Let others know about your problems with Zito Media: Write comment
Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.
Julie
Montville 44064. Going on day 5 of no service even though modem was replaced with most modern. What’s the problem?
Chuck schoonover
Coudersport 16915 SHITTY INTERNET AGAIN U WOULD THINK THEY WOULD FIX THIS PROBLEM IN THEIR HOME TOWN
Michael Lee
Zito is out more than on, reps blame each other but literally never show up, huge bills tiny internet 200 MPs max and that don’t even work Ocala FL 34476
Chuck schoonover
No internet again this happens all the time for the last 2 weeks this service is starting to suck the need to spend some money and update I live in Coudersport,pa 16015
Kaleb
Day 8 without internet. Same shit. Customer service reps hang up right after answering. Shitty service. Zito is a joke.
Jason
Going on day 3 without internet... I've had high speed internet for around 25 years and never have had to put up with an outage this long. Customer support is no help and give me different stories every time I call. These kind of issues never happened until Zito bought out Carolina Mountain Cablevision. I don't even get billing statements anymore letting me know when my bill is due. ZITO SUCKS so far and if this is the type of service (or lack there of) that they are going to be providing, then they will be reported to the Better Business Bureau and the State Attorney Generals office. 28785 Waynesville NC...
zerocool
Zito has been great since they took over and improved Kuhn communications. This week has been bad and now i can't get ahold of them on the phone. Shippensburg/Newburg PA 17240
Tim Coffey
Sorry - forgot city and zip..... Goreville Illinois 62939
Tim Coffey
Zito cable internet had been down now for going on three days. This is happening too often with Zito. It was down in at the end of June for several days too. Goes out for hours at a time each week. Cannot wait to switch providers!!!!
Kaleb
28713 Bryson City. Its now been 6 days with no internet. I work frome home so this is absolutly unacceptable. Every time I call a customer service rep they just hang up on me. Anyone have the same issue?
Nate
24540 Danville, VA has been out for about 11 hours now
Logan
17728, CoganStation PA Outage about an hour ago still ongoing as of 2AM
Schoons
Coudersport,pa 16915
Jay
31061: repeated 5-10 minute outages today and yesterday.
Jason F
17257 Shippensburg Internet has been down for 9 hours as of this comment. Called tech support. Refreshed modem and worked for about 30 minutes. I wonder if I will get a partial refund? Wonder how long the outage will last?
WSR
Still out in Julian, CA 92036 @ 6:30am 04AUG22. This is getting ridiculous as it's creeping up on a week now. Never had it out this long. Should get a credit on the bill for being out this long.
Rick
Located in Julian CA 92036. As of 0917 PM the internet is still down. Called Zito Media this morning and was informed that some equipment had to be replaced at the providers end and they were waiting on receiving it before they could fix the problem. The problem is not local but originates at the providers location. They were expecting the delivery sometime before noon and the network should be back up later in the day. Here it is now at the 4 day mark and still no internet. Just got off the phone with a service rep at Zito and now they do not have any estimate of when this will be fixed. Told them to credit my account for the 4 days it has been out so far. Will wait and see what tomorrow brings.
Jason
92036 Julian. Been down since 9pm on Sunday. Called yesterday and they said it was supposed to be up at 6:30am earlier that day. Still down..
Jeff
92036, Julian, CA I am also in Julian. Outage is still on-going as of 7:35AM, 8/3/22.
Rick
I am located in Julian California 92036. The internet went out between 9 and 930 PM on the 31st of July. It was out for the whole day on the 1st of August. It is still out on the 2nd of August at 2:39 PM. It has been out for over 36 hours. l called Zito and talked to a customer service rep and asked what was causing the outage. All they could tell me was that yes there was an outage. I then asked if they had an estimate on when it would be fixed. Again all they could tell me was that the technicians were working on it but they did not have anything else to tell me. When the internet started going out I started getting errors that my internet speed was too slow to stream a movie. Then it seemed like it got better but ultimately it just dropped. It must have been a pretty big problem that it has been down for this long and no estimate for when it will be fixed. Looking at all the comments it appears that Zito Media has similar problem all over.