All T-Mobile reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Chicago, Atlanta

Comments on T-Mobile

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Louis Fontana Avatar

Louis Fontana
My boost t mobile cellphone service stopped on Sunday in the middle of a text , they sent me a new sim card I go yesterday still no service , this has to do with these companies merging and having the proper service ready in certain areas I think and In the meantime there bull shitting us , I don't have a phone for 6 days now , how do they know I don't need my phone to make a living? they don't care is the problem

6 days ago
Louis Fontana Avatar

Louis Fontana
My boost t mobile cellphone service stopped on Sunday in the middle of a text , they sent me a new sim card I go yesterday still no service , this has to do with these companies merging and having the proper service ready in certain areas I think and In the meantime there bull shitting us , I don't have a phone for 6 days now , how do they know I don't need my phone to make a living? they don't care is the problem

6 days ago
Bryce Avatar

Bryce
The service is really shitty I can’t believe I even signed up with T-Mobile. Everyone around me has perfect signal and gets super fast data meanwhile I have trouble just opening up my safari to google something. It took me almost 5 mins just to get to this page and leave this comment. I hate T-Mobile and I hate it’s stupid ass service. Fix your shit T-Mobile. I pay way to much to be lagging this damn hard. Cannot wait to switch to AT&T. Im done with this shit. Johnson City KS 67855

3 weeks ago
Laura Ranson Avatar

Laura Ranson
T-Mobile is literally the worst. I have never had so many network and hacking issues as I have since I changed over to them. Surprise surprise the network is down again. I NEVER thought I would say this but I cannot wait to go to AT&T.

4 weeks ago
Susan Good Avatar

Susan Good
Northeast TX 75448 - complete black-out - towers all around me believe it or not out here in the country, NO T-Mobile service between Commerce and Paris, TX.

1 month ago
P Avatar

P
Getting an error message saying caller blocking is active yet it isn't and unable to send or receive text messages

1 month ago
Craig smith Avatar

Craig smith
Home internet is maxed out at 0.79 maps on Phone and router boxes. We live less than 1/2 mile from the nearest tower. This is day 3. WTH??!?!?? LEXINGTON TN 38351

1 month ago
Kenneth McDonald Avatar

Kenneth McDonald
My home internet has been out since 7-24 -2021 I have talked with 5 different persons and still no solution to the problem, Sylacauga 35150

1 month ago
christopher kemmerling Avatar

christopher kemmerling
not receiving any service in columbus oh, near columbus international airport 43219

1 month ago
Dissatisfied customer Avatar

Dissatisfied customer
T mobile is a piece of shit...internet keeps going out and can't even text the past few days when it's worked fine all along...get your crap straight or you gonna lose alot of customers

1 month ago
George skoken Avatar

George skoken
I live in Yakima WA and my 5g internet service keeps goin out and cannot get online till it reappears and a few min. Later it connects. Id like to kniw why

2 months ago
Dan Berryhad Avatar

Dan Berryhad
Had good service little over a year.last couple days service up and down or non exictant almost no app service whats problem.64484 rushville mo.

2 months ago
Dan Berry Avatar

Dan Berry
64484 rushville mo.

2 months ago
Mark L. Clark Avatar

Mark L. Clark
Sporadic service for 2 weeks now. Tech support says my area is undergoing upgrades and would be fixed by June 18th. Called support again on the 22nd and was told July 7th. The tower I rely on has been on and of dozens of times per day and is unacceptable.

2 months ago
Easter Taylor Avatar

Easter Taylor
I have had issues since January. Constantly do not have data/internet. Have to shut down phone and restart throughout the day. Everytime I call in. Here the same thing. Working on towers. One more week. Tired of being offline so many times a day. So time to do the switch to another phone service. Colorado Springs 80907

3 months ago
john p Avatar

john p
you consistently push low-end phones! your service sucks and I'm done! going to Verizon

3 months ago
john Avatar

john
77357 new caney tx cellphone constantly shows low signal and consistently will not do anything with 5g.im considering taking my business elsewhere

3 months ago
Xapis perez Avatar

Xapis perez
People can not hear me on their end. I thought it was my old phone. This is a brand new phone and same issue.

3 months ago
JT Avatar

JT
Miami - 33126 -- I'm near the Miami International Airport - I've been with TMobile for 2 years perfectly!! Great Service for Good $$. For the past 3 weeks I cant make calls consistently as they don't connect or people cant hear me. All from myside is the same; no Phone changes, I didn't move, yet I cant make calls, the data is fine. Called T-Mobile 7 time and Customer ervice Credited account, Techs did trouble shooting and nothing. Had Apple run diagnostics remotely and no hardware issues were found. I advised this to TMobile and all is still the same. I'm now waiting for Tmobile to advise me for the last time as to what is happening and if no response or solution is given by today; I will need to go to ATT. Not sure if this has anything to do with their Sprint Merger and or their Tower Improvements. But having a person without a reliable phone service for 3 weeks is unacceptable, specially that I don't have a landline as a back up for emergencies. --- -- Had anyone in my area been having these types of issues?

4 months ago
JCB Avatar

JCB
"....No Service" keeps happening I have unlimited I pay around $130 and this is way too slow fix your piece of shit. 96080 Red Bluff CA

4 months ago

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About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

Live outage map
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Outage history

Reported outages on 22.09.2021:
There were a total of 11 outages at T-Mobile. The most frequently affected cities were: Atlanta, Los Angeles, North Bergen, Dallas, Miami
Reported outages on 21.09.2021:
There were a total of 14 outages at T-Mobile. The most frequently affected cities were: Atlanta, Chicago, Los Angeles, Ashburn, San Jose
Reported outages on 20.09.2021:
There were a total of 6 outages at T-Mobile. The most frequently affected cities were: Ashburn, Miami, Atlanta, Los Angeles, Sacramento
Reported outages on 19.09.2021:
There were a total of 4 outages at T-Mobile. The most frequently affected cities were: Los Angeles, Atlanta, Chicago
Reported outages on 18.09.2021:
There were a total of 5 outages at T-Mobile. The most frequently affected cities were: Chicago
Reported outages on 17.09.2021:
There were a total of 7 outages at T-Mobile. The most frequently affected cities were: Atlanta, Miami, Staten Island, Los Angeles
Reported outages on 16.09.2021:
There were a total of 6 outages at T-Mobile. The most frequently affected cities were: Dallas, Miami, Atlanta, Los Angeles, Chicago