All Mediacom reports of the last 24 hours

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Comments on Mediacom

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W bates 5 months ago
Have great success with mediacom after we got our own updated modem. The ones provided we obsolete and inconsistent. 55372

Jefferson 7 months ago
Download and upload speeds all over the place it's getting so bad can't even watch Netflix movie's or play games don't even know why I have it anymore! 46787

Larry 8 months ago
A week now the service been out and they keep moving the goalposts as to when it will be restored,awful service provider,and if you have another service available, please dont sign on to mediacom.

S 8 months ago

S 8 months ago
New problem. Had mediacom tech come out Saturday to try to fix our cable outage and worked fine for Saturday and Sunday and now this morning NO INTERNET AND NO CABLE. SO PISSED RIGHT NOW!!

Peggy 9 months ago
All I have is ref code S0a00. What does this mean? West Union 52175

Chris 9 months ago
Is anyone else on South side of Des Moines without cable or Internet. 50321

S 9 months ago
Hey guess what! West Des Moines IA 50265 Mediacom TV cable oh you guessed it still down! Wow!!

S 9 months ago
50265 West Des Moines Mediacom you suck!!!! Cable TV still out!

S 9 months ago
50265 WEST DES MOINES IA cable TV just went out..knew we wouldn't make it a whole day and night without any problems

S 9 months ago
50265 West Des Moines IA TV still down!!

S 9 months ago
West Des Moines IA 50265..TV AGAIN NOT WORKING

S 9 months ago
West Des Moines IA 50265 Ia MY GOD! Not detecting any problems????? WHAT ITS A DAILY PROBLEM WITH MEDIACOM IN MY AREA! NO PROBLEMS?

S 9 months ago
West Des Moines 50265...TV down and yet again. I think this site is bogus.. why hasn't anyone else complained about this absolutely horrible service that we have thru Mediacom?

S 9 months ago
50265 West Des Moines Iowa TV down again. This is on a daily basis now. Starting at 7:00 am until 6:30 at night CST

S 9 months ago

S 9 months ago

S 9 months ago
West Des Moines we go again! TV off almost all day yesterday and right on schedule today..guess what no TV AGAIN! THIS IS SO SO RIDICULOUS!

S 9 months ago
50265 West Des Moines IA...TV down again. Can't even get the guide now. This is so ridiculous!

S 9 months ago


About Mediacom

MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.

MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.

MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.

Regional availability

MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.

MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.

Errors / network problems

MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.

The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.

Troubleshoot yourself

In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.

If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.

Live outage map

Outage history

Reported outages on 26.05.2024:
There were a total of 4 outages at Mediacom. The most frequently affected cities were: Long Lane, Harrisburg, Oklahoma City
Reported outages on 24.05.2024:
There were a total of 1 outages at Mediacom. The most frequently affected cities were: Atlanta
Reported outages on 23.05.2024:
There were a total of 1 outages at Mediacom. The most frequently affected cities were:
Reported outages on 22.05.2024:
There were a total of 4 outages at Mediacom. The most frequently affected cities were: Washington, Oklahoma City, White Plains
Reported outages on 21.05.2024:
There were a total of 2 outages at Mediacom. The most frequently affected cities were: Milwaukee

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