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Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.
Sandra tollard
Zip 92036 The last two week on an off service. Now today no service I pay 92 dollars a month for service and as of last I getting ripped off due to no service . Please fix the problem. If it's not your lines fix your wireless router
Jamie
This is the worst company ever! Internet and cable have been out for 3 days now and and the Internet service it's terrible when it does halfway work. I'm switching ASAP. Cascade Virginia.
Jax Johnson
Internet went out AGAIN overnight. No weather issues whatsoever. This is the 10th time in less than 3 MONTHS. Unacceptable. This just doesn’t happen to a competent provider. This company should be burned to the ground. Btw, they do not credit $15 for each day service is down. They tell you they will, but they only applied one $15 credit for the last 4 days we were without service. Pathetic. Class Action Anyone?
Joe smo
Is this company ever going to get there act together I can't sleep rely on TV and wife works from home always has canceled calls off and on because of internet I thought give them the benefit of doubt but seems like they need to recap things to make company run better ocala florida 34476 if wife gets fired because of this class action lawsuit here we come this horrible service breaks up buffers come on guys we are not in 80s I left century link because of there crappy service Get Your act together if you want to get paid from the costumer End of story
Alan
Maintenance window seems to be Mon to Fri, if the sun is up, if the weather is good, if they feel like it. Fiber splice yesterday in Coudersport, they knew it was happening, didn't know if the tech was on site, if they were working on it, when it might be back up. complete lack of a clue to what they are doing. Lanse, PA, 16849
Alan hebden
I actually asked them when they were going to be taken over by someone that knows what they're doing. I work from home and have countless days when I can't work. Todays outage is not 3 hours in, nobody knows what's happening. Field tech dispatch, no idea if they're there, having coffee, sleeping in the van. Lanse, PA, 16849
George
This company has cancled service calls 4 x times in two weeks. There cable has not worked since day one. I would highly recomend staying far away from them.
be sure to ask for money off bill because of outages make them pay
Reported outages on 02.01.2022: There were a total of 43 outages at Zito Media. Maybe get out of the internet business and try something more your speed. You guys are about as sharp as marbles. Everyone be sure to call and ask for money off of your bill because of the outages. Zito will not voluntarily take the money off. But you can get 15$ off of your bill for each day without service if you call each 24 hour period of having no service.
Teresa
We ended up as Zito customers when Chatmoss went out of business or sold out! Definitely not our decision! Lost channels we had, coverage or internet dropping even worse than with Chatmoss! Danville 24541
Lawsuit When?
I work remote, when I first moved in I worked a week and then my net dropped. Zito said there were outages in my area. I wait and a week later and still no connection. I call again to discover they disconnected at the pole because of a letter saying the previous owner was deceased. I lost my job because of being out of work for a week with no real reason because of zitos lack of accountability. Now here I am 2 weeks later and have a connection but cannot even browse. I am on that class action train, see you soon zito. 24540, Danville VA
Charlie
34491
John M
55804-Duluth MN. Switched to Roku for Zito streaming as they stopped supporting all set top boxes here well over a month ago. Local channels supposedly included, BUT- KBJR provides 2 broadcast channels, one NBC and another CBS. the guide lists programs for both stations, but the CBS station "plays" when I select the NBC Channel. In addition another local channel's guide shows "n.a." yet is available, but not searchable and I cannot record from that channel. Over a month should be enough time for them to fix this.
Rebecca Ann Ganoe
Still no Zito internet...almost 2 weeks. You call customer service and no one knows what the hell is going on. Not helpful. Supposed to be in our area today working on it...I'm sure. Lewistown, PA
Jake Blain
Still having outages every few hours. What the hell is going on Zito!? I'm on the last straw of switching to Century Link!! -Mountain Home, ID.
Patrick Gardner
Merry Christmas. Hope you wanted an internet outage. NV, 89801.
Anthony Hall
Zitos internet and cable have been down since 5pm on Dec 23 and hasn’t been fixed yet. When u call it just goes to a prerecorded message. Here it is Christmas Eve and no internet or cable. Are they gonna fix it before Christmas? Doubt it. Worst company ever!! 31046 GA.
Jake Blain
Out yet again! It's Christmas morning and your services don't work. What the hell do I even pay this garbage company for?! - Mountain Home, ID.
Jason
It has been out today since 3pm
Lorrie
17086 I’m teleworking and this can cost me my job ! It goes out at least once every other week !
Ron Krebs
Internet is constantly down. Local tech is great but there is only so much he can do. This is the worst ever. Go with Starlink and save the frustration.