Let others know about your problems with AT&T: Write comment
AT&T ranks second in the United States when it comes to providing wireless services. It has the unique distinction of being the ‘largest’ Media and Telecom Company in the world. It operates mobile networks and acts as a carrier for fixed networks too. It delivers TV services via U-Verse and uses either fiber or DSL technology for its Internet and phone services.
AT&T was the subsidiary of Bell Telephone Company, which was owned by Graham Bell, the person who invented the telephone. It was formerly known as the American Telephone and Telegraph Company. Today, AT&T has become a brand that has distinguished itself in the area of communication, broadband and mobile telephony. It is also well known for its fast networks, advertising, and video technology.
AT&T services are far-reaching and widespread. Its DIRECT TV services are available across the country while U-verse TV, digital phone services and Internet services are confined to 21 states. Its fiber network is available in 84 metros across 10 million locations. The company works hard to ensure that services are never down completely.
AT&T’s LTE roaming has extended its outreach and is now capable of connecting to LTE networks in more than 15 countries. This has been made possible because of the LTE roaming agreements it has entered into with different telecommunication operators in different countries. That’s why customers in these countries don’t face problems.
The company allows unlimited calls to countries like Mexico, Guam, Puerto Rico, and Canada. Such calls are also admissible anywhere inside the US and they don’t attract any roaming charges.
AT&T services are pretty steady and uniform but sometimes suffer from network issues caused by outages. Outages across the country figure in an outage report and are tracked as and when service issues surface. The network problems are color-coded onto a map on a real-time basis. It is possible to see the frequency of network issues in the outage report at any point in time.
Sometimes it’s possible to resolve issues using the Troubleshoot & Resolve option. However, users would have to sign into their individual AT&T accounts and they can get personalized support. Once they’re in, they just have to select the service or device with which they have a problem. Following the instructions generally helps resolve the issue.
Users use the AT&T spot app to report network issues and also provide feedback about them. They just need to indicate on a map that there is a network issue. Users can also check the network coverage in a certain area.
Network errors are an offshoot of poor internet connectivity. Users can do a few things to see if they can get things working again. Sometimes they can fix the issue by just resetting their network settings. They need to go to ‘Connections’- then network settings and get their defaults back. Switching the network off and then switching it on again sometimes solves the network issue.
Sometimes the network is down because of outdated software. In such cases, installing new updates and restarting the network should help. Use the AT&T Troubleshoot & Resolve to resolve network issues and as a last resort use customer service. Chat with tech experts to resolve your issue or contact them at 1.800.288.2020.
Sharon
No phone service for 48 hours in zip 85623. No resolution from customer service.
Leanette
Down here in W. Michigan since 11am this morning. Outage reports stated restoration by 8pm, then changed to 24 hrs > :
Kevin Freels
We're small ISP and we have a town of 150 households on a gig commercial fiber that has been down since about 3:30 this morning and I finally got somebody about an hour ago who told me that this was a much larger scale issues than they thought it was at 11. Yet I keep pulling up these pages and say 18t isn't having problems. Where do they get their reporting?
Dan
I'm a business and all internet and phone service has been down since about 2:00am. Please help Dale IN 47523
Mary L Presley
Haynesville 71038 phone and internet are not working right now. Phone has been out for a month.
DEE HARRISON
No AT & T phone service in Austin, TX 78729
DEE HARRISON
AT & T phone service is not working at all.
Angel Horlacher
My internet isn't working either since this morning - 85128, coolidge arizona
Mamette
78258 San Antonio Internet has been down for over 24 hours. I was told it would be back by now. Need internet for work!
Teresa Cruz-Reyes
My internet has been down since yesterday morning or late Thursday night. In Houston 77076....Are there issues or what is going on.. I'm a college student and need the internet to do school. My hotspot only lasts so long.
Laura
No AT&T phone service every night between 5pm—10pm Loon Lake WA
Dar
San Antonio, 78211 ATT Fiber has been down since Saturday 6/19 @ 6:30pm. It's now Tuesday 6/22 @ 9:08 am. This is completely unacceptable. I've had to use my phone hot spot for the past 3 days including video calls for work. Good thing we have Verizon mobile.
Roger High
65323 horrible cell reception fix your tower
Roger
Cell service is terrible in Calhoun Missouri. I'm going to have to switch carriers
Erin Blair
No signal all of a sudden at home for past 4 days in area code 75754. We have done nothing different to contribute to the drop of signal.
kyle hirst
internet outage for about 4 hours 95823
Laura Thompson
No internet, cell service all day yesterday: Kirtland Ohio.
Lily Gomez
No cell service in 34787
Connie Creech
No internet, no email, no phone, no TV 89701 Carson City
Johnson
No interent, no email, 72127, Plumerville