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Spectrum (formerly Charter Communications) is a US operator of cable networks with digital and interactive television, video-on-demand, Internet and telephone services.
Spectrum is the leading telecommunications service provider in the USA. After the merger with Time Warner Cable and Bright House Networks, Spectrum is now among the top-three leading telecommunications service provider in the country. Their products include broadband, cable television, digital cable and phone and internet services. Charter communications are its parent company while their predecessors include Time Warner Cable and Bright house networks.
The brand was founded in 1999 under its trade name “Charter Communications” and later in the year 2014 the name was changed to be as “Charter Spectrum” Spectrum has its HQ in Stamford, Connecticut.
What makes Spectrum a unique telecommunications service provider is its concise and user-friendly website. Their tiered pricing systems are very easy to understand. Understanding the needs of the current market they also offer Digital TV and phone bundles.
As Spectrum doesn’t use usage-based billing, customers do opt for their services for streaming web series and gaming as they get full freedom to stream as much content as they want without any limit.
Customers who come from the low-income group are given access to Spectrum’s Low-Income Internet Access Program. This program allows the customer to avail of their services at a very low rate.
Note that as of 2018, Customers who are already participated in the following government assistance programs meets the criteria to get benefits from the program provided by Spectrum,
Spectrum covers all the cities and towns and provides the best maximum speed of approx. 1000mbps. They mainly deliver their service by Hybrid Fiber-Coaxial infrastructure. 200+ Free HD channels are available along with high-speed internet and reliable home phone service. Free international texting is available within the USA. Along with competitive rates for call and data use abroad, roaming is also applicable across 200+ countries. Following cities are mainly covered, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
As Spectrum uses a Hybrid Fiber-Coaxial network the data speed might fluctuate or become vary during peak hours. Speeds across systems and devices might vary. The download speed might get affected and might come down to 50-500 Mbps. As the HFC network helps them distribute wired broadband services across the nation which is connected to only one node in the respective areas the system might crash due to the sudden surge of downloads and operations being carried by its users.
Due to sudden surges during peak hours, you might face some issues. Spectrum offers the best customer service experience and you can definitely count on them. If you are Spectrum’s residential customer then connecting them via phone at (855) 707-7328 is easy and their customer care representative can help you through. You can also connect with them via their chat support available on their website for any assistance. Make sure to install their app on your device for a more seamless experience.
Richard Campbell
Can't log on to email
Iris
Lexington KY what a coincidence this always happens either at 9 pm till 3 am or at midnight till 3 am. I just called spectrum the guy told me oh a car crashed into a facility. Like wtf who they fooling.
TMCCORMICK
San Diego, CA 92128
T McCormick
Video on demand has been completely out for more than 24 hours. Are we going to get some sort of rebate? What's up?
Fern Thompson
Why did My TV go black watching Monk? 92835, Fullerton, CALIF.
Noah
Overland Park KS 66209 internet down for days, support said its my fault. No outages reported and 3 days in a room after spending hours with support I get texts saying spectrum services restored. Quoted $2.97 a day off my bill for the issues. lmfao what a joke
Frank
FUCK SPECTRUM
maliik
internet out all day 29611 greenville
Smythe
TV, phone, and internet down since 3pm EST. Greenville 29605
Ashley
Internet down since 3pmEST 29605+Greenville,SC
Brooke
29605+Greenville
Skaggs
Spectrum down at Longwood Fl 32750 at 8:38 AM on 22 Jan 2022. Been down since 21 Jan 2022
Emily
st pete beach 33706 tv/video services have been down according to residents since at least 1/20/22 7am. friend in 33772 says was down starting 8pm 1/19/22.
dan leahy
tv noop since 715 this morning orlando 32835
Lynn
Internet Down in tiffin oh 44883
Nicole
29662+Greenville, SC
Candace
Still no service after 6 days in Kenton,TN 38233
Lulu
14850 no Spectrum service at all - no internet
Jimmy
My CBS football is out???? on turkey day ?????
JT
75043 The internet has been down since 1:21 p.m. CST. Given a notification updated that should be restored by 4:30 p.m. CST