All Point Broadband reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Albany, Charlotte, Atlanta, Canton, Beacon

Comments on Point Broadband

Let others know about your problems with Point Broadband: Write comment

Jacob  Avatar

Jacob 1 day ago
Internet has been down for hours with no end in sight. 24202 Bristol VA

expertbasser  Avatar

expertbasser 6 days ago
24201 Been OUT since Friday night 03=17=2023

Shannon Avatar

Shannon 1 week ago
Mine is coming and going too… Davenport va

Curtis Avatar

Curtis 1 week ago
Internet keeps going out 24266 Lebanon

Danyl Avatar

Danyl 1 week ago
I am currently experiencing an outtage in bristol, va

Mo Soliman Avatar

Mo Soliman 1 week ago
This becomes unacceptable, the internet is almost down every day around Midnight, in Springboro OH, it's the time I have to submit my report to work, it's not a reliable internet service.

Jeff Avatar

Jeff 1 week ago
Springboro Ohio 45066 Point broadband is TERRIBLE!!! Constantly either lose internet everyday for 10 min clips. 6 to 10 times a day. Or there is an outage. Should only have to pay 75% of the bill for 75% of the service.

Chris Avatar

Chris 1 week ago
Up in Tazewell tn

Christina Avatar

Christina 1 week ago
We have our internet back up and running!! Blackwater VA 24221 !!!

Stephen Ball Avatar

Stephen Ball 1 week ago
I have had very slow speeds for almost 2 weeks. Hopefully they give discounts for not being able to provide the speed I am paying for. 24319 Chilhowie, VA

C Avatar

C 1 week ago
Just spoke to them directly. From what I understood, there are a lot of states with downed internet and they can't figure out where the fiber is broken or whatever, and that's what's taking so long.

Jo Avatar

Jo 1 week ago
New Tazewell, TN 37825 out for 26 hours now. I have lost a day and a half of work. I wish they were more forthcoming about the issue, progress made, and ETA, so we could make other arrangements if needed. It never occurred to me that the outage would last this long.

Beatrice  Avatar

Beatrice 1 week ago
Still ought in jonesville. We don't have a lot of outage but when it does it's usually for days

Beatrice  Avatar

Beatrice 1 week ago
24263 jonesville

Jan Avatar

Jan 1 week ago
Internet still out in Jonesville since yesterday.

C Avatar

C 1 week ago
They finally updated the automated message. Now it says that as of noon, their "upstream provider" is still repairing fiber.

Michelle Avatar

Michelle 1 week ago
Still out in Thorn Hill, TN and WiFi is the only way we can make and receive calls. We live in a dead spot.

Michael Locascio ???? Avatar

Michael Locascio ???? 1 week ago
I have made many calls to Point-Broadban. I am not really sure what is going on sometimes it’s a fiber loss. Sometimes it’s a switch sometimes it’s a server. Looking at the loss map I don’t know how it can be any of them. Maybe they forgot to pay their bills since I don’t know how a service disruption in Atlanta or Chicago could be attributed the same thing

Jimbo Avatar

Jimbo 1 week ago
Still out. Cumberland Gap TN 37724

Leah Avatar

Leah 1 week ago
Is anyone else experiencing outage in Norton VA area?

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Outage history

Reported outages on 25.03.2023:
There were a total of 9 outages at Point Broadband. The most frequently affected cities were: Albany, Athens, Nashville, Columbus, Springboro
Reported outages on 24.03.2023:
There were a total of 10 outages at Point Broadband. The most frequently affected cities were: Staunton, New York, Farmington Hills, Bristol, Birmingham
Reported outages on 23.03.2023:
There were a total of 10 outages at Point Broadband. The most frequently affected cities were: Atlanta, Nashville, Salem, Lynchburg, Moneta
Reported outages on 22.03.2023:
There were a total of 5 outages at Point Broadband. The most frequently affected cities were: Roanoke, Galax, Salem, Chilhowie, Chesapeake
Reported outages on 21.03.2023:
There were a total of 3 outages at Point Broadband. The most frequently affected cities were: Washington, Chattanooga, Madison Heights
Reported outages on 20.03.2023:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Charlotte
Reported outages on 19.03.2023:
There were a total of 3 outages at Point Broadband. The most frequently affected cities were: Waterford, Columbus, Nashville