Let others know about your problems with Zito Media: Write comment
About Zito Media
Zito Media is a American company that provides internet access to its clients in 16 states with the greatest concentration in Texas, Pennsylvania and Missouri. The cable internet service provided by Zito Media is accessible to around 234,000 individuals, which is the 37th largest provider of cable broadband in the U.S. by territory.
Jack E. 3 years ago
Wingfield Rd. Zip 96130 Wifi down for several days. Awful customer service. No wifi. No contact from Zito. No estimate of recovery. No use. Will switch as soon as I find another source.
Manzo 3 years ago
Leavitt Lake no internet for past couple of days. Been at work on OT so it didn't matter much. Now I'm home with no internet....
Jim Byrd 3 years ago
Inet going to be out for sometime Glad I have DISH. Susanville 96130
J 3 years ago
Susanville still down
Marci Cobb 3 years ago
Susanville, California 96130 Wildfire took out fiber optic lines, unable to find ETA on when we might have internet again. Website for Zito is awful not user friendly at all.
STS 3 years ago
Fires took out lines serving Lassen county around 3pm Saturday and as of this morning the network is still down. Susanville, 96130
Cj 3 years ago
Should give everyone 2 months free of whatever they r paying for since if u add up all the days its out in a year makes 2 to 3 months
Cj 3 years ago
Internet works fine from 10 pm to 6 am from 6 am to 10 pm no internet which means no tv since u need internet to run roku
Cj 3 years ago
Internet is down which means tv is down ziti making money on crap 15857 saint marys
From Susanville 3 years ago
Been out for a while. Can't find an ETA on when it will be back and can't get ahold of anyone at zito..
From Susanville 3 years ago
Been out for a while. Can't find an ETA on when it will be back and can't get ahold of anyone at zito..
Ronald A Dowse 3 years ago
my internet Ben out since 3:00pm. 7/10 /21
Susanville out 3 years ago
96130 Susanville
Joe Peterson 3 years ago
55705 Aurora MN Zito media out since 9pm last night 7/08. Twice in the last couple days. Zito sucks
Joe Peterson 3 years ago
55705 Aurora MN
Rebecca 3 years ago
55616 - Two Harbors, MN To all customers: call Zito Sales, they answer the phone. You still won’t get put through to a person for support, but you will have the satisfaction of expressing yourself to a person in sales, since Zito does apparently staff that role. Problematic? Then ANSWER YOUR SUPPORT LINE ZITO!
Fitzgeralds 3 years ago
55616 Two Harbors MN internet is still down - since last night! Initial call to Zito played recorded message that service was down. Now that message is not playing, but our service has not restored. Ours is a business, we pay for a higher level of service, and we can’t even get information on when service will be restored or what the outage is about.
D. Pearson 3 years ago
92233 Calipatria Internet completely out since 0100 hours. Paying for a service that isn't reliable, what a time we live in.
Solo 3 years ago
No connection for about an hour, 55616 two harbors, Mn. I have two deadlines in the morning this blows. Seriously this happens like every week, cuts in and out every now and then for an hour or more. Extremely tilting
Rose Powers 3 years ago
No Zito internet Outage around 20:30 7/8/2021 Aurora, Mn 55705
John 3 years ago
Two Harbors, down since around 22:30 on the 8th of July, maybe more.
Kristin True 3 years ago
56081 Ely - out for an hour
D. Pearson 3 years ago
92233 Calipatria CA Internet has been constantly disconnecting for the entire week non stop, more frequently during the day than at night.
Lars 3 years ago
55603 - My internet has been running at <1 Gbps since the 21st of May 2021. It is now the 3rd of July 2021. I was unable to call Zito due to not having phone service. I sent Zito numerous messages from their website explaining my issue and why I cannot call them. After several days of sending them messages from their website (two different methods), and via Email with no response they finally sent me a single email with the message "what can I do for you?" and their phone number. I responded to this email numerous times with zero response from Zito. I tried to text them at their text number using my text app. I finally someone finally responded. I was told numerous times over the following month that my service would be restored within 48 hours. Nothing was ever fixed. I was told that I needed to call them so we could deal with the issues over the phone... I finally got a working SIM card a couple of days ago and called them yesterday (there was no time the prior two days due to a full schedule). It took a few minutes of tests to figure out that the issue was hardware and not software or user. Nothing in the phone conversation couldn't have been dealt with via text or email while I was without a working SIM card. Zito scheduled someone to come out today (8am-noon) to fix my internet. I sat around all day waiting and no one bothered to show up. No one called. I am fed up with ZITO. This is the most half-assed internet company I have ever had the displeasure of using. I cannot believe I returned all of my Starlink equipment to sign up with this junky company just to save $50 per month. My advice, based on my experience, is to never ever use ZITO Media for anything. They have shown me beyond a reasonable doubt that they care nothing about me as a person or a customer. Oh... and they refused to compensate me more than a $15 credit because they had no documentation on this issue. I said that was ridiculous and they offered to transfer me to retention. They hung up on me while I was on hold.
Fred Garvin 3 years ago
64601 Chillicothe Mo This s—- is getting OLD
Vic 3 years ago
Hey look, internet is down… again. It’s so common they’re going to start calling it a feature. 34476.
Larry 3 years ago
83647, mountain home It's completely ridiculous. I pay good money for my internet and it doesn't even work in mountain home half the time!
Dan Eilers 3 years ago
Yet again junk! This company should pay the customers, when the internet goes in and out every 5 minutes! Unfortunately they know that in Mountain Home Idaho they can get away with it, because of the extremely limited internet providers!
Dan Eilers 3 years ago
Junk !!!
Mi ke 3 years ago
paying for 100mbps getting between 1 and 7 at best stuck with no options
Mike 3 years ago
42066, KY internet service sucks. When it works it's good , when it doesn't the bill isn't less.
Dan Eilers 3 years ago
Mountain Home Idaho. Zito internet really sucks!!! Hopefully sooner than later to this town will connect to fiber optic then they will lose all customers overnight!!
Dan Eilers 3 years ago
Mountain Home Idaho. Zito internet really sucks!!! Hopefully sooner than later to this town will connect to fiber optic then they will lose all customers overnight!!
JC 3 years ago
Internet has been going off and on, on the regular 10 min intervals going on 4 weeks now....atleast 3-10 times a day...when we called they say aware and work order been open for over week with no details or expected fix time...we are still waiting on bigger companies to move out to our neighborhood and we will leave Zito behind in a heartbeat....
Hannah 3 years ago
Quite possibly the worst internet company I've ever had to deal with. How are these people still in business?!
Broken Stiletto 3 years ago
We loose internet between 12 and 2 am, but lately it’s been going out throughout the day and there’s ABSOLUTELY NO WAY TO SPEAK TO A LIVE PERSON!! The only way is to let your bill go past it’s due date!!! They need better customer service and to communicate with their customers more...
Jeremy 3 years ago
Chillicothe,mo 64601. Internet not working. It goes down infrequently at different times for a few minutes each time. It went down last night and is still not back on. It's been about 22 hours.
Rey M 3 years ago
Everyday we lose internet at around 3 pm. It's now 5 pm and nothing. Our cable is brand new from their box on the street to our new modem. As a matter of fact i had to spend about $2000 out of my own pocket to trench across the street to their cable box because our business wasn't worth them fixing their box on our side of the street. I'm not asking for anything except what we pay then for every month, INTERNET!
Kade 3 years ago
My internet only stays on for roughly 2 hours a day. 0.0005 Mbs download speed all the time
Kade 3 years ago
My internet only stays on for roughly 2 hours a day. 0.0005 Mbs download speed all the time