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Debra Espinoza Avatar

Debra Espinoza
Globe AZ since 8:30 AM -- 85501

6 months ago


About Cable ONE

Cable One provides Internet, phone, cable broadband, and television to customers across the United States. The company has donned a new avatar and has been rebranded as Sparklight. Appropriately, its focus has shifted to providing high-speed data and broadband services to all its customers.

Sparklight/Cable One is determined to meet the evolving needs of its customers with faster-than-before connections. Streaming at the same time has never been easier and faster. Cable One Business offers services and scalable products to business customers across the entire market spectrum.

The company has its headquarters in Phoenix, Arizona, where more than 88 percent have access to fast, and wired broadband. Regular customers can avail of existing standard services and also have access to Cable One’s latest products and offerings.

Cable One allows customers the flexibility of bundled services. This helps consumers to optimize their connections to the best extent, cost-effectively.

Regional Availability

As one of the largest cable providers, Cable One serves more than 20 states including Texas, Idaho, and Mississippi. The company’s cable Internet services are in great demand in these three states. Small communities in many states across the country also benefit from its residential phone services and cable television. Two large cities- Boise and Fargo are served by Cable One.

Many business customers benefit from its niche solutions such as business ethernet, high-definition programming, and cell tower backhaul. Cable One also offers high-speed Internet via its fiber-coaxial network in a restricted number of states. Sparklight’s new WIFI ONE allows customers to use many devices at the same time without compromising on faster Wi-Fi speeds.

With the acquisition of Clearwave Communications, Cable One is well-positioned to expand its fiber network into Southern Illinois.

Errors/Network Problems

Improper Wi-Fi reception or bad internet connectivity could give rise to a whole lot of network problems. Though it can be pretty frustrating, it pays to do a bit of troubleshooting before contacting customer service. Most network errors can be resolved by the users themselves.
However, if the network remains down or the errors don’t release, then go to the help center for guidance. Sometimes the official troubleshooting guide shows the way out. Users can connect via Facebook or tweet about their issues. This generally throws some light.
If nothing works out, contact customer service at 1(877) 692-2253.

Troubleshoot yourself

Cable One services may be interrupted for many reasons. First of all, it’s a good idea to check to see whether the equipment is faulty.

If the TV freezes or picture quality deteriorates and you get error codes
- Check to see whether the coaxial cable between the receiver and outlet is tightly screwed
- Switch off power to the receiver for about half a minute and then restore power

In case of a channel outage
- Remove the power cable from the cable box and then reconnect again. Wait for half an hour before checking for channels

If the Internet has stopped working
- Check whether there is a power outage. If yes, wait till it is restored
- Check whether the power switches are switched on
- Restore modem to its original position and connect it to the same outlet it was originally installed on

If nothing works, contact tech support at 877-692-225.

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Outage history

Reported outages on 18.01.2022:
There were a total of 2 outages at Cable ONE. The most frequently affected cities were: Los Angeles