Common problems are:
Affected cities:
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About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Live outage map
Outage history
Reported outages on 11.07.2024:
There were a total of 8 outages at Point Broadband. The most frequently affected cities were: Hamilton, Washington, Buffalo, Chattanooga, Clifton Park
Reported outages on 10.07.2024:
There were a total of 46 outages at Point Broadband. The most frequently affected cities were: Columbus, Washington, Hyattsville, Hagerstown, Bristol
Reported outages on 09.07.2024:
There were a total of 2 outages at Point Broadband. The most frequently affected cities were: Lebanon
Reported outages on 08.07.2024:
There were a total of 3 outages at Point Broadband. The most frequently affected cities were:
Reported outages on 06.07.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were:
Internet Enthusiast 1 day ago
21740 Hagerstown
Internet Enthusiast 1 day ago
21740 Hagerstown
Sarah 1 day ago
Outage for over an hour with no end in sight 45066 Springboro
Mark 1 day ago
Another outage springboro Ohio
Mark 1 day ago
Another outage springboro Ohio
James 1 week ago
Waited a week no Internet to get it fixed yesterday then out again today over an hour now. Lawrenceburg 38464
Austin Burke 2 weeks ago
Hagerstown 21740
Austin Burke 2 weeks ago
Outage for 4 days now. Hagerstown 21740
Austin 2 weeks ago
Outage. Called the tech support line and they confirmed it. Hagerstown 21740
Traci Kingsbury 3 weeks ago
21742 Internet down
C.wise 1 month ago
Out again point broadband is freaking junk this happen recently they say they r updating system but bvu never should've sold to this company internet has been shit ever since an with no other local internet providers we r stuck. 24258
Jessica 1 month ago
Outage 24228, clintwood Va
Cwise 1 month ago
Internet down not sure when it started hiltons,va
Not telling 1 month ago
Joke of a company can't fix anything. It rained for about an hour and a half then stopped. Shortly after, no Internet and it's been that way for the last 16 hours. No one to contact, they don't have an ETA either. My guess is they won't fix it until tmw as today is Memorial Day. Awful customer service. 49331 Lowell
Michelle 1 month ago
Outage again, we have had persistent issues with lag time, outages & no internet since Vergennes sold to Point. It rained a little & we have been out for hours, I don’t understand this!
Rodney 1 month ago
45066 Down. Anyone else?
Riptide 2 months ago
Okay what the heck point why are you giving me terrible internet now im trying to play vrchat and yall are ruining it for me 21740 hagerstown
Brenda stevenson 2 months ago
Stanton mi 48888
Brenda stevenson 2 months ago
No Internet this morning. Did all the usual checks still not working.
Cwise 2 months ago
Hiltons anyone else plume smart pods stop connecting point broadband says they aren't aware of a outage