All metroPCS reports of the last 24 hours

No problems found!

Common problems are:

Phone 61%
Mobile internet 17%
Blackout 10%
Bad Signal 6%
Text messaging 3%
Website 2%

Affected cities:

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About metroPCS

Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless service carrier that operates a selection of smartphones and data plans in the United States. Previously known as MetroPCS, the company merged with T-Mobile USA’s LTE and 4G network in the year 2013 to become the company it is today. The original company, then known as General Wireless Inc., was established back in 1994. The PCS in its name comes from the term Personal Communications Service.

MetroPCS had a subscriber base of about 9 million users, which when merged with T-Mobile’s 32 million, became the fifth-biggest mobile operator in the country. Metro was rebranded as Metro by T-Mobile in 2018 when they introduced brand new unlimited pricing plans, along with several new features such as Amazon Prime bundles and Google One storage options.

Metro by T-Mobile is aiming high at making itself an established provider in the market. They announced their intention of becoming the first prepaid service to offer incredible 5G speeds by the year 2019.

Regional availability

Metro by T-Mobile provides internet service in 5 states of the U.S. Their largest subscriber base spans across Texas, Michigan, and California. The current subscriber count for Metro is at 54.3 million, which places the company sixth on the list of residential mobile internet service providers. Though Metro service is limited to small pockets across the country, the company has several expansion plans in the pipeline.

Errors / network problems

Metro’s LTE network has often met with criticism due to its old infrastructure. Though the network is based on 4G tech, the speeds from the provider were found to be in the range of older 3G services. However, for users that only need basic data usage, the service comes with an attractive no-contract feature that is quite useful.

The current Metro network relies on a combination of LTE services with 3G and 4G, which means that the services are down very often. With the rapid integration of the older MetroPCS network with T-Mobile’s larger coverage, we could soon see an immense improvement in services.

Metro by T-Mobile’s website contains a dedicated page for Support and FAQs, which has a detailed list of problems you can come across while using their service. The top 10 questions section especially is very relevant when facing common service outages.

Troubleshoot yourself

When your internet goes down with a ‘no data’ or ‘unable to connect’ message, the first thing to try is a restart of your mobile device. Some other things to check for are the mobile data settings to verify it’s turned on, software updates that could fix the outage, and also verifying that you are within the Metro mobile coverage area.

If you are unable to connect to a hotspot service with a device that is enabled to do so, check that the device hotspot settings indicate the service is turned on. Restarting the device also fixes the issue at times.

For issues with apps on your smartphone, first, check that the device is within the network area. Secondly, check your device settings to verify that it has storage space available to run apps.

For problems that still persist, you can visit the nearest Metro store or simply call Metro’s customer support line at 1-888-863-8768.

Live reports

Twitter _pointnIaugh

@_pointnIaugh @MetroByTMobile @MetroPCS No, I'll be canceling the service next month after 10 years because 75% of the time I don…

24.09.2020 03:29:53
Twitter MetroByTMobile

@MetroByTMobile @_pointnIaugh @MetroPCS Get the job done on your time with our super easy to use self-service options. You can make…

24.09.2020 01:27:12

@NWIDA_ORG RT @NWIDA_ORG: If you're a wireless dealer & have been terminated by @boostmobile @MetroPCS @Cricketnation @sprint or any carrier, we have…

23.09.2020 23:31:08
Twitter LendYourVoice2

@LendYourVoice2 @MetroPCS You are me #Carrier You merged with @MetroByTMobile Correct I have a #HACKER that thinks they are annoyin…

23.09.2020 19:33:50
Twitter __CAFFREY__USA

@__CAFFREY__USA RT @CAFFREY_USA: @__CAFFREY__USA @CAFFREY1_USA @boostmobile @sprint @MetroPCS @VMUcare @StateDept @FCC Arrest all past/present/wannabees= #…

23.09.2020 14:06:02
Twitter SirNrg

@SirNrg RT @SirNrg: @nrg_sf @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile @Megatone_Mu…

23.09.2020 05:00:08
Twitter SirNrg

@SirNrg RT @nrg_sf: @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile ,@DJMAGICD1 at @Mega…

23.09.2020 04:46:09
Twitter SirNrg

@SirNrg RT @SirNrg: @nrg_sf @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile @Megatone_Mu…

23.09.2020 04:46:02
Twitter _pointnIaugh


23.09.2020 00:27:37
Twitter brainstew0

@brainstew0 @MetroPCS I'm just curious do you guys have like down times or certain neighborhoods that are flat areas because a…

23.09.2020 00:08:23
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: @MetroPCS @maezArsilFamily are blocking my cellular data and I can't scroll on none of my apps! It does them no good! @u…

22.09.2020 23:17:58
Twitter RealSpyWorkTI

@RealSpyWorkTI @MetroPCS @maezArsilFamily are blocking my cellular data and I can't scroll on none of my apps! It does them no good! @usgov

22.09.2020 23:17:29
Twitter _pointnIaugh

@_pointnIaugh @MetroByTMobile @MetroPCS Why do you charge me a $3 "payment processing fee" every month? I'm required to pay you a…

22.09.2020 20:03:35
Twitter Mikey7314

@Mikey7314 @MetroPCS I need help my internet connection is very slow. I have the unlimited plan. Also my Amazon prime isn't activated. Thanks.

22.09.2020 19:40:45
Twitter Chauncey_Jay

@Chauncey_Jay @MetroPCS horrible experience in your store here in Atlanta Ga. Phone stolen and workers did nothing...

22.09.2020 17:40:19
Twitter ex3ter

@ex3ter RT @CBushy23: @CmdrTinkerBell @mistergeezy @MetroPCS why is a MetroPCS employee being held to a higher standard than the police in america 🥴

22.09.2020 15:54:05
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: The automated machine is set to kill my phone. I can't even leave a message! @MetroPCS @ExpressCU

22.09.2020 15:03:41
Twitter RealSpyWorkTI

@RealSpyWorkTI The automated machine is set to kill my phone. I can't even leave a message! @MetroPCS @ExpressCU

22.09.2020 15:03:23
Twitter RealSpyWorkTI

@RealSpyWorkTI RT @RealSpyWorkTI: @maezArsilFamily is still blocking my automated phone banking @ExpressCU @MetroPCS

22.09.2020 14:57:06
Twitter RealSpyWorkTI

@RealSpyWorkTI @maezArsilFamily is still blocking my automated phone banking @ExpressCU @MetroPCS

22.09.2020 14:56:51
Twitter RealSpyWorkTI

@RealSpyWorkTI @ExpressCU I'll just have to visit the bank to find out why my phone is targeted. @usgov @MetroPCS

22.09.2020 14:39:45
Twitter RealSpyWorkTI

@RealSpyWorkTI @MetroPCS @maezArsilFamily is shutting my phone down on phone calls to my bank. It does them no good! @usgov

22.09.2020 14:34:13
Twitter mifablfe28

@mifablfe28 @SmartPayDealers is bs!!! I went into the local @MetroPCS sunday and bought a phone (Evelyn) didn’t explain the ter…

22.09.2020 13:55:33
Twitter IncelliottSmith

@IncelliottSmith RT @IncelliottSmith: @MetroPCS sponsor me

22.09.2020 03:05:49
Twitter IncelliottSmith

@IncelliottSmith @MetroPCS sponsor me

22.09.2020 02:57:06
Twitter SirNrg

@SirNrg @nrg_sf @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile…

22.09.2020 02:48:48
Twitter SirNrg

@SirNrg RT @nrg_sf: @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile ,@DJMAGICD1 at @Mega…

22.09.2020 02:38:01
Twitter SirNrg

@SirNrg RT @HiSfn: @nrg_sf @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile @Megatone_Mus…

22.09.2020 02:36:28
Twitter SirNrg

@SirNrg RT @nrg_sf: @billboard @church_gaga @DJMAGICD1 @DollyParton @GooglePlay @playapkapps @Android @MetroPCS @SamsungMobile ,@DJMAGICD1 at @Mega…

22.09.2020 02:35:08
Twitter MomsThoughts

@MomsThoughts @LoveMyGr8Danes @MetroByTMobile @MetroPCS It's astounding. A month of problems, and they just keep making it worse.

21.09.2020 21:14:05