All Rise Broadband reports of the last 24 hours

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Comments on Rise Broadband

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Mariah Avatar

Mariah
84651 Well this is the third day we have gotten the run around from Rise! it goes back on at 9pm and then goes off at 7 am. Did they get hacked they say a lot of states are having the same issue... We will be leaving Rise because of a lot of issues with service.

2 weeks ago
Dee Avatar

Dee
Rise goes down more than Monica Lewinski. They really should change their name to Sinking Ship Broadband. Durant Oklahoma

2 weeks ago
Internet Down Again Avatar

Internet Down Again
Internet is down again, I see were rise broadband has posted that a fiber line has been cut, they always have an excuse, Will probably be out the rest of the night it’s 8:30 right now who knows maybe they’ll get it working by Saturday, They need to build in some redundancies in their network, I guess they don’t know about that. Starlink.com can’t get here fast enough.

3 weeks ago
Working Person  Avatar

Working Person
Rise Broadband goes down at night, and most certainly on the weekends, it works durning the week because I believe there resetting there network equipment all the time. Someone told me a few months back that their network was overloaded and they shut it down or reboot it to kick people off. I’m not sure why they just don’t fix their network, you can look online yourself at a lot of the reviews and see all the trouble people are having with them just don’t believe this review here, I would not recommend them, I know for some people it’s probably their only option, I will try to look at a cellular hotspot or something, definitely do not sign up with them under a contract. They will not take the blame or responsibility for their system being down if you call them they will try to blame it on your equipment . Maybe Starlink.com will be available soon for everyone then you can dump companies like Rise broadband that won’t fix their service, plus it is real slow also at times when it is working, just tired of bad service and company is not doing what they should . 73439

1 month ago
Internet Down  Avatar

Internet Down
It’s will be like this always, there network is overloaded, everyone’s best bet may be Starlink.com, zip codes, 76273, 74701, rise is always going down, or is super slow, it’s a waste of money.

1 month ago
Michael  Avatar

Michael
Crap service. Internet constantly goes down. They have no answers for me. They schedule someone to come out who never shows up. $115 a month for 7-11 MB download speed.

1 month ago
Willie Hooten Avatar

Willie Hooten
Internet down AGAIN 78611

1 month ago
Bart Avatar

Bart
Rise out for third time in 3 weeks. Becoming tiresome. 62545 Mechanicsburg, IL.

2 months ago
Bart Avatar

Bart
Rise out for third time in 3 weeks. Becoming tiresome. 62545 Mechanicsburg, IL.

2 months ago
Bart Avatar

Bart
Rise out for third time in 3 weeks. Becoming tiresome. 62545 Mechanicsburg, IL.

2 months ago
Stewart Carr Avatar

Stewart Carr
Greeley Colorado 80631 Rise seems to be down more and more. Seriously looking for another provider

2 months ago
Stewart Carr Avatar

Stewart Carr
Greeley Colorado 80631 Rise seems to be down more and more. Seriously looking for another provider

2 months ago
Mike Minger Avatar

Mike Minger
Eureka Illinois every morning for last several weeks, internet goes down and then is intermittent for most of the day. I had their 2 new modems hooked up and was great for awhile, now service is horrible. Tech support is horrible tp try to reach, 1/2 hour or longer. Getting very disappointed.

2 months ago
Chris Avatar

Chris
Rise has been down for 72 hours, so far. Spicewood 78669

3 months ago
Renne Avatar

Renne
Rise went down in Crawford, CO on 05/22/21. Internet is still down for 2 days.

3 months ago
Laura McCollum Avatar

Laura McCollum
76266, Sanger Texas I am trying to run a business out of my home. Rise Broadband is down daily and I am unable to connect to my shop and print out orders unless I use my phone as a personal hotspot. I am paying $95 a month for Rise Broadband and it never works. It has been a huge problem since the snowstorm. I live in a rural area and would definitely change companies if there was anything available. Just want to be able to work and also watch TV. Fix the problem please!!!!!

4 months ago
Kingston Oklahoma Avatar

Kingston Oklahoma
Internet goes down almost every night between 9:30 pm and 11 pm and stays down normally till the next day till around 8 am to 9 am, I guess they are restarting there system then, I think they have to many costumers and this is there answer, just shut them down at night. Happens almost every Sunday night for sure. Kingston, OK 73439

4 months ago
Natalie Earnshaw Avatar

Natalie Earnshaw
Speed of 2 for 8 days. We’re told it’s not an “outage” and they will tell us nothing except different excuses and different days expected to be back up......

5 months ago
Suzanne Hartnell Avatar

Suzanne Hartnell
75495 no internet since 7pm

5 months ago

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About Rise Broadband

Rise Broadband is an American telecommunications company offers internet service across 19 states with the greatest coverage in Texas, Illinois, and Colorado. Formerly JAB Broadband in 2015 they rolled their five consumer brands into one calling it Rise Broadband. They have fixed wireless internet and make it available to an estimated 21.4 million people, which makes them the largest provider of fixed wireless broadband in the US by coverage area alone. They also offers DSL internet service.

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Outage history

Reported outages on 22.09.2021:
There were a total of 6 outages at Rise Broadband. The most frequently affected cities were: Chicago, Los Angeles
Reported outages on 21.09.2021:
There were a total of 4 outages at Rise Broadband. The most frequently affected cities were: Chicago
Reported outages on 20.09.2021:
There were a total of 5 outages at Rise Broadband. The most frequently affected cities were: Dallas, Chicago
Reported outages on 19.09.2021:
There were a total of 1 outages at Rise Broadband. The most frequently affected cities were: Los Angeles
Reported outages on 18.09.2021:
There were a total of 8 outages at Rise Broadband. The most frequently affected cities were: Chicago, San Jose, Dallas
Reported outages on 17.09.2021:
There were a total of 7 outages at Rise Broadband. The most frequently affected cities were: Dallas, Chicago
Reported outages on 16.09.2021:
There were a total of 9 outages at Rise Broadband. The most frequently affected cities were: Atlanta, Dallas, Chicago