All Mediacom reports of the last 24 hours
Common problems are:
| Internet 74% |
| TV 16% |
| Blackout 9% |
| Phone 1% |
| E-mail 1% |
Affected cities:
Comments on Mediacom
Let others know about your problems:About Mediacom
MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.
MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.
MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.
Regional availability
MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.
MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.
Errors / network problems
MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.
The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.
Troubleshoot yourself
In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.
If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.
Live reports
@Metal_Mlxtress @BeardeddonkeyTv @MediacomCable @Mediacom TV & ISP is in blackout status in #KY, #IL, #CA, #WA, #OR, #GA, #OH, #NY,… https://t.co/8PmSbIt2XC
18.02.2020 02:04:16
@Metal_Mlxtress @CarverCoGuy @MediacomSupport @Mediacom TV & Internet service is in blackout status in #Kentucky, #Illinois,… https://t.co/tBEtw7BryN
18.02.2020 02:00:31
@Metal_Mlxtress @Chemizzle @MediacomSupport @Mediacom TV and Internet service is blackout status in #Kentucky, #Illinois,… https://t.co/wbbtJgka7b
18.02.2020 01:58:31
@Metal_Mlxtress @MediacomSupport TV/Internet down for 8 HOURS my full shift working at home. @Mediacom ISP outage has cost me $300… https://t.co/OrNfIVtqyG
17.02.2020 23:14:03
@tedday2 @WOW_WAY @mediacom That was three days ago. Thanks, anyway.
17.02.2020 22:43:47
@WOW_WAY @tedday2 @mediacom Good morning, we are sorry to hear that you were having issues with your services has everything… https://t.co/dxd31fmQcw
17.02.2020 13:31:25
@omallestv @tmstms2011 @SUPERSOAKERx69 @mediacom Dude, I feel your pain. I'm here in Illinois and mediacom is just so inconsis… https://t.co/PcTdoI0nx3
17.02.2020 01:29:49
@SUPERSOAKERx69 RT @tmstms2011: Does anyone else CONSTANTLY have issues with Mediacom??? @Mediacom I had a "tech support" guy here yesterday amd this is wh…
17.02.2020 01:28:58
@tmstms2011 @sqlslaughter @mediacom Yea they should have Fiber there so u should be good
16.02.2020 04:35:02
@sqlslaughter @tmstms2011 @mediacom I'm constantly getting super slow upload speeds. I'll be glad when I finally move to Birmingh… https://t.co/Crl8bPKg0v
16.02.2020 04:32:03
@tmstms2011 @jaordd @mediacom @mediacom if there was any other provider you guys would be OUT!!!! This is STUPID RIDICULOUS!!!!!
15.02.2020 23:53:59
@jaordd @tmstms2011 @mediacom this is just rediculous https://t.co/IZgXDvYwbX
15.02.2020 23:50:17
@jazzyjay85 @tmstms2011 @mediacom Mine has been super slow and dropping as well.
15.02.2020 22:34:49
@tmstms2011 @mediacom WHERE IS MY STABILITY?????
15.02.2020 21:49:11
@tmstms2011 Does anyone else CONSTANTLY have issues with Mediacom??? @Mediacom I had a "tech support" guy here yesterday amd th… https://t.co/SShUYvhyyj
15.02.2020 21:48:29
@myfj40 @uncle_101 @mediacom @bbb_us @KimReynoldsIA @IowaGOP @iowademocrats Mediacom sucks but it's the only game in town for some.
15.02.2020 14:35:05
@tedday2 @WOW_WAY your office is closed for lunch everyday and all weekend. How does this provide customer support. No int… https://t.co/6JoqTnnnu5
15.02.2020 02:35:08
@respondi In a couple of minutes at #quirksevent and together with @mediacom, we’ll give answers to the question #Omnichannel… https://t.co/4XxfKoqbJg
11.02.2020 15:48:23
@pilira_phoenix RT @iab_sa: Thank you @GroupM and @Mediacom, @Mindshare, @Wavemaker, for participating in the IAB SA / PwC Online Adspend Study to effectiv…
10.02.2020 19:57:22
@DontAskAnn @Kymi917 @CubsZone @Cubs @WatchMarquee @670TheScore Charter and Mediacom too but still no Comcast :(
10.02.2020 18:32:48
@Luzuko_Tena RT @iab_sa: Thank you @GroupM and @Mediacom, @Mindshare, @Wavemaker, for participating in the IAB SA / PwC Online Adspend Study to effectiv…
10.02.2020 08:13:22
@Luzuko_Tena RT @iab_sa: Thank you to all the companies who are joining the IAB/ PwC Online Adspend Workshop this morning. And thank you to @GroupMWorld…
10.02.2020 08:13:11
@iab_sa Thank you to all the companies who are joining the IAB/ PwC Online Adspend Workshop this morning. And thank you to… https://t.co/vqRMbjmRv3
10.02.2020 07:43:56
@iab_sa Thank you @GroupM and @Mediacom, @Mindshare, @Wavemaker, for participating in the IAB SA / PwC Online Adspend Study… https://t.co/RGcgUZrinM
10.02.2020 06:38:54
@The_Real_Geno @fatt_tony_13 @mediacom @MediacomSupport One more quick thing, would you mind sending me the make and model of the… https://t.co/CGgYoy72y3
10.02.2020 05:39:33
@fatt_tony_13 @The_Real_Geno @mediacom @MediacomSupport No wifi, I'm wired straight to the router that is about a foot away from my PC.
09.02.2020 15:09:33
@The_Real_Geno @fatt_tony_13 @mediacom @MediacomSupport FYI, I had this exact same issue when I bumped up to the 500Mbps. When the… https://t.co/zyla7SL7Sy
09.02.2020 07:46:59
@The_Real_Geno @fatt_tony_13 @mediacom @MediacomSupport Once those settings are changed, then apply and save. Give your router abo… https://t.co/w9SqHoAGqi
09.02.2020 07:33:54
@The_Real_Geno @fatt_tony_13 @mediacom @MediacomSupport Hey Tony, I assume this speedtest is being done via wifi? If so, log into… https://t.co/lKuskOpjx4
09.02.2020 07:32:22
@TonyFisette @fatt_tony_13 @mediacom @MediacomSupport I had the same issue. After 10 visits I got a threatening call from a ser… https://t.co/kpXtIrry3H
09.02.2020 03:01:41