All Fidelity Communications reports of the last 24 hours
Common problems are:
| Internet 86% |
| TV 11% |
| Website 1% |
| Phone 1% |
| Blackout 1% |
Affected cities:
Comments on Fidelity Communications
Let others know about your problems:About Fidelity Communications
Fidelity Communications is one of the smaller telecommunications operators in the U.S. Founded in the year 1940, Fidelity is a family-owned company, run by the Davis family siblings. Their father, late John Davis, built the company up to its potential with his unwavering entrepreneurship spirit. Over the last decade, Fidelity has been steadily acquiring smaller cable and phone operators to increase their userbase substantially.
Fidelity Communications’ largest acquisition took place in early 2012 when they integrated 14 different network systems from Cobridge Communications into their existing system. In early 2019, Fidelity began creating ‘1 Gig’ cities with their higher bandwidth network to facilitate completely connected homes. Some of the cities that are part of this ‘1 Gig’ revolution are Missouri, Rolla, Lebanon, Nevada, and Louisiana.
Fidelity Communications currently offers internet, phone, and cable services to both residential and business users.
Regional availability
Fidelity Communications operators its phone and internet services in 5 U.S. states, with the largest number of subscribers from Oklahoma, Missouri, and Arkansas. As per coverage area, Fidelity is 28th on the list of cable providers in the U.S., with about 384,000 subscribers. Fidelity additionally provides fiber internet, copper network, and DSL service to customers. The copper service is provided mainly to business users in about 11 zip codes. DSL service is utilized by about 30000 users, while approximately 21000 users are on their fiber service.
Errors / network problems
Fidelity hosts an FAQ section, a Support Center, and a Corporate Blog on their website, where you can identify most commonly faced problems with the service and find help in resolving them. The Corporate Blog especially is a very good source of information and tips on keeping your network connected.
The company operates a 24-7 Helpdesk Support that you can contact for additional assistance with any outage or network issues. Call them at 1-800-392-8070 to get help with service issues and also for any maintenance support you may require.
Troubleshoot yourself
A common problem you may see while using your FiDO box from Fidelity is a 5102-error code. If you receive this error, check all the cable connections to ensure they are fixed properly. If they are, try unplugging the Media Gateway along with all connected players. Reconnect them after 60 seconds and the error should be fixed.
If your internet connection is down or you face slow speeds on your network, check the Fidelity website to identify if there is a local outage. If not, try disconnecting power to all devices connected to the network. For slow speeds, run a speed test using the Fidelity website to check if the speed is less than 75% of what you should be receiving. If the speeds are on par, you may require a higher speed plan to handle the number of devices you’re using. If the speeds are lower than 75%, contact Fidelity to identify the cause.
Some standard practices to avoid several common issues are to shut down your computer every day after use and restart your router or modem at least once in a day.
Live reports
@tash5687 @Fidelity BEWARE BEWARE BEWARE Fidelity is the absolute worst in customer service! They cost me 14k today! There st… https://t.co/Jnzvs0WgIc
11.07.2020 01:01:33
@tash5687 @Fidelity BEWARE BEWARE BEWARE Fidelity is the absolute worst in customer service! They cost me 14k today! There st… https://t.co/qHzvcqP137
11.07.2020 01:01:20
@tash5687 @Fidelity BEWARE BEWARE BEWARE Fidelity is the absolute worst in customer service! They cost me 14k today! There st… https://t.co/4yPyiN8qhd
11.07.2020 01:01:04
@tash5687 @Fidelity BEWARE BEWARE BEWARE Fidelity is the absolute worst in customer service! They cost me 14k today! There st… https://t.co/qsRWcO5dqm
11.07.2020 01:00:54
@AFINACapital Looks like the DSC #mutualfund supporters are also the dinosaurs that are bleeding assets @Fidelity,… https://t.co/WFEXmNqAoN
11.07.2020 00:03:10
@BringHenryHome You should check your retirement funds and make sure you’re not invested in for profit companies who aide in humans… https://t.co/w12skUcHsL
10.07.2020 23:39:43
@Guayabita27 Be aware if you are planning to visit a FIDELITY agency (77079)They are taking very “seriously” social distancing t… https://t.co/ocsWtmeEjq
10.07.2020 22:36:33
@jmmckay1 I love Capitolism. I'm retired (March 27, 2020) I get a tax free Social security payment and a retirement payment… https://t.co/iVM3Wa0DSq
10.07.2020 22:08:32
@VegasSportsBum RT @Fidelity: Is this a bull or bear market? Learn which 2 market characteristics our Director of Global Macro, Jurrien Timmer, is looking…
10.07.2020 22:03:15
@klalik30 Wake up @Fidelity
10.07.2020 21:40:30
@AbsorbingStates @austinfish @Fidelity @Vanguard_Group @Aetna It's definitely a legacy of an old process, but the lack of urgency to… https://t.co/qaN03aKqUt
10.07.2020 21:17:25
@reliableBRS @Fidelity @TimmerFidelity Is there any way to contact Chairman and CEO, Abigail P. Johnson ? I have been going thr… https://t.co/ysJySb5Gcb
10.07.2020 21:16:59
@reliableBRS @RoyPaskow @Fidelity @RoyPaskow @Fidelity I am having the worst experience for last 3 months. They are not able to… https://t.co/E4Dllt73NO
10.07.2020 20:58:05
@austinfish @mariahhay @Fidelity @Vanguard_Group Ripe for disruption!
10.07.2020 20:55:45
@austinfish @AbsorbingStates @Fidelity @Vanguard_Group @Aetna I think it’s large old systems and processes that take too long t… https://t.co/8hw3JtLdr2
10.07.2020 20:54:52
@Briansweinstein @JMacInvesting @Fidelity Thanks as always 👍🏻
10.07.2020 20:43:44
@Briansweinstein @JMacInvesting @Fidelity Strange idk? I’ll have to call
10.07.2020 20:43:08
@JMacInvesting @Briansweinstein @Fidelity mine is right under "Your balance history" not sure bro. https://t.co/Mo9fPpY9WA
10.07.2020 20:42:04
@Briansweinstein @JMacInvesting @Fidelity Im way over a year. It’s a graph of “your balance history” and “assessed allocation”. Idk 🤷🏻♂️
10.07.2020 20:33:23
@ThatAnthonyP @Fidelity @RobinhoodApp @etrade you up?
10.07.2020 20:29:16
@JMacInvesting @Briansweinstein @Fidelity and you have to have a full year of data for the bar chart to show up
10.07.2020 20:25:34
@JMacInvesting @Briansweinstein @Fidelity you have to click one account first.
10.07.2020 20:24:58
@JMacInvesting @Briansweinstein @Fidelity Click on one of your accounts on the left side on the web broswer, then click summary https://t.co/RLYonGFnI4
10.07.2020 20:24:39
@ThatAnthonyP @Fidelity @RobinhoodApp how long is your typical hold time I’ve been on with fidelity about an hour now with no help in sight.
10.07.2020 20:19:25
@austinfish @MikeyLiebman @shearic @Fidelity @Vanguard_Group TIIA actually handled it well. It was all online and took minutes.
10.07.2020 20:09:21
@AbsorbingStates @austinfish @Fidelity @Vanguard_Group Submitting healthcare reimbursements to @aetna is very much the same as the F… https://t.co/aZVh68cxKl
10.07.2020 20:09:18
@BaronVonGarray @Fidelity @Visa @usbank Is there any senior person at Fidelity that can actually help me? I am so sick of being a n… https://t.co/SqxkLtZTWl
10.07.2020 20:08:41
@ThatAnthonyP @Fidelity I am still on hold
10.07.2020 20:08:31
@Briansweinstein @JMacInvesting @Fidelity Sorry... Where? Mine has my balance not comparison.
10.07.2020 20:05:55
@BaronVonGarray @Fidelity @Visa @usbank The people working here are truly moronic. Now on to the 10th customer service agent.
10.07.2020 20:03:51