All Mediacom reports of the last 24 hours
Common problems are:
| Internet 81% |
| TV 10% |
| Blackout 8% |
| Phone 1% |
Affected cities:
Comments on Mediacom
Let others know about your problems:About Mediacom
MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.
MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.
MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.
Regional availability
MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.
MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.
Errors / network problems
MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.
The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.
Troubleshoot yourself
In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.
If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.
Live reports
@rbixby63 @umcjeff @mediacom When they get around to it don't rush mediacom and don't miss a payment understand
24.10.2020 17:54:18
@JulieGammack @GreggJarrett I find it odd, if not curious, my @Mediacom WiFi keeps going down. Ever since my vote was cast. Wtf.… https://t.co/27PzsImhjN
24.10.2020 02:20:04
@umcjeff Ok @mediacom when will service be restored?
22.10.2020 21:30:45
@AngelaRedheatp @OrihimeJasmine @mediacom Mine went down and I know I will loose my online job b/c it keeps happening. And my bill… https://t.co/WAgQEVKTWG
20.10.2020 15:13:47
@OrihimeJasmine Thanks @mediacom for shutting down my internet at the worst time. Since my girls are all online how are they suppos… https://t.co/htnrBu944c
20.10.2020 10:43:01
@ShinDaimosZ So because my crappy @mediacom modem conked out and because there's no public wi fi in my apartment I'm in I won't… https://t.co/2XRpomXIAf
19.10.2020 20:59:24
@MHoncho123 Is mediacom down for anyone else?
18.10.2020 14:07:56
@DoucheCanoe15 @_pla5ma @mediacom, oh right theyre banned.
17.10.2020 02:46:40
@DoucheCanoe15 RT @DoucheCanoe15: Nevermind @mediacom got banned lmao
16.10.2020 23:08:09
@DoucheCanoe15 Nevermind @mediacom got banned lmao
16.10.2020 22:53:52
@DoucheCanoe15 You’ve hung up on me four times now. @mediacom my service has been off since I paid for it on the 14th. Stop hangin… https://t.co/2lrWvAHUxJ
16.10.2020 22:48:35
@MediacomCable @MMMXIN2 @ssrjazz @mediacom Hello MMMXIN. I am very sorry for your interruption. Please send us a DM with either… https://t.co/tMREfCYgVn
15.10.2020 01:59:16
@MMMXIN2 @ssrjazz @mediacom Have your internet been fixed?Mine is still not working
15.10.2020 01:56:01
@ssrjazz What the hell is with all the outages in Columbia lately @mediacom? Children have school to go to. People have For… https://t.co/JZXehp3sQL
14.10.2020 19:04:02
@NCTAitv RT @4FrontEvent: “This is #3D #holographic display technology that you can view without having to put any glasses on.” Check out this short…
13.10.2020 13:32:12
@SlamSHADYSSB Because of Mediacom being terrible, I'm going to have dogshit internet for another 13 days, as we borrow from a nei… https://t.co/CiBj5QJEuh
13.10.2020 12:26:13
@_OWON5_ @Mediacom steals money. There cooperation should be shut down, its a serious problem. They false advertise and literally steal money.
13.10.2020 02:16:04
@jhall305AZ @Mediacom is ripping me off. Intermittent internet for 13 months. Not fixed after numerous techs & 3 modems. Then o… https://t.co/A18VPMnufx
12.10.2020 16:17:33
@jhall305AZ Is anyone else having ongoing problems with @mediacom? I have been having ongoing issues with my internet for over… https://t.co/jwqdOTwLsE
12.10.2020 16:17:33
@4FrontEvent “This is #3D #holographic display technology that you can view without having to put any glasses on.” Check out thi… https://t.co/TnsjsDmX1y
12.10.2020 15:07:16
@ratwaterdave Hey @mediacom - my service has been out since 9/16 b/c of Hurricane Sally. I called today to cancel and I’m being t… https://t.co/QSSMvZLZQ1
10.10.2020 17:39:11
@MsCranky2 Still waiting @Mediacom for service. If you didn't wrangle a monopoly you'd go bankrupt.
10.10.2020 02:40:02
@ElvisBernauer @mediacom you absolutely have the worst customer service of any company I have ever dealt with. My upload speed is… https://t.co/1fXDcENy9g
09.10.2020 06:16:13
@spook27 Real cool how its 2020 and i somehow have less reliable internet than I did in 2000. Get it together, @mediacom
07.10.2020 23:11:36
@MsCranky2 @mediacom live up to your promises. No internet/TV for 12 days. FIX IT NOW!
06.10.2020 20:17:08
@BaconCooker Fuck you @mediacom
06.10.2020 01:24:33
@MsCranky2 RT @sharbea21806686: @mediacom.we haven’t had full service for months.I’ve been promised that managers will call us back.nothing. Random g…
05.10.2020 21:04:40
@MsCranky2 Why won't @mediacom give me the contact information for their installers? What's the big deal? This is not the si… https://t.co/8NNo6uEetC
05.10.2020 20:59:30
@dovebar34 @MediacomSupport @mariahollinger I'm sorry your having issues Maria :( I have to say Mediacom support has always be… https://t.co/lcyTdbo6HC
04.10.2020 19:21:21
@sharbea21806686 @mediacom.we haven’t had full service for months.I’ve been promised that managers will call us back.nothing. Rando… https://t.co/mYLMq0KwRA
04.10.2020 03:44:36