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About Frontier
Frontier Communications is an American telecommunications company. Known as Citizens Utilities Company until 2000, Citizens Communications Company until 2008, and Frontier Communications Corporation until 2020, as a communications provider with a fiber-optic network and cloud-based services, Frontier offers broadband internet, digital television, and computer technical support to residential and business customers in 25 states. In some areas it also offers home phone services.
Carmelita Klein 1 year ago
May 15, 2023 92544 Hemet & Sage Frontier Internet/Wifi has been down with no connection every evening for the past few days including this past weekend. Not happy!
Carmelita Klein 1 year ago
92544 Hemet & Sage area Wifi has been every evening for the past few days. Not happy!
Joanne 1 year ago
Frontier cable went out for 3 hrs today (5/13/2023) Frontier cables fails on a regular basis. Over twenty failures in the last three months. We spend hours on the phone only to be told there is not problem; yet, no phone, not first alert, and no TV.
Debbie 1 year ago
Manteca 95337 I’m going to contact direct tv about satellite. Can I have two internet at one home? Eventually I suppose frontier will come back up but I’m reading this comp at can be down a week or more at a a time
Debra 1 year ago
Going on third day now outage with no explanation what is happening. Manteca 95337
Eddie Calahan 1 year ago
Watauga Outage supposed to be fixed hours ago
Moses 1 year ago
Briar Tx 76020 no service with frontier since friday evening, nearly 48 hours now. Said outage was happening in Keller Tx, a city about 20 minutes away. No real indication as to why there is an outage or how long it will last. Just getting text saying it will be resolved in 4 hours.
Wendy 1 year ago
62966 Murphysboro Illinois Been out two days. No idea when it will be back. Frontier just says outage in the area.
Dennis 1 year ago
Lyndon, WI 53944 Total outage for two days. Frontier does not show outage in their reporting site, yet has texted customers with open tickets that it is indeed an area outage. They can offer no explanation or expected resolution date or time.
Oscar 1 year ago
Trash internet outages all the time, no advance notification. Never had issue with Comcast. No eta when it will be resolved. Awful customer service. Crosby Tx 77532 Jan 22 2023
Brandy Allred 1 year ago
Internet provided by Frontier went out Nov. 7 2022.. its December 19th, over a month without internet or answers to when service can be restored. Not even one of thier retention specialists can get an answer except that a cable was cut.. this has happened 2 times since August but this is the longest I've gotten no resolution, & paid for internet to not receive service... very disappointing and frustrating. Crosby, Tx 77532
Mike (Kilgore, Texas 75662) 1 year ago
On 09/30/2022 I was setup with Frontier's 1GB fiber service near Kilgore, Texas 75662. On 10/13/2022 they had a fiber cut in Sulphur Springs, Texas that affected a few thousand customers (our service being one of those) and it took them until 10/15/2022 to get this repair made. On Tuesday, 11/15/2022 we encountered another outage and were advised it was yet another fiber cut that was affecting 274 customers. This outage had an estimated time to repair of 11/16/2022 @ 20:00. It is now 07:43 on 11/17/2022 and our service remains down.
john 1 year ago
18610 Blakeslee, PA : Fiber installed 3 weeks ago. It went down NINE DAYS AGO. Frontier cannot get it fixed. Opened 2 tickets. Crew never arrived.
Dominick 1 year ago
THIS IS REDICLOUS MY APPOINTMENT WAS LATE HAD THIS ABOUT A WEEK AND ITS DOWN?? Not working then saying there is an outage ITS BEEN SINCE 3 pm I pay for a reason!
Sean 2 years ago
Internet still out seven days long now Roanoke WV— 26447
Jeremy 2 years ago
Internet went down here around 11am, been out all afternoon Wilmington-45177.
John 2 years ago
Frontier Outage of about 10 minutes today. Tampa 33556
Bellasima 2 years ago
Burlington, MI 49029, Internet down since around 6 pm EST. Frontier rep said outage is affecting 4,500 households.
JAY 2 years ago
Pittsford MI,49271 Black Out ADSL2+ DSL 6 Mbps sucks
Babka 2 years ago
My sister-in-law is widowed, nearly 90 years old. She lives alone, has cancer and has been out of telephone service since Thursday & was told it would be repaired the following Wednesday. I called & talked seveal times to 6 different people. After explaining the situation many times to many people & telling them it was a MEDICAL EMEMGENCY, i still got no help….only Wendsday is available. She is waiting for a call from her doctor concerning treatment. This is uncalled for NON-SEVICE COLUMBUS NE, 68601