All T-Mobile reports of the last 24 hours

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Common problems are:

Affected cities:

Comments on T-Mobile

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Ba 5 months ago
Paintsville, Ky 41240 no tower info to select. Tower signals disappeared.

Stephen Dawkins 5 months ago
Tower down fiber optic problem. Switched to alternative tower no help Acworth ga. 30102

Angus Podgorny 5 months ago
5G constantly crashing. 55123 Eagan

DJ 6 months ago
No mobile internet in Elyria Ohio zip 44035 since yesterday

Laura 6 months ago
Zero service for past 4 days in Albany, LA 70711

Amanda Mangino 6 months ago
16160 still no internet since Monday!!

Amanda Mangino 6 months ago
Wampum pa 16101 has been out for 36hrs so far.

Jason 6 months ago
32501 Service is down 100% Will not make or receive ANY calls or text. Phone is essetially a useless brick. Get the towers working , stop playing games already. Some people use their phones for work only and need to have them functioning.

Jim 7 months ago
Cannot send pictures in texts. Phone calls drop in 90 seconds Fountain Valley 92647

Eazy 8 months ago
Beckley, WV Qlink SIM full bars calling and texting Yes Internet No

Taylor 8 months ago
Down in Lynnwood with Twitter reporting that users across the state are affected

Rick Clow 8 months ago
No service what so ever here in Everett, Wa 3/30/23 4:55am

Matthew 8 months ago
Down in Edmonds, both 5G at home and Cell. Lucky I just switched and still have my VZW 5g at home still!

Vince Bell 8 months ago
Problems with T-Mobile home internet. Up and down, very slow speeds, or no service at all.

Jesse Croft 9 months ago
Been having issues for over 2 weeks now at home and surrounding area 37874

Paul 9 months ago
Seems to be the Trezvant tower with all the problems

Paul 9 months ago
T-mobile down in west tennessee 2/16/23

Ronnie T 9 months ago
Everything has been down for over 24 hrs, but aside from that, service has been crappy for awhile now. This is crazy, Get it together, T-Mobile!! Laredo, TX-78045

tevin 9 months ago
Still no connection SMH Memphis,TN 38125

Sam 9 months ago
T-Mobile down in Dayton.But tmobile home internet works. Really weird! Drove home from work on I-75 zero service for the entire 30 minute drive. Still no service in the burbs either.


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About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

Live outage map
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Outage history

Reported outages on 06.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Burnsville, New York
Reported outages on 05.12.2023:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Fuquay-Varina
Reported outages on 04.12.2023:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Basehor
Reported outages on 03.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Bradenton
Reported outages on 02.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: San Antonio, Minneapolis
Reported outages on 01.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Toronto, Washington
Reported outages on 30.11.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Seattle, Federal Way

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