All Spectrum reports of the last 24 hours

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Comments on Spectrum

Let others know about your problems with Spectrum: Write comment

Steve 7 months ago
Ithaca NY 14850 no wifi

Sue Griego 8 months ago
No TV total blackout since 9am pst 6 20/23 91745

Terry 8 months ago
Black screen on all channels Maineville, Oh 45039

Terry 8 months ago
Black screen on all channels

Tracy 8 months ago
Say no outage but wifi has been on and off for days

Patty 8 months ago
93535 spectrum has been out for over an hour . Tired of this !!

Jackie 8 months ago
Outage Spectrum 78676 Wimberley. Been having issues for atleast an hour

Monopolies 8 months ago
Landline internet down every day multiple times. I spend more time troubleshooting than working and I am a tech.disgraceful service. Absolutely disgraceful. 11215 New York City Why no investigation?

Emil 8 months ago
Still without service 53115 Delavan

Adam 8 months ago
Internet been out since 16:50 yesterday here in Milwaukee

Lori Lee Luther 8 months ago
internet, tv down since about 3 am Plymouth WI 53073

Miriam 8 months ago
29388, SC. Internet has been down for 30 hours - this is RIDICULOUS. As a student, how am I supposed to access anything if my internet is incredibly unreliable?

Christian 8 months ago
Internet has been down for over 8 hrs now in Falls City 68355

John 8 months ago
Outage in mulberry FL. 33860

James 9 months ago
63103 St. Louis City No signal since 3p.m. still not on. 6:17p.m. it's not never coming back on. Making a pbj

Truth-ISP 9 months ago
This is some of the most worthless service I have recieved. It is progressively getting worse as the days go by. Such a joke ISP, I highly suggest we all boycot this monopoly bulls**t. We have trash or slow as snail network. The service goes out every other day for "routine maintenance" or an "outage" caused by who knows what. It's 2023 not 1970s. Get your s**it together ISPs 63119 Shrewsbury

Andy Rodriguez 9 months ago
Im not getting cable Rawlins Wyoming

Selena 9 months ago
Internet has been in and out for two days in Lexington TN. What’s going on?

Ryan 9 months ago
Shelbyville, MO 63469 - No internet all day since 7 AM.

Mattie freeman 9 months ago
Internet down for about 1 hour in Cleburne TX 76033


About Spectrum

How to prepare for a Spectrum outage

Outages can be incredibly frustrating, and preparing for them doesn't have to be. We'll show you how you can easily prepare for a Spectrum outage so that you don't miss a beat!

1. How to avoid a spectrum outage

No one wants their internet to go out, especially if you're in the middle of working on something important or streaming your favorite show. Here are some tips to help avoid a spectrum outage:

1. Keep your modem and router up to date - One of the reasons people experience outages is because their modem or router is out of date. Keeping your modem and router up to date can help ensure that you have a stronger, more reliable connection.

2. Check for updates regularly - Another way to avoid an outage is to check for updates regularly. Most routers and modems will have an automatic update feature, but it's always a good idea to check manually as well to make sure you're running the most recent version.

3. Avoid using too many devices at once - If you're noticing that your connection is starting to slow down, it could be because you're using too many devices at once. Try disconnecting some of your devices and see if that helps improve your connection speed.

4. Restart your modem or router - If you're still having trouble with your connection, restarting your modem or router can sometimes help. Just be sure to follow the instructions from your manufacturer, so you don't damage the equipment.

5. Contact customer support - If you've tried all of these tips, and you're still experiencing problems, the next step is to contact customer support. They may be able to help diagnose the problem and get you back up and running again.

2. What to do if Spectrum is down

If you're experiencing a Spectrum outage, there are certain steps you can take to get back online. First and foremost, you should check whether your services have been affected by outages in your area. You can do this by visiting Spectrum's website or using the Spectrum app.

Once you've determined your area is affected by an outage, contact them for service restoration. If you're unable to reach Spectrum due to a phone line outage, try reaching them through their social media channels or by email.

You may also want to consider switching to an alternative internet provider if the outages continue for an extended period of time. Before making this decision, however, research the potential downtime and cost of switching providers so that you're not caught off guard.

In the meantime, make sure your devices are powered off during an outage in order to avoid further disruption from power surges. It's also important to unplug any non-essential electronics as they may draw additional power and compromise service stability when it's restored.

Finally, be patient and stay informed about the status of the outage so that you can plan accordingly. When service is restored, log into your account and check for any updates on usage or billing issues related to the outage. If something doesn't seem right, contact customer service immediately in order to get it resolved quickly.

3. Contact Spectrum's customer service

If you're a Spectrum subscriber, you know how frustrating it can be when your service goes down. But there are some things you can do to make the process a little easier.

The first thing you should do is make sure you have a backup plan in place. This might mean having a streaming service like Netflix or Hulu Plus set up on your TV or computer. It could also mean having a radio or some other form of entertainment ready to go.

Next, make sure you're familiar with Spectrum's customer service helpline. You can reach them at 888-483-4373 (option 3 for billing questions and option 4 for general questions). The helpline is open 24 hours a day, so there's no need to panic if your service goes down in the middle of the night.

Finally, be patient. Outages happen, but that doesn't mean you have to take it sitting down. Take these steps and you'll be back up and running in no time!

Live outage map

Outage history

Reported outages on 22.02.2024:
There were a total of 5 outages at Spectrum. The most frequently affected cities were: Dayton, Jacksonville, Cleveland, Rochester
Reported outages on 21.02.2024:
There were a total of 1 outages at Spectrum. The most frequently affected cities were: Dayton
Reported outages on 20.02.2024:
There were a total of 6 outages at Spectrum. The most frequently affected cities were: Longwood
Reported outages on 19.02.2024:
There were a total of 5 outages at Spectrum. The most frequently affected cities were: Columbus, New York
Reported outages on 18.02.2024:
There were a total of 3 outages at Spectrum. The most frequently affected cities were: San Antonio, Troy
Reported outages on 17.02.2024:
There were a total of 8 outages at Spectrum. The most frequently affected cities were: Milwaukee, Trafalgar, Oklahoma City, St Louis, Xenia
Reported outages on 16.02.2024:
There were a total of 23 outages at Spectrum. The most frequently affected cities were: Milwaukee, Ashburn, Charlotte, Cincinnati, Dallas

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