All Mediacom reports of the last 24 hours

No problems found!

Common problems are:

Internet 81%
TV 10%
Blackout 8%
Phone 1%


Affected cities:


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About Mediacom

MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.

MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.

MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.

Regional availability

MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.

MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.

Errors / network problems

MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.

The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.

Troubleshoot yourself

In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.

If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.


Live reports

Twitter rbixby63

@rbixby63 @umcjeff @mediacom When they get around to it don't rush mediacom and don't miss a payment understand

24.10.2020 17:54:18
Twitter JulieGammack

@JulieGammack @GreggJarrett I find it odd, if not curious, my @Mediacom WiFi keeps going down. Ever since my vote was cast. Wtf.… https://t.co/27PzsImhjN

24.10.2020 02:20:04
Twitter umcjeff

@umcjeff Ok @mediacom when will service be restored?

22.10.2020 21:30:45
Twitter AngelaRedheatp

@AngelaRedheatp @OrihimeJasmine @mediacom Mine went down and I know I will loose my online job b/c it keeps happening. And my bill… https://t.co/WAgQEVKTWG

20.10.2020 15:13:47
Twitter OrihimeJasmine

@OrihimeJasmine Thanks @mediacom for shutting down my internet at the worst time. Since my girls are all online how are they suppos… https://t.co/htnrBu944c

20.10.2020 10:43:01
Twitter ShinDaimosZ

@ShinDaimosZ So because my crappy @mediacom modem conked out and because there's no public wi fi in my apartment I'm in I won't… https://t.co/2XRpomXIAf

19.10.2020 20:59:24
Twitter MHoncho123

@MHoncho123 Is mediacom down for anyone else?

18.10.2020 14:07:56
Twitter DoucheCanoe15

@DoucheCanoe15 @_pla5ma @mediacom, oh right theyre banned.

17.10.2020 02:46:40
Twitter DoucheCanoe15

@DoucheCanoe15 RT @DoucheCanoe15: Nevermind @mediacom got banned lmao

16.10.2020 23:08:09
Twitter DoucheCanoe15

@DoucheCanoe15 Nevermind @mediacom got banned lmao

16.10.2020 22:53:52
Twitter DoucheCanoe15

@DoucheCanoe15 You’ve hung up on me four times now. @mediacom my service has been off since I paid for it on the 14th. Stop hangin… https://t.co/2lrWvAHUxJ

16.10.2020 22:48:35
Twitter MediacomCable

@MediacomCable @MMMXIN2 @ssrjazz @mediacom Hello MMMXIN. I am very sorry for your interruption. Please send us a DM with either… https://t.co/tMREfCYgVn

15.10.2020 01:59:16
Twitter MMMXIN2

@MMMXIN2 @ssrjazz @mediacom Have your internet been fixed?Mine is still not working

15.10.2020 01:56:01
Twitter ssrjazz

@ssrjazz What the hell is with all the outages in Columbia lately @mediacom? Children have school to go to. People have For… https://t.co/JZXehp3sQL

14.10.2020 19:04:02
Twitter NCTAitv

@NCTAitv RT @4FrontEvent: “This is #3D #holographic display technology that you can view without having to put any glasses on.” Check out this short…

13.10.2020 13:32:12
Twitter SlamSHADYSSB

@SlamSHADYSSB Because of Mediacom being terrible, I'm going to have dogshit internet for another 13 days, as we borrow from a nei… https://t.co/CiBj5QJEuh

13.10.2020 12:26:13
Twitter _OWON5_

@_OWON5_ @Mediacom steals money. There cooperation should be shut down, its a serious problem. They false advertise and literally steal money.

13.10.2020 02:16:04
Twitter jhall305AZ

@jhall305AZ @Mediacom is ripping me off. Intermittent internet for 13 months. Not fixed after numerous techs & 3 modems. Then o… https://t.co/A18VPMnufx

12.10.2020 16:17:33
Twitter jhall305AZ

@jhall305AZ Is anyone else having ongoing problems with @mediacom? I have been having ongoing issues with my internet for over… https://t.co/jwqdOTwLsE

12.10.2020 16:17:33
Twitter 4FrontEvent

@4FrontEvent “This is #3D #holographic display technology that you can view without having to put any glasses on.” Check out thi… https://t.co/TnsjsDmX1y

12.10.2020 15:07:16
Twitter ratwaterdave

@ratwaterdave Hey @mediacom - my service has been out since 9/16 b/c of Hurricane Sally. I called today to cancel and I’m being t… https://t.co/QSSMvZLZQ1

10.10.2020 17:39:11
Twitter MsCranky2

@MsCranky2 Still waiting @Mediacom for service. If you didn't wrangle a monopoly you'd go bankrupt.

10.10.2020 02:40:02
Twitter ElvisBernauer

@ElvisBernauer @mediacom you absolutely have the worst customer service of any company I have ever dealt with. My upload speed is… https://t.co/1fXDcENy9g

09.10.2020 06:16:13
Twitter spook27

@spook27 Real cool how its 2020 and i somehow have less reliable internet than I did in 2000. Get it together, @mediacom

07.10.2020 23:11:36
Twitter MsCranky2

@MsCranky2 @mediacom live up to your promises. No internet/TV for 12 days. FIX IT NOW!

06.10.2020 20:17:08
Twitter BaconCooker

@BaconCooker Fuck you @mediacom

06.10.2020 01:24:33
Twitter MsCranky2

@MsCranky2 RT @sharbea21806686: @mediacom.we haven’t had full service for months.I’ve been promised that managers will call us back.nothing. Random g…

05.10.2020 21:04:40
Twitter MsCranky2

@MsCranky2 Why won't @mediacom give me the contact information for their installers? What's the big deal? This is not the si… https://t.co/8NNo6uEetC

05.10.2020 20:59:30
Twitter dovebar34

@dovebar34 @MediacomSupport @mariahollinger I'm sorry your having issues Maria :( I have to say Mediacom support has always be… https://t.co/lcyTdbo6HC

04.10.2020 19:21:21
Twitter sharbea21806686

@sharbea21806686 @mediacom.we haven’t had full service for months.I’ve been promised that managers will call us back.nothing. Rando… https://t.co/mYLMq0KwRA

04.10.2020 03:44:36