All ETC Communications reports of the last 24 hours

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Comments on ETC Communications

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Kathleen Richter Avatar

Kathleen Richter
30540 Ellijay Not starting off well! Just moved here an chose to use local cable an internet only to be given a dinosaur of a remote with no instructions and woke up to no cable at 5am!

2 days ago
Carrol Mesner Avatar

Carrol Mesner
Have not had any internet connections all day today

2 months ago
Steve Justice Avatar

Steve Justice
Jasper 30143- Internet going in and out, TV keeps freezing and loading frequently and then picture comes in fuzzy and the clears. I have 200MB service, this started Wednesday with the freezing.

3 months ago
Carolyn Johnson Avatar

Carolyn Johnson
30143 was told 4/20/2022 that there was an email issue getting an email. But they were working on it and expected it to work late last night. 4/21/2022 still not working.

5 months ago
David  Avatar

David
30513 Blue Ridge out atm. Assuming storm issues

8 months ago
Jackie Collins Avatar

Jackie Collins
30540, DNS servers down again. Not assigning IPs

8 months ago
KC Avatar

KC
30175 Have had problems with ETC Internet for days now. Put in a ticket on Thursday and it’s Sunday. I’ve heard from no one when typically they would contact me the next day. Can’t do anything on my phone for constant error messages that the internet can’t be reached. Streaming on my tv keeps crashing. Internet speed tests show consistent loss, when it can connect. ETC used to run so smoothly now it seems to often be slow or down.

9 months ago
Ayayaya Avatar

Ayayaya
DNS screwing up on ISP end. All precautions and troubleshooting shows my end is flawless. Fix your servers.

9 months ago
Austin Woodall  Avatar

Austin Woodall
Internet not working since storm days ago. Old Parker Place Rd. Ellijay Ga. 30536

1 year ago
Munson Avatar

Munson
Ellijay, 30540 - I lost service due to a storm, I informed ETC of the situation and a ticket was created. After 2 hours I called back and was informed that they only work 9-5. I cannot believe that a service company of this size ignores its customers. Everyone in Gilmer county relies on phone and internet, and to be told that they only work when it’s convenient is ludicrous. I am a retired power lineman and never went home until service was restored. I will contact the Georgia Public Service Commission about these work practices.

1 year ago
Phil Avatar

Phil
30107 Ball Ground…Internet speeds are extremely slow and intermittent. Basic unusable at this moment for more than a few minutes

1 year ago
Lori Avatar

Lori
30143 by Dobson Road was told a power outage happened around 5:30 PMThey are still working on service to our area is 8:17 PM

1 year ago
john Avatar

john
no internet jasper 30143

1 year ago
Jenny L Barber-Stone Avatar

Jenny L Barber-Stone
30143 no fiber internet

1 year ago
Petur Redbird  Avatar

Petur Redbird
¿ HELLO ? WHAT IS GOING WITH MY INTERNET SERVICE ? I JUST MESSAGED WITH (3) DIFFERENT AGENTS AND ALL THEY DID WAS FORWARD ME TO A LINK WHERE THET ASK FIR MY CC INFO. NO. I AM PAYING FOR IGNITE SERVICE BUT NOT GETTING ANY. ABSOLUTELY YHE WORST CUSTOMER SETVICE

1 year ago
Stephanie Avatar

Stephanie
Internet not working

1 year ago
Frank Alfonso Avatar

Frank Alfonso
Internet & phone not working 5/23

1 year ago
Frank Alfonso Avatar

Frank Alfonso
Internet & phone not working 5/23

1 year ago
Adam  Avatar

Adam
Internet outage Ellijay, GA 30540

1 year ago
Cindy Patten Avatar

Cindy Patten
No internet continues on High Trail Vista 30143

1 year ago

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About ETC Communications

ETC Communications is a US company that offers internet service within the states of Georgia and Tennessee. The cable internet from ETC Communications is made available to an estimated 75,000 customers, which makes it the 61st largest provider of cable broadband in the US by coverage area. Outside of cable broadband, ETC also offers DSL internet service to approximately 46,000 people. They deliver service by utilizing the cable television lines that they are already running to customers homes giving them a cable modem or cable box from which customers can connect their routers.

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Outage history

Reported outages on 22.09.2022:
There were a total of 1 outages at ETC Communications. The most frequently affected cities were: Atlanta
Reported outages on 21.09.2022:
There were a total of 5 outages at ETC Communications. The most frequently affected cities were: Atlanta
Reported outages on 20.09.2022:
There were a total of 2 outages at ETC Communications. The most frequently affected cities were: Atlanta
Reported outages on 18.09.2022:
There were a total of 1 outages at ETC Communications. The most frequently affected cities were: Ashburn