All Charter Communications reports of the last 24 hours

No problems found!

Common problems are:

Internet 83%
TV 9%
Blackout 5%
Phone 2%


Affected cities:


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About Charter Communications

Charter Communications, a mass media and telecommunications company in the USA, is headquartered in Stamford, Connecticut. The timely acquisition of Time Warner Cable and Bright House Networks transformed Charter Communications into a quick-growth company.

The company’s services are branded under Spectrum and it delivers what it calls ‘the spectrum advantage’- a combination of TV, Voice, and Internet. Charter Spectrum or Spectrum figures among the top five telephone providers. It ranks third where Pay TV is concerned and is one of the top providers for residential phone services.

Spectrum Internet offers high-speed Internet with powerful Wi-Fi and Spectrum TV provides instant access to HD TV channels. Spectrum Voice caters to more than 10 million voice subscribers, offering unlimited long-distance and local calls. Spectrum Mobile offers a smart network to mobile users while Spectrum Business delivers Internet and Ethernet solutions to small businesses.

Regional availability

Charter Spectrum’s coverage is extensive- it reaches important metros on the west and east coasts and is available in suburban and urban areas. It also offers fiber internet to businesses across many states.

Spectrum’s internet service extends over 46 states and caters to 102.5 million residents. It uses optical fiber and coaxial cable to deliver the services. New York, California, and Texas have the most extensive coverage. Digital TV and phone bundled services are also very popular with Spectrum’s subscribers.

Error codes / network problems

Error codes can occur anytime- while watching TV, connecting to the Wi-Fi or even while inserting a SIM card. Sometimes errors occur when users connect to the Spectrum Mobile data network. Spectrum outages could result in networks being down as servers could experience problems.

Network errors are very often an offshoot of a tardy internet connection. So the first thing to do would be to ensure that the internet is in good working condition. Sometimes the Spectrum app is the culprit. Re-installing it might help.

If that doesn’t work, users need to get in touch with Spectrum support staff. Inform them of the problem and mention the error code seen. An account reset brings things around.

If the network is down because of a faulty server, then wait for the server to be up. If nothing works, use the Reimage Repair tool.

Troubleshooting yourself

TV Troubleshooting
  • Check cable and TV connections and whether the TV is on the correct input
  • Reset the power cycle. Remove plug from the receiver, wait for some time and then replug it
Internet troubleshooting
  • Sign in to your Spectrum account
  • Select Internet services and select the modem you’re using
  • Opt for ‘reset equipment’
Wireless troubleshooting
  • Remove the battery from the wireless device after pulling out the power cord
  • Wait for a while and then insert the battery and then reconnect
  • In case you’re using an ethernet cable or an adapter- disconnect from the power source, wait for a while and then restart

If there is an outage, check the status to see when it’s cleared

Of course, in case none of this works, then users need to contact Spectrum Support and get in touch with a tech rep.

(Including Bright House Networks and Spectrum formerly Time Warner Cable)


Live reports

Twitter sarahde0liveira

@sarahde0liveira When I see stuff like this, I realise how unaware of the world I am :-( Stop all Charter Flight Mass Deportations… https://t.co/mG8JTOJ1QZ

26.11.2020 07:41:11
Twitter KeyserSoze718

@KeyserSoze718 @BlessUnleashed The game is already slow! Stop giving bosses mechanics that slow you! Stop making my character slow… https://t.co/2CM7oBER4a

26.11.2020 04:57:50
Twitter JimsWheels

@JimsWheels @jaj991 the national dashcam group of police forces is working on a uniform approach to providing routine feedback… https://t.co/Za4phatbVp

25.11.2020 09:48:30
Twitter MattyBrooklyn17

@MattyBrooklyn17 Hey @Charter, in case no one told you today, GFY. Worst company by far. Charter, Spectrum, whatever you call yours… https://t.co/5cqZKlOZr1

25.11.2020 04:19:00
Twitter arpan_on_BC

@arpan_on_BC @JHamilton_87 There is a charter problem that potentially awaits if you get too aggressive. Most people don’t seem… https://t.co/tc4igmbnV1

25.11.2020 01:34:51
Twitter bee____sea

@bee____sea @SwingPoynt @Charter Spectrum just tried doing the same with my husband earlier 😬

21.11.2020 03:29:16
Twitter TheReader21

@TheReader21 @SwingPoynt @Charter Oh that makes me nervous, I'm moving into a new place soon and we were gonna get Internet from Charter.

20.11.2020 21:26:42
Twitter SwingPoynt

@SwingPoynt I just tried ordering internet from @Charter and the call rep tried selling me a bunch of different services I didn… https://t.co/0UhlZ4TsYh

20.11.2020 20:30:12
Twitter LEEONAWDO

@LEEONAWDO #Charter down for “maintenance” after rumors of subpoenas

19.11.2020 12:21:28
Twitter spicydaddies

@spicydaddies .@charter please turn back on

17.11.2020 13:36:38
Twitter sunflowervsrose

@sunflowervsrose @abcdelizabeth84 @aravosis @DCPoliceDept They don’t even hold charter schools to the same standards. :(

16.11.2020 19:16:44
Twitter EricElwell_TV

@EricElwell_TV @jimpetras @RyanShoup @SpectrumNews1OH @wkyc @BetsyKling @Charter @Ask_Spectrum @AshleyBatey @ErinCarrollWX… https://t.co/438ShL5QFV

15.11.2020 21:49:46
Twitter jimpetras

@jimpetras @RyanShoup @SpectrumNews1OH @wkyc @BetsyKling @Charter @Ask_Spectrum What kinda operation is being run over there?!… https://t.co/5S2mpbivnf

15.11.2020 20:31:22
Twitter RyanShoup

@RyanShoup @jimpetras @SpectrumNews1OH @wkyc @BetsyKling @Charter @Ask_Spectrum The lack of timely response and care from @SpectrumNews1OH is SAD!

15.11.2020 20:21:38
Twitter jimpetras

@jimpetras @RyanShoup @SpectrumNews1OH @wkyc @BetsyKling @Charter/@Ask_Spectrum, are you aware of your subsidiary’s continued… https://t.co/RsUDourTfr

15.11.2020 20:06:47
Twitter PaulWestonEden

@PaulWestonEden RT @JohnTrumpfam7: This is what should on @newsmax and its website as they are just as crooked as @FoxNews and for all I know, #concast / @…

14.11.2020 03:05:11
Twitter faithfxl_wyfe

@faithfxl_wyfe joe biden's new chief of staff is gonna have to resign from the walton foundation :(((( who's gonna build charter schools now 😩

13.11.2020 21:33:55
Twitter mperezjr5

@mperezjr5 @TheDrunkenMick @CoxComm @Xfinity @DIRECTV @Charter @dish Or anyone else!

13.11.2020 14:50:57
Twitter TheDrunkenMick

@TheDrunkenMick ... Any communications company that carries Trump's proposed TV channel, I will boycott. @CoxComm @Xfinity @DIRECTV @Charter @dish ...

13.11.2020 14:42:53
Twitter resist_lauren

@resist_lauren Fucking charter school in my area where covid is still out of control... Barely any masks at all. Fucking CONGRESSM… https://t.co/3CptasxrNu

13.11.2020 13:51:14
Twitter JackieMarieG28

@JackieMarieG28 RT @JohnTrumpfam7: This is what should on @newsmax and its website as they are just as crooked as @FoxNews and for all I know, #concast / @…

13.11.2020 13:50:19
Twitter BrandonN1271

@BrandonN1271 RT @JohnTrumpfam7: This is what should on @newsmax and its website as they are just as crooked as @FoxNews and for all I know, #concast / @…

13.11.2020 13:44:29
Twitter joe_bonilla

@joe_bonilla If this is in fact true, this would be a chilling impact to news gathering in New York State. Hard working journali… https://t.co/Lhv5rPZMBh

13.11.2020 05:06:07
Twitter JohnTrumpfam7

@JohnTrumpfam7 This is what should on @newsmax and its website as they are just as crooked as @FoxNews and for all I know,… https://t.co/pAMoqByrcf

12.11.2020 22:30:44
Twitter kristie_charter

@kristie_charter i miss volley :(

12.11.2020 19:23:25
Twitter BradleyBGroover

@BradleyBGroover Fuck everyone trying to screw me over for "other fees" or " processing fees" bullllllllshitt @Charter can suck my… https://t.co/i6fGofz60i

12.11.2020 16:41:03
Twitter theydonorient

@theydonorient @leonardocarella Under all human rights legislation in the world from the UN charter down your crackpot ideas are f… https://t.co/DZtjBBIon5

12.11.2020 09:33:46
Twitter kristie_charter

@kristie_charter @subtlyheavenly i miss u bb :(((((

12.11.2020 05:39:53
Twitter vikramrchari

@vikramrchari The top 6 #cable, #satellite and #telco #payTV operators in the third quarter of 2020: Ranking @Comcast, @DirecTV,… https://t.co/0pLNOtWxxn

11.11.2020 23:18:01
Twitter Vanessa50606227

@Vanessa50606227 @ChalkbeatCO Yet charter down the street and private open for in person learning unless on lockdown. I guess this p… https://t.co/cEYoESYVF7

11.11.2020 20:16:52