All Fidelity Communications reports of the last 24 hours

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Comments on Fidelity Communications

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Chuck Cortwright 1 week ago
Your SHIT Internet is down again, IMAGINE THAT

Chuck Cortwright 1 week ago
Enjoy your LAST PAYMENT FROM ME. New Internet provider coming next month. SHOVE YOUR SHIT UP YOUR ASS

Chuck Cortwright 1 week ago
Enjoy your LAST PAYMENT FROM ME. New Internet provider coming next month. SHOVE YOUR SHIT UP YOUR ASS

Chuck Cortwright 1 week ago
Super Bowl will be fun with the Fidelity Internet going out again today. Why would I expect anything different from the SHITTY SERVICE

Chuck Cortwright 1 week ago
And it begins, once again Internet goes in and out. I guess it's another day not being able to watch TV. DON'T SIGN UP FOR FIDELITY IF YOU CAN HELP IT. IT'S THE WORST THING GOING.Cherokee Village seems to be hit hard every day now. Not that Fidelity cares they're getting their money

Okgood 2 weeks ago
Little Rock 72210 Internet out since 11:30pm last night... Now 9:12 am Thursday.. MOST aggravating thing is NO STATUS UPDATES

Chuck Cortwright 2 weeks ago
It would be really nice to be able to have the Internet work for more than five minutes at a time. It's going in and out in Cherokee Village constantly again

Chuck Cortwright 2 weeks ago
Great commercial about how good your Internet is, the problem is it's a LIE, you can't keep it working at all. Anyone looking for Internet check elsewhere

Chuck Cortwright 2 weeks ago
I keep seeing your commercial about how good your Internet is. Time to go to all platforms and warn people that it's a complete lie. Your service sucks.

Chuck Cortwright 2 weeks ago
Imagine that. Internet problems in Cherokee Village. They get their money every month, maybe put some of it towards fixing the shit

Chuck Cortwright 2 weeks ago
Once again the Internet is going in and out. Why do I pay for garbage. Maybe they don't care about the crap that they deliver (sometimes that is). But it's time to change

Chuck Cortwright 2 weeks ago
Imagine that, internet's going in and out again. It's really ANNOYING, on top of that it takes 10 to 15 minutes to reboot. It sure would be nice to actually watch TV instead of a circle going round and round

Chuck Cortwright 3 weeks ago
The worst internet around. If you need Internet in the Cherokee Village area look into NEXT or anything else besides Fidelity, you will be TOTALLY DISAPPOINTED with Fidelity. Not only with the Internet but with the prices as well

no 3 months ago
you guys have some nerve raising the internet bill and then being the worst internet provider in cherokee village arkansas. upload speed dropping down to 0.80 is pathetic

Marty 4 months ago
Internet down again in Harrisonville

Jenny 4 months ago
64701 out in Harrisonville

Shannon 4 months ago
Down in Nevada Missouri 64772

logan mcdermott-roe 4 months ago
cherokee village 72529 internet down

Wayne 5 months ago
I'd recommend staying far away from this ISP if possible, our Internet drops at least 5 times a day, and it never gets resolved. Has to be faulty hardware and poor infrastructure. 72206 little rock

Tiff 5 months ago
Internet has not worked in LR, AR 72210 for 7 days now, showing upstream issues, even purchased a brand new modem and same issue. Did all the troubleshooting over phone and nothing.

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About Fidelity Communications

Fidelity Communications is one of the smaller telecommunications operators in the U.S. Founded in the year 1940, Fidelity is a family-owned company, run by the Davis family siblings. Their father, late John Davis, built the company up to its potential with his unwavering entrepreneurship spirit. Over the last decade, Fidelity has been steadily acquiring smaller cable and phone operators to increase their userbase substantially.

Fidelity Communications’ largest acquisition took place in early 2012 when they integrated 14 different network systems from Cobridge Communications into their existing system. In early 2019, Fidelity began creating ‘1 Gig’ cities with their higher bandwidth network to facilitate completely connected homes. Some of the cities that are part of this ‘1 Gig’ revolution are Missouri, Rolla, Lebanon, Nevada, and Louisiana.

Fidelity Communications currently offers internet, phone, and cable services to both residential and business users.

Regional availability

Fidelity Communications operators its phone and internet services in 5 U.S. states, with the largest number of subscribers from Oklahoma, Missouri, and Arkansas. As per coverage area, Fidelity is 28th on the list of cable providers in the U.S., with about 384,000 subscribers. Fidelity additionally provides fiber internet, copper network, and DSL service to customers. The copper service is provided mainly to business users in about 11 zip codes. DSL service is utilized by about 30000 users, while approximately 21000 users are on their fiber service.

Errors / network problems

Fidelity hosts an FAQ section, a Support Center, and a Corporate Blog on their website, where you can identify most commonly faced problems with the service and find help in resolving them. The Corporate Blog especially is a very good source of information and tips on keeping your network connected.

The company operates a 24-7 Helpdesk Support that you can contact for additional assistance with any outage or network issues. Call them at 1-800-392-8070 to get help with service issues and also for any maintenance support you may require.

Troubleshoot yourself

A common problem you may see while using your FiDO box from Fidelity is a 5102-error code. If you receive this error, check all the cable connections to ensure they are fixed properly. If they are, try unplugging the Media Gateway along with all connected players. Reconnect them after 60 seconds and the error should be fixed.

If your internet connection is down or you face slow speeds on your network, check the Fidelity website to identify if there is a local outage. If not, try disconnecting power to all devices connected to the network. For slow speeds, run a speed test using the Fidelity website to check if the speed is less than 75% of what you should be receiving. If the speeds are on par, you may require a higher speed plan to handle the number of devices you’re using. If the speeds are lower than 75%, contact Fidelity to identify the cause.

Some standard practices to avoid several common issues are to shut down your computer every day after use and restart your router or modem at least once in a day.

Live outage map

Outage history

Reported outages on 22.02.2024:
There were a total of 2 outages at Fidelity Communications. The most frequently affected cities were:
Reported outages on 21.02.2024:
There were a total of 1 outages at Fidelity Communications. The most frequently affected cities were:
Reported outages on 19.02.2024:
There were a total of 1 outages at Fidelity Communications. The most frequently affected cities were:
Reported outages on 18.02.2024:
There were a total of 2 outages at Fidelity Communications. The most frequently affected cities were: Lawton
Reported outages on 16.02.2024:
There were a total of 2 outages at Fidelity Communications. The most frequently affected cities were: Dallas

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