Common problems are:
Affected cities:
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About Mile High Networks
Mile High Networks is an internet service provider, offering various connectivity solutions to its customers. Like other ISPs, users of Mile High Networks might occasionally face disruptions in their service.
Possible Network and Internet Issues with Mile High Networks:
1. Service Outages: There could be times when Mile High Networks experiences widespread service outages, making it impossible for users to connect to the internet.
2. Slow Internet Speed: Users might occasionally experience slower than expected internet speeds.
3. Connectivity Drops: Some users might face intermittent drops in their internet connectivity.
4. Login Issues: Challenges related to logging into the customer portal or account management system.
Troubleshooting Tips for Mile High Networks Users:
1. Check Official Channels: Mile High Networks may post updates about any ongoing outages or maintenance activities on their official website or social media channels.
2. Restart Modem/Router: A simple restart of the modem or router can sometimes resolve minor connectivity issues.
3. Check Cables: Ensure that all cables connecting your devices and the modem/router are securely plugged in.
4. Verify Network Settings: Ensure that the settings on your devices are correctly configured to connect to the Mile High Networks service.
5. Run a Speed Test: Use online tools to check your internet speed and see if it matches your subscribed plan.
6. Contact Customer Support: If you're unable to resolve the issue using the above steps, reach out to Mile High Networks' customer support for further assistance.
Although disruptions can be frustrating, understanding the potential issues and knowing how to troubleshoot them can help Mile High Networks users address and resolve challenges more efficiently.
Mary 1 week ago
86315 - having another big outage today, been down over 30 minutes. Would be nice if their website had outage info and expected time of resolution!
Marcos Della 1 month ago
86315 - Prescott Valley More outages this week, this time for >30 minutes. Its happened often enough that we called today. Was "first in line" and waited for 15 minutes then got the "we'll call you back, leave voicemail" message. Why didn't we get that right away rather than sit them to leave a voicemail that I don't expect to actually get a call back. Whatever reliability this company used to have, its getting worse and worse this past year. I don't know if there is a management change, turn over of technical people, or what.... But its getting to the point that Starlink is starting to look for reliable/viable regardless of the cost.
Anne 4 months ago
Internet has been out since 0630 today. Seems like this is happening more and more in Dewey. I'm getting really tired of it. When I signed up, they promised "reliable" service. And you can't talk to anyone. They just send pacifying emails.
Mariah 4 months ago
Internet is out again in Dewey. Seems like it's happening every other day now.
LaNae Roe 4 months ago
Anyone else having internet outage in Chino Valley
Samantha 4 months ago
86323 chino valley. On and off internet 2 hrs now
Steffanie 4 months ago
Lonesome valley 86315. Internet out again. No connection at all
Laura 4 months ago
Internet outage in Chino Valley, Yuma & 5N rd area. Went out 11/20, still no internet.
Jim 6 months ago
Check Mile Hi's facebook page, Apparently fiber optic cable cut in Phoenix. Been down since noonish.
Linda 6 months ago
Internet STILL out in Paulden 86334. Phones at Mile High not functioning. Cannot speak to anyone. This gets old and is so frustrating.
Devin R 6 months ago
Internets been down since 10am
Richlk 6 months ago
86314. No TV, Internet connection since about 12:30. Just blinked and went. Did all the shut-off, reconnect and still nothing.
Jason 6 months ago
Out AGAIN!!!! in lonesome valley Prescott Valley. What the hell???? Starlink here I come.
Chaz Garcia 6 months ago
Outage in Dewey since around 1. Your phone is offline too, so that’s awesome.
Jen 6 months ago
Paulden az 86334 still out.. Went out about noon 9/18/23
Lori 7 months ago
No internet since 12:30 this afternoon it is now almost 4:00 p.m.. Tried calling from four different phones and a landline in your phones are not working
PRIVATE 11 months ago
Our service has been offline for 10 days straight, can connect to the router but the router fails to make a stable online connection. 86327
Rick Koukal 1 year ago
86314, two weeks with intermittent loss of connection, cannot load fubo, load paramount for about 1 minute, then lose it again. Cannot get thru on the phone.
Larsen 1 year ago
High winds last night; no internet this morning in 86315.
PRIVATE 1 year ago
Constantly, constantly loss of internet in almost 98% of our thunderstorms here in Dewey.