Common problems are:
Affected cities:
Comments on Point Broadband
Let others know about your problems with Point Broadband: Write comment
About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Live outage map
Outage history
Reported outages on 17.06.2025:
There were a total of 2 outages at Point Broadband. The most frequently affected cities were: Roanoke, Lebanon
Reported outages on 13.06.2025:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were:
Reported outages on 12.06.2025:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were:
Reported outages on 11.06.2025:
There were a total of 2 outages at Point Broadband. The most frequently affected cities were: Bristol, Cincinnati
Nick 2 years ago
Internet out again.. Hagerstown,21742
Dana Walker 2 years ago
This is ridicules with all these outages in the Hagerstown md area and the customers not even being compensated for the service they paid for and are.not receiving in these times of outages!!! 21742- Hagerstown MD!
... 2 years ago
21742 hagerstown How long does it take to find a problem and fix it......willing to bet they won't compensate for the time it's been down even though we've paid for it and can't use it
stryker 2 years ago
45066 Springboro, OH, Greenleaf Village; conduit installers for Alta Fiber (Cinci Bell) cut Point Broadband fiber sometime after 1 pm 5/8/23. Still down @ 7:30 am 5/9/23.
Robert Burbage 2 years ago
It's been over two days since outage in 21740 Hagerstown
Rh 2 years ago
45066 back up
B 2 years ago
Down again in 45066
Scoobapadi 2 years ago
Down again in 45066
Barry 2 years ago
45066 out again.....the last few times it's been between 4-12 hours to fix
Beth M 2 years ago
Yes. 46066 is down AGAIN. Think I’ve been Down more with the few months on point than 10 years of spectrum.
Tgirl 2 years ago
45066 down again
RS 2 years ago
My internet down about 1 hour ago. 45458...Warren County
Bill R 2 years ago
45066 Internet out again. Third time in less than two months.
Joe 2 years ago
Down in 45066
Patrick Walsh 2 years ago
45458 is down
Rh 2 years ago
45066 down
Thomas 2 years ago
Anybody know why it's down
Tom 2 years ago
Not on the west end Hagerstown 21740
Ashley 2 years ago
Anybody’s service on yet?
Simon 2 years ago
21742 internet out since 3:45 still no service at 5:40. Time to find a new service. Tired of slowdowns and outages.
Dave 2 years ago
21740 internet out about an hr ago maybe still not up all I’m hearing is it will be up soon we’ll see
Robi 2 years ago
21742, Hagerstown. Down since around 345 PM EST. Support claimed 30 minutes ago that techs were being called to address the outage.
Andre 2 years ago
Nvm it's back up lol I jumped the gun I just unplugged it and plugged it back in and it started to work again
Andre 2 years ago
Internet has no connection again smh 3rd time I'm having a problem and didn't even have this service for a month yet!! 21740-Hagerstown
Nick 2 years ago
Internet down 21742
Austin 2 years ago
Key they won’t fix it til Tuesday they don’t work today
Key 2 years ago
Does anybody know what’s wrong with the internet is everyone having an uninterrupted outage or is it just me 21740
Dammit 2 years ago
Been out since a little before 7 21742, I work from home and have a small business ... I needed the internet for the PC
Bobby 2 years ago
Come on yall 21740
Naidai 2 years ago
21740 hagerstown what's this? After threatening to cut me off two days after paying bill for $20 now there's an outage? I hope I'm refunded money for the inconvenience of the outage
Michelle 2 years ago
Yeah Jeremy you get ‘em! 21740
Anonymous 2 years ago
Really again with this no connection!? How you gonna have an outage and no one on call to fix it? This some bull.
Jeremy 2 years ago
Shutup Jimmy. Some of us want to watch our shows. We pay good money for our internet not for it to be broken during the peak of the evening. I spent all day doing shit and the second I get home and want to wind down the shit goes out. You don’t need to tell us how to feel. I’m allowed to be frustrated at this bullshit.
Robert 2 years ago
Internet done hope it get fix ill just take a nap 21740
Jimmy R. S 2 years ago
Internet is down but it ain't the end of the world, people calm down, just turn up your Hotspot and you'll be fine. If you need your gadgets to work, then Name it the same as your homes internet. 21742
Garrett 2 years ago
Hagerstown 21740 bro it’s like y’all know we all have off tomorrow and want to enjoy our evening. Please stop being dogshit!
John 2 years ago
Man I’m trying to get jiffy wit it but ofc no interrrrrnet 21742
Susa 2 years ago
Tf I can’t even play Fortnite rn 21742
Deborah 2 years ago
Internet down 21740 Hagerstown Md
Travis 2 years ago
They need fix this crap especially on a holiday weekend 21740 Hagerstown