All Frontier reports of the last 24 hours

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Comments on Frontier

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James Young Avatar

James Young
Internet outage for past two days in LaVernia, TX, area code 78121. Please restore service ASAP.

1 year ago
Melissa Simpson Avatar

Melissa Simpson
According to a post made by someone on "istheservicedown" Frontier employees in the Tampa Bay area are on strike.

1 year ago
jerry Ziegler Avatar

jerry Ziegler
Please this cell phone hot spot is very weak signal and very slow, we rely on our internet to work and for kids to do school! Urgent, please, please, urgent, very urgent!

1 year ago
jerry Ziegler Avatar

jerry Ziegler
34238 sarasota, fl please fix our landline and internet problem, both are down. Our landline number is 9419222022

1 year ago
jerry Ziegler Avatar

jerry Ziegler
OUr landline and internet are both down, can you help fix the problem for us now? We are now using our cell phone hot spot to communicate with you, it is very frustrating, can't call the landline, no dial tone at all!

1 year ago
Clayton Marcum  Avatar

Clayton Marcum
Telephone and Internet has been out since, February 26,2021. Location @39 Montana Street Delbarton WV 25670. Between Taylorsville and Varney wv.25696.

1 year ago


About Frontier

Frontier Communications was originally established as the Citizens Utility Company in 1935. In early 1946, a young investor from New York, Richard Rosenthal, became president of Frontier. He helped extend the company’s reach across the country and become one of the premier telecommunications providers out there.

In 2009 and 2014, Frontier purchased substantial lines from Verizon and AT&T respectively, building up a wider userbase and better coverage across several states that the two companies operate in. Frontier also went on to purchase Verizon’s fiber-optic network, which came to be known as the Frontier FiOS.

Frontier Communications currently offers broadband internet services, telephone services – both local and long-distance, PC technical support, and digital TV services to residential users and small business users across the country.

Regional availability

Frontier Communications was initially a provider in rural localities and small areas alone, but in recent years it has expanded to include the larger metropolitan areas. Today, Frontier operates in 29 states in the U.S. and is the eighth biggest broadband service operator in the country. With a broadband subscriber base of over 37 million, Frontier has established itself as one of the more popular DSL providers in several areas, especially Connecticut, Florida, and California.

Frontier is also fourth on the list of fiber service providers, with a userbase of over 10 million. Its copper-based service, on the other hand, is available on a smaller scale, with availability to businesses in about 7 zip codes.

Errors / network problems

Frontier Communications has come under criticism from time to time about their fluctuating internet speeds and network outages. The company has claimed to be investing in improving the network infrastructure in the areas where services go down often and they have also assured affected users of discounted rates.

The Frontier Communications help center on their website consists of a range of common problems that users face along with steps to take to fix them. In the event that the issue persists, customer support is always available on their helpline at 1-800-239-4430, or get on to a live chat from their web page.

Troubleshoot yourself

For most internet and digital TV problems that you may face with Frontier’s services, the simplest solution is to restart the modem or set-top box. This refreshes the network and more often than not users have found that it fixed the issue.

For internet outages that are not due to a local area issue, try releasing and then renewing your IP address on the command prompt. Use the ipconfig/release or renew commands and then reboot the system. If your internet speeds are slow, some common solutions could be to clear your cache to improve load times, bringing your router closer to the device you’re using, or updating your anti-virus software to flush out any deterrents.

If your phone services are down, check if the issue is with your connection alone or an area-wide disruption. You can do this by logging on to the website and entering your area code or phone number. For individual issues, use the Automated Troubleshooting Tool on the website or visit the interactive Support Wizard for assistance.

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Outage history

Reported outages on 23.09.2022:
There were a total of 4 outages at Frontier. The most frequently affected cities were: Los Angeles, Dallas
Reported outages on 22.09.2022:
There were a total of 1 outages at Frontier. The most frequently affected cities were: Miami
Reported outages on 21.09.2022:
There were a total of 3 outages at Frontier. The most frequently affected cities were: Ashburn, Los Angeles
Reported outages on 20.09.2022:
There were a total of 2 outages at Frontier. The most frequently affected cities were: Chicago, Atlanta
Reported outages on 19.09.2022:
There were a total of 4 outages at Frontier. The most frequently affected cities were: Dallas, Atlanta, Los Angeles, Brooklyn
Reported outages on 18.09.2022:
There were a total of 1 outages at Frontier. The most frequently affected cities were: Atlanta
Reported outages on 17.09.2022:
There were a total of 15 outages at Frontier. The most frequently affected cities were: Atlanta, Pompano Beach, Miami, Los Angeles