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About Consolidated Communications
Consolidated Communications is considered one of the top 10 network providers of fiber in the country. It has attained this position through a series of acquisitions, which have included smaller organizations like SureWest Communications and FairPoint Communications that were brought under its roof.
At Consolidated Communications, customers are given a variety of services that address both residential and commercial concerns. Business clients are provided with internet, data, voice, cloud hosting and IT services, while residential clients can take advantage of TV, internet phones, as well as home security systems.
Live outage map
Outage history
Reported outages on 14.07.2024:
There were a total of 1 outages at Consolidated Communications. The most frequently affected cities were: New Orleans
Reported outages on 11.07.2024:
There were a total of 1 outages at Consolidated Communications. The most frequently affected cities were:
SacUser 1 year ago
Internet has been for several hours in Antelope, CA. Support hasn't said anything useful as to when services will be restored.
NCal 1 year ago
Internet has been out since around 9pm PST in Antelope, CA, 95843. Confirmed outtage due to equipment failure. Confirmed voa call and they just sent a tech out about 35 minutes ago. Yikes! That's why they need a twitter page for outages so they can verify outages faster.
Matt G 1 year ago
Manchester, NH 03103 Fidium internet has been down since about 3:20pm. As of this comment it is now 4:10pm and it is still down...
Rae C 1 year ago
Yelm 98597. Internet service out for 12 hrs 20 min yesterday, no warning, no explanation. What a lovely way to treat your customers, Consolidated. I'll be switching providers ASAP. Good riddance!!!!
Bill 1 year ago
Our city (Yelm) has been out of internet and phone for 15 hours. NOTHING from consolidated. Nothing on social media. Not available by phone.
Irritated Customer 1 year ago
Jaffrey NH 03452 - Constant outages, tech came to assess and told me the lines are 30+ years old and it wasn't a problem with my house wiring or router- however they have charged $100s every time they come out. They put new lines in but if you want to be hooked up to them your bill goes up grossly. Their coverage and dependability is non-existant, the only positive thing I have to say is the last tech that come out 2 times said he wouldn't log being there because of their felonious charges. This conglomerate internet provider is a prime example of why HUGE corporations should NOT be able to monopolize, as of now the only provider you can get in the area is Consolidated and it SUCKS. I work from home often and find myself sitting in my Chevy using the truck's wifi- which I only pay $20 a month for and it is available and dependable EVERYWHERE. Customer Service is also absolutely horrendous. People need to start pushing back on these companies that control so much because it's only going to get worse and more expensive. WORST. COMPANY. EVER.
Amy 1 year ago
Been 3 days with no internet or phone. When can I expect restoration? 04938.
Fuck yoi 1 year ago
12062 Day 3 of no internet. 3rd straight week of outages.. INCLUDING on Thanksgiving... now its xmas eve and we STILL have no internet and tech support is LITERALLY a2hr hold time. You people should be arrested for theft
MM 2 years ago
All I want to do is report an outage and know it is being corrected. I don't need any BS questions. 03598
Jack 2 years ago
03037deerfield. Correctly dialed number starting with 1603 repeatedly results in message number must start 1 and area code...
Jack 2 years ago
03037deerfield. Correctly dialed number starting with 1603 repeatedly results in message number must start 1 and area code...
Katelyn Parker 2 years ago
Called to report problems with internet 8-5 then on 8-11 then lost internet connection on 8-13-21, lost a day of work. Called 8-14 and 8-15 they do not have any answers. Time to find another internet service!!
Fred Anders 2 years ago
Valatie, NY 12184. Was watching the Olympics in the evenings on TV channel 13, but several nights ago that channel went blank. Will it return soon?
Daniel R Cantley 2 years ago
In West Haven VT 05743. On July 12 reported no dial tone. Not fixed! Its July 28 and still no dial tone. For about twenty years this has been caused by rain getting the wires wet. I am considering taking my phone number to a cellphone provider.
Snappy 3 years ago
Nashua NH, lost internet on 7/4 before noon and called custom support and said work on it asap. called custom support on 7/5 and said work on it asap. called custom support on 7/6 and said work on it asap. Got same answers in 3 days and none knows the progress and no ETA.
Sid Ceaser 3 years ago
A portion of Nashua NH 03060 has been down since Sunday 4th around noon-time. Multiple people in my area are reporting no internet and multiple confusing phone calls with Consolidated. As of today, Tuesday July 6th, I read on a local town Facebook group that they have figured out the issue but have no ETA as to when things will be back up.
KCVIEW 3 years ago
No cable service g ping on day three in Overland Park, KS. 66223 No explanation from Consolidated.
dc 3 years ago
Penacook, NH 03303 I am DSL customer. I had good Internet service but I received 2 dead air calls at 11:26A, EST and 1:53P, EST in 6/16/21.There is no outage reported with neither the Internet nor the telephone. What could have contributed to two calls like that? Early in the morning there were no issues to receive or dial number, last call received at 8:49 A, EST.
tom 3 years ago
internet is off and on for months now no customer service to speak of ..you email them and get NO ANSWER
John Weston 3 years ago
I sent a message 3 hrs ago and it says 1 second.