All Mediacom reports of the last 24 hours

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Common problems are:

Affected cities:

Chicago

Comments on Mediacom

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Jay Kay Avatar

Jay Kay
31602 Cable outage and wi fi has been spotty all day 5/4/2021

5 days ago
Susie Brim Avatar

Susie Brim
Webster City, Iowa 50595 1120 Betsy Lane TV off since mid morning

1 week ago
Norma Jett Avatar

Norma Jett
No TV. 52246 iowa city. Internet is working

1 week ago
Robert Powell Avatar

Robert Powell
Outage for the last 4 days at my location. 46567

2 weeks ago
Russell Avatar

Russell
Service in Columbus GA is great.....except about every day when it stops working randomly for a couple of hours. Calling their "help" desk is a joke as they just go through the manual on how to reset the modem and then discover there's an outage or schedule a service tech for next week.

3 weeks ago
Todd Gingerich Avatar

Todd Gingerich
Live streaming keeps buffering and disconnecting and I've done ever thing to try to correct the problem and have come to the conclusion the problem is on your end. This has been going on for over two months so just fix the problem. I am beginning to think Mediacom is intentionally slowing down internet speed to force their customers to upgrade their internet service.

1 month ago

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About Mediacom

MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.

MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.

MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.

Regional availability

MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.

MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.

Errors / network problems

MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.

The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.

Troubleshoot yourself

In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.

If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.

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Outage history

Reported outages on 08.05.2021:
There were a total of 3 outages at Mediacom. The most frequently affected cities were: Chicago
Reported outages on 07.05.2021:
There were a total of 13 outages at Mediacom. The most frequently affected cities were: Chicago
Reported outages on 06.05.2021:
There were a total of 17 outages at Mediacom. The most frequently affected cities were: Ashburn, Tucker, Newark, Miami
Reported outages on 05.05.2021:
There were a total of 11 outages at Mediacom. The most frequently affected cities were: Chicago, Newark
Reported outages on 04.05.2021:
There were a total of 8 outages at Mediacom. The most frequently affected cities were: Ashburn, Frankfurt am Main, Chicago, Newark
Reported outages on 03.05.2021:
There were a total of 6 outages at Mediacom. The most frequently affected cities were: Somerville, Brighton