All En-Touch Systems reports of the last 24 hours

No problems found!

Common problems are:

Affected cities:

Comments on En-Touch Systems

Let others know about your problems with En-Touch Systems: Write comment

Mat Avatar

Mat 2 days ago
Per their toll free support, revised ETR is 11:30am CST

Mat Avatar

Mat 2 days ago
Astound/Entouch down in Summerwood 77004 this morning. Called the 800# and they said it would back up at 10am CST.

Christine  Avatar

Christine 2 days ago
Houston,tx 77044 Internet down in neighborhood

Kathleen Anderson Avatar

Kathleen Anderson 2 weeks ago
77479 Sugar Land Tv not working since 6am today 1/23/23

Sreenivasa  Avatar

Sreenivasa 1 month ago
Internet is not working since 3 pm cst at Cincoranch, Sagewood neighborhood

Stephen Avatar

Stephen 1 month ago
Internet down since around 1pm CDT. Cinco Ranch II 12/18/2022

Dayo Avatar

Dayo 4 months ago
77494 Internet down again - second time in 2 weeks. No ETA on when it will be back on. Disappointed!

Benjamin Cintron Avatar

Benjamin Cintron 5 months ago
Problem with internet down during two last weeks.

Leia Avatar

Leia 8 months ago
Been out of service since memorial day weekend. Try calling customer service. Says it is closed call back during working hours.

Lee Avatar

Lee 8 months ago
Service is unreliable & down for 12 hours. This happens frequently. Customer service does not help after multiple calls. I’m so worried of what to do right now. 94533

Cheryl Avatar

Cheryl 8 months ago
Internet has been out for 4 days now! This is at a critical stage for us! We would appreciate some explanation & ETA! If unable to give this tell me if we need to find a new provider. 77375

DaveB Avatar

DaveB 8 months ago
What’s the point is signing-up for text alerts if they never use it?

greg griswold Avatar

greg griswold 9 months ago
been told their system's crashed since last week Friday. . . after now waiting 6 days, and after having been informed for the past 3 days that after escalating my issue of no phone service, each time being informed that they have fixed the issues, I am once again continuing to remain without having had any phone service since last week Friday. . . well over 20 calls now, pulled sim card, powered off for 1 hour more than 8 times, yet nothing works. . . been hung up on more than 20 times, impossible to be transferred to supervisor. . . and they call themselves a telecommunications company????

Kaf Avatar

Kaf 1 year ago
Internet has been down for two days. Tv has pauses in the programming. What is going on!

Mary Avatar

Mary 1 year ago
Missouri City 77459- no internet day 2!!! Called and they stated no estimate time for repair

Tammy haynes Avatar

Tammy haynes 1 year ago
Every morning the Internet is down. It eventually writes itself but this morning it is not. This is a Missouri City

Leyla Avatar

Leyla 1 year ago
Still no internet, second day, ridicules

Frustrated in LMF Avatar

Frustrated in LMF 1 year ago
ENTOUCH internet down for 2nd time in one week! 77406

Leyla Avatar

Leyla 1 year ago
77084. Again the internet is down, since this morning, time to say good bye to entouch

Tintu Chandy Avatar

Tintu Chandy 1 year ago
internet down from yesterday morning and is still not working in missouri city 77459


About En-Touch Systems

En-Touch Systems is native to Texas and has on offer internet service for its in-state residents. Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. Aside from fiber broadband, En-Touch Systems also offers cable internet service available to approximately 495,000 people, so they're the 27th largest provider of cable broadband in the US too.

Live outage map
View map

Outage history

Reported outages on 08.02.2023:
There were a total of 1 outages at En-Touch Systems. The most frequently affected cities were: Houston
Reported outages on 06.02.2023:
There were a total of 7 outages at En-Touch Systems. The most frequently affected cities were: Houston, Stafford, Plano, Spring
Reported outages on 04.02.2023:
There were a total of 1 outages at En-Touch Systems. The most frequently affected cities were: Houston
Reported outages on 03.02.2023:
There were a total of 2 outages at En-Touch Systems. The most frequently affected cities were: Houston, Los Angeles