Zito Media Outages

Carlos Robles
Never never works Use to be great x 1 year For the last 3 months it has not work Filling complaint with BBB

Carlos Robles
Never never works Use to be great x 1 year For the last 3 months it has not work Filling complaint with BBB

Julie
Montville 44064. Going on day 5 of no service even though modem was replaced with most modern. What’s the problem?

Chuck schoonover
Coudersport 16915 SHITTY INTERNET AGAIN U WOULD THINK THEY WOULD FIX THIS PROBLEM IN THEIR HOME TOWN

Michael Lee
Zito is out more than on, reps blame each other but literally never show up, huge bills tiny internet 200 MPs max and that don’t even work Ocala FL 34476

Chuck schoonover
No internet again this happens all the time for the last 2 weeks this service is starting to suck the need to spend some money and update I live in Coudersport,pa 16015

Kaleb
Day 8 without internet. Same shit. Customer service reps hang up right after answering. Shitty service. Zito is a joke.

Jason
Going on day 3 without internet... I've had high speed internet for around 25 years and never have had to put up with an outage this long. Customer support is no help and give me different stories every time I call. These kind of issues never happened until Zito bought out Carolina Mountain Cablevision. I don't even get billing statements anymore letting me know when my bill is due. ZITO SUCKS so far and if this is the type of service (or lack there of) that they are going to be providing, then they will be reported to the Better Business Bureau and the State Attorney Generals office. 28785 Waynesville NC...

zerocool
Zito has been great since they took over and improved Kuhn communications. This week has been bad and now i can't get ahold of them on the phone. Shippensburg/Newburg PA 17240

Tim Coffey
Sorry - forgot city and zip..... Goreville Illinois 62939

Tim Coffey
Zito cable internet had been down now for going on three days. This is happening too often with Zito. It was down in at the end of June for several days too. Goes out for hours at a time each week. Cannot wait to switch providers!!!!

Kaleb
28713 Bryson City. Its now been 6 days with no internet. I work frome home so this is absolutly unacceptable. Every time I call a customer service rep they just hang up on me. Anyone have the same issue?

Nate
24540 Danville, VA has been out for about 11 hours now

Logan
17728, CoganStation PA Outage about an hour ago still ongoing as of 2AM

Schoons
Coudersport,pa 16915

Jay
31061: repeated 5-10 minute outages today and yesterday.

Jason F
17257 Shippensburg Internet has been down for 9 hours as of this comment. Called tech support. Refreshed modem and worked for about 30 minutes. I wonder if I will get a partial refund? Wonder how long the outage will last?

WSR
Still out in Julian, CA 92036 @ 6:30am 04AUG22. This is getting ridiculous as it's creeping up on a week now. Never had it out this long. Should get a credit on the bill for being out this long.

Rick
Located in Julian CA 92036. As of 0917 PM the internet is still down. Called Zito Media this morning and was informed that some equipment had to be replaced at the providers end and they were waiting on receiving it before they could fix the problem. The problem is not local but originates at the providers location. They were expecting the delivery sometime before noon and the network should be back up later in the day. Here it is now at the 4 day mark and still no internet. Just got off the phone with a service rep at Zito and now they do not have any estimate of when this will be fixed. Told them to credit my account for the 4 days it has been out so far. Will wait and see what tomorrow brings.

Jason
92036 Julian. Been down since 9pm on Sunday. Called yesterday and they said it was supposed to be up at 6:30am earlier that day. Still down..