All T-Mobile reports of the last 24 hours

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Comments on T-Mobile

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Tim Avatar

Tim
Keep getting Unfortunatey LG IMS has stopped working.. It blinks on and off. Tried resetting and it does not help.

6 months ago
Lisa Avatar

Lisa
LG ims not working message showing on 2 of 5 lines. Cannot send/receive calls or texts all day. Internet is working. Hoping to hear a solution. PA 18109 area

6 months ago
Frank Posillico Avatar

Frank Posillico
Since this morning my wife and I have been getting a message repeatedly on our LG G6 phones as follows: "Unfortunately, LG IMS has stopped." Port Saint Lucie, FL 34952 (My wife is currently in Virginia)

6 months ago
Roberta Avatar

Roberta
LG IMS. constant pop up stating it has stopped. I tried to force stop it and close the app on my lgstylo 6 phone but pop up still continues. Bklyn.NY 11229

6 months ago
Hailey Avatar

Hailey
No T-Mobile service since 9:40am. Staten Island, NY 10312

6 months ago
Tom M. Avatar

Tom M.
Charlemont, MA Tmobile service has disappeared. No service since 5/17/22 6pm EDT

6 months ago
Megan Hardin  Avatar

Megan Hardin
47944 Indiana No service can’t make calls/send or receive messages

6 months ago
Chris H Avatar

Chris H
T-Mobile data services has been 100% down for the past 3 hours according to T-Mobile customer service, (Washington, DC area my specific zip code 22152 Springfield, VA) Data service has been restored as of 10 minutes ago 10:30am.

7 months ago
T mobile you merged with sprint, nothing more to say. My cell phone Internet is down Avatar

T mobile you merged with sprint, nothing more to say. My cell phone Internet is down
Cedar Hill texas

7 months ago
Derrick Miller Avatar

Derrick Miller
Service down 3 days now....

7 months ago
Sonny Avatar

Sonny
My service tower has been down for almost 3 days now. Osseo,mi,49266

7 months ago
Candy NuttMelton Avatar

Candy NuttMelton
74852 Macomb ok

8 months ago
bart Avatar

bart
no service in Marshalltown iowa

9 months ago
Patrick Mader Avatar

Patrick Mader
No internet or phone in Franklin NH

9 months ago
Mike Avatar

Mike
Same as Ken B: No 5G service from local tower for several days. Rochester, NY 14617

9 months ago
Ken B Avatar

Ken B
No 5G service from local tower since Feb 8. 4G only. Checking on Verizon Internet service. Royston, GA 30662

9 months ago
Wanda R Avatar

Wanda R
30092 Norcross/Peachtree Corners - Intermittent ability to receive and/or send calls since 1/20/2022.

10 months ago
mason Avatar

mason
my phone will not connect to the service or send any texts for the past 2 days. 53555 Lodi wisconsin

10 months ago
Caroline Avatar

Caroline
Internet on phone not working phone service is in and out. Alb nm 87109

10 months ago
Gene Snyder  Avatar

Gene Snyder
23185 Williamsburg Virginia My Social Media Doesn't Work But My Video Streaming Does. Something Is Up Right Now

10 months ago

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About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

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Outage history

Reported outages on 29.11.2022:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Newark
Reported outages on 28.11.2022:
There were a total of 4 outages at T-Mobile. The most frequently affected cities were: Tampa
Reported outages on 27.11.2022:
There were a total of 8 outages at T-Mobile. The most frequently affected cities were: Atlanta, San Jose, Ashburn, Seattle, Dallas
Reported outages on 26.11.2022:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Brooklyn
Reported outages on 25.11.2022:
There were a total of 4 outages at T-Mobile. The most frequently affected cities were: Chicago, Dallas, Ashburn
Reported outages on 23.11.2022:
There were a total of 5 outages at T-Mobile. The most frequently affected cities were: Atlanta, Ashburn, Miami, Chicago, Brooklyn