Zito Media Outages

Rob 10 months ago
96130....still. Cmon, guys, getting a bit ridiculous at this point

Thomas 10 months ago
96130... Do we get credit for all this loss of time? Because my bill keeps going up, and my service is getting worse.

Thomas 10 months ago
96130

Bill 10 months ago
I’m jus tryna okay OG Fortnite, 10+ hours Susanville 96130

Ken 10 months ago
96130 still out in Susanville been about 10 hours now

Michael 10 months ago
Susanville still down 96130

Mike 10 months ago
Still out in Susanville 96130

James 10 months ago
Down in Janesville 96114 it’s been down for about an hour or so maybe a bit longer, right now it’s 7:46pm

Michael 10 months ago
Down in Susanville 96130

Eric 10 months ago
Not working in Susanville, CA 96130

Jerry 10 months ago
75103 Canton Zito internet out for more than 22 hours. This is in addition to the usual downtime daily.

Jay 10 months ago
28785 Still out at 11pm

Jay 10 months ago
28785 Johnathan Creek, just a heads up skyrunner is bringing fiber out to anyone who wants it off Johnathan Creek, sick of zito pretending they have a captive consumer base, they don't care about customers.

Jay 10 months ago
28785 Waynesville, internet been out since last night on Johnathan Creek, still out at 6:20 pm. Remote work been a lot of fun since these guys took over.

Steve 10 months ago
Internet has been down in Knife River for over an hr

Chris 10 months ago
Cruso 28716 it's off more then it is on never really had a problem when it was mountain cable ever since Zito took over hasn't been anything but a joke

James 10 months ago
28786 right at midnight like clockwork I'm over this shit who do we have to contact to drop then for area provider

Jay 10 months ago
28785 Out on JCreek

Heather 10 months ago
Internet out again 2nd time this week in Crabtree area of NC 28721. Beyond over this! It's affecting my job (work from home) and this is unacceptable.

Andrea 10 months ago
Zero has never been great-but something has changed in the last month to be terrible-and again this week has been absolutely AWFUL!! Wish they would say what’s going on. Zero communication and going through customer service is painful with no end result. Can’t believe we are paying for this. Would love to hear everyone’s comments of other options. 55804 Duluth Township

Sara 10 months ago
Out in Two Harbors, MN....it's not like there are many other options here!! Fix your shit Zito!!!

George 10 months ago
Out in two harbors 55616 since around 12:00

Cris 10 months ago
55614 silver bay internet out at midnight

Caleb McDonald 10 months ago
55616 Two Harbors. Why is this dog shit internet always down.

Joe 10 months ago
55616, two harbors. WiFi went out immediately at midnight

Dianna 10 months ago
Not sure if it's just me or the area, but Internet down in Lewistown, PA. Why the middle of the day with sunshine and no vehicle crashes reported?

Vaughn Palmer 11 months ago
My internet has been going out every night for the last month.and not back until late in the afternoon. Always told the same thing " their working on it. This is ridiculous.Out now.

Leslie 11 months ago
Internet was out all day in Crabtree yesterday, still out this morning. I called them last night and they said they had no idea when it would come back on. Not good when you work from home!!

Susan Cooksey 11 months ago
Internet is out in Canton/Cruso community for the 2nd time in a week. It is 8:54 pm so I'm sure it's not going to be back on tonight. Spectrum really needs to expand to the Cruso area! We are charged full price for a months service plus a $30 late fee if it isn't paid the day it's due but we are not getting a full month of service! This is ridiculous. 28716

Ken 11 months ago
Waynesville-28785 For those of us that work remotely and rely on Zito’s “service”, this type of outage costs money. Would like to know how and when I will be compensated to make up for today’s lost wages.

Heather 11 months ago
Internet been out all day in Crabtree, NC

Carson - 28785 11 months ago
WiFi at J creek out

Amanda 11 months ago
28785- does anyone know why there is so many outages? 20

S JONES 11 months ago
Been out ALL morning and still at 5:30 pm NOT FIXED...DO BETTER

Kevin 11 months ago
Internet out on jonathon creek. Again

Leigha 11 months ago
Internet out for the second time this week alone. Tired of waiting hours to be able to do simple tasks.

Jay 11 months ago
Waynesville, NC 28786 internet is entirely out

Lance Schroeder 11 months ago
55732 Embarrass, If we can all agree that the Internet has been going down since around somewhere in May of 2023, I believe that It Could Be our routers. Our routers that where provided through lake connections, After being merged into Zito may not be supported anymore and it is pretty aggravating we do not get a status update or different hardware for our older company merging, Our current router is a 844-G1 calix router, Old to say the least and needs to be changed just for stability up to date Internet etc. I will update on this if I do find anything out changing up routers. Sorry to everyone that is having outages. Last thing I can provide is when the internet goes down, you lose the IPV4 and it says connecting in the router interface.

Amy Pate 11 months ago
Zito Media is the worst service I have ever had in all of the many places I have lived. I moved here 2 1/2 months ago and the internet has been out every day at least once, usually more. When you call, they give you the coined "there's an outage in your area and our technicians are working on it". So, there's an outage in my area every day, usually multiple times. I'm trying to run a business from home and this just isn't working. They always thank me for my loyalty as part of their spiel and I tell them every time, there's no loyalty when there are no other options for internet. When is someone going to come up with a solution to the big corporate monoply on internet services? Most of the time you get someone in India and it's even worse because they are also just reading from a script and don't have a clue what's really going on.

Michelle 11 months ago
ZITO used to be amazing. They used to have the best customer service. Now the service goes down daily, either all the way out or constant buffering. When you call, it is always the same story, no ETA, and they are rude. Plus they outsourced their CS to India. So half the time I can't understand them and they are reading from a script. A bad script at that. ZITO needs to fix this obvious problem and supply decent CS. Bryson City 28713