All Cable ONE reports of the last 24 hours

No problems found!

Common problems are:

Internet 90%
TV 7%
Blackout 2%
Phone 1%
E-mail 1%


Affected cities:


Comments on Cable ONE

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About Cable ONE

Cable One provides Internet, phone, cable broadband, and television to customers across the United States. The company has donned a new avatar and has been rebranded as Sparklight. Appropriately, its focus has shifted to providing high-speed data and broadband services to all its customers.

Sparklight/Cable One is determined to meet the evolving needs of its customers with faster-than-before connections. Streaming at the same time has never been easier and faster. Cable One Business offers services and scalable products to business customers across the entire market spectrum.

The company has its headquarters in Phoenix, Arizona, where more than 88 percent have access to fast, and wired broadband. Regular customers can avail of existing standard services and also have access to Cable One’s latest products and offerings.

Cable One allows customers the flexibility of bundled services. This helps consumers to optimize their connections to the best extent, cost-effectively.

Regional Availability

As one of the largest cable providers, Cable One serves more than 20 states including Texas, Idaho, and Mississippi. The company’s cable Internet services are in great demand in these three states. Small communities in many states across the country also benefit from its residential phone services and cable television. Two large cities- Boise and Fargo are served by Cable One.

Many business customers benefit from its niche solutions such as business ethernet, high-definition programming, and cell tower backhaul. Cable One also offers high-speed Internet via its fiber-coaxial network in a restricted number of states. Sparklight’s new WIFI ONE allows customers to use many devices at the same time without compromising on faster Wi-Fi speeds.

With the acquisition of Clearwave Communications, Cable One is well-positioned to expand its fiber network into Southern Illinois.

Errors/Network Problems

Improper Wi-Fi reception or bad internet connectivity could give rise to a whole lot of network problems. Though it can be pretty frustrating, it pays to do a bit of troubleshooting before contacting customer service. Most network errors can be resolved by the users themselves.
However, if the network remains down or the errors don’t release, then go to the help center for guidance. Sometimes the official troubleshooting guide shows the way out. Users can connect via Facebook or tweet about their issues. This generally throws some light.
If nothing works out, contact customer service at 1(877) 692-2253.

Troubleshoot yourself

Cable One services may be interrupted for many reasons. First of all, it’s a good idea to check to see whether the equipment is faulty.

If the TV freezes or picture quality deteriorates and you get error codes
- Check to see whether the coaxial cable between the receiver and outlet is tightly screwed
- Switch off power to the receiver for about half a minute and then restore power


In case of a channel outage
- Remove the power cable from the cable box and then reconnect again. Wait for half an hour before checking for channels


If the Internet has stopped working
- Check whether there is a power outage. If yes, wait till it is restored
- Check whether the power switches are switched on
- Restore modem to its original position and connect it to the same outlet it was originally installed on

If nothing works, contact tech support at 877-692-225.


Live reports

Twitter antonel15259902

@antonel15259902 RT @MattyBoi85: @CenturyLinkHelp I’m on hold with you assholes’...worst Customer Service ever! I knew I should have switched to @CableOne y…

24.09.2020 01:10:25
Twitter MattyBoi85

@MattyBoi85 @CenturyLinkHelp Would @CableOne make me wait this long? I doubt it

24.09.2020 00:17:00
Twitter MattyBoi85

@MattyBoi85 @CenturyLinkHelp I’m on hold with you assholes’...worst Customer Service ever! I knew I should have switched to… https://t.co/jWtdCMUii3

23.09.2020 23:39:10
Twitter coleighgray

@coleighgray @CableOne please help. I’ve tried emailing. I’ve called and every time I call the phone call goes silent. Your hold… https://t.co/3cnPDA6WxX

21.09.2020 15:28:39
Twitter BigPladMan

@BigPladMan @CableOne I was one hold for like 20 min then got immediately hung up why am I back on hold

18.09.2020 22:04:06
Twitter Starrla1979

@Starrla1979 Will @GetSpectrum buy @sparklightcares ?!?!?! @CableOne sucks and Sparklight isn't any better! #IWantMySpectrumBack

16.09.2020 20:30:59
Twitter ConnieWeary

@ConnieWeary @CableOne Messaged you

15.09.2020 23:03:55
Twitter TheresaMcKinne9

@TheresaMcKinne9 @NCTCtweets @CableOne Congrats Trish!!!

15.09.2020 16:58:33
Twitter ljwoodworth

@ljwoodworth RT @NCTCtweets: NCTC would like to congratulate member company @CableOne and Trish Niemann for earning FAXIES PR Exec of the Year! https://…

15.09.2020 15:44:53
Twitter NCTCtweets

@NCTCtweets NCTC would like to congratulate member company @CableOne and Trish Niemann for earning FAXIES PR Exec of the Year! https://t.co/rSc5kW0VB7

15.09.2020 15:36:32
Twitter ConnieWeary

@ConnieWeary @CableOne is there an outage in the Mccomb area? Can't get through on the phone.

15.09.2020 00:20:59
Twitter Bizchunky

@Bizchunky @sparklightcares @CableOne I’ve called your technical support several times, did all the trouble shooting required… https://t.co/iLAJqtGsmR

14.09.2020 02:23:13
Twitter JWalden_Dev

@JWalden_Dev @sparklightcares @CableOne Do you have plans on bringing your service into the modern age by supporting IPv6/IPv4… https://t.co/6s0Iw2gUSy

13.09.2020 21:12:10
Twitter Bizchunky

@Bizchunky RT @Bizchunky: Hey, @sparklightcares @CableOne were in the middle of a damn pandemic, I understand you wanting your money and all, bills is…

12.09.2020 04:34:14
Twitter brimar

@brimar @Bizchunky @sparklightcares @CableOne Haha. Bet you wish you had this kind of blazing fast speed. https://t.co/QnfabU9kLt

12.09.2020 03:12:23
Twitter Bizchunky

@Bizchunky @sparklightcares @cableone just wondering how this is acceptable. I can’t get any resolution to speeds here in Rio… https://t.co/9BtFkqjw8u

11.09.2020 23:42:25
Twitter ajufol

@ajufol @CableOne Any offers for current @CenturyLink customers? Haven’t had internet for over 24 hours and can’t get ahold… https://t.co/l0wCyNWhFx

11.09.2020 14:49:59
Twitter rgnunn1

@rgnunn1 Just learned the CableOne(now Sparklight) will drop email after the first of the year. That means if you have a… https://t.co/fDefWSYtRB

10.09.2020 15:15:20
Twitter Bizchunky

@Bizchunky Hey, @sparklightcares @CableOne were in the middle of a damn pandemic, I understand you wanting your money and all,… https://t.co/NsrnHY2aDG

05.09.2020 07:25:00
Twitter texascable

@texascable Our member @CableOne @sparklightcares extends help in Louisiana, Texas in the wake of Hurricane #Laura. Almost 50%… https://t.co/HYU3bZ6pHD

04.09.2020 15:28:08
Twitter Queen_Gor3

@Queen_Gor3 @TangoWhiskeyGNE @CableOne Did they change any of your equipment? I know that I had an issue with frontier when we… https://t.co/CtVUS6cbeY

03.09.2020 18:10:44
Twitter TangoWhiskeyGNE

@TangoWhiskeyGNE Speaking to other gigablast users too and they're all reporting the speeds they're supposed to be getting, aren't g… https://t.co/BpXMMgjZnG

03.09.2020 17:53:50
Twitter Tom

@Tom Seriously, why does @CableOne @sparklightcares change their email service provider like every two years? I’ve had t… https://t.co/C0MMq04iXe

30.08.2020 20:48:23
Twitter MeliGrayce

@MeliGrayce @AnnieGabstonH @CableOne Take Fox out of the news bundle and you may want update your social media to reflect your… https://t.co/vDXEzOx5nR

29.08.2020 21:38:04
Twitter texascable

@texascable Our members @AlticeUSA (#Suddenlink) and @CableOne / @sparklightcares are assessing damage from Hurricane #Laura i… https://t.co/DfTQ7ej6Mp

28.08.2020 18:04:27
Twitter theMustached

@theMustached @CableOne I am unable to send you a private message.

27.08.2020 23:23:36
Twitter theMustached

@theMustached I cancelled my @CableOne internet today and the customer service rep didn't even try to keep me. Good work guys, you're doing it right.

26.08.2020 22:54:40
Twitter TedatACA

@TedatACA Sparklight (formerly @CableONE) affiliate Fidelity Communications, @ACAConnects member, to award $5,000 to a nonpro… https://t.co/4ePjezJpmp

25.08.2020 19:06:25
Twitter disboxed

@disboxed @sparklightcares On the phone with an @CableOne @sparklightcares tech who does not speak English as a primary langu… https://t.co/jcE0hRWMQX

23.08.2020 07:43:34