All T-Mobile reports of the last 24 hours

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Diane 20 hours ago
32405 panama city - no internet today 9/27 for hours now, and wifi was out for days while I was out of town not being able to access my cameras or.thermostat

Joseph Greenwood 5 days ago
No internet service from Tmobile again. Total outage.

Sean 3 weeks ago
Home internet not working Gulfport 39501

Yankee Doodle 3 weeks ago
T-Mobile Server Down or Having Idssues, Not Being Able To Pay !!!!!

Marvin 4 weeks ago
No service whatsoever in Monterrey Nuevo León Mexico

J.W 1 month ago
No outgoing calls in Pensacola, Florida/ 32534

Jacquline Williams 1 month ago
Highland Park, MI 48203 A thunderstorm last night knocked T-Mobile offline at around 11:15 pm EDT. Bars range from no bars, 2G!, 4G!, to 5G! with occasional hits of actual 5G. No Home internet and reaching out to T-Mobile last night at around midnight to report the apparent outage resulted in them wanting to troubleshoot, rather than listen to me about a possible outage. Despite the fact that the CS reps kept telling me to move because "the signal was bad on my end," IDK who's running the switch at T-Mobile but the CS is in the crapper.

Stan Woolstenhulme 1 month ago
Only one or two bars which is playing havoc on the home Wi-Fi signal strength in Hyrum Utah 84319. Typically have 5 bars.

Shawn Hill 1 month ago
No Service, Standardsville, VA Middle River area. Out since Friday.

James 1 month ago
Reach out to @guardian on telegram if you're having any problem I just got mine fixed

Tae 2 months ago
No home internet or cell service in north Las Vegas for 2 days

Greg 2 months ago
Cell towers on al Highway 24 in the belgreen, Alabama area zip 35653 are not putting out service for metro and tmobile home internet since lastnight around 10pm

Sheila Cowles 2 months ago
Phone has no service. Albany Vermont 05820.

Andrea 2 months ago
Tmobile service off and on all day for two weeks now. Bad call reception and dropping, internet service terrible . 31324 Richmond Hill

Patricio 3 months ago
No mobile internet or signal in Mesa, Az 85208

Ken 3 months ago
No internet in Pittsburgh or it works but very slow.

John 3 months ago
Very slow internet in Pittsburgh

Ba 3 months ago
Paintsville, Ky 41240 no tower info to select. Tower signals disappeared.

Stephen Dawkins 3 months ago
Tower down fiber optic problem. Switched to alternative tower no help Acworth ga. 30102

Angus Podgorny 3 months ago
5G constantly crashing. 55123 Eagan


About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

Live outage map
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Outage history

Reported outages on 27.09.2023:
There were a total of 7 outages at T-Mobile. The most frequently affected cities were: Franklin, Jacksonville, Charlotte, New Smyrna Beach, Atlanta
Reported outages on 26.09.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Roswell, Austin
Reported outages on 25.09.2023:
There were a total of 4 outages at T-Mobile. The most frequently affected cities were: Jacksonville, Tampa, Charlotte, St Louis
Reported outages on 24.09.2023:
There were a total of 4 outages at T-Mobile. The most frequently affected cities were: Seattle, Portland, Prue, St Louis
Reported outages on 22.09.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Lebanon, Chicago
Reported outages on 21.09.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Shawnee

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