All Mediacom reports of the last 24 hours
Common problems are:
| Internet 78% |
| TV 13% |
| Blackout 8% |
| Phone 1% |
Affected cities:
Comments on Mediacom
Let others know about your problems:About Mediacom
MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.
MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.
MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.
Regional availability
MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.
MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.
Errors / network problems
MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.
The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.
Troubleshoot yourself
In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.
If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.
Live reports
@townbelle @mediacom @CenturyLink when Centurylink cuts your clearly flagged mediacom fiber optic to put in their new fiber op… https://t.co/UGISr1eIgS
29.05.2020 20:22:38
@luth_chris @GovPritzker @mediacom News conferences over and our internet connection has been restored how ironic
29.05.2020 19:30:58
@luth_chris @GovPritzker It's strange how every time Donald Trump has a failed press conference @Mediacom interrupts the servic… https://t.co/t7cwE5ZUnc
29.05.2020 19:30:29
@writtenbybeja Um @hbomax how do ya'll not have @mediacom listed as a cable provider?
29.05.2020 00:37:34
@qeskimo4 @mediacom sucks! No service and they can’t come until June 5th! Unacceptable!!
28.05.2020 13:40:53
@ECGetaways @brains63 @mediacom @ChickfilA @Publix @Apple Knowing my history, I’m certain you understand why I cannot support a… https://t.co/pFQQmqJI3K
24.05.2020 20:59:12
@brains63 @ECGetaways @mediacom Disregarding their political leanings...@ChickfilA does an amazing job of great customer serv… https://t.co/7FDpeY2ybj
24.05.2020 20:57:48
@ECGetaways @brains63 @mediacom Wow! If you know any corporate giants like that, steer me their way. I don’t know if any.
24.05.2020 20:49:52
@brains63 @ECGetaways @mediacom Not “all”, but too many for sure. There are still some companies that value their customers a… https://t.co/wdofREOqkV
24.05.2020 20:46:23
@ECGetaways @brains63 @mediacom Essentially all companies that aren’t mom and pop owned by one person 🤦🏻♀️🤦🏻♀️
24.05.2020 20:44:42
@brains63 @ECGetaways @mediacom Neither am I. And 5 years (and about $10,000 in monthly service) later, I’m finally just rea… https://t.co/ZO2SJVKVAG
24.05.2020 20:36:34
@ECGetaways RT @brains63: So I’ve been DMing with @Mediacom for almost an hour now...these people don’t know what customer service reall means...they a…
24.05.2020 20:33:08
@ECGetaways @brains63 @mediacom Not surprised at all 🤦🏻♀️🤦🏻♀️
24.05.2020 20:33:05
@brains63 So I’ve been DMing with @Mediacom for almost an hour now...these people don’t know what customer service reall mean… https://t.co/s1aHRP9MFS
24.05.2020 20:25:42
@PlerbBlotta Hey @Mediacom I’m trying to call my dad but I can’t reach him because he has your shit service and it’s down.
22.05.2020 11:12:50
@JacksackPhD Just got told to check my privledge cause my mom had Mediacom when I was kid :(
22.05.2020 03:10:37
@debstrr @Mediacom UPS can’t pull up website to return equipment it’s problematic here in Md.
20.05.2020 18:34:35
@EdSigma @TheBridgeNUK @bencwalmsley @cadielisejones @damonreeve @mediacom I will be blocking all promoted tweets until… https://t.co/iFc1DYylEG
20.05.2020 11:03:39
@Tittsune #Mediacom down in Waterloo Iowa?
20.05.2020 05:47:03
@C_Rumbel @mediacom maybe you should consider hiring new people for your customer service. Telling me i cant connect a tivo v… https://t.co/IAWaLgsxCO
19.05.2020 19:27:22
@primusmutual @sonnyfftl my wifi hates me and mediacom doesnt believe me :(
17.05.2020 00:45:14
@Tru_Mick Mediacom down. I haven’t been able to be connected long enough to even get the Dortmund game back up to see time or score.
16.05.2020 13:59:22
@Tru_Mick Mediacom down. Wow 2 times in 11 minutes.
16.05.2020 13:41:33
@Tru_Mick Mediacom down. Damn. What a start
16.05.2020 13:33:31
@Tru_Mick HOW HOW IS IT POSSIBLE THAT SERVICE IS THIS BAD? Hence forth, I’m gonna tweet mediacom down. Ever single time it go… https://t.co/HeYX9LpBKO
16.05.2020 04:55:40
@SarahJoPap 2 weeks later there's a new story? @Mediacom #lieafterlie #scamcompany #sofrustrated https://t.co/vtVx6dtl3B
14.05.2020 20:50:23
@SarahJoPap All day with @Mediacom again. Now no internet at all, supervisors take 3 days for a call back, and techs take 2-3 d… https://t.co/WMpXCYKNCi
14.05.2020 19:43:08
@umcjeff @Mediacom has the only business model that lets you owe AND allows you to pay the min due, then let’s you cancel se… https://t.co/71hBARobqb
14.05.2020 00:29:38
@PondyFN @ChronicAstro my internet and ping has been so ass for two weeks. I think it’s mediacom bro :(
13.05.2020 21:28:53
@C_Rumbel So @mediacom are you going to refund me some money since your internet doesnt work 90% of the day ? I get 400down a… https://t.co/FCZ2jtnQSf
11.05.2020 13:21:37