All RCN reports of the last 24 hours

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Comments on RCN

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S.M. Avatar

S.M.
18103 Allentown, PA I just lost internet a few minutes ago. I think the road crew in the development (Clearview Manor) may have gotten too close to a line.

3 weeks ago
KC Avatar

KC
RCN Down at Skokie 60076! No Good :-(

2 months ago
Andriy Avatar

Andriy
No internet in Naperville, 60565, several hours already.

2 months ago
Jay Avatar

Jay
RCN is having frequent outages in Naperville area 60564, ranges from few minutes to hours. Since transfer from WOW, the reliability has gone down significantly. Fix it or loose the customers..

4 months ago
L Avatar

L
What caused RC outage in Naperville 60564 on July 21, 2022?

4 months ago
Bob Avatar

Bob
RCN took over for WOW! last month and it has been TERRIBLE!!! Internet was completely out for a week. They blamed customer equipment, but it was a DHCP and possible IPv4 setup on their end. I still see errors for DHCP reply containing invalid info along with other errors that I never had with WOW!. The the cable TV started acting up and now is digitizing all over the place. Digitizes more with programs with movement like action movies. Now I also see that internet speeds vary based on web site. Do they throttle the speed based on web site? Certain sites get priority? They are either deliberate or incompetent or both. Mount Prospect IL. 60056

5 months ago
Kazan Avatar

Kazan
60563 Naperville. All services, internet, cable TV, phone, down multiple times since Astound merged former WOW customers. Total blackout again since May 31, 2022, 3 days in a row with no services. Other neighbors are affected but Astound says it's not their problem & can't send a tech until June 8!!

5 months ago
 Bill Avatar

Bill
Wow internet phone down for over a week customer service non existence no one can help lots of finger pointing never had this problem with wow

6 months ago
sharon p. Avatar

sharon p.
Internet is still down in Brooklyn, 11201. Customer support tech said this area is still affected, not sure why it's saying here that there's no known outages, because there is one still at 2am on 4/27.

7 months ago
sharon p. Avatar

sharon p.
internet down since 8pm in 11201 (brooklyn nyc)

7 months ago
Mike Avatar

Mike
Persistently unstable internet all evening, Washington D.C., 20005

11 months ago
Richard Avatar

Richard
RCN internet down in 60614.

11 months ago
Jordan Avatar

Jordan
RCN internet down in Chicago 60657

11 months ago
Chicago Avatar

Chicago
RCN down in Chicago

11 months ago
Stephanie  Avatar

Stephanie
Internet keeps dropping intermittently all week. RCN reps claim is a city wide issue and dont know when problem will be fixed. Do reach out to RCN to provide credit ($15) if you are being affected by outage. Chicago 60653

11 months ago
Rachel Massay Avatar

Rachel Massay
Internet been down for two hrs. Now! They keep saying it’s an outage in the area

1 year ago
Tiandre Osborne Avatar

Tiandre Osborne
Internet is down for no apparent reason! Washington DC 20020

1 year ago
Marcus Powell Avatar

Marcus Powell
Internet down in DC for a day now.

1 year ago
Jacob Avatar

Jacob
RCN down since 1pm est (internet, phone and cable). Washington D.C 20020

1 year ago
Katherine Mayer Avatar

Katherine Mayer
No RCN internet all day at Church of the Atonement 60660 Chicago, IL. Hope it's back tomorrow!

1 year ago

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About RCN

RCN offers broadband internet, TV and phone services. RCN has customers in Boston, New York, Eastern Pennsylvania, Washington, DC and Chicago. RCN (Residential Communications Network) was originally founded in the year 1993 by Developer David McCourt and Peter Kiewit Sons Inc., Omaha Construction Company.

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Outage history

Reported outages on 29.11.2022:
There were a total of 7 outages at RCN. The most frequently affected cities were: Ashburn, Queens
Reported outages on 28.11.2022:
There were a total of 1 outages at RCN. The most frequently affected cities were: Newark
Reported outages on 26.11.2022:
There were a total of 1 outages at RCN. The most frequently affected cities were: Ashburn
Reported outages on 24.11.2022:
There were a total of 1 outages at RCN. The most frequently affected cities were: Ashburn