Common problems are:
Affected cities:
Comments on SpeedConnect
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About SpeedConnect
SpeedConnect offers a range of internet services, including fixed wireless broadband, designed to cater to areas that might not have access to traditional broadband solutions. Their services are valued for offering connectivity in regions where options might be limited.
Potential Challenges for Subscribers:
1. Connection Drops: Subscribers might experience intermittent disconnections from the internet.
2. Slow Speeds: Despite subscribing to a particular speed package, users might sometimes face reduced internet speeds.
3. Installation Delays: Some subscribers might face delays in getting their connection installed or set up.
4. Billing Concerns: Issues related to billing, unexpected charges, or payment processing.
5. Customer Service Wait Times: Longer-than-expected wait times when contacting customer support.
Troubleshooting Advice for Subscribers:
1. Restart Equipment: Many connection issues can be resolved by simply restarting your modem or router. This helps reset the connection and address minor glitches.
2. Check for Outages: Before troubleshooting, verify if there's a known outage in your area. SpeedConnect's website or customer service might provide this information.
3. Monitor Data Usage: Ensure you haven't exceeded any data caps that might be affecting your speeds.
4. Optimize Router Placement: If using wireless internet, ensure your router is placed in an optimal location — central and elevated, away from obstructions and electronic interference.
5. Contact Support: If facing consistent or severe issues, reach out to SpeedConnect's customer support for assistance.
Utilizing SpeedConnect's services can be a boon for those in regions with limited internet options. Being proactive in addressing potential challenges and leveraging available troubleshooting resources can help ensure a more consistent and satisfactory experience.
Diane 4 weeks ago
59404 Great Falls Once again last Monday we have no Internet! Of course all calls go unanswered and messages are not returned because, well why should you talk to your long-time customers. Last straw here, new Internet has been installed and Speedconnect is just an ugly memory!
RGMcC 1 month ago
Service down. Impossible to get any response. Starlink is probably my next option. Butte Montana. Zip. 59701
RJ 4 months ago
83301 Still no internet service after a week. Horrible service. My bill better reflect a month of mostly no internet service!
K H 4 months ago
Twin Falls, 83301 Another long lapse in internet sevice! It is off more than it is on. Beyond frustrating.
Christine Kerlin 4 months ago
83301 Twin Falls. Damm internet down. Again. Call 3 driffent numbers no one answered. I guess I going cancel hopefully I can get another Internet. This ridiculous.
Carolyn 4 months ago
3 weeks now, no internet, no way to communicate with Speedconnect, they are still asking me to pay monthly bill. Can someone explain why the server has been down and if it’s coming back on at anytime soon?
Ron 5 months ago
86327 Speedconnect has been sold to Vu Me Wireless you can even call them on 8663507978 I talked to them and said to disconnect and they said they would send a message but at least this was the first live body I talked with in months
Connie 5 months ago
Haven’t been able to get emails, error code says either username or password is incorrect. Haven’t changed either of these. Bummer! We only use this service for our email but will be changing that!
Kitty Harrington 5 months ago
Dewey 86327 We have had no internet since October 23 we have tried contacting but there is no way to do it as just recorded messages I have contacted the Attorney Generals Office for formal complaint. They are still taking funds I would encourage everyone to do this
tony wright 5 months ago
86334 Paulden - Believed to be out of business: According to information in BBB files, it appears that this business is no longer in business.
Max 5 months ago
Same as Ron below. Just. received past due notice. The Portal won't process any cards. No one answers the phone.
Ron 5 months ago
Dewey 86327 Login working but still no way to pay bill the site won't accept any new credit cards. Done fighting no one answers calls for 2 weeks. Sent my cancel notice in the mail
Julie Terral 5 months ago
I was able to log in...2 days later. I just kept trying and finally worked. Outside of San Angelo, TX
Kathryn M. 5 months ago
Able to log in to email after down since yesterday morning. Bay City, MI 48708
Barbara 5 months ago
48723 can't log into e- mail or log in to pay my bill . Says wrong username or password
Bobbette 5 months ago
76901 can't access email for 2 days now! No contact only recordings at company. Please help
Teresa Dillon 5 months ago
San Angelo, 76901. Unable to access email for second day in a row. Unable to reach tech support. Something is going on.
Vickie 5 months ago
Vickie 86327 No internet going on for 3 weeks. Customer service says all service reps are busy with frequent repeated phone calls. Very frustrating without internet and not to be able to be cancel my service.
Julie Terral 5 months ago
Still not able to log in and can't reach anyone by their phone number! This is so BAD!!!!
Candi 5 months ago
No internet since October 2 and no email as of today cannot use password to get email either