All Point Broadband reports of the last 24 hours

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Comments on Point Broadband

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Jeff Avatar

Jeff
21742 Hagerstown WTF!!!!! 21 hours now. I have cancelled Point service and have dreadfully gone back to Antietam. This has happened far to often to proclaim Reliable service. BS!!!!!

1 month ago
Salema Avatar

Salema
21740 - Hagerstown They still have no idea when they’ll have this fixed! This shit is insane

1 month ago
Jeff Avatar

Jeff
21742-Hagerstown MD Still down! Unbelievable that an outage could possibly take this long. I couldn't wait to get away from Antietam Cable. This is the 5th outage with Point since the short time I have been using them. Not Reliable, No Answers, clueless on status. Very frustrating and angry. Back to Antietam.

1 month ago
Dillan Avatar

Dillan
This is bullshit point broadban is a joke they don’t give a shit about there customers at all they could careless half of them are drunks the people that came and hooked my internet up was drunk then I caught them sitting at the liquor store drinking minis like they are a fucking joke I didn’t even have to go through this when I had antiem cable yea the internet would go out but they would have it back on in a hour or 2 tops every single time I guess I really should of never switched to point broad ban I say every one should just leave them and go back to antiem cable honestly then maybe they would really give a shit about the customers and really do there job anit no way in hell people have been there all night long working on the outage no way possible nobody was there to began with I drove around all over this town out parts of town I didn’t see not one point broad ban person working on not a damn thing

1 month ago
Pissed off Avatar

Pissed off
They have no ETA, they do not know why it went down when I finally got through on customer service to ask. I was just told they are still currently working on it. It's been over 12 HOURS!!!! I HAVE TO WORK AT 9 AND WORK FROM HOME WHAT THE FUCK??? They told me to unplug everything and plug it back in and obviously it didn't do shit. FUCK you're damn if you have them and you're damned to if you have Antietam. I hate this town. Hagerstown 21742 world's shittiest town

1 month ago
sheen Avatar

sheen
still nothing.....

1 month ago
Salema Avatar

Salema
21740 - Hagerstown 10 hrs and counting….This is ridiculous

1 month ago
Tim Avatar

Tim
6 hours down …would like to know why? 21740 Hagerstown

1 month ago
sheen Avatar

sheen
21742 still down ... any one find a eta yet ?

1 month ago
Garrett Avatar

Garrett
Why is point broadband so dogshit ? I literally just wanted to come home and play some video games after a long work week. I hate living in Hagerstown

1 month ago
Amber Avatar

Amber
Internet's been down since 5ish. This is ridiculous and there's no ETA given when you hear the automated message. Good luck getting through to anyone because there's too many other people ahead on the call. I have to work tomorrow from home for fucks sake. Hagerstown 21742 , garbage town and garbage internet

1 month ago
Amber Avatar

Amber
Internet's been down since 5ish. This is ridiculous and there's no ETA given when you hear the automated message. Good luck getting through to anyone because there's too many other people ahead on the call. I have to work tomorrow from home for fucks sake

1 month ago
Dillan Avatar

Dillan
21740 internet has been out since 730 pm it is now 1032 pm this is ridiculous people pay all this money for y’all’s internet and y’all can’t even get it fixed in a timely fashion like they most likely not even working on the issue at all and won’t be til tomorrow but don’t be lying to everyone about it be honest y’all are a company that says you have the best internet I switched from antiem cable because of this same problem and here I am again having the day issues can Hagerstown md please get a internet provider that doesn’t have a million and 1 problems all the time it’s unreal and ridiculous I’m sure it will be out all damn night long on a Friday night at that I’m sick of this

1 month ago
Dillan Avatar

Dillan
21740 internet has been out since 730 pm it is now 1032 pm this is ridiculous people pay all this money for y’all’s internet and y’all can’t even get it fixed in a timely fashion like they most likely not even working on the issue at all and won’t be til tomorrow but don’t be lying to everyone about it be honest y’all are a company that says you have the best internet I switched from antiem cable because of this same problem and here I am again having the day issues can Hagerstown md please get a internet provider that doesn’t have a million and 1 problems all the time it’s unreal and ridiculous I’m sure it will be out all damn night long on a Friday night at that I’m sick of this

1 month ago
Salema  Avatar

Salema
21740 - Hagerstown Internet has been out since 5pm…

1 month ago
Garrett  Avatar

Garrett
Wifi is down Hagerstown MD 21740 please fix it’s a Friday night damnit

1 month ago
Elmer willix Avatar

Elmer willix
Outage for point broadband in Hagerstown Md

1 month ago
Cynthia  Avatar

Cynthia
Orange Beach, AL 36561. My internet has been down since early this morning. It’s now 6:30 pm. Several others reporting outage in neighbourhood.

1 month ago
John  Avatar

John
Anyone else in Bristol VA having internet issues? Mine has been out for at least most of the afternoon today. Becoming more and more common it seems.

1 month ago
brandon Avatar

brandon
Starting week 4 of the internet being dead most of the time and sometimes functioning randomly for short periods of time. I called almost two weeks ago now. And the weather has cooled down several times to the point I know the tech guy was lying about the heat and atmospheric conditions being the cause of the outage. My best guess is they're replacing their network with fiber optic lines in my area. Either that or my wireless antennae is failing. There's no way an outage should have lasted this long. Back when we were under Casair there was a major outage and decreased service for like a year and a half. This better not be that major pile of BS again. 49319 Cedar Springs MI

1 month ago

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Outage history

Reported outages on 23.09.2022:
There were a total of 10 outages at Point Broadband. The most frequently affected cities were: Atlanta, Brooklyn
Reported outages on 22.09.2022:
There were a total of 35 outages at Point Broadband. The most frequently affected cities were: Atlanta, Ashburn, Chicago, Brooklyn, Miami
Reported outages on 21.09.2022:
There were a total of 8 outages at Point Broadband. The most frequently affected cities were: Ashburn, Brooklyn, London, Atlanta
Reported outages on 20.09.2022:
There were a total of 12 outages at Point Broadband. The most frequently affected cities were: Atlanta, Ashburn, Pompano Beach, Brooklyn
Reported outages on 19.09.2022:
There were a total of 5 outages at Point Broadband. The most frequently affected cities were: Chicago, Ashburn, Atlanta, Picton
Reported outages on 18.09.2022:
There were a total of 4 outages at Point Broadband. The most frequently affected cities were: Ashburn, Chicago, Toronto
Reported outages on 17.09.2022:
There were a total of 3 outages at Point Broadband. The most frequently affected cities were: Atlanta