All Mediacom reports of the last 24 hours

No problems found!

Common problems are:

Internet 79%
TV 8%
Blackout 8%
Phone 3%
E-mail 3%

Affected cities:

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About Mediacom

MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.

MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.

MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.

Regional availability

MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.

MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.

Errors / network problems

MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.

The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.

Troubleshoot yourself

In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.

If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.

Live reports

Twitter Plasticmario76

@Plasticmario76 @Mediacom why does my internet continue to go out? Why should I have to continually unplug my router and plug it ba…

14.10.2019 07:29:44
Twitter IowaMichael

@IowaMichael Mediacom down again. Don't think it's a splitter..........

10.10.2019 01:13:21
Twitter WesChaplin

@WesChaplin @mccollamj1 @ATT @DIRECTV @mediacom That’s ridiculous. I don’t understand why we as customers put up with this type…

09.10.2019 18:01:23
Twitter mccollamj1

@mccollamj1 @WesChaplin @ATT @DIRECTV @mediacom Oh yeah, it’s a BRIGHT ORANGE cable, too. Good luck blending that in with the s…

09.10.2019 16:47:01
Twitter mccollamj1

@mccollamj1 @WesChaplin @ATT @DIRECTV If it makes you feel any better @mediacom scheduled another company to have a new line ge…

09.10.2019 16:45:12
Twitter DruID_en

@DruID_en Our joy on top yesterday at #conectados19 💥 ⚡️@kermanromeo sharing marketing knowledge as Brand Manager of the comp…

09.10.2019 11:14:50
Twitter Travman0126

@Travman0126 @Mediacom @MediacomSupport your shitty service is fucking up my night!!!

05.10.2019 00:38:37
Twitter Prime_Larnach

@Prime_Larnach @J_Moat @TwinsGeek @comcast @Xfinity @mediacom @Twins @MediacomSupport @TwinsPrez Use the fox sports go app

01.10.2019 16:34:50
Twitter J_Moat

@J_Moat @TwinsGeek @comcast @Xfinity .@mediacom won’t be carrying the @Twins game at all. SW suburbs are outta luck.…

01.10.2019 16:32:22
Twitter AmyHauschildt

@AmyHauschildt @JamieChristoff8 @Ballou86GoHawks @hawkeye1513 @ChadLeistikow The guide is awful :( so hard to go from game to game…

30.09.2019 17:04:15
Twitter debrinkitty12

@debrinkitty12 @CubsZone Literally same and it even harder because I most likely won’t get to watch the Blackhawks because Dish or…

29.09.2019 21:27:16