All metroPCS reports of the last 24 hours

No problems found!

Common problems are:

Phone 48%
Mobile internet 21%
Blackout 15%
Bad Signal 10%
Website 4%
Text messaging 3%

Affected cities:


Comments on metroPCS

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About metroPCS

Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless service carrier that operates a selection of smartphones and data plans in the United States. Previously known as MetroPCS, the company merged with T-Mobile USA’s LTE and 4G network in the year 2013 to become the company it is today. The original company, then known as General Wireless Inc., was established back in 1994. The PCS in its name comes from the term Personal Communications Service.

MetroPCS had a subscriber base of about 9 million users, which when merged with T-Mobile’s 32 million, became the fifth-biggest mobile operator in the country. Metro was rebranded as Metro by T-Mobile in 2018 when they introduced brand new unlimited pricing plans, along with several new features such as Amazon Prime bundles and Google One storage options.

Metro by T-Mobile is aiming high at making itself an established provider in the market. They announced their intention of becoming the first prepaid service to offer incredible 5G speeds by the year 2019.

Regional availability

Metro by T-Mobile provides internet service in 5 states of the U.S. Their largest subscriber base spans across Texas, Michigan, and California. The current subscriber count for Metro is at 54.3 million, which places the company sixth on the list of residential mobile internet service providers. Though Metro service is limited to small pockets across the country, the company has several expansion plans in the pipeline.

Errors / network problems

Metro’s LTE network has often met with criticism due to its old infrastructure. Though the network is based on 4G tech, the speeds from the provider were found to be in the range of older 3G services. However, for users that only need basic data usage, the service comes with an attractive no-contract feature that is quite useful.

The current Metro network relies on a combination of LTE services with 3G and 4G, which means that the services are down very often. With the rapid integration of the older MetroPCS network with T-Mobile’s larger coverage, we could soon see an immense improvement in services.

Metro by T-Mobile’s website contains a dedicated page for Support and FAQs, which has a detailed list of problems you can come across while using their service. The top 10 questions section especially is very relevant when facing common service outages.

Troubleshoot yourself

When your internet goes down with a ‘no data’ or ‘unable to connect’ message, the first thing to try is a restart of your mobile device. Some other things to check for are the mobile data settings to verify it’s turned on, software updates that could fix the outage, and also verifying that you are within the Metro mobile coverage area.

If you are unable to connect to a hotspot service with a device that is enabled to do so, check that the device hotspot settings indicate the service is turned on. Restarting the device also fixes the issue at times.

For issues with apps on your smartphone, first, check that the device is within the network area. Secondly, check your device settings to verify that it has storage space available to run apps.

For problems that still persist, you can visit the nearest Metro store or simply call Metro’s customer support line at 1-888-863-8768.

Live reports

Twitter Dave55722269

@Dave55722269 @MetroPCS I haven't been able to receive calls for a month, and they still charge me this month

18.01.2020 04:11:56
Twitter Kristal721

@Kristal721 @MetroPCS @MetroByTMobile I think it’s ridiculous you offer good deals on phones for new customers. What about loya…

17.01.2020 21:30:52
Twitter ayoeee2020

@ayoeee2020 @verizon @sprint @MetroPCS Hear me out. #Cellphones can still be payphone. Sometimes, we need payphones

17.01.2020 18:03:34
Twitter MichaelPghfans

@MichaelPghfans @MetroPCS offers more and I think the monthly fee is less as well.

17.01.2020 17:50:04
Twitter sollnersawyer

@sollnersawyer @MetroPCS @MetroByTMobile ASSHOLES

17.01.2020 11:41:48
Twitter MattxGranpap

@MattxGranpap went to @MetroPCS to get my phone turned back on after it was turned off after six days the lady there got mad at m…

16.01.2020 18:01:14
Twitter GoetiaOmQueen27

@GoetiaOmQueen27 I wrote slot of you. Proof! Drake texted me. Drake confessed to at @KevinHart4real @MetroPCS

16.01.2020 07:01:49
Twitter RobNoble2

@RobNoble2 @MetroPCS sucks with hot spot runs out quick starting to miss my @boostmobile no way I should of ran out of 15gb of…

16.01.2020 03:18:41
Twitter ProdigalVirgo

@ProdigalVirgo I made 6 figures last year and I'm not leaving @MetroPCS for anything. I will fight you about that.

15.01.2020 23:29:07
Twitter KingRealla

@KingRealla It sucks that @MetroPCS users are not eligible for the IPhone promotion from @TMobile even tho they own Metro? I gu…

15.01.2020 21:39:29
Twitter SteveDavidMike2

@SteveDavidMike2 RT @SteveDavidMike2: @CNBC @kevinolearytv @CNBCMakeIt #QuickMath 1 @MetroPCS Phone= $ 50 Monthly (30days) ToSpend Only $ 10 daily (300 Mont…

15.01.2020 06:38:29
Twitter xRejectModelx

@xRejectModelx @flawlesskyee No I've had my own with @Metropcs since I was like 16

15.01.2020 05:21:00
Twitter SteveDavidMike2

@SteveDavidMike2 RT @SteveDavidMike2: @JohnLegere @TMobile @TMobileArena @MetroByTMobile @MetroPCS V😁👍 No Phone # Needed in 2020

15.01.2020 05:19:30
Twitter LouisaBoy

@LouisaBoy @KTMSays And I have @metropcs We are under the same slow data umbrella

15.01.2020 04:15:42
Twitter SteveDavidMike2

@SteveDavidMike2 RT @SteveDavidMike2: @JohnLegere @TMobile @TMobileArena @MetroByTMobile @MetroPCS V😁👍 No Phone # Needed in 2020

15.01.2020 03:01:11
Twitter SteveDavidMike2

@SteveDavidMike2 RT @MetroPCS: We are now @MetroByTMobile. Discover the smarter way to enjoy the T-Mobile network with our all new rate plans. #ThatsGenius…

15.01.2020 03:00:56
Twitter SteveDavidMike2

@SteveDavidMike2 @JohnLegere @TMobile @TMobileArena @MetroByTMobile @MetroPCS V😁👍 No Phone # Needed in 2020

15.01.2020 03:00:10
Twitter Thetrut24051624

@Thetrut24051624 @JohnLegere @MetroPCS metro would have never done something like this

15.01.2020 00:51:08
Twitter ZaccheoCamera

@ZaccheoCamera Working with @showtimepettis on this @metropcs and @ufc spot with @CaviarTV was a lot of fun. Thanks everyone! . .…

14.01.2020 18:08:21
Twitter BadalSanodiya

@BadalSanodiya RT @ufc: THE NOTORIOUS! RT if you're w/ 👑 🇮🇪 @TheNotoriousMMA at #UFC229 | SATURDAY | LIVE on PPV! ➡️ @MetroPCS…

14.01.2020 05:24:41
Twitter PoliceAbuseNow

@PoliceAbuseNow @MetroByTMobile ur store in Lynwood is so weird.... Why can I just get Alcatel Joy Tab alone, why u are forcing peo…

14.01.2020 03:30:41
Twitter KKushner6

@KKushner6 @NevilleRay @JohnLegere Dan King said to dm. @TMobileHelp @TMobile @MetroPCS cell tower broken for years. According…

14.01.2020 02:28:16
Twitter TheBiggSexee

@TheBiggSexee Never bothered me that I paid a premium for @verizon, they have great coverage and HAD exceptional customer service…

14.01.2020 02:22:23
Twitter JackieS19911

@JackieS19911 @MonkNickolas @AmazonAustralia @amazon @MetroPCS Who cares, cancel away. Stop bitching about how much they donated…

13.01.2020 20:56:30
Twitter chrisdub2010

@chrisdub2010 @JohnLegere MetroPCS sucks... @MetroPCS

13.01.2020 17:16:23
Twitter Drops0fMars

@Drops0fMars If I could just win 90, not even the full 100 that @DNPthree gives out, I could pay my phone bill and I could stop…

13.01.2020 14:23:18
Twitter keebu

@keebu The People from the @starbucks next to the @metropcs wanted you dead!! & help that guy!! at the other @starbucks th…

13.01.2020 04:03:04
Twitter ElReyGuardiante

@ElReyGuardiante RT @keebu: The guy at the @metropcs has run around town with a gun with no one doing not even the law anything to him!! he also came at me…

13.01.2020 03:14:13
Twitter keebu

@keebu The guy at the @metropcs has run around town with a gun with no one doing not even the law anything to him!! he als…

13.01.2020 01:59:07
Twitter EstevezBrenda

@EstevezBrenda It’s been a successful weekend at the women’s expo!! #TheArkansasCW #metrobytmobile #NorthWestArkansas…

12.01.2020 19:38:27