NexGen Communications down? Live outage status & user reports

Reports (24h)

No outage detected at NexGen Communications

There are currently no indications of a major outage. The number of reported issues is within the normal range.

How is the current status of NexGen Communications determined?

This assessment is based on outage reports submitted by users over the past 24 hours. If only a few or no reports are received, we assume normal operation.

Based on user reports • Last updated at February 27, 2026 at 9:58 PM

Outage report timeline

In the past 24 hours, a total of 0 outage reports were recorded for NexGen Communications.

● Current trend: Reports within normal range

Latest user reports about NexGen Communications

No new reports have been submitted today

Reports from previous days are shown below – new reports appear here instantly.

Shelby 4 months ago

Internet has been down since at least 5pm yesterday when I got home from work. 50309, Des Moines

Tessa 4 months ago

Internet has been down for about 3 hours now. Keeps buffering between offline and online. 50309

What issues are users reporting with NexGen Communications?

Users currently report the following problems with NexGen Communications.

⚠️ Login

0
⚠️ Internet

0
⚠️ Website

0
⚠️ Outage

0
⚠️ Phone

0
⚠️ No connection

0

Affected regions for NexGen Communications

In these cities and regions, users have recently reported an increased number of issues.

There are currently no regional clusters for NexGen Communications. Reported issues appear to be isolated.

View outages on the map

What can you do now?

No major outages are currently known. If you are still experiencing issues:

Check your device or internet connection
Review the official status of NexGen Communications
Submit an outage report if the problem persists

Are you currently experiencing problems with NexGen Communications?

Share your experience with NexGen Communications. Your report helps others better understand current outages.

Shelby 4 months ago

Internet has been down since at least 5pm yesterday when I got home from work. 50309, Des Moines

Tessa 4 months ago

Internet has been down for about 3 hours now. Keeps buffering between offline and online. 50309

Brandi 5 months ago

Internet down in Ankeny, IA 50021

Tonya LaFarr 6 months ago

50309 my Internet is down again

Chad 9 months ago

WiFi is back up but has been unbearably slow all day. 50023

Yusei 9 months ago

Downtown Des Moines, 50309 About GODDAMN time! What the hell was the problem?! Been without Internet all damn day! I mean I'm glad it's working again but this was annoying as hell! No transparency in letting us know what the eff is going on!

Maggie 9 months ago

Internet working again! Thank goodness!!! Des Moines downtown 50309

Haley 9 months ago

Downtown DSM (50309) working!

—

— 9 months ago

Working in Ankeny again

Timothy 9 months ago

Downtown Des Moines is working now!

MynameisJeff 9 months ago

Still down in Ankeny

Vanessa 9 months ago

Still down in downtown DSM 50309 Has been down since 7 am this morning with no update as to when this will be fixed.

Pay 9 months ago

Still down in Des Moines 50309. As someone who was on call today and works from home, this was the worst day for this to happen, ha!

Chloe 9 months ago

50316 des monies I been staring at the wifi sign 8+hrs I see no improvement this is nuts.

Pretzel 9 months ago

Still down in Ankeny 50021. What they are not telling us is the new guy unplugged the wrong plug, and now they have to reboot everything. (Joke)

Matt Fubbs 9 months ago

Downtown Des Moines 50315. Still down here too (I've known about it for 7 hours). Wishing the Nexgen website had regular updates…

Maggie 9 months ago

Internet now down over 10 hours! However I spent the day out with a friend. Hopefully it will be fixed soon. Downtown Des Moines 50309 I’m making do with watching dvds on my old dvd player ????

John 9 months ago

Yall should go write a review on their google pages someone’s gotta make them hold themselves to a higher standard

Alex 9 months ago

Want to know why they aren’t giving ETA’s on the outage? Because it’s a weekend and nobody is actually working on the issue because they don’t care about providing service. They only care about taking our money. Can’t wait for my full bill though!