Common problems are:
Affected cities:
Comments on VTel Wireless
Let others know about your problems with VTel Wireless: Write comment
About VTel Wireless
VTel Wireless is an independent telephone company. VTel basically provides wireless internet, fibre-optic, DSL, Telephone and TV services. VTel’s HQ is based in Vermont. There is no compulsion of signing any contract with VTel.
Damien 4 months ago
Internet out in Chester 05143
Patience 6 months ago
No internet since last night.
Bob 7 months ago
05156 Springfield. The report shows no issues. Reset router but still no connection. Using phone.
Harris 8 months ago
Experiencing intermittent service and low speeds. Usually 20 Mbps, getting 3 Mbps with long ping times like 430 ms. 05602 Montpelier VT
user 123 9 months ago
Only getting 2,28 down and 1 mbps up for some reason tonight here in Chester
Liz 9 months ago
Haven’t had connection (internet, phone, tv) since yesterday. It tried to come on last night a few times but promptly went out again. I’m Chester.
Brian 1 year ago
05738 no phone or internet for about 8hrs. phones at VTEL do not answer.
Brian 1 year ago
05738
Laskey 1 year ago
05143 Chester No internet/Phone
watts 1 year ago
05154 internet out
Matt 1 year ago
05346 west west. Internet out for over an hour now
janet spencer 1 year ago
Internet, phone and TV all down. No reply to customer service line. Maddening!
Mari 1 year ago
Pawlet, 05761 Vtel phone & internet down. Can't even call them - doesn't connect. Their website is down, too
Michael 1 year ago
05773 - internet out at 10:30ish
Asheley Kapelewski 1 year ago
Middletown Springs VT 05757 Phone and internet were down this a.m., Tuesday, May 31st between 9:30 and 10:30 am. Just wondering why? Never seen them down at the same time unless the problem was in our system. Phone was the biggest concern since we have no cell coverage at our house.
Patti 1 year ago
Can’t record and cannot search since loss of tv over a week ago. 05035 Bridgewater
SandraMae 1 year ago
Live in Danby area as like everyone else, we also have not had TV for days, and yes it really does stink but Vtel is doing their best. I just want everyone to know that if you go to vermontel.com>network-status it does give us all updates and even a explanation as to what happened. All I can suggest is find something to do that you may have putting off (perhaps from watching to much TV LOL) and do it. Nows the time to do it, right? I must say that we've got a ton of yard work done over here :) so trust me when I say I can't wait to watch TV and the best part of it all is I can watch it and relax when it does comes back on because all my yard work will be done!! Please try not to blow up at Vtel, it truly isn't their fault. Unexpected things do happen in all our lives time and time again, and something my mother always said, "No sense in getting mad at something if you can't fix it because it isn't going to benefit you or change things by doing so, so just except it for what it is and have a better day".(shes a very wise woman).. BTW, I think our TV's might be working soon.When I turned mine on instead of it reading Vtel it now says Connecting with registration server, has anyone else got this on their screen? What does it mean?
Mark B 1 year ago
05602 Middlesex — Would love an estimate on when service will be restored to the Bolton tower. Also, is there a way to let tech support know when there is a system issue? I spent a half hour on the phone with tech support, who had me restart my modem and outdoor antenna, etc. When I got off the phone, I checked my email on my phone and saw that VTel had sent an email out 2 hours earlier, explaining that the issue was a power outage that had affected part of its network. How was tech support not informed of this? That would have saved them and me a bunch of time. Maybe change your protocol and inform tech support whenever there are known system issues?
Kelly 1 year ago
Had to move back into parents because of serious health issues. Unable to move around due to move car accident that left me paralyzed from waist down and TV is the ONE THING I look forward to and now I don't have that either!! What is wrong with your engineers, apparently they never received their license....Its been 3 days Vtel, STILL NO TV!!! Your going to lose A LOT of your customers and don't be surprised if we dont pay our bill on time next month,or should I say the entire bill. I hope your considerate enough to take at least 40% off our bills due to the fact YOUR ENGINEERS cannot only fix the problem but take into consideration the hassle and stress you've put on us all...way to go Vtel, might want to consider lighting a flame under their asses, perhaps then they'll fix the problem!!
Pam Novak 1 year ago
When will tv be back going on 3 days! Hope there will be a credit! Bridgewater Corners vt 05035