All metroPCS reports of the last 24 hours
Common problems are:
| Phone 51% |
| Mobile internet 24% |
| Bad Signal 11% |
| Blackout 8% |
| Website 4% |
| Text messaging 2% |
Affected cities:
Comments on metroPCS
Let others know about your problems:About metroPCS
Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless service carrier that operates a selection of smartphones and data plans in the United States. Previously known as MetroPCS, the company merged with T-Mobile USA’s LTE and 4G network in the year 2013 to become the company it is today. The original company, then known as General Wireless Inc., was established back in 1994. The PCS in its name comes from the term Personal Communications Service.
MetroPCS had a subscriber base of about 9 million users, which when merged with T-Mobile’s 32 million, became the fifth-biggest mobile operator in the country. Metro was rebranded as Metro by T-Mobile in 2018 when they introduced brand new unlimited pricing plans, along with several new features such as Amazon Prime bundles and Google One storage options.
Metro by T-Mobile is aiming high at making itself an established provider in the market. They announced their intention of becoming the first prepaid service to offer incredible 5G speeds by the year 2019.
Regional availability
Metro by T-Mobile provides internet service in 5 states of the U.S. Their largest subscriber base spans across Texas, Michigan, and California. The current subscriber count for Metro is at 54.3 million, which places the company sixth on the list of residential mobile internet service providers. Though Metro service is limited to small pockets across the country, the company has several expansion plans in the pipeline.
Errors / network problems
Metro’s LTE network has often met with criticism due to its old infrastructure. Though the network is based on 4G tech, the speeds from the provider were found to be in the range of older 3G services. However, for users that only need basic data usage, the service comes with an attractive no-contract feature that is quite useful.
The current Metro network relies on a combination of LTE services with 3G and 4G, which means that the services are down very often. With the rapid integration of the older MetroPCS network with T-Mobile’s larger coverage, we could soon see an immense improvement in services.
Metro by T-Mobile’s website contains a dedicated page for Support and FAQs, which has a detailed list of problems you can come across while using their service. The top 10 questions section especially is very relevant when facing common service outages.
Troubleshoot yourself
When your internet goes down with a ‘no data’ or ‘unable to connect’ message, the first thing to try is a restart of your mobile device. Some other things to check for are the mobile data settings to verify it’s turned on, software updates that could fix the outage, and also verifying that you are within the Metro mobile coverage area.
If you are unable to connect to a hotspot service with a device that is enabled to do so, check that the device hotspot settings indicate the service is turned on. Restarting the device also fixes the issue at times.
For issues with apps on your smartphone, first, check that the device is within the network area. Secondly, check your device settings to verify that it has storage space available to run apps.
For problems that still persist, you can visit the nearest Metro store or simply call Metro’s customer support line at 1-888-863-8768.
Live reports
@fandomaws @tacoojosh @MetroPCS yeah but im impatient LMAOO
21.11.2019 16:53:50
@tacoojosh @fandomaws @MetroPCS look on the bright side though its only 24hrs thats nothing.. ✌🏻
21.11.2019 16:31:16
@fandomaws okay im gonna say it. my lg k20 loads shit fucking 49494985929283x times faster than this piece of shit samsung & i… https://t.co/OH264pBBI0
21.11.2019 16:21:35
@jasholexx dude I've used 64 gb of data this month and my speed hasn't slowed down. @MetroPCS really booming lol Sponser meeeee
21.11.2019 14:49:53
@kellygyrl001 @MetroPCS Why is it so hard to add data to my daughters phone when I paid for it? I dont want to hear the system is… https://t.co/NotZvrOTPm
21.11.2019 14:37:14
@hlee18lee46 @MetroPCS @MetroByTMobile Metro PCS offers INCOMPETENT service where Internet Access DOES NOT WORK! Dear INCOMPETE… https://t.co/oDBtujvaMS
20.11.2019 23:23:01
@DabbinJoe710 RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy
20.11.2019 23:17:20
@PeterValdo1 @MetroPCS ay so my boi Walt said y’all are in need of a new store manager wats fuckin good?
20.11.2019 22:42:37
@Coolivan25 @ItsWaltBitch @MetroPCS Still hiring ?
20.11.2019 22:35:48
@Nicholass6J RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy
20.11.2019 21:27:49
@EmployK .@MetroPCS Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday?… https://t.co/pD5qNAGsPo
20.11.2019 19:26:43
@EmployK .@MetroSupport Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday?… https://t.co/G6AfcFJlYP
20.11.2019 19:25:30
@EmployK .@MetroByTMobile Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday… https://t.co/mQYSJjRslU
20.11.2019 19:22:05
@ItsWaltBitch @MetroPCS Watch the full video lmao
20.11.2019 18:59:44
@Escaped_Destiny RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy
20.11.2019 18:59:10
@GetYourCookOn_ RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy
20.11.2019 18:55:26
@ItsWaltBitch Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy
20.11.2019 18:50:51
@msolis1982 @RothwellFighter @wme @img @ufc @Endeavor @DrinkBODYARMOR @MonsterEnergy @Reebok @EA @MetroPCS Good luck, Rothwell… https://t.co/org0B6tFbq
20.11.2019 18:07:21
@SquirrelMoose59 @MetroPCS @TMobileHelp @sprintcare @Virgin @ATT Y'all have been notified of this right? https://t.co/fxc618zSwg
20.11.2019 15:46:58
@Elpresidente718 @MetroPCS @MetroByTMobile Update : Support has been great as expected. Further progress today. Thank you.
20.11.2019 13:26:34
@HcGrigss @MetroPCS just gave me the best customer service and I wasn’t able to complete the survey after the call but whoever I talked to was 10/10
20.11.2019 13:02:54
@ak2webd3 Good judgment comes from experience, and experience comes from bad judgment. See #FortuneCookie app #MetroZone on… https://t.co/iv7vHS1Z4J
20.11.2019 03:49:40
@sincult @MetroPCS @MetroByTMobile I've called 3 times and you still won't fix my data issue. I signed up YESTERDAY for unl… https://t.co/7DHAanhZdM
20.11.2019 03:08:30
@talk4ever247 @MetroPCS terrible service! Prepaid and get charged post paid service! Ridiculous! And service agent just hang up on you!
20.11.2019 01:28:09
@lifeishard106 Had to pay our @MetroPCS phone bill today so only could purchase two albums this week which I'll tweet about later… https://t.co/HHKVgZkSpA
19.11.2019 23:20:14
@JEBahr68NYC @MetroPCS @MetroByTMobile rep told me he couldnt refund me 4the 2 phone even after he a shure me that I will not b… https://t.co/Fs8aq6m0wV
19.11.2019 22:41:16
@JEBahr68NYC @MetroPCS @MetroByTMobile Incredible that I got scam to buying 2 A10 phones, The rep refuse to take the ph9nesback… https://t.co/JKXsUioehi
19.11.2019 22:35:01
@C_Ortiz44 @DepressedDetra1 @MetroPCS My personal phone always has better network than my work phone
19.11.2019 21:36:15
@C_Ortiz44 @DepressedDetra1 @MetroPCS What company do you have
19.11.2019 20:25:01
@theshaggiedave @MetroPCS What the hell Metro? Either close down my local store or staff it with enough employees that they don't h… https://t.co/kvV3nrdmXE
19.11.2019 20:21:45