All RCN reports of the last 24 hours

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Katherine Mayer Avatar

Katherine Mayer
No RCN internet all day at Church of the Atonement 60660 Chicago, IL. Hope it's back tomorrow!

1 week ago
A___ Avatar

A___
Washington DC. Internet has been down since 3pm yesterday so over 15 hours now. Estimated remediation time moved from 8pm yesterday to 2am to 7.30am.

3 weeks ago
Jkm Avatar

Jkm
Washington, DC 20017: more than 2 weeks of on and off internet. First tech support tells me "disconnect everything and wait 15 minutes then reconnect it". Work great for 2 days. Work great for 2 days then on and off again. At that time they said there's a service outage. The next day everything was fine, then it started coming back once or twice a day, no internet again! Now they're going to send a technician in a week. When I signed up for RCN years ago they were great they supplied a good product they had great tech support they had great customer service and now, they feel more and more like the crappy Comcast service I had and I'm getting ready to change again. You should too.

2 months ago
Kamal c  Avatar

Kamal c
My location is Washington dc, Chinatown area and RCN SAID THE INTERNET WILL BE RESTORED YESTERDAY BEFORE 4PM APRIL 27TH IT IS NOW THE 28TH AND ALMOST 8AM AND STILL NO INTERNET ACCESS !!! DAMN I CAN'T WAIT TO SWITCH TO COMCAST !!! THIS RCN IS GARBAGE AND YET THEY CHARGE PREMIUM PRICES FOR HORRIBLE SERVICE!

2 months ago
John Avatar

John
For the past 4-5 days here in DC 20008, I had thought something was wrong with my iPhone, pages just wouldn’t load, etc. ect. I turned off RCN Wi-Fi and went with my carrier’s G5 and all is well. I’m still having problems with streaming services and my business PC (both with direct ethernet cables from the RCN modem) - acting up - badly during serious work. RCN has been very good, until it wasn’t good at all (to mention that they’re threatening to raise the price, and lose the foothold they have gained).

3 months ago
Zj  Avatar

Zj
Down? 69657 Chicago

3 months ago

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About RCN

RCN offers broadband internet, TV and phone services. RCN has customers in Boston, New York, Eastern Pennsylvania, Washington, DC and Chicago. RCN (Residential Communications Network) was originally founded in the year 1993 by Developer David McCourt and Peter Kiewit Sons Inc., Omaha Construction Company.

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Outage history

Reported outages on 23.07.2021:
There were a total of 1 outages at RCN. The most frequently affected cities were: Brooklyn
Reported outages on 22.07.2021:
There were a total of 5 outages at RCN. The most frequently affected cities were: Brooklyn, Ashburn
Reported outages on 21.07.2021:
There were a total of 2 outages at RCN. The most frequently affected cities were: Brooklyn, Ashburn
Reported outages on 20.07.2021:
There were a total of 4 outages at RCN. The most frequently affected cities were: Brooklyn, Mexico City, Ashburn
Reported outages on 19.07.2021:
There were a total of 4 outages at RCN. The most frequently affected cities were: Brooklyn
Reported outages on 18.07.2021:
There were a total of 1 outages at RCN. The most frequently affected cities were: Mexico City
Reported outages on 17.07.2021:
There were a total of 4 outages at RCN. The most frequently affected cities were: Ashburn, Mexico City, Brooklyn