All Zito Media reports of the last 24 hours

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Michael S.Dyer Avatar

Michael S.Dyer
Sutton,NE. 68979, Internet and cable has been dropping on and off for the last hour and a half. What is going on? Is there an area outage? Can't get through on the phone. Just get put on hold.

2 weeks ago
Carol Lanzoni Avatar

Carol Lanzoni
DuBois, PA 15801 N phoe service all day - Why?

2 weeks ago
LeAnn M Young Avatar

LeAnn M Young
76450 Graham Texas my internet is out any problems

2 weeks ago
Cammy Young Avatar

Cammy Young
Our internet has been out most of the day. They couldn't tell us how long it will take to restore service. But if you're a day late the will shut off your service with time to spare!!!

2 weeks ago
Brian Philpott Avatar

Brian Philpott
Danville VA, 24549. Zito media purchased our local internet company Chatmoss cable, the changeover took effect today October 1st. Internet has been in and out all day. I called and they say they are transferring everything over. Say it may last a few days. I hope this is not a common thing.

3 weeks ago
Joshua McGhee Avatar

Joshua McGhee
Internet down 83647

3 weeks ago
Ann Cox Avatar

Ann Cox
Duluth 55804 Internet and phone have been out since the 12th the only thing I heard from Zito was please send me a picture of my modem info. For a communication company they are amazingly poor at communicating.

3 weeks ago
C W Avatar

C W
Do not buy any services from zito media if you don’t have to

3 weeks ago
Dale Simmons Avatar

Dale Simmons
Zito was down 17 times yesterday and as of 18:14, 9 times today. Has been bad since we got here in late July. I don't know how businesses keep up with this kind of internet 28713 Bryson City, NC

1 month ago
Mary Avatar

Mary
Port Trevorton 17864 Zitto...basically a worthless internet company. We had nittany media installed in April 2020. It was great...no issues & my husband was able to successfully work from home. Then Zitto purchased the lines & the business. Honestly had no issues till about 2 months ago. We can not get a single 24 hour period without loosing signal. Some periods it has been out for days at a time. I have logged countless hours on the phone on hold and talked to so many people who give you a different story every single time. I am not sure how a company like this can even be charging for this service they can not provide. We have no other option where we live because they own the rights to the lines. Just beyond frustrating.

1 month ago
Curt B Avatar

Curt B
17864 Port Trevorton PA so I get Zito internet a week ago and it was fine the first 2 days now it’s out for over a day occasionally it will work for a few minutes then nothing. So frustrating is there a way to get refunded for days that it doesn’t work? I do not feel like paying for crap service like this, and trying to talk to someone is almost impossible, not very happy

1 month ago
Blair Wentz Avatar

Blair Wentz
I've had Zito for about a year now. I came from Verizon that only offered DSL. So this was obviously the better choice. Ever since I've had them my internet has continuously, and repeatedly had issues. Constantly losing internet. Sometimes 2 weeks would go by, and it would be okay. Sometimes I'd lose internet for 2 days. Sometimes I would have internet for an hour, and then I'd lose it for 10 minutes, and get it back only to repeat itself like this for a week. Everytime I call it's the same thing. "We don't have enough technicians, and we are upgrading, and repairing things at the same time. Please be patient" Then they continuously charge you full price for this. Ever since we had that hurricane come up the states our interenet has been going in and out for over a week. 17864, Port Trevorton, PA

1 month ago
Leonid Likhatchev Avatar

Leonid Likhatchev
Dubois pa, 15801 Lost internet connection around 6pm today (3 hours ago). Can't contact Zito support.

1 month ago
Wendi Avatar

Wendi
Day 6 and no internet in N. Minn. Zito says it is an "outage" due to a failed upgrade and have no estimate as to when it will be fixed. Their customer service is of no help. Some say we need Zito to go but that isn't available in our area. Internet service has slowed down also. No excuse in this day and age of technology that any tech company should have an outage this large and this long. It is affecting hundreds of people; old, young, businesses, etc. Totally unacceptable. Their management should be fined and forfeit their pay to compensate their soon to be ex-customers for the inconvenience. Maybe we need to go to the national and/or local news with this issue. Maybe that would get their attention.

1 month ago
Pam Avatar

Pam
Day 6 with no Television reception!!!!! What with this company ??? And no customer. Service without being on hold for an hour!! Two Harbors MN 55616

1 month ago
Teri Ersbo Avatar

Teri Ersbo
No TV and now Phone for 4 days! What is going on? Makinen 55768

1 month ago
L Avatar

L
Still no service X 2 weeks. MN 55706

1 month ago
Sarah Maddy Avatar

Sarah Maddy
55616 - TV service still out in Two Harbors 3:45 pm Monday. Zito recording says they're working on it. Get a move on, people.

1 month ago
Ken Larson  Avatar

Ken Larson
Ziti media cable has been out since Friday and they are not doing anything to fix the cable but stating that the entire state of Minnesota is effected . Customers have to call 800-365-6988 and complain and also ask for a adjusted billing . That will take some time as Zito does not answer the calls . Please try to call Zito . They should be call Zippo because that is what we are getting

1 month ago
Geary Shaw Avatar

Geary Shaw
Our television has been not working for over 48 hours now, here in Embarrass, MN ... the same as a friend of ours from the same area. No one answers the phone at Zito on weekends??

1 month ago

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About Zito Media

Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.

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Outage history

Reported outages on 22.10.2021:
There were a total of 3 outages at Zito Media. The most frequently affected cities were:
Reported outages on 21.10.2021:
There were a total of 6 outages at Zito Media. The most frequently affected cities were: Ashburn
Reported outages on 20.10.2021:
There were a total of 11 outages at Zito Media. The most frequently affected cities were: New York, Ashburn, Cocoa
Reported outages on 19.10.2021:
There were a total of 13 outages at Zito Media. The most frequently affected cities were: Chicago, Ashburn
Reported outages on 18.10.2021:
There were a total of 12 outages at Zito Media. The most frequently affected cities were: Ashburn, New York
Reported outages on 17.10.2021:
There were a total of 11 outages at Zito Media. The most frequently affected cities were: Chicago
Reported outages on 16.10.2021:
There were a total of 4 outages at Zito Media. The most frequently affected cities were: