WATCH Communications Outages

Robb61 1 year ago
Just got a new network connection and high price a few weeks ago. Been down at least 3 or 4 times today. When the service department says wide spread outage, they actually mean JUST THEM. 43302 Marion

Bill Weather 1 year ago
DOGSHIT COMPANY, WIFI HAS NEARLY BEEN OUT FOR A WEEK (we pay 130$) WE WILL SEE IF THEY EVEN GET 5$ FROM ME AT THE END OF THE MONTH

Alex 1 year ago
Evansville 47720 No service since Nov 4th. No eta of when it will be fixed.

Katie 1 year ago
No internet since Oct 15 in the evening. I see there is an outage in Ohio. Does that affect 44836 Green Springs?

Debra 1 year ago
Our internet is out almost every weekend & it is horrible. I wish you all would fix your towers in the rural areas, some people do work from home. Also, you should have technicians who aren't so rude with their customers and constantly blaming the customer, when the problem is not on our end! We are the ones who donate to their paycheck. Maybe you shouldn't charge such a high monthly fee for part-time service...

Amber 1 year ago
Yoder 45798 my internet has been out for 2 freaking days now every time i call over an hour hold i will be credited for this cause i just paid my bill or all hell will break loose i have no tv and no internet so someone somewhere better call me or fix it asap this is bs i never had this problem when i lived i. The city and that was comcast prepaid so freaking fix it oh and ur customer service sucks and i cant call till Monday i auggest u wanna be a big and good company u get better staffing and have 24/7 customer service cause thats all i have heard is how bad customer support is

Shannon 1 year ago
My internet service has been up and down for 2 months. I called this evening to try and get the problem resolved. Initially was told that it would be a 26 minute wait, so then I push 1 to have my number put in line for a call back, but of course that is not working, so I wait on the line. Finally get up to 8 minutes and 22 second hold to then be told it was now back to a 26 minute wait. After an hour and a half of waiting for someone to answer, I finally hung up and called back to speak to an operator to be told the wait time was actually three hours and the best part was she had no idea where the outages were, because she does not actually work for Watch. So tomorrow morning, I will be calling the Rushville facility and you will be giving me a credit for my time, which is not cheap! If you do not work with me then I will be more than happy to see you in court along with all of the other customers that you are screwing over.

Jessica 1 year ago
Well I don't no what to tell you but if am to advice you I will say you should DM dionysius_helios on Instagram and tell him what your problem is,I promise you, you will come looking for me to thank me,

Ryan Hossler 1 year ago
47711: This is the 4th outage within 30 days and 9 months of not receiving the speeds I pay for. What is the point of a business that isn’t able to provide its services?

Jim 1 year ago
I haven't had internet since May 21st. Have been trying unsuccessfully to get a technician since then. This week I asked a customer service representative to just be honest with me. Her response was that she was worried about her job, she was taking phone calls all day long just like mine.

Devin 1 year ago
47648 Fort Branch- Been without internet for 3 days. Sent 2 emails with no response. Contacted support yesterday in which the automated voice said i could have them call me back in 31 minutes. I finally got the call 3 hours later. The person said he would put in a ticket for level 2 and said they would contact me with 48 hours. Completely unacceptable.

Ted 1 year ago
Remington In. 47977- internet is down again and has been all day. Finally got through to customer service or whoever calls you back. She said all of watch Communications network is down with no answer on when they will have it restored. I’m counting down the days when we can finally get a real internet provider in our area! Watch is no different than the others with “over selling and under delivering!” Our monthly cost is ridiculous for this kind of service. Pretty sad when you have to go sit at McDonalds to do a meeting.

Lisa 1 year ago
Woke up to no Internet in Tiffin Ohio 44883. No one answers the phone either. Just wondering when service would be back up??

Michelle Duffy 1 year ago
Our internet has been down since early this morning, when will it be fixed? Rushville, IN 46173

Jenny 1 year ago
46714 Bluffton Internet quit working around 11:30 am today and is still down.

Lori Sudduth 1 year ago
46740 Geneva IN-Internet was working then went down about an hour ago. When I call it says "No one is available to take your call" and website will not come up. I assume the entire system is down.

Kristina 1 year ago
Arcadia,IN 46030 Does anyone know if there is an outage in my area? I noticed my internet was out in the middle of the night and trued to call tech support all morning now and tried 3 numbers and it won't even ring through. One number says line busy and the other two numbers says no one can take your call now and then hangs up. I have no idea where to go from here. This is getting old. Service I have received thus far is definitely not worth my 80 bucks a month.

Amber Smeltzer 1 year ago
Bluffton Indiana 46714 Always have internet problems .. can't catch signal in half my house when we do have internet up and running.. Its always towers or something... Multiple times a month... Really gets old

Christina 1 year ago
I have been without internet for about a week. Watch Communications says that it is due to the Westminster Tower and they have no timeline when it will be back up. When trying to alert others that there is an outage, Google tried to say I was a bot. Lima, Ohio 45806

Matt 2 years ago
Upper Sandusky. 43351. Had installed 3 weeks ago. Had 2 days without internet. It is now very very slow. Sometimes it doesn't connect at all. Would appreciate an explanation. Thank you