All Consolidated reports of the last 24 hours

No problems found!

Common problems are:

Internet 90%
Phone 8%
TV 2%


Affected cities:


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About Consolidated

Founded in the year 1894 as the Mattoon Telephone Company, Consolidated Communications is today one among the top 10 fiber network providers in the country. The company is an amalgamation of smaller acquisitions including SureWest Communications and FairPoint Communications among others.

Consolidated Communications offers customers a myriad of services that meet the requirements of both business and residential customers. Business users receive internet, data, voice, cloud, hosting and IT services, while residential users can avail TV, internet, phone, and home security systems.

The company recently launched 1 GB broadband services in the New Hampshire residential area, which uses the new FTTP technology that greatly improves internet speeds. This launch gives better streaming, broader service options and better use of cloud services to over 86000 residential and small business users in the area.

Regional availability

Consolidated Communications operates in 23 of the U.S. states, including California, Florida, New York, Washington, and Texas among others. The acquisition of SureWest in 2012 and FairPoint in 2017 added a large number to their existing user base. This propelled them into the top 10 fiber providers list, with a fiber route availability of 36000 miles.

DSL services from Consolidated Communications are currently being utilized by about 4.6 million users, while the fiber network is available to about 1.1 million customers. Their largest user base is grouped in New Hampshire, Vermont, and Maine.

More than 2 million customers use the SimpliSafe home security system from Consolidated Communications. SimpliSafe is a fully functional system that fits right into the house, with built-in safeguards against internet issues or power outages.

Errors/network problems

The Consolidated Communications website has a detailed support page that lists out several common problems you may face. The FAQs are sorted by the type of service and also have a search option to look for specific concerns. If you still have trouble with services being down, you can always reach their customer support at 1-844-YOUR-CCI.

During the months of February, March, September, and October, users may face some tiling or freezing of their screens due to a sun outage. This lasts for only about 15 minutes or so, after which the satellite signals are back on.

Troubleshoot yourself

Here is a list of some common problems you may face while using the internet, TV, and phone services from Consolidated Communications. We’ve provided some simple solutions as well that could help you fix it yourself.

  • Web pages not displaying correctly – this could be due to a lag in the browser. More often than not, a simple restoring of defaults in the advanced browser settings solves the issue.
  • Internet down or speed issues – turning off the modem and router for about 10 seconds and then turning it on can usually fix this.
  • Black, blue or green screen on your TV – reset the set-top box to reboot your TV system. This can take up to 10 minutes.
  • Static on the phone line or no dial tone – unplug all the cords that go into your phone line one at a time. Listen for a dial tone before unplugging each equipment to identify the one does not have a dial tone.

If these basic troubleshooting steps do not resolve the problem, your last resort is to contact customer care or visit one of the Consolidated Communications stores.


Live reports

Twitter Ornine

@Ornine still miss RSS readers and longform writing just before Altered Zones and Zero Books consolidated (and, from the fo… https://t.co/FLd1x2Nyjx

16.10.2019 13:14:14
Twitter Yvette_BB

@Yvette_BB 1 issue that will be interesting to watch if the 649 funds consolidated down to 2 is how intercept of state funds i… https://t.co/mKJ5KGAXGT

11.10.2019 15:18:22
Twitter NeoXianWu

@NeoXianWu @brandometry My main was Paul, but I also played AK, DJ, Drag, Jin, and Lili. After DR I just consolidated down to Paul and AK.

10.10.2019 03:38:20
Twitter bpphantom

@bpphantom Tesla reminds me of something. Virtualisation. Early on everybody hopped on board the Virt bandwagon and consolidat… https://t.co/aOytGDTnux

09.10.2019 17:35:14
Twitter justin49873546

@justin49873546 RT @ARMEDGAMING: We are excited that we have consolidated down and focusing on the new @CallofDuty with 2 teams for the 2020 season. #Mo…

04.10.2019 15:08:59
Twitter ARMEDGAMING

@ARMEDGAMING RT @ARMEDGAMING: We are excited that we have consolidated down and focusing on the new @CallofDuty with 2 teams for the 2020 season. #Mo…

03.10.2019 21:40:07
Twitter Squillaci

@Squillaci RT @ARMEDGAMING: We are excited that we have consolidated down and focusing on the new @CallofDuty with 2 teams for the 2020 season. #Mo…

03.10.2019 20:52:04
Twitter ARMEDGAMING

@ARMEDGAMING We are excited that we have consolidated down and focusing on the new @CallofDuty with 2 teams for the 2020 season. #ModernWarfare

03.10.2019 20:47:50
Twitter chrisrtxv

@chrisrtxv @HeyMickey Even if they're not unpaintable parts, it could still be that for budget reasons the number of parts tre… https://t.co/QmaG4IaGkJ

03.10.2019 19:38:21
Twitter nimby

@nimby Sometimes we don't need to ship a ton of gear. Doesn't mean the show is any less important, we just consolidated d… https://t.co/eNeHvMDRe1

30.09.2019 19:58:49
Twitter agnotology42

@agnotology42 when the economy is consolidated down to proper monopoly control, every economic interaction can be like buying tic… https://t.co/O64KxQtZlb

30.09.2019 05:38:35