All Point Broadband reports of the last 24 hours

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brandon Avatar

brandon
Starting week 4 of the internet being dead most of the time and sometimes functioning randomly for short periods of time. I called almost two weeks ago now. And the weather has cooled down several times to the point I know the tech guy was lying about the heat and atmospheric conditions being the cause of the outage. My best guess is they're replacing their network with fiber optic lines in my area. Either that or my wireless antennae is failing. There's no way an outage should have lasted this long. Back when we were under Casair there was a major outage and decreased service for like a year and a half. This better not be that major pile of BS again. 49319 Cedar Springs MI

4 days ago
Benjamin Avatar

Benjamin
Bristol TN 37620 net congestion appears to be due to a point broadband fiber break.

5 days ago
Linda Avatar

Linda
Is there an outage in Richlands Va 24641

1 week ago
Sierra Avatar

Sierra
Coming up on a week now without wifi. 24201 Bristol, VA

1 week ago
Brian Avatar

Brian
Our Internet has been intermittent the past 3 days. New Router and running ethernet cable and still having issues. 45066 Springboro

1 week ago
Sierra Avatar

Sierra
Wi-Fi has been out for three days now. Phone lines just say “we are aware of the outage” and don’t give an expected timeline for when Wi-Fi will be up and working again. This is the only Wi-Fi service in the area and the company doesn’t even do their job. How do they expect people who work from home or students to live their normal lives? Bristol, VA 24201

2 weeks ago
Timmy Avatar

Timmy
Internet speed is at or below 2.4 horrible for the last month called several times that say they are working on it. Cedar Springs Mi 49319

2 weeks ago
brandon Avatar

brandon
Going on week two of this crap the internet is either barely functional or just dead for hours. 49319 Cedar Springs MI

2 weeks ago
Brandon Avatar

Brandon
The internet has been down most of the week. I called and the tech support is claiming the hot weather and atmospheric conditions is interfering with the wireless tower signals. Said it was a design flaw which I think was a lie. Considering we've had heat waves in my area before without the internet dying for no apparent reason. 49319 Cedar Springs MI

2 weeks ago
Brandon Avatar

Brandon
Internet has been down most of the day the connection comes back every now and then but then dies as soon as you try to load a website 49319 Cedar Springs MI

3 weeks ago
Jonathan Avatar

Jonathan
No internet In hagerstown MD. This happens every month and the down time gets longer everytime. Fix it please.

4 weeks ago
brandon Avatar

brandon
Please just fix whatever is going on with the towers in my area. I am sick of the internet slowing way down or just randomly dropping the connection. The only time the connection seems somewhat stable is during the middle of the day. 49319 Cedar Springs MI

1 month ago
Sandra Avatar

Sandra
Internet not working for at least a few hours. 24201 Bristol

1 month ago
brandon Avatar

brandon
The past week the internet has been going out around 8-11PM and doesn't come back until the morning. 49319 Cedar Springs MI

1 month ago
Salma  Avatar

Salma
Very bad service the last 2-3 days in Cumberland gap, going in and out and completely out constantly. Switching providers as soon as I can. Cumberland gap, 37724

1 month ago
Mark Avatar

Mark
Pierson mi 49339 No internet for 2 days. They won't pick up the calls and they don't return calls. Not right!! Horrible customer service!! Very pissed at how they're allowing this to happen and not let their customers know wtf is going on.

1 month ago
Rebecca Avatar

Rebecca
49339 Pierson Point broadband has been down over 24 hours. Called support and left several messages. No calls back. Complete nonsense get it together already.

1 month ago
brandon Avatar

brandon
Internet was out for hours this morning only just came back. If Casair still existed instead of being merged into Point Broadband I'd swear they were the same company with how poorly managed they are and how bad the service is. But since they're the only option we have to put up with their BS.49319 Cedar Springs MI

1 month ago
Carol Penney Avatar

Carol Penney
Once again it is down this is becoming a recurring problem never had this much trouble when it was Casair.

1 month ago
Dan Avatar

Dan
Internet down again for last 30 mins. 49331 Lowell MI

1 month ago

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Outage history

Reported outages on 12.08.2022:
There were a total of 4 outages at Point Broadband. The most frequently affected cities were: Atlanta, Miami
Reported outages on 11.08.2022:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Atlanta
Reported outages on 10.08.2022:
There were a total of 7 outages at Point Broadband. The most frequently affected cities were: Atlanta, New York, London
Reported outages on 09.08.2022:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were:
Reported outages on 08.08.2022:
There were a total of 21 outages at Point Broadband. The most frequently affected cities were: Ashburn, Atlanta, Newark, Chicago
Reported outages on 07.08.2022:
There were a total of 13 outages at Point Broadband. The most frequently affected cities were: Atlanta, Ashburn, Newark
Reported outages on 06.08.2022:
There were a total of 11 outages at Point Broadband. The most frequently affected cities were: Atlanta, Ashburn, Newark