All Metronet reports of the last 24 hours

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Comments on Metronet

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Mark Avatar

Mark 1 month ago
Best unlocking team out there. They care about taking care of their customers need and delivered just as they said. I have so much respect for honest hardworking people who know what customer service is about! These guys nailed it with 3 different devices! Super fast communication and explanation, and even faster results. They were just as described! Thanks to @hephaestuslock on Instagram.

Matthias Avatar

Matthias 2 months ago
Internet down about an hour ago. We just switched to Metronet last week!

Sarah Avatar

Sarah 2 months ago
Internet down in Lansing mi 48912

Jared Avatar

Jared 2 months ago
Internet down Ypsilanti,mi 48198

Kelli Avatar

Kelli 2 months ago
Internet out since 10:35 AM CST. Affects Davenport and Bettendorf, Iowa. No ETR.

Michael Ssnders Avatar

Michael Ssnders 3 months ago
Blackout all day. No TV or internet. Normal, Illinois 61761

Thomas Strommer Avatar

Thomas Strommer 5 months ago
Internet out 28304

Michael West Avatar

Michael West 6 months ago
Wifi out since 5pm Crawfordsville In

David W Baumgartner Avatar

David W Baumgartner 6 months ago
50105 - Gilbert Iowa. Spotty marginal service over the last 12 hours. (download 0.26 Mbps/upload 0.49Mbps)

Stephen M Avatar

Stephen M 6 months ago
60543 - been on and off for about 2 weeks now. Today its a hard out - been out now for 5 hours and no sight or ETA on fix

Ken Wickelgren  Avatar

Ken Wickelgren 7 months ago
On and off for past week, 55901.

Christine Avatar

Christine 7 months ago
Out in 50323 Urbandale for last hour or two at least.

Crys Avatar

Crys 8 months ago
Internet down since about 1 am Normal, IL 61761

Julie Andretz Avatar

Julie Andretz 11 months ago
48912 Lansing mi We have had no Wi-Fi since 4 o’clock approximately today I have rebooted my devices I unplugged and let’s set at least 30 minutes the router three times nothing happens I get a error message that says there is issues with the server ‘

Travanti Jones Avatar

Travanti Jones 1 year ago
Fayetteville, NC 28314 interent out again on 10Jan22 12:35am. We just had an issue less then 5 days ago where internet was out for 24hrs

A.L Avatar

A.L 1 year ago
Fayetteville, NC - internet had been out since 11:20 pm 1/6/22 and lost hours at my job because of internet being out. Was just going to make them up Friday thinking it would be on by then, but it still isn’t. I understand stuff happens but I feel a widespread email NEEDS to go out with information regarding this widespread issue.

Chris  Avatar

Chris 1 year ago
28304 fayetteville nc. It is now 2:15 am on January 7th. And still no internet. Internet has been out since around 10 am on January 6th. And they told me the same exact thins as other have said 8 hours ago. That they were working on the 2nd splice it's ridiculous and metronet should compensate everyone effected! And hire people that know how to actually do their job in a timely manner!

Josh Avatar

Josh 1 year ago
28304 fayetteville Internet been out since around 10am. I called a few times and at 5:47pm i talked to a person saying one line was cut that serviced 3 cities and that eta was one hour. Its been past 2 hrs and still nothing. Calling tech support now tells you a canned message with no options.

Andre S. Avatar

Andre S. 1 year ago
Fayetteville, NC 28304 Just got home and seen my internet was still out. Called Metronet and the lady was very helpful. Apparently the line was damaged or cut at 2 different locations. 1 location has been fixed and they are now working on the 2nd location. She stated it looking like they were actively working the problem but are still waiting on another person to get to that location. While she couldn’t give me an eta. She did at least give me that info consider I called earlier and got no information like other comments I’ve seen.

Mark A Avatar

Mark A 1 year ago
Fayetteville NC. 28304 Internet and phones out since 10:30 am. It is now 6:00 pm and they can not even give an estimated repair time. Trying to run a business with no phones and no internet or email sucks!


About Metronet

Metronet is the 100% optic telecommunications services company catering to their customer’s needs. One can take the speed test within seconds via the tool available on their portal. Making payments via their websites is not at all cumbersome. Metronet’s basic package starts at $59 approx.

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Outage history

Reported outages on 07.02.2023:
There were a total of 2 outages at Metronet. The most frequently affected cities were: Jacksonville
Reported outages on 06.02.2023:
There were a total of 3 outages at Metronet. The most frequently affected cities were: Lafayette, Fox River Grove, Philadelphia
Reported outages on 05.02.2023:
There were a total of 1 outages at Metronet. The most frequently affected cities were: Durban
Reported outages on 03.02.2023:
There were a total of 1 outages at Metronet. The most frequently affected cities were:
Reported outages on 02.02.2023:
There were a total of 7 outages at Metronet. The most frequently affected cities were: Detroit, Denver, Royal Oak, Minneapolis, Chicago
Reported outages on 01.02.2023:
There were a total of 3 outages at Metronet. The most frequently affected cities were: Chicago, Charlotte