Common problems are:
Affected cities:
Comments on Point Broadband
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About Point Broadband
Potential Network-Related Disruptions with Point Broadband:
1. Service Outages: Unforeseen technical glitches or planned system upgrades can sometimes result in temporary service interruptions.
2. Reduced Internet Speeds: During peak usage times or due to system congestion, users might experience speeds that are slower than their subscribed package.
3. DNS Resolving Issues: Difficulties with the Domain Name System (DNS) could lead to troubles accessing specific websites or prolonged page loading times.
4. Connectivity Drops: Sporadic connection losses might occur, potentially requiring modem or router restarts to resolve.
Tips for Point Broadband Customers:
1. Stay Updated: Regularly monitor Point Broadband's official communication channels such as their website or social media accounts for any service-related updates or announcements about maintenance.
2. Ensure Device Health: Periodically check, update, and if necessary, reset your modem, router, and other related devices to make sure they are operating optimally.
3. Check Internet Speed: Use reputable online tools to measure if the internet speeds you're getting match your subscription package.
4. Contact Customer Support: If you encounter persistent or significant connectivity issues, reach out to Point Broadband's customer support team for guidance and troubleshooting.
With a proactive approach and staying informed, Point Broadband subscribers can effectively manage and mitigate potential network disturbances, ensuring a smooth internet experience.
Janice 1 month ago
Point Broadband out AGAIN! It has been over an hour and you can't reach anyone.
Matt 1 month ago
My Internet is horrible everyday .I don’t understand how is fiber internet this bad. We can’t play online at all on the PlayStation I’m switching back to Antietam tomorrow.. aol dial up is faster than this shit ..
PointDownBand 1 month ago
Still not working right now as of 2/27/2024 2:40 AM, just another normal day.
Carol Blackwood 2 months ago
36561. Second time Wifi down in 2 weeks. Out for days at a time. I feel like im still on mediacom cable.
Veronica 2 months ago
Wifi has been having connectivity issues since 9:00 or earlier last night (before winter weather) in Hagerstown, MD 21740. Not a complete outage, but affecting my ability to work regardless. Unplugging & restarting router did not help.
Jonathan Pinion 2 months ago
Slow internet in Richlands Virginia well Raven but close enough. Youtube videos not playing well when i have 1 gigbyte internet. So sick of this it feels like it's messed up more than working as expected. Pobably go back to Spectrum. They should be discounting our bills as much as the internet is down or slowed way down!!
Joseph Small 2 months ago
internet went down but now orange light. Modem UFIBERLOCO is acting extremely slow 38464,Lawrenceburg,Tn
Joseph Small 2 months ago
internet went down but now orange light. Modem UFIBERLOCO is acting extremely slow 38464,Lawrenceburg,Tn
Suzanne 2 months ago
Internet down in Mid-Michigan. If they can’t handle Friday night “traffic”, how are they gonna handle Super Bowl Sunday???!!!
Leaps 2 months ago
Internet down in Canton Ga 30114
Bernie 2 months ago
Down again in Hagerstown 21742
Jen 2 months ago
Why is it out I. Hagerstown Md again?!?! This is costing me job hours!
Tish 2 months ago
Still out in Hagerstown MD
Blah 2 months ago
Out in 21742
Jarrett 2 months ago
Internet has been on and off all day. 21740 Hagerstown MD
Jem. 2 months ago
21740 My internet went down 45 minutes ago in mid work shift
Karen markins 2 months ago
We have no Internet today??
GK 2 months ago
Still out in southwest Virginia
Shirley Ray 2 months ago
No Internet since 8pm last night. 24370 Saltville
Bri 2 months ago
Marion VA near exit 45..no internet since 5am