Let others know about your problems with T-Mobile: Write comment
T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.
The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.
T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.
The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.
To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.
T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.
T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.
While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.
If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.
However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.
In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.
Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.
If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.
George skoken
I live in Yakima WA and my 5g internet service keeps goin out and cannot get online till it reappears and a few min. Later it connects. Id like to kniw why
Dan Berryhad
Had good service little over a year.last couple days service up and down or non exictant almost no app service whats problem.64484 rushville mo.
Dan Berry
64484 rushville mo.
Mark L. Clark
Sporadic service for 2 weeks now. Tech support says my area is undergoing upgrades and would be fixed by June 18th. Called support again on the 22nd and was told July 7th. The tower I rely on has been on and of dozens of times per day and is unacceptable.
Easter Taylor
I have had issues since January. Constantly do not have data/internet. Have to shut down phone and restart throughout the day. Everytime I call in. Here the same thing. Working on towers. One more week. Tired of being offline so many times a day. So time to do the switch to another phone service. Colorado Springs 80907
john p
you consistently push low-end phones! your service sucks and I'm done! going to Verizon
john
77357 new caney tx cellphone constantly shows low signal and consistently will not do anything with 5g.im considering taking my business elsewhere
Xapis perez
People can not hear me on their end. I thought it was my old phone. This is a brand new phone and same issue.
JT
Miami - 33126 -- I'm near the Miami International Airport - I've been with TMobile for 2 years perfectly!! Great Service for Good $$. For the past 3 weeks I cant make calls consistently as they don't connect or people cant hear me. All from myside is the same; no Phone changes, I didn't move, yet I cant make calls, the data is fine. Called T-Mobile 7 time and Customer ervice Credited account, Techs did trouble shooting and nothing. Had Apple run diagnostics remotely and no hardware issues were found. I advised this to TMobile and all is still the same. I'm now waiting for Tmobile to advise me for the last time as to what is happening and if no response or solution is given by today; I will need to go to ATT. Not sure if this has anything to do with their Sprint Merger and or their Tower Improvements. But having a person without a reliable phone service for 3 weeks is unacceptable, specially that I don't have a landline as a back up for emergencies. --- -- Had anyone in my area been having these types of issues?
JCB
"....No Service" keeps happening I have unlimited I pay around $130 and this is way too slow fix your piece of shit. 96080 Red Bluff CA
Monique
29483, Summerville sc . My boyfriend has no service . He can text ...... but he can’t call or FaceTime . When he call it says this phone number is out of service . When we FaceTime it just says connecting . . I cant see his location . This is like the 4th time this year and 2nd time this month
Sherry Stone
Johnsonville SC. 29555. Cannot connect to TMobile home internet at all & have been on hold for over 1 1/2 hours still haven't talked to a live support person. They seriously need more customer service representatives
Jerry
North Miami Beach, FL 33160 About 7 pm on 3/22/2021 I was lost email and messaging on my phone... Still happening today 3/23/2021 1:06 pm... Phone showed error message that the samsung android mail app had crashed
Polly
My Email, Google, Flashlight, Target and more apps not working! Come on TMobile... you're better than this. Owasso 74055
Gijet
Cannot hear the person on the other end but they can hear me. Victoria 77904