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Comments on Mediacom

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Sean Avatar

Sean
Why is my internet out. Its been fine for the longest but its not connecting out of no where. I think its due to some type of error on Mediacoms end. I see construction down the road so that may be it. I just want a answer. - Ahoskie, 27910.

9 months ago
Steve Avatar

Steve
Lol maquoketa iowa out again. Work all day to come home and be bored cool thanks smh your service here sux 100%

9 months ago
H.jo Avatar

H.jo
I'm contacting this company because for the last 5 years that I've been a customer. When you get get service to your home there's a set up fee... Well, the man that hooked everything up... just added to whatever was already here... didn't bother to check where other lines were going...."Straight into the dirt ground." Are you being serious right now? I asked the latest young man here.well thank God for him and how through he was... I've been paying out of this world prices for this crappy service. I'm really going to be looking for a lawyer. It's honestly been very often that we would have to call and have worker reset us. This has me just feeling like I was taken advantage of and Lack of knowledge in employees to fix properly. I am Not and WILL Not let this just go by. So now due to frozen ground we have to wait to get cables buried underground until spring. Even though the snow is melting and cable is submerged in water. I Am So Violated n taken advantage of.....BUT Still pay your BILL on time...or Shut off. Very very upset customer, H Jo

9 months ago
Leslie Avatar

Leslie
Cable out in longneck del again.Please fix so we can watch playoff games.

9 months ago
Mcbride Avatar

Mcbride
Cable out or pixalated. 19966 longneck del.Please fix.It sucks missing football playoffs .When you pay good money to be able to watch.Please fix

9 months ago
Leslie mcbride Avatar

Leslie mcbride
Cable has been out since 3oclock am on Friday evening. PLEASE HAVE SOMEONE OUT TO FIX THE PROBLAM.longnecl del area.This sucks having to pay for a cable bill when you only have cable half the month.Please please fix these issues.

9 months ago
Mcbride Avatar

Mcbride
Mediacom cable has been out for 24 hrs now.Please send one of your road crews to longneck del area to fix the issue

10 months ago
Oliver pugh  Avatar

Oliver pugh
Mediacom internet connection going on and off for the Last 2 days they are worst cable company around

10 months ago
Ben Avatar

Ben
Internet down, Santa Rosa county, FL

10 months ago
Ryan Jeffery Ealy Avatar

Ryan Jeffery Ealy
Internet down in lakeport ca 95454

10 months ago
Tom Avatar

Tom
65810.......Charge a 120 some odd dollars to provide shit service, not even a 1/8 of what is my up to speeds. It is an absolute joke, ready for other options to be available

1 year ago
Kim Avatar

Kim
Springfield mo 65806. We've been without internet going on 4 days. First they said outage. Then they say they have to come here to fix it but it will be 3 days. They have already rescheduled today. I dont understand. New to the area and have never had any problems in the 3 previous towns we lived, with 3 different providers. What a huge inconvenience. Ruined my days off. Ive spent so much time on the phone with different people getting different stories. They like being paid on time. Bad way of doing business.

1 year ago
Sharon Avatar

Sharon
Ridgecrest, Ca internet down.

1 year ago
Sharon Avatar

Sharon
Ridgecrest, Ca internet down.

1 year ago
Charles  Avatar

Charles
62918 carterville Illinois I hope we get credit back for an outage that we have right now

1 year ago
Kurt Avatar

Kurt
MediaCom Internet down for over 2 hours. 3rd outage this week (Fairhope AL 36532) REAL sick of this. Told if paid xtra due to business from home outages of the service would receive priority. This is not true, it's been worthless.

1 year ago
Sara Avatar

Sara
Eastpoint 32328. Paid the bills and it gives me slow service then a complete outage this is honestly just a pathetic and frustrating thing that continues to happen. This is another blackout that they will see is their fault after blaming me..

1 year ago
Helen K chaknine Avatar

Helen K chaknine
internet outage again in keokuk . 52632. Be out all damn day do we get credit for the days this crap service doesn't

1 year ago
Adrian Avatar

Adrian
Internet completely down in our area. Called support and they told us that a technician won’t be out there until next week. We can’t wait that long! I got a relative working from home and we need that internet BADLY! Fix it now, not later!

1 year ago
Sandra Mayer Avatar

Sandra Mayer
Missing some channels Monroeville 36460

1 year ago

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About Mediacom

MediaCom Communications Corporation is a telecommunications provider based out of New York. It is a relatively new company, founded by Rocco B Commisso in the year 1995. MediaCom is said to be the first-ever company to introduce an AI-powered system into its customer service module. The system allows users to interact with a virtual customer support technician via a messaging service. The company won an award for this cutting-edge AI tech at the Cablefax Technology Awards in 2019.

MediaCom has gained popularity with the telecommunications customer base rapidly over the years and even won several awards for its efficient service. It was named the best ISP and cable operator in 2018 by TMT Magazine.

MediaCom also takes its social responsibility seriously, providing low-cost internet plans to homes that have school-going children and are in the K-12 range. The company aims to bridge the gap in the digital economy and provide easy internet access for children to learn and grow.

Regional availability

MediaCom has been a top cable operator especially in the smaller towns and areas within the states. It has become the largest internet operator in the state of Iowa and has a heavy concentration of customers in both the Southeast and Midwest regions.

MediaCom currently provides services in 22 U.S. states, including regular service in the outlying areas of the Florida Gulf Coast and Minneapolis. As of 2018, MediaCom enjoys a loyal customer base of over 13 million, making it the fifth on the list of cable companies in the country. Owing to MediaCom’s 1 Gbit initiative, Iowa was named as the state with the largest number of homes having high-speed broadband access.

Errors / network problems

MediaCom operates an on-demand help center called MediaCom Communities, where almost all types of errors and problems are listed along with discussion forums. This makes it easy to find solutions to your specific issues.

The MediaCom MobileCare app is an ideal way to check for outages in the area that may be causing your services to go down. Additionally, the app has an in-built troubleshooting system that can assist with several common network problems or errors.

Troubleshoot yourself

In instances where your digital TV service is down, you can perform a few basic checks before resorting to customer support. Check the cable cords at the back of the device are connected securely; check that the switches on the remote control or A/B switch is in the ‘Cable’ position and the VCR is set to ‘TV’ mode; check the remote-control batteries to see they’re still working; and lastly check that the power is functional in other electrical devices in your home, if not this might be a power issue.

If the MediaCom internet network is facing an outage, the trouble could be with the wireless router or with your line to MediaCom. First check to see whether other devices in your home are receiving the Wi-Fi signal, like a mobile phone. If yes, try resetting the router to refresh the signals. If you are able to connect to the network but not to the internet, it may be an issue with the MediaCom modem. Try connecting the modem directly into your device. If the issue is still not fixed, reach out to MediaCom at 1-855-MEDIACOM, available 24/7.

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Outage history

Reported outages on 29.11.2022:
There were a total of 7 outages at Mediacom. The most frequently affected cities were: Brooklyn, San Jose, Chicago
Reported outages on 28.11.2022:
There were a total of 3 outages at Mediacom. The most frequently affected cities were: Atlanta, Chicago
Reported outages on 27.11.2022:
There were a total of 3 outages at Mediacom. The most frequently affected cities were: Atlanta, Brooklyn
Reported outages on 26.11.2022:
There were a total of 2 outages at Mediacom. The most frequently affected cities were: Atlanta
Reported outages on 25.11.2022:
There were a total of 2 outages at Mediacom. The most frequently affected cities were: Chicago, Newark
Reported outages on 24.11.2022:
There were a total of 5 outages at Mediacom. The most frequently affected cities were: Los Angeles, Atlanta, Chicago
Reported outages on 23.11.2022:
There were a total of 4 outages at Mediacom. The most frequently affected cities were: Chicago, San Jose, Atlanta, Brooklyn