All Spectrum reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Dallas, Ashburn

Comments on Spectrum

Let others know about your problems with Spectrum: Write comment

Fred Avatar

Fred
I got similar issues and support service did nothing about it, so I was recommended to contact #POULSEN1296 on Instagram he successfully fixed my Spectrum services issues in less than an hour, I suggest you contact him

3 months ago
Siva Avatar

Siva
Fayetteville NC, since 2pm!! Ugh!!! #Spectrumsucks

3 months ago
Tom Logan Avatar

Tom Logan
Ballet n MO Internet & TV out. 5 days to wait for a tech. Absolutely horrible service. Thinking of switching to AT&T for internet and Sling TV.

3 months ago
Ron lawrence Avatar

Ron lawrence
Spectrum internet and tv has been down for 24 hours. Tech support tells me it will be 5 days be a tech can come and try to fix. Very unacceptable. Your power company would not be in business if they had such repair times.

4 months ago
P Avatar

P
Spectrum down again 2nd day. No repair trucks anywhere.

4 months ago
Jungle Jane Avatar

Jungle Jane
It is 21:45 on a Saturday night. This is the 2nd day in a row Spectrum has had complete cable service outage!! Zip 43081. UNACCEPTABLE!

4 months ago
Alex Avatar

Alex
Internet has been down for two full days.

5 months ago
Channon Avatar

Channon
Anderson, CA 96007 No access to phone communications.

5 months ago
Doug S Avatar

Doug S
No inbound or outbound calls here in Burbank for last 60 minutes or so.

5 months ago
Lauren  Avatar

Lauren
Can't make or receive calls!!! 91604 Studio City

5 months ago
Laurie  Avatar

Laurie
96019 Shasta County, Ca. Can't make or receive calls.

5 months ago
Beth T Avatar

Beth T
Internet has been down throughout Marion County Missouri for over 6 hours now. I'm going to school online and can't do my homework. Spectrum was accurately depicted in South Park and I bet they're getting off to these complaints instead of communicating to us. What's up internet zaddy? Can I get an episode of Moon Knight to subside my degrading mental health?

5 months ago
Tanika Avatar

Tanika
45176 cincinatti small town area or since 3am March 30th 2022

5 months ago
Richard Campbell  Avatar

Richard Campbell
Can't log on to email

5 months ago
Iris Avatar

Iris
Lexington KY what a coincidence this always happens either at 9 pm till 3 am or at midnight till 3 am. I just called spectrum the guy told me oh a car crashed into a facility. Like wtf who they fooling.

5 months ago
TMCCORMICK  Avatar

TMCCORMICK
San Diego, CA 92128

6 months ago
T McCormick Avatar

T McCormick
Video on demand has been completely out for more than 24 hours. Are we going to get some sort of rebate? What's up?

6 months ago
Fern Thompson Avatar

Fern Thompson
Why did My TV go black watching Monk? 92835, Fullerton, CALIF.

6 months ago
Noah Avatar

Noah
Overland Park KS 66209 internet down for days, support said its my fault. No outages reported and 3 days in a room after spending hours with support I get texts saying spectrum services restored. Quoted $2.97 a day off my bill for the issues. lmfao what a joke

6 months ago
Frank Avatar

Frank
FUCK SPECTRUM

6 months ago

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About Spectrum

Spectrum (formerly Charter Communications) is a US operator of cable networks with digital and interactive television, video-on-demand, Internet and telephone services.

Spectrum is the leading telecommunications service provider in the USA. After the merger with Time Warner Cable and Bright House Networks, Spectrum is now among the top-three leading telecommunications service provider in the country. Their products include broadband, cable television, digital cable and phone and internet services. Charter communications are its parent company while their predecessors include Time Warner Cable and Bright house networks.

The brand was founded in 1999 under its trade name “Charter Communications” and later in the year 2014 the name was changed to be as “Charter Spectrum” Spectrum has its HQ in Stamford, Connecticut.

What makes Spectrum a unique telecommunications service provider is its concise and user-friendly website. Their tiered pricing systems are very easy to understand. Understanding the needs of the current market they also offer Digital TV and phone bundles.

As Spectrum doesn’t use usage-based billing, customers do opt for their services for streaming web series and gaming as they get full freedom to stream as much content as they want without any limit.

Their well-thought-out program:

Customers who come from the low-income group are given access to Spectrum’s Low-Income Internet Access Program. This program allows the customer to avail of their services at a very low rate.

Note that as of 2018, Customers who are already participated in the following government assistance programs meets the criteria to get benefits from the program provided by Spectrum,

  • The National School Lunch Program (NSLP); free or reduced-cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income ( = age 65 only)

Regional availability

Spectrum covers all the cities and towns and provides the best maximum speed of approx. 1000mbps. They mainly deliver their service by Hybrid Fiber-Coaxial infrastructure. 200+ Free HD channels are available along with high-speed internet and reliable home phone service. Free international texting is available within the USA. Along with competitive rates for call and data use abroad, roaming is also applicable across 200+ countries. Following cities are mainly covered, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Errors/network issues

As Spectrum uses a Hybrid Fiber-Coaxial network the data speed might fluctuate or become vary during peak hours. Speeds across systems and devices might vary. The download speed might get affected and might come down to 50-500 Mbps. As the HFC network helps them distribute wired broadband services across the nation which is connected to only one node in the respective areas the system might crash due to the sudden surge of downloads and operations being carried by its users.

Troubleshoot yourself or what someone can do:

Due to sudden surges during peak hours, you might face some issues. Spectrum offers the best customer service experience and you can definitely count on them. If you are Spectrum’s residential customer then connecting them via phone at (855) 707-7328 is easy and their customer care representative can help you through. You can also connect with them via their chat support available on their website for any assistance. Make sure to install their app on your device for a more seamless experience.

Live outage map
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Outage history

Reported outages on 23.09.2022:
There were a total of 29 outages at Spectrum. The most frequently affected cities were: Los Angeles, Atlanta, Ashburn, Dallas, Philadelphia
Reported outages on 22.09.2022:
There were a total of 24 outages at Spectrum. The most frequently affected cities were: Atlanta, Ashburn, Brooklyn, Chicago, Los Angeles
Reported outages on 21.09.2022:
There were a total of 20 outages at Spectrum. The most frequently affected cities were: Chicago, Miami, Los Angeles, Brooklyn, Ashburn
Reported outages on 20.09.2022:
There were a total of 16 outages at Spectrum. The most frequently affected cities were: Los Angeles, Chicago, Ashburn, Philadelphia, Atlanta
Reported outages on 19.09.2022:
There were a total of 5 outages at Spectrum. The most frequently affected cities were: Los Angeles, San Jose, Chicago
Reported outages on 18.09.2022:
There were a total of 5 outages at Spectrum. The most frequently affected cities were: Brooklyn, Atlanta, Newark
Reported outages on 17.09.2022:
There were a total of 4 outages at Spectrum. The most frequently affected cities were: Atlanta