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About Suddenlink
Suddenlink Communications is a large American telecommunications company. The company was a standalone organization that acquired several smaller cable companies. In 2015, Suddenlink was transferred to Altice, and along with Cablevision and Optimum, it became the American affiliate of Altice under the title Altice USA. It's fourth on the list of cable companies in America today, having a user base of over 4.6 million.
Megan 3 years ago
No internet 77845
Bill 3 years ago
No internet for 3 hours in 75078
Roger Murray 3 years ago
No internet service in Aubrey 76227
Seiler Sharon R 3 years ago
My internet has been out all day starting at 12am.
Sungoddess 3 years ago
Suddenlink hasn’t been right since Altice took over and changed systems in September of 2018 or 2019, and it’s been HELL since.. the service is AWFUL!! But they make sure they get their money on the spot every month... Something really needs to be done, this shouldn’t even be legal...
ronald manning 3 years ago
My message is same as above. Internet up and down all day and at night. The cable tv is the same way. They tell you that there is an outage in your area each time you call. Over half of my channels want work now, and the other one are freezing up. I had 200 megs but the service was so bad that I was only getting 40-50, so I dried down to 100 meg and as odd tonight I was only getting 13-17. I'm so sick of Suddenlink
flagfox 3 years ago
Flagstaff, Az Internet goes out all day long, everyday. The only time I've seen internet this bad was when an IT employee was maliciously cutting the connection...
Chris K 4 years ago
Internet is only good when it works. This company would not know good internet if it came up and sat next to them at a bar!!! You should probably stick to TV!
Jeff 4 years ago
Hoped better for suddenlink but they are now what our old internet provider was...100$ a month just internet and this is how you treat us..wow..wish another company would show up and give u competition to be better... Charleston.25302
Diana 4 years ago
Why has internet service and cable been out for last few days in Madison WV 25130? I tried reporting this for neighbor as I'm not a Suddenlink customer. When I called customer service I was told there were no reported outages, yet everyone in my Apt complex is having issues, especially with a internet. I was also told only a customer can report issues! That's ridiculous. How can a customer report a problem if they have no service to do so?!! I'm not asking for secret to information,. I'm simply trying to report an outage that has been ongoing for days!
Robin 4 years ago
The Louisiana Public Broadcast channels are out. 71360
Chris 4 years ago
Bullhead City, AZ 86442 I have never had the displeasure of seeing the way Suddenlink operates. The TV goes out at least several times a week and now the local channels from Phoenix are working sporadically at best, if at all. This is the most piss poor cable company I have delt with ever!
Sonya 4 years ago
24740 Internet out
Tina Ratliff 4 years ago
BECKLEY, WV... Internet and TV are totally gone .. for the price that is paid this should NEVER HAPPEN
Sissy 4 years ago
79407 Lubbock No internet since June 3
SSkeans 4 years ago
Total blackout 2pm june5
Elliott 4 years ago
No cable, internet or phone in Charleston WV, 25314.
James Carr 4 years ago
79796 no internet. TV. Phone. 24 hours and no news from suddenlink just a recording saying a fiber optic line break surly you have workers who know how to fix it live in county south of town and it all out so what is up
Barbara Turnbow 4 years ago
24 hours with service tv and phone Midland tx 79706
Barbara turnbow 4 years ago
Service for tv and phone have been out since 7:30pm June 2nd when will it be fixed is 5;45pm June 3rd all most 24 hours with out service. Barbara turnbow
Ann 4 years ago
Internet has been off for 24hr, Suddenlink really needs to get it together
Angela R Carter 4 years ago
internet is out for like the 4th time in 2 weeks. very frustrating when children are virtual school and I work from home. Please send someone who knows what they are doing and can help. thanks
Kimberly 4 years ago
Internet and TV both went completely out at midnight I haven't even bothered to check the phone as I'm sure it's out too no storm mostly cloudy but def seen worse weather with TV and at least slow connection. I see no point in calling to have someone come to fix it cause they never do they come out get it working for 2 minutes and leave suddenlink is becoming an issue with as much as they want to raise my payment when their services rarely work.
Violet 4 years ago
No service - no internet and no TV - but your rates keep going up - yet no service - I’m sick of this
Jeff 4 years ago
No internet or TV in almost 48 hours. They indicate there is an outage...but do not say what the outage is or when it might be fixed. 25003 Alum Creek WV
chandler 4 years ago
75935 i live in Center Texas and switched from ATT to sudden link internet and tv, but every since i have had the internet, my usage is up and down. i can be using the net and it will just drop off and after a couple of minutes it is back up and then will run for 5-7 minutes and off again...i need the net to work s it effects my remote working conditions.