Zito Media Outages

John Muncher 3 months ago
Purchased service less than two weeks ago. Internet service has been down 30+ hours with a reported 77 customers in the region experiencing the same outage. It would be helpful if the company could keep customers updated on the status of when service might be restored in the 96130 and 96013 zip codes of Northern California.

Carolyn i Burleson 4 months ago
our internet has been out since September 28 dont know why we can`t get any up dates when it will be fixed.

Lake Sinclair 4 months ago
We have not had internet for 14 days now and no clear answers. Absolutely ridiculous situation. They say the area wide outage is the cause but no answers regarding solutions. Milledgeville / Sparta 31087

Brady 4 months ago
Zito has been down for 2 days. Customer service were vague on the issue- “the whole cmts went down” (whatever that means) and they “do not have an eta” as to when they’ll have “everyone back up and running” but I am “more than welcome to message or call in for an update” There is no info provided on the website to indicate that there is a current “area wide outage” but these issues should be addressed with the people paying for the services they aren’t providing along with a time frame on the progress of the restoration of the service. It’s very unprofessional and frustrating. Milledgeville, GA 31061

Ivan 4 months ago
No internet services for going on 3 days. Vague explanations, fake apologies. Customer support are patient and nice at least Zito got that going for them. I was told tech had to fly to get a part i hope he at least used first class but as the delay gets longer now i wish that he flew in coach with rest of the people paying for a useless service. This being said we have no choice to wait, and celebrate the fix when its done. Meanwhile, I read a book talked to my Wife, and accumulated hotspot usage on my phone to be able to work. Will i be compensated ? Or credited ? Maybe , Maybe not. But one has to reflect on the accountability of big company towards the one that pay there bills. We will see. But Zito, get your act together, right now looks like a circus clown show. 31061 Milledgeville GA

Cris Cringle 4 months ago
Internet has been completely down for 48 hours now, with no explanation, help nor timeline from Zito Media. Useless. 31061 - Milledgeville

no1rly 5 months ago
Been having issues for nearly over a month. Got really bad in the last 2 weeks. Cable modem connection drops, can't stream, frequent lost packets, timeouts, pages don't load, etc. Too bad Zito is the only game in town. Now I'm not the biggest fan of Elon but Starlink for residential is getting pretty attractive now. The monthly cost is about double what Zito charges and there is a one-time initial equipment fee but if the connection is reliable I may just have to opt for that. 62966 Murphysboro

Sorriel 6 months ago
Snow Shoe here issues almost daily down for around d 3 to seconds to 5 minuts multiple times a day since we have had them. Yet they say we have only been down 3 times this year. Currently have no internet TV or phone and I work from home. This means no hours or pay till they get their crap fixed. But I won't see a deduction on the bill. Never do.been down for about 45 minuts. Still down byw

Colin M 8 months ago
Zito media outages daily here in Waynesville NC. Sky Runner is bringing fiber optic internet to Hemp Hill area. Please everyone, call them and tell them you're interested so we can get rid of Zito. Zito's service sucks more than their customer service. They train their employees to lie to customer. You can read about it on Glassdoordotcom where employees talk about it. Scum bag company run by crooks who used to own Adelphia (and ran that company out of business I might add). Please call Sky Runner if you love in the area and want to get rid of Zito Media!

Colin M 9 months ago
Zito Media is a trash company. Go read reviews on Glass Door where employees post about being trained to lie to customers. I pay for 100Mbps service, and get 0.50 Mbps download speeds. Service is off more than it's on. Skyrunner is bringing fiber to this area, hopefully they will push this trash company out of the market cause they deserve it for the way they treat customers.

Heather 11 months ago
28721 iron duff Crabtree area down since last night so 18 hours no internet so far today. I am truly sick of this and over not having any other options for service but zito. Work from home kinda need service for that.

Shannon 1 year ago
Our internet is going in and out like crazy. Then when you call they say “ someone is being dispatched to your area”. Some of my job is from home! We pay for a high gb package and we don’t get it. We are able to check. It is cute how they report “ only two outages or 6”. No, they are under reporting on purpose!

Lisa 1 year ago
No internet....AGAIN! 16879

Patsy williams 1 year ago
Service keeps cutting in and out. 16923

Patsy williams 1 year ago
Service keeps cutting in and out. 16923

Rhodes 1 year ago
Susanville 96130, pay for internet and barely get access to it, yet they don’t give us a discount. At this rate I’m paying a month and barely getting half that of usage.

Beebe 1 year ago
92004 Borrego Springs CA, I not a happy camper here, why? Do they / us keep getting cut off ? Fully agree we should get credits on our bills , this is the worst company I've ever been with, really considering going else where !!!

Frank 1 year ago
Internet still down in Susanville,CA 96130 on my side of town. Only works spotty for a few hours at night

Eric 1 year ago
Iron Duff NC 28785 Internet has been down for 24 hours charter Internet would make alot of money if they came out here and kicked Zito out

Beverly Romero 1 year ago
Internet has been dwn 3 friggin days,Liberal, Ks..ND I'm sure zito is not gunna pay my lost wages,I wrk from home ND this is ridiculous...

Frank 1 year ago
Internet has been out for 3 days now in Susanville, CA 96130

Sab 1 year ago
Internet has been out since 9 this morning 96130 susanville

David Hoag 1 year ago
I am in Mountain Home, Idaho (83647) and have been without internet service for going on 24 hours. My neighbor, who has her own account, is experiencing the same issue…and yet Zito in showing no issues. They are not going to send anyone to look into this until Monday…more than 2 full days from when the problem was first reported. I have called them 3 times and all they want to do is the same BS I have already done.

Gina 1 year ago
96130 outage

Ron Willis 1 year ago
No internet -day 2 also. 28714 Burnsville NC … I pay $3.24 a day … I say we all don’t pay the cost of internet for every day it is down… sound good to anyone else?

Pearsall 1 year ago
No Internet day 2...15857

Toni 1 year ago
No Internet 15857

Heather 1 year ago
28721 Crabtree area imagine that the damn internet isn't working AGAIN! This is beyond ridiculous when we pay our bill every month but spend at least 20% of the month without service for no apparent reasons!

Tressa Howland 1 year ago
We have been with nothing since this morning it was good this morning and I had to go to Dr and came back around 10 and it was off

James 1 year ago
Janesville 96114 it’s been out since 5 pm 12/14/23 it’s now 10:33 am 12/15/23

Erica 1 year ago
Mountain Home 83647 down for over 24 hours now

Karen Banks 1 year ago
It's been out off and on for 2 weeks. However today 11/27/ 23 it's been out all day. I've been calling but have no results. My zip is 15840

MELODY 1 year ago
out in Longview tx 75603

Jessica 1 year ago
Was down several hours yesterday Woke up to no internet today again and still not working. 16915 zip code

Ashley 1 year ago
Been down for 10hrs now. Grand rivers kentucky area.

Jimmy 1 year ago
Been down for 3 days 37869

Joshua Moraga 1 year ago
Calipatria, CA 92233 Had been down all day! Please fix. Thank you.

Jay 1 year ago
28785, Waynesville. Down for the second time today.

Steve 1 year ago
Bakersville NC 28705 Zito is absolutely the worst internet company in the US imo. I work from home for a Tech company supporting the largest companies in the world and I’m continually being interrupted during high level meetings. Since our cable company was bought out by Zito standards have continually declined. Hurry Spectrum!!

Kev 1 year ago
Mountain Home, ID 83647. Why are we one of the most common cities to have such consistent internet problems, Zito you should know better. Internet was out for two days now and I call multiple times to get told there's maintenance ongoing but there isnt a message out of our internet being out or worked on. Seems more like if there aren't enough people complaining you won't fix something that's broken. Fix your crap for what we have to suffer with paying your crazy expensive plans!