All Zito Media reports of the last 24 hours

No problems found!

Common problems are:

Affected cities:

Ashburn, Atlanta

Comments on Zito Media

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LES Avatar

So far, the buyout of Carolina Mountain Cablevision by whoever the hell Zito is...turned out to be a raw deal for customers. Internet down...been down...NEVER had to wait even close to this long with the former company! If this happens again then we will be switching to SPECTRUM who has recently just moved into the area thank goodness!! Get your shit together Zito! Do better!!!

8 hours ago
Zito took my money and fucked my dog Avatar

Zito took my money and fucked my dog
24 hours no service. What the fuck do we even pay zito for? I say we collectively buy zito and shut it down since these stupid cunts want to steal our internet service.

23 hours ago
Zito took my money and fucked my dog Avatar

Zito took my money and fucked my dog
Zito media down again. Shit service. 0/10

1 day ago
Sheila Avatar

I haven’t had email for almost 2 weeks. Called and they were supposed to call me back…still no call. Now our internet is not connecting to our TV. Getting real tired of dealing with this. Customer service and internet service SUCK. Not a happy customer.

2 days ago
Duane M Madison Avatar

Duane M Madison
phone works but no email in or out for over a week. No body returns my call. It would help if I knew if it was my fault. Duluth 55804

2 days ago
Mr. Guy Avatar

Mr. Guy
Been a customer for a while now and just recently I've experienced so many hiccups through the day I might as well don't have internet, a tech came out to check out my connection and claimed things looked good, talked to someone else and they also said they've been experiencing the same issue. I talked to customer support and they told me repeated disconnects can happen during busy hours which is odd considering this has never happed before, normally during busy hours the internet might slow down but never goes out. Sucks this is happening because Frontier is my only other option and heard nothing good about them but I might give them a try. Susanville, 96130.

3 days ago
Judy Casserberg Avatar

Judy Casserberg
Knife River, MN 55609 - My email has not worked for incoming email since last Monday. My outgoing appears to be now working but I am not receiving any except from me. I have been talking to people since last Tuesday at Zito and it took until Friday for some one to admit that they had a problem. I am still not sure if anyone at Zito understands that I have a problem. I run a small retail business and receiving email is important to me. We have no call coverage where we live so using a cell phone is not possible. Our internet is working and our phones through Zito.

1 week ago
Tom Avatar

My service is and is in Lake County Minnesota. It is a Zitomedia company. I also have a gmail account. For the past 3 days I have not been able to get any e-mail on my lakeconnections account. I have tried 2 different clients on 2 different computers and webmail. Nada, nothing. I usually get 15-25 e-mails per day and one on gmail. I have spoken to two humans with no accents, and they say we'll have our people look at it. Should be a couple of days. This is optic fiber service, serving the whole county. We are the only Zito company in the state. My county has a population of about 10,000 in an area just under 3,000 square miles.

1 week ago
Amber Avatar

This is ridiculous. I just paid my bill two day ago and they told me my internet would be restored in five mins took a whole day for tech to come out cuz my modem was "bad" .. now two days later I have no internet again. This is getting pretty ridiculous I'm about to switch to another service all I have with zito is nothing but problems. I give 1 ⭐

1 week ago
John  Avatar

Every flipping time I pay my bill my internet 2 days later goes down this bs you call they say oh we put a ticket in ,and I have a modem on side of house that old company fiber vision put there I have the old fiber vision equipment to why can't I get upgraded to the new zito media equipment like my dad has this company not right they want you to pay your bill but service is horrible My wife looses her job do to their lack of service there will be action taken FIX YOUR SHIT RIGHT END OF STORY !!!

1 week ago
Steve Gray Avatar

Steve Gray
Kuttawa, ky. 42055 no internet since Friday. It is now 4:33 PM on Monday.

2 weeks ago
Patrick Avatar

Geauga county, Ohio

2 weeks ago
Maggie Avatar

Internet out AGAIN. Elko, NV. Zito said outages along 5th into downtown

2 weeks ago
DJ Avatar

As others say. My loved local company transferred ownership operations to Zito. Bill pay on Zitos site times out. Internet service is fine, but come'on, lemme pay my dern bill. Waynesville NC

2 weeks ago
Cora Avatar

My problem is the same as Jacqueline’s. I’m in Carrier Mills, IL. 62917

2 weeks ago
Gayle Avatar

Also cannot access billpay. Has been down for days. Finally had to set up through my bank so I could pay them. 31061 - Milledgeville, Ga.

2 weeks ago
Mary Avatar

Very very slow responses for days in doing any thing for days now online. Getting very sick of it. It's like being back on dial up!!! In Bardwell 42023

2 weeks ago
michelle Avatar

Bill pay is down I have been trying pay my bill for 2 days now

2 weeks ago
Ray Avatar

Same problem as Jacqueline. I've been trying to pay my bill for over a week.

2 weeks ago
Jacqueline Avatar

Cannot access bill pay online and the phone hangs up every time I try to call and do it on the phone as well. Nobody will answer when I select other phone options either.

2 weeks ago


About Zito Media

Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.

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Outage history

Reported outages on 23.05.2022:
There were a total of 11 outages at Zito Media. The most frequently affected cities were: Ashburn, Paris, Atlanta
Reported outages on 22.05.2022:
There were a total of 13 outages at Zito Media. The most frequently affected cities were: Los Angeles, Newark, Ashburn, São Paulo
Reported outages on 21.05.2022:
There were a total of 10 outages at Zito Media. The most frequently affected cities were: Atlanta, Ashburn
Reported outages on 20.05.2022:
There were a total of 9 outages at Zito Media. The most frequently affected cities were: Brooklyn, Ashburn, Los Angeles, Atlanta
Reported outages on 19.05.2022:
There were a total of 14 outages at Zito Media. The most frequently affected cities were: Newark, Ashburn, Atlanta, Los Angeles
Reported outages on 18.05.2022:
There were a total of 15 outages at Zito Media. The most frequently affected cities were: Ashburn, Los Angeles, San Jose, Brooklyn
Reported outages on 17.05.2022:
There were a total of 37 outages at Zito Media. The most frequently affected cities were: Ashburn, Los Angeles, St. Petersburg, San Jose, Atlanta