All Point Broadband reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Detroit

Comments on Point Broadband

Let others know about your problems with Point Broadband: Write comment

pjr 3 months ago
my wifi will not connect to smart tv or cell phone , computer very slow

Dingle McCringle 3 months ago
Pay for highest speed, been horrifically slow for 3 days now 24201 + Bristol

Wendy R. 3 months ago
Issues past 3 days 24354..Marion, Va.

John Doe 3 months ago
Issues for 48+ hours, bristol 24202.

Whitney 3 months ago
Out since 2 today Tazewell va

Kayla 3 months ago
I take it that everyone is down. No certain pinpointed locations? Does anyone know what happened and when it will be back up? We are down in Sugar Grove, VA.

Tanner 3 months ago
36551 been hours. No one will answer and no one has answers

Jay 3 months ago
Wow!!! Down again' and on the weekend as well!!! 36576 Is it being delt with????

Tanner 3 months ago
36551 internet goes out every freaking weekend.

Codie 3 months ago
Serious lag and several pages just won't load at all. A lot of links clicked don't do anything and act like they weren't clicked at all. 24266 Lebanon

Zack 3 months ago
Damascus 24236, been lagging for 2 days now, internet comes in and out.

Jonathan 3 months ago
They should take some off of our bills. Southwest VA area

ken 3 months ago
24340 abingdon been lagging with very slow speed at 1/3 rate for almost 2 days now.

Josh 3 months ago
Bristol va lagging for 2 days know

fiona wish 3 months ago
49339 Pierson internet comes and goes for many days current day 12/13/23 Point broadband unplugged restarted hardware still same 2 weeks on and off all the time point broadband fiber must either suck or many problems otherwise

William 3 months ago
24266 Lebanon. I’ve been without internet now for 6 days. They can’t get anyone out here for a week.

Jordan 4 months ago
13803, Marathon. Horrible internet all weekend. Currently paying for 300/300 and getting 3/16. Unacceptable.

Robert Shubert 4 months ago
Internet down in Hagerstown 21740 like this is ridiculous

R 4 months ago
Internet is acting up like wtf

Tom 4 months ago
Hagerstown out again 21740

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About Point Broadband

Potential Network-Related Disruptions with Point Broadband:

1. Service Outages: Unforeseen technical glitches or planned system upgrades can sometimes result in temporary service interruptions.
2. Reduced Internet Speeds: During peak usage times or due to system congestion, users might experience speeds that are slower than their subscribed package.
3. DNS Resolving Issues: Difficulties with the Domain Name System (DNS) could lead to troubles accessing specific websites or prolonged page loading times.
4. Connectivity Drops: Sporadic connection losses might occur, potentially requiring modem or router restarts to resolve.

Tips for Point Broadband Customers:

1. Stay Updated: Regularly monitor Point Broadband's official communication channels such as their website or social media accounts for any service-related updates or announcements about maintenance.
2. Ensure Device Health: Periodically check, update, and if necessary, reset your modem, router, and other related devices to make sure they are operating optimally.
3. Check Internet Speed: Use reputable online tools to measure if the internet speeds you're getting match your subscription package.
4. Contact Customer Support: If you encounter persistent or significant connectivity issues, reach out to Point Broadband's customer support team for guidance and troubleshooting.

With a proactive approach and staying informed, Point Broadband subscribers can effectively manage and mitigate potential network disturbances, ensuring a smooth internet experience.

Live outage map

Outage history

Reported outages on 28.03.2024:
There were a total of 9 outages at Point Broadband. The most frequently affected cities were: Detroit, South Branch, Ponchatoula
Reported outages on 27.03.2024:
There were a total of 4 outages at Point Broadband. The most frequently affected cities were: Lynchburg, Hodgenville, Ashburn, Atlanta
Reported outages on 26.03.2024:
There were a total of 22 outages at Point Broadband. The most frequently affected cities were: Bristol, Knoxville, Roanoke, Murfreesboro, Staunton
Reported outages on 25.03.2024:
There were a total of 10 outages at Point Broadband. The most frequently affected cities were: Salem, Knoxville, Bristol, Lebanon
Reported outages on 24.03.2024:
There were a total of 25 outages at Point Broadband. The most frequently affected cities were: Nashville, Hodgenville, Lynchburg, Kingsport, Knoxville
Reported outages on 23.03.2024:
There were a total of 48 outages at Point Broadband. The most frequently affected cities were: Knoxville, Lynchburg, Oklahoma City, Murfreesboro, Clintwood

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