Let others know about your problems with Mediacom: Write comment
MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.
MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.
MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.
MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.
MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.
MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.
The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.
In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.
If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.
Fonda 2 weeks ago
No internet Fitzgerald Georgia 31750
Peter Monaghan 2 weeks ago
19930 Bethany Beach, DE. Lost internet at 9:45am, ET this morning
James Shirley 2 weeks ago
No internet 32571 Pace
Leslie 1 month ago
19966 cable out since early this morning.longneck del area.Please have someone look into this.Thank you
E 1 month ago
No internet Gulf Breeze
Jb 1 month ago
Internet down Navarre 4/6/2023
Cw 1 month ago
32566 Navarre Fl
Alicia 1 month ago
Mobile AL 36608 no internet
Dub 1 month ago
Daphne, AL without internet....
Michael Miranda 1 month ago
Internet/Wifi outage in Spring Lakes Apartments located at 100 Tallokas Ct in Leesburg, GA.
Earl 1 month ago
Internet down. Can’t get Mediacom on the phone. When can we get reimbursed for outage ? Valdosta, Ga 31602
Sam 3 months ago
Fitzgerald Ga. Internet down since 12:40am. I'm now missing work due to no internet
Sam 3 months ago
Days like today make me miss AOL dial-up!
Quandale Dingles Uglier sister Jamal 4 months ago
My asshole hurts when I do dis is dat normal. Anyways santa I want a new ps5 for chrima and I want a fortnite minigun irl also my birtday on janurary 1st and dats when My momas and fathers play tap dance on the bed someone help me Im being slapped by a wet spagetti noodle please buh bye
Haley 5 months ago
50009 Altoona F*** mediacom. Entirely and genuinely. This entire year we have experienced the WORST g****** service we could ever imagine. We purchased one of the most expensive packages because in my household we have two gamers and streamers with several devices that connect to our Wi-Fi each. We can’t even get a decent f*****g connection through Ethernet. We can’t connect to any multiplayer game without being disconnected less than 30 minutes later. We can’t even watch a f*****g 25 minute show without interruption. I’ll wake up each morning and play on my phone for the first 15 minutes and will IMMEDIATELY be kicked from my internet within that amount of time. My only current means of money is streaming, and I haven’t been able to do that in over 6 months. My boyfriend comes home from a 10 hour shift and can’t even decompress on a game without being kicked 47 times in one night. You people owe us the biggest f*****g refund and we’re changing services as soon as absolute possible. Trashiest internet/cable company in the f*****g world.
Steve 5 months ago
Sadly this company sucks the dk of the politicians here in iowa making it impossible to have ANY good and reliable internet companies in the area. Talk about a monopoly of the worst shit imaginable. This makes Qwest look like heaven.. because for them it's their cheap equipment, for mediacom it's their expensive internet. They can't even keep their own homepage up. How's that for trash talk?
Diana 5 months ago
This is the crappiest internet company on the planet.. outage every 3 days for extended periods. I swear they purposely cause outages to keep their 'people' hired.
Oliver pugh 6 months ago
Mediacom is always going off worse service I have ever seen Brewton Alabama 36426
Oliver pugh 6 months ago
Brewton Alabama 36426
Becky West 7 months ago
Springfield, MO