Internet 64% |
| Phone 27% |
| TV 9% |
| E-mail 1% |
Affected cities:
Comments on AT&T
Let others know about your problems:About AT&T
AT&T ranks second in the United States when it comes to providing wireless services. It has the unique distinction of being the ‘largest’ Media and Telecom Company in the world. It operates mobile networks and acts as a carrier for fixed networks too. It delivers TV services via U-Verse and uses either fiber or DSL technology for its Internet and phone services.
AT&T was the subsidiary of Bell Telephone Company, which was owned by Graham Bell, the person who invented the telephone. It was formerly known as the American Telephone and Telegraph Company. Today, AT&T has become a brand that has distinguished itself in the area of communication, broadband and mobile telephony. It is also well known for its fast networks, advertising, and video technology.
Regional availability
AT&T services are far-reaching and widespread. Its DIRECT TV services are available across the country while U-verse TV, digital phone services and Internet services are confined to 21 states. Its fiber network is available in 84 metros across 10 million locations. The company works hard to ensure that services are never down completely.
AT&T’s LTE roaming has extended its outreach and is now capable of connecting to LTE networks in more than 15 countries. This has been made possible because of the LTE roaming agreements it has entered into with different telecommunication operators in different countries. That’s why customers in these countries don’t face problems.
The company allows unlimited calls to countries like Mexico, Guam, Puerto Rico, and Canada. Such calls are also admissible anywhere inside the US and they don’t attract any roaming charges.
Errors/network problems
AT&T services are pretty steady and uniform but sometimes suffer from network issues caused by outages. Outages across the country figure in an outage report and are tracked as and when service issues surface. The network problems are color-coded onto a map on a real-time basis. It is possible to see the frequency of network issues in the outage report at any point in time.
Sometimes it’s possible to resolve issues using the Troubleshoot & Resolve option. However, users would have to sign into their individual AT&T accounts and they can get personalized support. Once they’re in, they just have to select the service or device with which they have a problem. Following the instructions generally helps resolve the issue.
Users use the AT&T spot app to report network issues and also provide feedback about them. They just need to indicate on a map that there is a network issue. Users can also check the network coverage in a certain area.
Troubleshoot yourself
Network errors are an offshoot of poor internet connectivity. Users can do a few things to see if they can get things working again. Sometimes they can fix the issue by just resetting their network settings. They need to go to ‘Connections’- then network settings and get their defaults back. Switching the network off and then switching it on again sometimes solves the network issue.
Sometimes the network is down because of outdated software. In such cases, installing new updates and restarting the network should help. Use the AT&T Troubleshoot & Resolve to resolve network issues and as a last resort use customer service. Chat with tech experts to resolve your issue or contact them at 1.800.288.2020.
Live reports
@PassTheWood_ My internet has been down for 2 days @ATT wassup??????
31.03.2020 15:39:56
@news_flea RT @riedamiani65: @news_flea @FCC @CNN @MSNBC @comcast @ATT @realDonaldTrump Totally agree !
31.03.2020 15:39:45
@jsosa07 RT @LEAGUEatATT: We #partner with our fellow #LGBTQ organizations #OUT@WB #HBOPROUD #TurnerTURNOUT #TURNOUTLA @WarnerMediaGrp to celebrate…
31.03.2020 15:39:06
@keithIngham9 @ATT Your customer service needs to be Improved (maybe have a call back option). After sitting on hold for several… https://t.co/tCeGfCQvOQ
31.03.2020 15:38:45
@riedamiani65 @news_flea @FCC @CNN @MSNBC @comcast @ATT @realDonaldTrump Totally agree !
31.03.2020 15:38:44
@MichellePiatko2 RT @ATTNEWS: The safety of our employees and customers remains our top priority. Beginning today, we're offering curbside pick-up for onl…
31.03.2020 15:38:09
@news_flea This is where the @FCC should step in IMHO. @CNN and @MSNBC get away with too much seditious behavior disguised as… https://t.co/p003IeNt6Y
31.03.2020 15:37:57
@lyndy_jacob @realDonaldTrump What is @Comcast or @ATT and other cable internet providers doing to lower prices to customers d… https://t.co/rfyxgKcU1a
31.03.2020 15:37:48
@Frankie_Org @ATT outage since 1pm yesterday!?
31.03.2020 15:35:53
@dianemdaley RT @RedNationRising: I'm not sure which is worse; @CNN continuing to lie with every news report or @ATT, their owner, allowing it to contin…
31.03.2020 15:35:43
@sandy87163033 @sistronk @ATT @verizon true...when we had att&t ,they over charged us every month,we had to call them 'EVERY' month!!!
31.03.2020 15:34:28
@ProudQchick @bobrjr29 @ATT @CNN They could have done it and made a statement that they are American's first. . . They chose not… https://t.co/CUsHUH7gMQ
31.03.2020 15:34:17
@CCM1956 RT @tradeorfade: @CCM1956 @HLAurora63 Censorship brought to you by @ATT
31.03.2020 15:33:52
@enmanring @ATT Please call me at 440-385-7289. I cannot contact you via phone or email. You are not taking money from my chec… https://t.co/MrXQirRF2H
31.03.2020 15:33:41
@bobrjr29 @ProudQchick @ATT @CNN aha well that wld never have worked sir...the clintonnonews network wld have died quicker th… https://t.co/beuNSfNdOs
31.03.2020 15:32:41
@KatinyaLilly @ATT @ATTcares My mother-in-law recently moved in because she needs a lot of help. We had to cancel DirecTV, and we… https://t.co/1WPAJRbHpa
31.03.2020 15:32:20
@bradleyss14 @ATT come on! I’ve been on hung up on twice (hold programing stopped, then line disconnected) and been on hold for… https://t.co/QAi5wEAkHA
31.03.2020 15:31:54
@Eliezar @sistronk @ATT AT&T owns CNN and Roku.
31.03.2020 15:31:31
@Bluespider_fl Wait, What? @ATT @DIRECTV please say this isn’t true... https://t.co/kXk5OtQH6r
31.03.2020 15:31:14
@GeorgeK230 RT @RNelson1994: .@ATT While hundreds of companies are stepping up to plate to help America through this crisis, @CNN has been vile, viciou…
31.03.2020 15:30:57
@Synderized RT @AustinDanielsDC: these were the fucking days #ReleaseTheSnyderCut @ATT please bring Henry back and please #BringLetoJokerBack https://t…
31.03.2020 15:30:31
@Powerfader54 @ProudQchick @ATT @CNN That is more than enough. Comcast charges me $50 a month for 250 Mbps. Could get less Mbps f… https://t.co/8N54nsdcuG
31.03.2020 15:29:31
@Xay_ThaTruth @ATT PLEASE READ THIS TWEET! A representative just told me she saw that I was placed on hold for an additional hour… https://t.co/ryENZFZk2y
31.03.2020 15:29:16
@RoboRoofer @tfregeek @ATT How about a free month of service? Temporarily giving is 10 gigs doesn't help with the bill.
31.03.2020 15:28:39
@Stephie79J RT @ATTNEWS: The safety of our employees and customers remains our top priority. Beginning today, we're offering curbside pick-up for onl…
31.03.2020 15:28:34
@TheDark51347760 RT @AustinDanielsDC: these were the fucking days #ReleaseTheSnyderCut @ATT please bring Henry back and please #BringLetoJokerBack https://t…
31.03.2020 15:28:22
@tradeorfade @CCM1956 @HLAurora63 Censorship brought to you by @ATT
31.03.2020 15:28:19
@ProudQchick @Powerfader54 @ATT @CNN Cool! You are just a font of information :) Thanks.
31.03.2020 15:26:56
@thomasajoyce https://t.co/awemZz6jyb Los Angeles County @MayorOfLA and @GetSpectrum / @ATT / someone needs to figure out a way… https://t.co/hvCut77YW0
31.03.2020 15:26:55
@HerbertCarol RT @sistronk: What did they do? I have had @ATT for more than a decade. Do I need to do them? https://t.co/KNVX8Y92n4
31.03.2020 15:26:31