All metroPCS reports of the last 24 hours

No problems found!

Common problems are:

Phone 58%
Mobile internet 20%
Blackout 10%
Bad Signal 6%
Text messaging 4%
Website 3%

Affected cities:

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About metroPCS

Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless service carrier that operates a selection of smartphones and data plans in the United States. Previously known as MetroPCS, the company merged with T-Mobile USA’s LTE and 4G network in the year 2013 to become the company it is today. The original company, then known as General Wireless Inc., was established back in 1994. The PCS in its name comes from the term Personal Communications Service.

MetroPCS had a subscriber base of about 9 million users, which when merged with T-Mobile’s 32 million, became the fifth-biggest mobile operator in the country. Metro was rebranded as Metro by T-Mobile in 2018 when they introduced brand new unlimited pricing plans, along with several new features such as Amazon Prime bundles and Google One storage options.

Metro by T-Mobile is aiming high at making itself an established provider in the market. They announced their intention of becoming the first prepaid service to offer incredible 5G speeds by the year 2019.

Regional availability

Metro by T-Mobile provides internet service in 5 states of the U.S. Their largest subscriber base spans across Texas, Michigan, and California. The current subscriber count for Metro is at 54.3 million, which places the company sixth on the list of residential mobile internet service providers. Though Metro service is limited to small pockets across the country, the company has several expansion plans in the pipeline.

Errors / network problems

Metro’s LTE network has often met with criticism due to its old infrastructure. Though the network is based on 4G tech, the speeds from the provider were found to be in the range of older 3G services. However, for users that only need basic data usage, the service comes with an attractive no-contract feature that is quite useful.

The current Metro network relies on a combination of LTE services with 3G and 4G, which means that the services are down very often. With the rapid integration of the older MetroPCS network with T-Mobile’s larger coverage, we could soon see an immense improvement in services.

Metro by T-Mobile’s website contains a dedicated page for Support and FAQs, which has a detailed list of problems you can come across while using their service. The top 10 questions section especially is very relevant when facing common service outages.

Troubleshoot yourself

When your internet goes down with a ‘no data’ or ‘unable to connect’ message, the first thing to try is a restart of your mobile device. Some other things to check for are the mobile data settings to verify it’s turned on, software updates that could fix the outage, and also verifying that you are within the Metro mobile coverage area.

If you are unable to connect to a hotspot service with a device that is enabled to do so, check that the device hotspot settings indicate the service is turned on. Restarting the device also fixes the issue at times.

For issues with apps on your smartphone, first, check that the device is within the network area. Secondly, check your device settings to verify that it has storage space available to run apps.

For problems that still persist, you can visit the nearest Metro store or simply call Metro’s customer support line at 1-888-863-8768.

Live reports

Twitter RealSpyWorkTI

@RealSpyWorkTI @Google @MetroPCS are blocking my outgoing calls. @uscourts @usgov

27.02.2021 15:03:29
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: @MetroPCS @Google is blocking my outgoing calls. @usgov

27.02.2021 14:57:02
Twitter RealSpyWorkTI

@RealSpyWorkTI @MetroPCS @Google is blocking my outgoing calls. @usgov

27.02.2021 14:56:46

@CAFFREY_USA RT @IAMONLYCAFFREY: @__CAFFREY__USA @CAFFREY1_USA @boostmobile @sprint @MetroPCS @VMUcare @StateDept Remodeling going on at past #HardRock…

27.02.2021 07:38:46

@IAMONLYCAFFREY RT @IAMONLYCAFFREY: @__CAFFREY__USA @CAFFREY1_USA @boostmobile @sprint @MetroPCS @VMUcare @StateDept Remodeling going on at past #HardRock…

27.02.2021 07:35:17
Twitter RealSpyWorkTI

@RealSpyWorkTI @Google @amazon @MetroPCS Are blocking updates to my phone! Still...! @usgov

26.02.2021 23:11:34
Twitter RealSpyWorkTI


26.02.2021 23:00:16
Twitter RealSpyWorkTI


26.02.2021 22:59:54
Twitter Obey__Anthony12

@Obey__Anthony12 @MetroPCS y’all Philippine workers some freaks I just wanted my account info that was it 😂😂

26.02.2021 21:10:46
Twitter SquirrelMoose59

@SquirrelMoose59 @MetroPCS sends out changes of terms and conditions notice. But as usual they send attachment through text message…

26.02.2021 19:07:14
Twitter Tenji95

@Tenji95 @MetroPCS. I want yo help my mommy with the hone bill, but your site won't let me ise the eady pay feature. Please fix it!

26.02.2021 04:38:54
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: @Google @MetroPCS Blocks all icons found on my phone...@usgov

26.02.2021 02:58:01
Twitter RealSpyWorkTI

@RealSpyWorkTI @Google @MetroPCS Blocks all icons found on my phone...@usgov

26.02.2021 02:57:48
Twitter TrapDevilBastrd

@TrapDevilBastrd @red_baiting TLDR: 1. Switch to @MetroPCS 2. Start an onlyfans & let strangers pay to watch you masturbate 3. Buy…

25.02.2021 22:28:19
Twitter FenkelSchaefer

@FenkelSchaefer @MetroByTMobile @MetroPCS 24 minutes and my tweet still hasn't loaded. Look at my data speed WHERE IS MY UNLIMITE…

25.02.2021 22:03:33
Twitter FenkelSchaefer

@FenkelSchaefer @MetroByTMobile @MetroPCS 12 minutes and the tweet is still not posted? WHERE IS MY UNLIMITED HIGH SPEED DATA?

25.02.2021 21:57:29
Twitter sirwil

@sirwil @MetroPCS what’s happening?

24.02.2021 23:42:51
Twitter _Rardy

@_Rardy @MetroPCS I’m having trouble with my phone service it’s not working it been like this for a whole day!!!!

24.02.2021 15:49:04
Twitter JBlack1376

@JBlack1376 @MikeSievert @TMobile Does this include @MetroPCS customers?

24.02.2021 05:57:36
Twitter gaydonaldduck

@gaydonaldduck fuck you @MetroPCS

24.02.2021 04:53:38
Twitter BigFI0ppa

@BigFI0ppa Fucking hell, @MetroPCS, why black out on me just as i got off my laptop and onto my phone? I thought something happened!

24.02.2021 04:44:12
Twitter GeorgeCipparro2

@GeorgeCipparro2 @MetroPCS question how do block calls still leave voice messages

24.02.2021 01:54:54
Twitter RealSpyWorkTI

@RealSpyWorkTI @Google @MetroPCS They're Juice Jacking my phone again! @usgov

23.02.2021 22:01:23
Twitter RonRutherford19

@RonRutherford19 @MetroPCS your service along with your customer service sucks ANYMORE. Can't wait to get home to change all 5 phone…

23.02.2021 17:51:31
Twitter KanyeTwitty__

@KanyeTwitty__ @MetroPCS I spoke with a rep due to getting spam text messages with phishing links. I was told my only option wa…

23.02.2021 15:27:25
Twitter blues_boy89

@blues_boy89 If you are ever considering getting @MetroPCS just don't. The service has declined to a point that it's just a head…

23.02.2021 14:48:28
Twitter kpk1011

@kpk1011 40% reduction in monthly cash flow , COVID-19 , moving @MetroPCS customers on @TMobile , having @AlphaComm_Ent as…

23.02.2021 13:17:02
Twitter kpk1011

@kpk1011 When ask @MetroPCS what to do ?Staff responded back let’s fix the light, let’s paint the store . WOW SUCH A DISCONN…

23.02.2021 13:17:02
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: @instagram @MetroPCS @Google Maez Family aren't getting me kicked off the network!!! 25yrs of me on internet! They're bl…

23.02.2021 06:44:01
Twitter RealSpyWorkTI

@RealSpyWorkTI @instagram @MetroPCS @Google Maez Family aren't getting me kicked off the network!!! 25yrs of me on internet! They'…

23.02.2021 06:43:50