All Zito Media reports of the last 24 hours

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Tamera Martineau Avatar

Tamera Martineau
10/17/2021, 55616, Two Harbors

5 days ago
Tamera Martineau Avatar

Tamera Martineau
NO PHONE FOR A WEEK,NO PHONE FOR A WEEK,NO PHONE FOR A WEEK,NO PHONE FOR A WEEK,NO PHONE FOR AWEEKNOPHONEFORAWEEK NOPHONEFOTAWEEKNOPHONEFORAWEEKNOPHONEFORAWEEKNOPHONEFRAWEEKNOPHONEFORAWEEKNOPHONEFORAWEEKNOPHONEFORAWEEKNOPHONE or contact from you for a weekNOPHONE ORCONTACTFROMYOUFORAWEEKNOPHONEORCONTACTFROMYOUFORAWEEKNOPHONEORCONTACTFROMYOYFORAWEEKNOPHONEORCONTACTFROMYOUFORAWEEKNOPHONEORCONTACTFROMYOUFORAWEEKNOPHONEORCONTACTFROMYOUFORAWEEK, please contact me on this matterASAP!

5 days ago
Tamera Martineau Avatar

Tamera Martineau
No phone yes to internet!! but no phone this better not be on my bill, get your Stuff together!!

1 week ago
Leo Babeu, KTWH-Two Harbors Community Radio Avatar

Leo Babeu, KTWH-Two Harbors Community Radio
Two Harbors MN 55616 It's past 65 hours of outage after a serious line break and no apparent restoration of service. If this network has a reason that they are not able to work 24/7 to re-establish the service in greater Two Harbors they should find a way to let customers know what the extenuating circumstances are. Our FM radio service depends on this broadband network to get our radio audio input to our transmitter and out to the local listeners. Many in the area can't listen to us online during the outage either, so this severely diminishes our audience. PLEASE communicate with us customers.

1 week ago
Shane  Avatar

Shane
Haven't had internet for 2 days and can't get anyone to answer when I call.

1 week ago
Connie Avatar

Connie
Internet out going on 2 days. 68935

1 week ago
Becky Avatar

Becky
55616 Two Harbors, MN: Internet came back up a few minutes ago!

1 week ago
LMD Avatar

LMD
28771-Robbinsville, NC. Problems started on July. Got 2 new Roku tv’s in May, everything worked fine until July, then downloads went real slow, our local news app STIRR won’t work, repeats like a record with a scratch. My emails on my iPad even lock up now. My WiFi light is never steady, always flickering. I’m tired of calling because nothing ever becomes of it. I think the whole system where we live is overloaded. Very frustrated.

1 week ago
KMK Avatar

KMK
Dubois, PA 15801 I have had ongoing issues since we had Roku forced on us a year ago. They have been here a number of times with no results. My system was checked and I was told by a tech that the problem is that Zito's server can't handle the traffic. I have filed many times with the FCC, as late as last night. How 'bout this! I sent a confidential letter to the CEO six weeks ago and never got a response from anyone. They are always going to "bump it up to Tier 2", buy nothing ever gets done. So many upset customers in this area. An unconscionable, non-caring organization that should not be allowed to operate.

1 week ago
Becky Avatar

Becky
Two Harbors, MN: Second day without internet, we did get a chat response this afternoon to yesterday mornings inquiry: “We are currently experiencing a service outage in your area. Our technicians have been dispatched and are working to have services restored as soon as possible. Thank you for your patience.” No ETA on when it might be restored. Last time was over 7 days! This time we are getting Frontier installed as a back up (business cannot be without internet). We are paying for an insurance policy/safety net internet service because Zito cannot be relied upon and doesn’t communicate in decent time. With this service level, as soon as an alternative is available with equivalent bandwidth, the entire Zito-served North Shore customer base will flee. Zito errs in offering zero rebates for extended outages, not alerting customer base to known outage risks (upgrading? LET US KNOW so we can prepare for potential down time). Clearly they have no business continuity plan in place, no communication team to alert the community to outages with expected durations attached, and no interest in reasonable response times to notification of service outs. Not a recipe for long term sustainment or growth.

1 week ago
Jill Lekatz Avatar

Jill Lekatz
have been w/o internet for 2 days. 0 communication from Zito. I want my bill to reflect the outage! I don't want to pay for days that I can't use my computer.

1 week ago
Dustin Avatar

Dustin
Add one more to the prolonged outage in Two Harbors (55616). Please provide an update somewhere (your twitter account would be swell).

1 week ago
Becky Avatar

Becky
No phone/internet North of Two Harbors - outage over 24 hrs

1 week ago
Tamera Martineau Avatar

Tamera Martineau
no phone or internet north of Two Harbors MN

1 week ago
Debra Sunderman Avatar

Debra Sunderman
Ely,MN. 55731 Internet down since 1 pm today. What is the projected repair time please?

1 week ago
Barb Avatar

Barb
Zito down north of Two Harbors,Mn

1 week ago
April Avatar

April
Internet down Two Harbors 55616

1 week ago
Mr Sir Avatar

Mr Sir
It's down. 83647

2 weeks ago
Sara Avatar

Sara
68979. Sutton, ne spotting in and out 2 days. Now completely gone and zito message refuses call.

2 weeks ago
T.D. Perry Avatar

T.D. Perry
Different day, same old crud. The illustrious ROKU required streaming once more can't match the voices up with the mouth movements of the characters. Two different ROKU devices (one brand new) and the same issue. Good luck on getting anyone to pick up the phone if it's after 5PM. 75801 Palestine Texas

2 weeks ago

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About Zito Media

Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.

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Outage history

Reported outages on 22.10.2021:
There were a total of 3 outages at Zito Media. The most frequently affected cities were:
Reported outages on 21.10.2021:
There were a total of 6 outages at Zito Media. The most frequently affected cities were: Ashburn
Reported outages on 20.10.2021:
There were a total of 11 outages at Zito Media. The most frequently affected cities were: New York, Ashburn, Cocoa
Reported outages on 19.10.2021:
There were a total of 13 outages at Zito Media. The most frequently affected cities were: Chicago, Ashburn
Reported outages on 18.10.2021:
There were a total of 12 outages at Zito Media. The most frequently affected cities were: Ashburn, New York
Reported outages on 17.10.2021:
There were a total of 11 outages at Zito Media. The most frequently affected cities were: Chicago
Reported outages on 16.10.2021:
There were a total of 4 outages at Zito Media. The most frequently affected cities were: