All Charter Communications reports of the last 24 hours

No problems found!

Common problems are:

Internet 50%
TV 33%
Blackout 13%
Phone 4%


Affected cities:


Comments on Charter Communications

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About Charter Communications

Charter Communications, a mass media and telecommunications company in the USA, is headquartered in Stamford, Connecticut. The timely acquisition of Time Warner Cable and Bright House Networks transformed Charter Communications into a quick-growth company.

The company’s services are branded under Spectrum and it delivers what it calls ‘the spectrum advantage’- a combination of TV, Voice, and Internet. Charter Spectrum or Spectrum figures among the top five telephone providers. It ranks third where Pay TV is concerned and is one of the top providers for residential phone services.

Spectrum Internet offers high-speed Internet with powerful Wi-Fi and Spectrum TV provides instant access to HD TV channels. Spectrum Voice caters to more than 10 million voice subscribers, offering unlimited long-distance and local calls. Spectrum Mobile offers a smart network to mobile users while Spectrum Business delivers Internet and Ethernet solutions to small businesses.

Regional availability

Charter Spectrum’s coverage is extensive- it reaches important metros on the west and east coasts and is available in suburban and urban areas. It also offers fiber internet to businesses across many states.

Spectrum’s internet service extends over 46 states and caters to 102.5 million residents. It uses optical fiber and coaxial cable to deliver the services. New York, California, and Texas have the most extensive coverage. Digital TV and phone bundled services are also very popular with Spectrum’s subscribers.

Error codes / network problems

Error codes can occur anytime- while watching TV, connecting to the Wi-Fi or even while inserting a SIM card. Sometimes errors occur when users connect to the Spectrum Mobile data network. Spectrum outages could result in networks being down as servers could experience problems.

Network errors are very often an offshoot of a tardy internet connection. So the first thing to do would be to ensure that the internet is in good working condition. Sometimes the Spectrum app is the culprit. Re-installing it might help.

If that doesn’t work, users need to get in touch with Spectrum support staff. Inform them of the problem and mention the error code seen. An account reset brings things around.

If the network is down because of a faulty server, then wait for the server to be up. If nothing works, use the Reimage Repair tool.

Troubleshooting yourself

TV Troubleshooting
  • Check cable and TV connections and whether the TV is on the correct input
  • Reset the power cycle. Remove plug from the receiver, wait for some time and then replug it
Internet troubleshooting
  • Sign in to your Spectrum account
  • Select Internet services and select the modem you’re using
  • Opt for ‘reset equipment’
Wireless troubleshooting
  • Remove the battery from the wireless device after pulling out the power cord
  • Wait for a while and then insert the battery and then reconnect
  • In case you’re using an ethernet cable or an adapter- disconnect from the power source, wait for a while and then restart

If there is an outage, check the status to see when it’s cleared

Of course, in case none of this works, then users need to contact Spectrum Support and get in touch with a tech rep.

(Including Bright House Networks and Spectrum formerly Time Warner Cable)


Live reports

Twitter dcFaddy

@dcFaddy @rays1299 @MCO It’s a charter :(

20.01.2020 01:01:40
Twitter FERNKOC

@FERNKOC @Ask_Spectrum @GetSpectrum @SpectrumSN @Charter this how u treat customers? 30 minute waits? https://t.co/yp3lw8rGnK

19.01.2020 22:20:57
Twitter johnmclarke3

@johnmclarke3 Senator Aqua Buddha doesn't believe the heroin habit is a problem, but all the same dreams of one day picking up an… https://t.co/fBymlTt8LX

18.01.2020 22:29:04
Twitter bridru14

@bridru14 @Charter Communications #spectrum as the Digital World Changes your customer service is still analog. Just talked i… https://t.co/Rg1CI5VwEA

18.01.2020 21:49:00
Twitter EngineeringFai4

@EngineeringFai4 RT @DaywaltAd: @Ask_Spectrum @Charter @GetSpectrum you suck! https://t.co/UPYhJ4mWVd

18.01.2020 05:03:06
Twitter DaywaltAd

@DaywaltAd @Ask_Spectrum @Charter @GetSpectrum you suck! https://t.co/UPYhJ4mWVd

18.01.2020 05:01:50
Twitter EricLKlein

@EricLKlein #Smarthomes will turn dumb overnight as @Charter kills #security service @GetSpectrum @Peerlyst https://t.co/trufrteH0v

18.01.2020 04:56:39
Twitter offendall

@offendall @TradingThomas3 @Charter Classic 🤣

18.01.2020 03:14:50
Twitter TradingThomas3

@TradingThomas3 @offendall @Charter Bullshit everything

18.01.2020 03:08:34
Twitter offendall

@offendall Bullshit @charter not airing #MICHvsIOWA

18.01.2020 02:58:25
Twitter InkedOutlaw

@InkedOutlaw @LovelyRaynee "he'll never know what your do. Trust me." He looks her in the eyes placing his hand on her cheek.… https://t.co/iiHxPnP3Ff

18.01.2020 01:36:56
Twitter DavidASEM

@DavidASEM @spectrum suck so bad in need @comcast buying @charter then change all the names to @Xfinity https://t.co/jRflXn5ooL

17.01.2020 21:36:14
Twitter offendall

@offendall Sorry, dealing with a @Charter outage!

17.01.2020 12:31:00
Twitter Slick1pkPamela

@Slick1pkPamela @CableCustomer i am trying to email someone in customer service corporate to lodge a complaint but all email addr… https://t.co/szM8jTGs49

17.01.2020 12:27:03
Twitter Polly12346

@Polly12346 RT @Jaydenator1: @TheThin41314045 @tito_mboweni @MYANC The cheek also, silencing fellow party members yet shoving our "wonderful constituti…

16.01.2020 06:20:14
Twitter Jaydenator1

@Jaydenator1 @TheThin41314045 @tito_mboweni @MYANC The cheek also, silencing fellow party members yet shoving our "wonderful con… https://t.co/bSsE3OvsPs

16.01.2020 04:12:51
Twitter weejay20

@weejay20 @charter when do I get to use the fucking internet I pay for?

15.01.2020 12:25:19
Twitter peterdelevett

@peterdelevett @LKrauss1 @OriginsProject Saw this way back in 2007 when we took a charter down the river from Saigon to Soc Trang.… https://t.co/BrkblGcPTF

15.01.2020 09:05:24
Twitter jeffkagan

@jeffkagan Charter will take new enterprise internet service national https://t.co/gXucQXRjwp @charter @spectrum #enterprise… https://t.co/Ggd5rRYq3S

14.01.2020 22:28:57
Twitter iBerkSports

@iBerkSports BART Charter down 31-24 to Eagle Hill at halftime at the Armory in North Adams https://t.co/paEURFQLpt

14.01.2020 21:29:43
Twitter AbigailMaiz

@AbigailMaiz RT @mariannah1012: vote for me and my bff for best friends❤️👭 @charter https://t.co/OowCrf65z8

14.01.2020 17:34:10
Twitter davidfucillo

@davidfucillo Considering the mess some of the teams have dealt with due to cancelled flights, the lac of charter flights still s… https://t.co/ndChyeDCfp

14.01.2020 14:03:57
Twitter Charter_yt

@Charter_yt RT @weebchaeyoung: why’d they dress you up like a cinder block :( https://t.co/kAIiw8EF21

14.01.2020 06:39:09
Twitter TheRealCharter

@TheRealCharter Explain your @ @Charter a now abandoned account of an ISP soils my name. https://t.co/apad9GRYhO

14.01.2020 01:59:04
Twitter Spectrum

@Spectrum @CavanaughRj @Charter Hi there! We're sorry you're having difficulties with your cable company, but we are an autis… https://t.co/OFTP0IJYB6

13.01.2020 14:49:36
Twitter carolinaaax333

@carolinaaax333 @xxElidia_ Omg they are so nice ! But far :/ I’m looking in Coral Springs because of the charter school Noah got into :(

12.01.2020 15:36:55
Twitter blizgee

@blizgee @ATT @Uverse you suck balls.... canceling channels during the NFL playoffs because you couldn’t rape @CBS like you… https://t.co/BJAJ1Icjyk

12.01.2020 01:12:14
Twitter haykcholakyan

@haykcholakyan RT @romanzohrabyan: this has to be a joke @charter

11.01.2020 23:51:21
Twitter nnat_v

@nnat_v RT @romanzohrabyan: this has to be a joke @charter

11.01.2020 23:22:33
Twitter romanzohrabyan

@romanzohrabyan this has to be a joke @charter

11.01.2020 23:11:02