All metroPCS reports of the last 24 hours

No problems found!

Common problems are:

Phone 51%
Mobile internet 24%
Bad Signal 11%
Blackout 8%
Website 4%
Text messaging 2%


Affected cities:


Comments on metroPCS

Let others know about your problems:

About metroPCS

Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless service carrier that operates a selection of smartphones and data plans in the United States. Previously known as MetroPCS, the company merged with T-Mobile USA’s LTE and 4G network in the year 2013 to become the company it is today. The original company, then known as General Wireless Inc., was established back in 1994. The PCS in its name comes from the term Personal Communications Service.

MetroPCS had a subscriber base of about 9 million users, which when merged with T-Mobile’s 32 million, became the fifth-biggest mobile operator in the country. Metro was rebranded as Metro by T-Mobile in 2018 when they introduced brand new unlimited pricing plans, along with several new features such as Amazon Prime bundles and Google One storage options.

Metro by T-Mobile is aiming high at making itself an established provider in the market. They announced their intention of becoming the first prepaid service to offer incredible 5G speeds by the year 2019.

Regional availability

Metro by T-Mobile provides internet service in 5 states of the U.S. Their largest subscriber base spans across Texas, Michigan, and California. The current subscriber count for Metro is at 54.3 million, which places the company sixth on the list of residential mobile internet service providers. Though Metro service is limited to small pockets across the country, the company has several expansion plans in the pipeline.

Errors / network problems

Metro’s LTE network has often met with criticism due to its old infrastructure. Though the network is based on 4G tech, the speeds from the provider were found to be in the range of older 3G services. However, for users that only need basic data usage, the service comes with an attractive no-contract feature that is quite useful.

The current Metro network relies on a combination of LTE services with 3G and 4G, which means that the services are down very often. With the rapid integration of the older MetroPCS network with T-Mobile’s larger coverage, we could soon see an immense improvement in services.

Metro by T-Mobile’s website contains a dedicated page for Support and FAQs, which has a detailed list of problems you can come across while using their service. The top 10 questions section especially is very relevant when facing common service outages.

Troubleshoot yourself

When your internet goes down with a ‘no data’ or ‘unable to connect’ message, the first thing to try is a restart of your mobile device. Some other things to check for are the mobile data settings to verify it’s turned on, software updates that could fix the outage, and also verifying that you are within the Metro mobile coverage area.

If you are unable to connect to a hotspot service with a device that is enabled to do so, check that the device hotspot settings indicate the service is turned on. Restarting the device also fixes the issue at times.

For issues with apps on your smartphone, first, check that the device is within the network area. Secondly, check your device settings to verify that it has storage space available to run apps.

For problems that still persist, you can visit the nearest Metro store or simply call Metro’s customer support line at 1-888-863-8768.


Live reports

Twitter fandomaws

@fandomaws @tacoojosh @MetroPCS yeah but im impatient LMAOO

21.11.2019 16:53:50
Twitter tacoojosh

@tacoojosh @fandomaws @MetroPCS look on the bright side though its only 24hrs thats nothing.. ✌🏻

21.11.2019 16:31:16
Twitter fandomaws

@fandomaws okay im gonna say it. my lg k20 loads shit fucking 49494985929283x times faster than this piece of shit samsung & i… https://t.co/OH264pBBI0

21.11.2019 16:21:35
Twitter jasholexx

@jasholexx dude I've used 64 gb of data this month and my speed hasn't slowed down. @MetroPCS really booming lol Sponser meeeee

21.11.2019 14:49:53
Twitter kellygyrl001

@kellygyrl001 @MetroPCS Why is it so hard to add data to my daughters phone when I paid for it? I dont want to hear the system is… https://t.co/NotZvrOTPm

21.11.2019 14:37:14
Twitter hlee18lee46

@hlee18lee46 @MetroPCS @MetroByTMobile Metro PCS offers INCOMPETENT service where Internet Access DOES NOT WORK! Dear INCOMPETE… https://t.co/oDBtujvaMS

20.11.2019 23:23:01
Twitter DabbinJoe710

@DabbinJoe710 RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy

20.11.2019 23:17:20
Twitter PeterValdo1

@PeterValdo1 @MetroPCS ay so my boi Walt said y’all are in need of a new store manager wats fuckin good?

20.11.2019 22:42:37
Twitter Coolivan25

@Coolivan25 @ItsWaltBitch @MetroPCS Still hiring ?

20.11.2019 22:35:48
Twitter Nicholass6J

@Nicholass6J RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy

20.11.2019 21:27:49
Twitter EmployK

@EmployK .@MetroPCS Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday?… https://t.co/pD5qNAGsPo

20.11.2019 19:26:43
Twitter EmployK

@EmployK .@MetroSupport Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday?… https://t.co/G6AfcFJlYP

20.11.2019 19:25:30
Twitter EmployK

@EmployK .@MetroByTMobile Will the Samsung Note 10 and Note 10+ Galaxy Note 10+ be available to customers on Black Friday… https://t.co/mQYSJjRslU

20.11.2019 19:22:05
Twitter ItsWaltBitch

@ItsWaltBitch @MetroPCS Watch the full video lmao

20.11.2019 18:59:44
Twitter Escaped_Destiny

@Escaped_Destiny RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy

20.11.2019 18:59:10
Twitter GetYourCookOn_

@GetYourCookOn_ RT @ItsWaltBitch: Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy

20.11.2019 18:55:26
Twitter ItsWaltBitch

@ItsWaltBitch Yo @MetroPCS has the best customer service around. Thanks for the help! https://t.co/oo3ouecRWy

20.11.2019 18:50:51
Twitter msolis1982

@msolis1982 @RothwellFighter @wme @img @ufc @Endeavor @DrinkBODYARMOR @MonsterEnergy @Reebok @EA @MetroPCS Good luck, Rothwell… https://t.co/org0B6tFbq

20.11.2019 18:07:21
Twitter SquirrelMoose59

@SquirrelMoose59 @MetroPCS @TMobileHelp @sprintcare @Virgin @ATT Y'all have been notified of this right? https://t.co/fxc618zSwg

20.11.2019 15:46:58
Twitter Elpresidente718

@Elpresidente718 @MetroPCS @MetroByTMobile Update : Support has been great as expected. Further progress today. Thank you.

20.11.2019 13:26:34
Twitter HcGrigss

@HcGrigss @MetroPCS just gave me the best customer service and I wasn’t able to complete the survey after the call but whoever I talked to was 10/10

20.11.2019 13:02:54
Twitter ak2webd3

@ak2webd3 Good judgment comes from experience, and experience comes from bad judgment. See #FortuneCookie app #MetroZone on… https://t.co/iv7vHS1Z4J

20.11.2019 03:49:40
Twitter sincult

@sincult @MetroPCS @MetroByTMobile I've called 3 times and you still won't fix my data issue. I signed up YESTERDAY for unl… https://t.co/7DHAanhZdM

20.11.2019 03:08:30
Twitter talk4ever247

@talk4ever247 @MetroPCS terrible service! Prepaid and get charged post paid service! Ridiculous! And service agent just hang up on you!

20.11.2019 01:28:09
Twitter lifeishard106

@lifeishard106 Had to pay our @MetroPCS phone bill today so only could purchase two albums this week which I'll tweet about later… https://t.co/HHKVgZkSpA

19.11.2019 23:20:14
Twitter JEBahr68NYC

@JEBahr68NYC @MetroPCS @MetroByTMobile rep told me he couldnt refund me 4the 2 phone even after he a shure me that I will not b… https://t.co/Fs8aq6m0wV

19.11.2019 22:41:16
Twitter JEBahr68NYC

@JEBahr68NYC @MetroPCS @MetroByTMobile Incredible that I got scam to buying 2 A10 phones, The rep refuse to take the ph9nesback… https://t.co/JKXsUioehi

19.11.2019 22:35:01
Twitter C_Ortiz44

@C_Ortiz44 @DepressedDetra1 @MetroPCS My personal phone always has better network than my work phone

19.11.2019 21:36:15
Twitter C_Ortiz44

@C_Ortiz44 @DepressedDetra1 @MetroPCS What company do you have

19.11.2019 20:25:01
Twitter theshaggiedave

@theshaggiedave @MetroPCS What the hell Metro? Either close down my local store or staff it with enough employees that they don't h… https://t.co/kvV3nrdmXE

19.11.2019 20:21:45