Common problems are:
Affected cities:
Comments on Point Broadband
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About Point Broadband
Potential Network-Related Disruptions with Point Broadband:
1. Service Outages: Unforeseen technical glitches or planned system upgrades can sometimes result in temporary service interruptions.
2. Reduced Internet Speeds: During peak usage times or due to system congestion, users might experience speeds that are slower than their subscribed package.
3. DNS Resolving Issues: Difficulties with the Domain Name System (DNS) could lead to troubles accessing specific websites or prolonged page loading times.
4. Connectivity Drops: Sporadic connection losses might occur, potentially requiring modem or router restarts to resolve.
Tips for Point Broadband Customers:
1. Stay Updated: Regularly monitor Point Broadband's official communication channels such as their website or social media accounts for any service-related updates or announcements about maintenance.
2. Ensure Device Health: Periodically check, update, and if necessary, reset your modem, router, and other related devices to make sure they are operating optimally.
3. Check Internet Speed: Use reputable online tools to measure if the internet speeds you're getting match your subscription package.
4. Contact Customer Support: If you encounter persistent or significant connectivity issues, reach out to Point Broadband's customer support team for guidance and troubleshooting.
With a proactive approach and staying informed, Point Broadband subscribers can effectively manage and mitigate potential network disturbances, ensuring a smooth internet experience.
Sam 2 months ago
No internet since about 12:30 or so. I'm in Marion,VA
Cornelis 2 months ago
No internet since 6pm last night
Hayden 2 months ago
Internet is out Caddo Mills, TX 75135
Denise 2 months ago
Internet has been out since early today. This is becoming a problem. In new Tazewell TN.37825
Desiree Watts 2 months ago
Internet is down. In and out but ultimately not functioning. Wytheville 24382
Chloe Watts 2 months ago
Internet is running much slower than usual and going in and out wytheville 24382
Mary Steger 2 months ago
No internet!!!! Tazewell, Tennessee 37879
Ronald 2 months ago
Down in Lebanon, Va
Christopher Balisteri 2 months ago
Down in WISE VA
Jessica Sutton 2 months ago
Down in Tazewell
Steph 3 months ago
Internet has been down most of the time since last Wednesday. Works in spurts of less than 20 seconds. .09 mbps dowload and 1.97 mbps upload average speed on speed tests....when I can run them. Three emails to Point Broadband and no response. - Newaygo, MI
Bill 3 months ago
Washington county VA 24210. My internet has been down for more than a week. A technician was here for maybe 5 minutes and said the problem was outside the house and he would put in a order to have it fixed. Still no internet. This is beyond unacceptable.
Tonya 3 months ago
36801 Opelika, AL out since about 4
Tony viers 3 months ago
Is the internet down at vansant va zip 24656
Jessica Whitley 3 months ago
Bristol24202. A tree down on my Internet line.
Sevedra 3 months ago
No internet since Friday evening, it's now Monday morning, but "no outages"???? Canton GA 30114
Austin 3 months ago
An internet outage on my one day off... just my luck. Hagerstown, MD 21740
Kim wise 3 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???
Kim wise 3 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???
Kim wise 3 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???