Xfinity Outages

Liz 2 years ago
Still no internet with Comcast/Xfinity, restoration date was 10/15, no one at their customer service number has information, 33952 port Charlotte.

Jim bishop 2 years ago
33907 doctors can't monitor me over wi fi, my have to spend time in hospital till internet is back. Time for Morgan and Morgan. Everyone around me has internet

Fedup 2 years ago
No trucks anywhere. My wire is down from the pole. Reported a week ago or more. No trucks to be scene 33952 or at least nowhere near my neighborhood. Hope they don't plan on charging us for service this month. I call bullshit on their excuses. Has anyone contacted the FTC to turn up the heat? This is ridiculous and if you work from home....becoming very damaging. Get it together Comcrap.

D Auld 2 years ago
I too have had power for over a week. The cable wire from the street to my home off. I haven't seen ANY Xfinity trucks anywhere when I go shopping, much less my street. Port Charlotte 33948

Diane 2 years ago
10/15 was the date xfinity was to be restored. Port Charlotte has no internet 10/16

John McHugh 2 years ago
34288 No service since Hurricane Ian. Can't speak to anyone on phone . It is all automated !! So frustrated with Xfinity. 16 days without any service !!

Christine 2 years ago
My husband works from home and I have an online business and two Vrbos. My guests want to know what’s going on with the internet in Punta Gorda, and Harbor Heights. We want to know what’s going on with the internet in Peace River Shores. FLORIDA we have heard NOTHING from you on status! I would never disrespect my customers like this.

Joseph 2 years ago
33993 Cape Coral power has been down for more than two weeks now. I have gotten my power back a week ago since then. Also, a wire connecting the house to the power lines is down but doesn't appear to be damaged.

KW 2 years ago
33952 still no internet and no contact for the down line in the yard. I wish someone would come fix this before someone ends up injured because of this downed line.

I hate comcrap 2 years ago
34110 I’m about to get fired because Comcrap goes out every afternoon for hours.

shell 2 years ago
Be nice to get to at least talk to someone. Just want information on when we might get it back on, or even to let you know that it is out. How do we do that if we can not get ahold of anyone.

Frani941 2 years ago
I'm in port charlotte 33952 Had water the whole time, have power for almost a week, no internet since 9/28/22 due to Ian. Haven't even seen an xfinity truck anywhere!!! They don't take your calls, instead there is a bot that you cannot get anywhere. We pay good money for Xfinity services and think they should have updated equipment to use in these situations, What is the problem Xfinity??? Can you give us a month or 2 of free services for this inconvenience???

John 2 years ago
Up for 12 hours down for 12 hours up for 12 hours down for 12 hours now down for 24 hours can’t they turn the damn thing on

Michael Meinhardt 2 years ago
Punta Gorda, 33982. My area has had power since Sunday(almost a week). Poles are up all the way to my community. Why is it taking so long for Xfinity to start working again. My business and my GF depend on wiFi. If it continues much longer I will be check out other options for wiFi

NightRunner417 2 years ago
33967 Have power and water, but still no Internet since 9/28. I get that with the hurricane, outages were inevitable, but nor am I at ALL surprised that Internet would be by far the last service to be restored, lol. Call yourselves Xfinity now or even the savior of all mankind if you want. You're still Comcrap to me. Day 9 and counting and I know they're going to fail their estimate of back on by midnight tonight. There had better be a 1/3 reduction in my bill.

Mark 2 years ago
I haven't had Xfinity Internet since 09/28/2022. Today is day EIGHT. Now, we had a hurricane come through, and Xfinity can't be on the poles until FPL clears them. Some areas have complete devastation but not where I am. We had no power 09/28 - 10/2. I am aware of the challenges Xfinity is facing in my general area. What I don't excuse, is the complete lack of any information. NOTHING since before September 28th. Xfinity/Comcast - you need to COMMUNICATE with your customers!

T 2 years ago
34238 internet still down. Xfinity conveniently has stopped sharing the outage maps and no websites to be found to help. Reports of At&t actually texting and emailing customers affected and free of charge for this outage. Looks like well be switching. Customers over 20 years here and treated like dirt.

Rhydon Daddy 2 years ago
Everything is still down in zip 34135. During the hurricane, power never went down in my condo and the internet was up and running up until Wednesday evening and has yet to come back. People up the road with Frontier have internet, but yet xfinity can't even provide an update. 3 days and counting. This is ridiculous

Christina R 2 years ago
This is becoming ridiculous. We haven't had internet access for 24hrs now. We were barely effect by hurricane Ian. I don't understand why we don't have internet access. Power is on. Comcast needs to get it together. There's sunshine outside, no winds and rain. Its a beautiful day here in Vero Beach FL 32962.

AJ 2 years ago
Internet was down for almost the whole day on Aug 25th, Sep 3rd and today Sep 6th, in Fremont Area of California. And these outages were not informed outages, and customer service's estimated time is always few hours.

Jenn 2 years ago
Been out since late las night. Xfinity said it would be up by 3:30 pm … still no internet service. 48170 Plymouth, MI

Alyssa 2 years ago
98662 Vancouver WA. Can’t do telehealth with my patients. Not good for anyones mental health, lol.

Mark 2 years ago
No internet in galax virginia 24333

Xfinity is trash 2 years ago
Full outage for the past 2 hours by xfinity. would complain but it happens all of the time. good work comcast you guys suck donkey cock

Jonathan Meadows 2 years ago
I have never seen a Service that goes out everyday and evening like clock work. I can’t even do my Va appointments online because it’s so slow and I’m paying for high speeds. I have family members living in the mountains of West Virginia using satellite and getting better service then me. I truly don’t understand this and why the CEO of XFINITY isn’t up in arms over this. If another provider came in town people be jumping ship like it was on fire and sinking. I myself been looking into Elon musk Internet service along with his new phone service and phone. I think I need a good positive change before I blow a head gasket. If the CEO of XFINITY don’t event care. Then why should I be paying for a service that only works not even close to half of the time. The thing I truly think a lot of the problems are is the taps at the polls or box’s are bad and they are not changing then out only the service guys goes out to homes and put a quick band-Aid fix and calls it a day. A bad tap will cause all the problems everyone is complaining of. I was talking to one of the tech guys and I mentioned the out side tap and he just went blank, and avoiding the whole question and went on another topic

joe blow 2 years ago
08559 sucks ass all day extra hi spd too

Chandler 2 years ago
I hate it here 33993

F 2 years ago
elizabethtown,KY service is out

Jordan 2 years ago
Internet Beaver county PA

Kansuca 2 years ago
We have been having issues since Monday. Internet and phones down several times a day. Out right now in zip 32003

Liz 2 years ago
Versailles Ind 47042 no internet

danielle 2 years ago
Went down out of nowhere. No one will pick up the phone. The robot is the most useless and annoying thing possible. One time I got through to a human he hung up on me after he asked if I was calling from the number on my account. Of course not! How could I call from the number if the phones are down? So he just choose to hang up. He made no attempt to call back. Now I can't get past the robot. Using a hotspot from my phone I was able to get to Google. Tried looking for their down map, but I can't do that without signing in. I don't have that info here, and I shouldn't need it to see a map. They don't need anything outside of my zip code to show me if the part of the map where I live is in red. Worst service ever. 22602 winchester

XFINITYCRAP 2 years ago
33916... This recent outage was way too big and lasted too long to be a simple fibre line cut. It obviously was a cyber attack. Xfinity needs to own up to this and better secure our right to safe internet

Sharon Cortes 2 years ago
33914 & 33993 I am sitting at an xfinity store they say by 4am services should be back up. According to other third party apps my opinion looks like a cyber attack because the outage area is way to big and this store doesn’t have service’s up and running to even assist their own customers. Common sense They wouldn’t put their own systems out effecting their ability to assist customers.

Penny 2 years ago
33991.. way too many days of interruptions and outages each month

The log man 2 years ago
Xfinity blows donkey balls

COMCAST IS STILL EVIL 2 years ago
Time to regulate and fine this company as a Utility provider!

COMCAST IS EVIL 2 years ago
INTERNET DOWN FOR 4TH TIME THIS WEEK. 04-25-2022, ZIP 44408, COLUMBIANA OHIO.

Wabbit 2 years ago
Issues since Tuesday, no internet or cable. Seems to happen at the same time each day and is out for several hours.

XFinity Sucks 2 years ago
In Boynton Beach 33472 area. I've lived here for 7 months and Xfinity have had outages more than 3 times since I've been here. Internet and phone are out today. TV was out yesterday. You call and they tell you there is no problem but they cannot access your equipment saying they will send a tech out the next day. Then they admit the problem is on their side but still need to send a tech. Worst service I've ever had from an internet/tv provider.