All Optimum (Cablevision) reports of the last 24 hours

No problems found!

Common problems are:

Internet 80%
TV 17%
Phone 2%
Website 1%

Affected cities:

Comments on Optimum (Cablevision)

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About Optimum (Cablevision)

Optimum is a subsidiary of Altice NV, and is an American cable television provider/multiple system operator that serves areas surrounding New York City, and in 16 other states through its independent subsidiary Suddenlink Communications. Outside of Suddenlink, they are the fifth-largest cable provider and ninth-largest television provider in the United States, with most of its customers living in the New York, New Jersey, Connecticut area, and also parts of Pennsylvania. They offers high-speed Internet connections, digital cable, and VoIP phone service.

Live reports

Twitter elleinad___xo

@elleinad___xo Thanks for swearing to call back 24 to 48 hours regardless of the weekend/holiday, @optimum . Glad you can tell tim…

19.02.2020 04:23:32
Twitter MYKEIA

@MYKEIA @IWooWooI @optimum @Cinemax The worst. They did that to me when they cut Starz last year

19.02.2020 04:19:54
Twitter BunnyHoarder

@BunnyHoarder @vlad_darkly @Xbox @XboxSupport @Microsoft @optimum Does it occur even when you don't have your system on? Do other…

19.02.2020 04:14:36
Twitter vlad_darkly

@vlad_darkly @BunnyHoarder @Xbox @XboxSupport @Microsoft @optimum No its gotta be xbox

19.02.2020 04:11:00
Twitter dendenatalie

@dendenatalie Day 43 without WiFi because @optimum won’t answer the phone and their service sucks. At this point, I’m past with…

19.02.2020 03:58:27
Twitter Sephiroth1204

@Sephiroth1204 I connected my PC to my phone via mobile hotspot and got the same upload speed as my ethernet connection. @optimum your service is a joke

19.02.2020 02:58:14
Twitter iLift50s

@iLift50s @OptimumHelp @optimum thanks for providing such a terrible service. Your about to lose another customer. Not sure h…

19.02.2020 02:50:48
Twitter BunnyHoarder

@BunnyHoarder @vlad_darkly @Xbox @XboxSupport @Microsoft @optimum Is it hard wired to your system? Is your provider prone to cras…

19.02.2020 02:42:18
Twitter vlad_darkly

@vlad_darkly @BunnyHoarder @Xbox @XboxSupport @Microsoft @optimum Its both, i try wifi and other days ethernet, mind you my rout…

19.02.2020 02:31:55
Twitter GodArmani


19.02.2020 02:26:36
Twitter pop_popculture

@pop_popculture Just sitting (shitting) here waiting not so patiently for @SchittsCreek on my free trial of @fuboTV (b/c @PopTV sti…

19.02.2020 01:58:13
Twitter BunnyHoarder

@BunnyHoarder @vlad_darkly @Xbox @XboxSupport @Microsoft @optimum Is it possibly a connection issue or a cable issue? If there's…

19.02.2020 01:52:56
Twitter Michaelfox6969

@Michaelfox6969 @optimum You’re tweeting fuckin Valentine’s Day quotes while my internet is down every day..unbelievable

19.02.2020 01:52:51
Twitter vlad_darkly

@vlad_darkly Its #2020 why do i have to keep restarting my router and modem every day?? @Xbox @XboxSupport @Microsoft @optimum

19.02.2020 01:51:01
Twitter RyanTony86

@RyanTony86 @optimum How is it possible a service tech can lie about an appointment and leave a customer waiting? #complaint…

19.02.2020 01:48:28
Twitter DylanMorsanutto

@DylanMorsanutto Can't wait to cancel @optimum. Of course their retention department is only open 8am-8pm EST. Why are they late to…

19.02.2020 01:33:40
Twitter DylanMorsanutto

@DylanMorsanutto Spent over 50 minutes on the phone waiting for @optimum support. After repetitive robo announcements of high volume…

19.02.2020 01:30:27
Twitter devinjaffar

@devinjaffar Does @optimum have #WPIX on demand?

19.02.2020 01:20:56
Twitter DylanMorsanutto

@DylanMorsanutto You are absolutely pathetic @optimum. Your service is awful and customer support lacking. It is disgusting how bad…

19.02.2020 00:52:13
Twitter emrebellibas

@emrebellibas @optimum @TheJusticeDept Please open an investigation into @AlticeUSA and their Optimum brand for price discriminat…

19.02.2020 00:32:10
Twitter emrebellibas

@emrebellibas @nancola @optimum @AlticeUSA Complete disregard for the customer. They know they can get away with it.

19.02.2020 00:13:36
Twitter Amaly81360499

@Amaly81360499 Thinking about switching after having shitty service from @optimum any good deals happening right now @verizonfios ???

19.02.2020 00:10:58
Twitter Amaly81360499

@Amaly81360499 When the @optimum technician almost kills your cat so all they do is give you the run around for four weeks and jus…

19.02.2020 00:05:19
Twitter writtenthought

@writtenthought @optimum I've been a loyal customer for 2 yrs. Without notice you upped my bill by almost $20. I called your CS lin…

18.02.2020 23:56:31
Twitter Freedom101_Phia

@Freedom101_Phia @genymoneyca Oh how I love me some PC Optimum points. Although I'm still a little choked about the merge.....I had…

18.02.2020 23:51:53
Twitter _PennyP

@_PennyP @optimum @OptimumHelp literally everything about your company sucks. I truly wonder if you don’t care about all of…

18.02.2020 23:49:39
Twitter IWooWooI

@IWooWooI @OptimumHelp None of those are premium movie channels @optimum #thieves #crooks

18.02.2020 23:19:15
Twitter new_yawka

@new_yawka @OptimumHelp @optimum @AlticeUSA I think I’ll just cancel. All I have to do is wait for retention to be open during…

18.02.2020 23:13:58
Twitter uncle_jennie

@uncle_jennie Thanks too their sneaky price increase, I'm seriously considering cancelling @optimum since I have unlimited wifi🤔🤔

18.02.2020 22:56:48

@MIZZKDEE It's so unbelievable that @optimum has NO internet packages for low income or disabled people. It's so expensive to…

18.02.2020 22:53:36