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Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.
Cody Sellers Bennet NE 68317 48 minutes ago
Didn't pay my bill for 3 months had good service for about 3 weeks after 3 months with a combined total withing thise 3 months of maybe a couple weeks of service. I got shut off, now my fucking internet is back down. Your guys service is better if the bill don't get payed. Now I'm stuck the fuck again with your Indian techs telling me they can't do anything. Why the fuck you paying techs that can't even be understood and are unable to even fycking help. This is worse than dial up, at least with that you could hear it working.
Casey Lockwood 2 days ago
The internets been out since I woke up this morning here in Brockway, PA.
Superfly Jack 4 days ago
Finally got in through with a US rep in Penn, practically all service around the Murphysboro, IL area is currently down. Field techs identified the main line fiber break location a few hours ago. Waiting for the fusion gear and heavy assist vehicles to finish deployment and staging. OK so maybe a few hours more before this is all fixed...
Charles Burnett 4 days ago
Murhphysboro, Ill/62966. Outage since mid day on the 22nd. Service goes out for long periods of time. Can't wait for Clearwave.
Becca A 4 days ago
officially hit the 48 hour mark with zero media being down this company can go fuck themselves
Becca A 4 days ago
14 days later and zito media is down again for over 36 hours. what’s the point of paying for this service??
Allison 4 days ago
Southern Illinois has been down since around 2 pm. This happens regularly throughout the week for hours at a time. Even moreso lately it seems like
Superfly Jack 5 days ago
Been down for the last 4+ hours in Southern Illinois 62966. Second time in 6 days. Customer support in India says the techs are working on it "very hard so we request you wait, yada, yada..." But no answers, no ETA, and no commitments. What's going on Zito?
David 6 days ago
No internet 2+ days. Customer service call center is apparently outsourced and can't do anything. Danville, VA
Harold Aaron 6 days ago
Spruce Pine, NC 28777 Random internet loss for over 1 month. Tech support useless. Cannot contact anyone with knowledge. Tech support designed to isolate those responsible a bit d piss u off until you go away. Terrible!
D.A.L. 1 week ago
Reported outage yesterday in zip code 75103 and tech was scheduled to come out today but never showed. Going to keep track of how many days it's out and request a refund for those days. I reported the failure to show and continued loss of internet. We will see how long this takes.
Jay 1 week ago
Waynesville, 28785 (for last comment)
Jay 1 week ago
No internet a few days ago, now latency has gotten ridiculous. Hope that it's a fiber upgrade coming to my house because this service is getting more and more difficult by the week.
Paul rineer 1 week ago
People pay for this service so why is it not working. Zito media is the and a ripoff
Rob W. 1 week ago
Being getting to be an almost daily occurrence with Zito. May have to try T-Mobile. 28785 Waynesville, NC
Chuck 1 week ago
28785 Waynesville, NC: The past week I have called ZITO customer service several times. No internet (no phone) 15-30 minutes or longer twice each morning and twice each afternoon and sometimes in the middle of the night. Once, I could count on it. No longer. Was to switch to TV2GO but without internet I will have no TV either. PLEASE SOMEONE, FIX the INTERNET in this area.
D 1 week ago
28785 Waynesville, NC No service and interruptions all week. Please help correct the problem so we have service!
Glenda 1 week ago
Waynesville 28785 In addition to prior msg re: internet outage, my home phone hasn't worked since Zito took over Reported it several times- but no help yet
Glenda 1 week ago
Internet out for 1 hrs 20 mins Constant probs with Zito
Jay 1 week ago
28785 Waynesville Internet been inconsistent all week and dropped out about an hour and a half ago. Hoping service improves with these outages/any service calls.