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About Blue Ridge Communications
Blue Ridge Communications is a regional telecommunication and cable television, Internet and voice over IP provider which has a coverage area over most of the Poconos area and central Pennsylvania in the United States. The products they make available to their customers include analog and digital cable television, HD television programming, PenTeleData Broadband Internet service, and Blue Ridge digital phone service. Their headquarters are in Palmerton, Pennsylvania.
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Outage history
Reported outages on 27.09.2023:
There were a total of 7 outages at Blue Ridge Communications. The most frequently affected cities were: Philadelphia, Royersford, Depew, Allentown, Lehighton
Reported outages on 26.09.2023:
There were a total of 2 outages at Blue Ridge Communications. The most frequently affected cities were: Tobyhanna, East Stroudsburg
Reported outages on 25.09.2023:
There were a total of 7 outages at Blue Ridge Communications. The most frequently affected cities were: Philadelphia, Dickson City, Bath, Southampton, New York
Reported outages on 24.09.2023:
There were a total of 49 outages at Blue Ridge Communications. The most frequently affected cities were: Philadelphia, Plymouth Meeting, Lehighton, Goldsboro, Bloomsbury
Reported outages on 23.09.2023:
There were a total of 19 outages at Blue Ridge Communications. The most frequently affected cities were: Philadelphia, Pittsburgh, Lehighton, Rochester, Arkport
Reported outages on 22.09.2023:
There were a total of 1 outages at Blue Ridge Communications. The most frequently affected cities were: Woodbury
Reported outages on 21.09.2023:
There were a total of 34 outages at Blue Ridge Communications. The most frequently affected cities were: Lehighton, East Stroudsburg, Lititz, Ephrata, Stroudsburg
Bryan 2 days ago
Reporting back after a tech came out. He says the cable line coming into the house was old (we moved in 10 years ago, so guessing it was installed then unless there was already a previous line). He replaced the line and the wall jack inside where the cable runs to the modem. So far everything seems ok. Judging by all the other reports, there must be something else going on. Good luck everyone!
Kristin 3 days ago
Haven't had internet since 3pm, was unable to work from home all day because of this. This is not acceptable!
Bryan 3 days ago
We contacted Blue Ridge and they claim it’s something on our end, and are sending a tech out tomorrow. But this has been going on for months, intermittent connectivity, fine for 20-30 mins then down for about 5 mins, constantly. Will report back. Hard to believe it’s on our end when so many others are having the same problem.
Tina 3 days ago
Internet out since 3pm, this is crazy since we pay so much and it’s worse when people have to work and now can’t because of not having the internet. This is effecting people not for just the joy of having it but now people’s income. Palmerton,pa
Dan 3 days ago
18071 Internet down since 3pm 1 40 mins still not fixed
Thomas Smith 3 days ago
Cable tv and internet out since 3 pm 9 24 2023. Palmerton 18071
George 3 days ago
TV out since 3pm, unacceptable for the high price we now pay, Palmerton 18071
Brandon 4 days ago
My internet has been down cant do anything one min on next min off. For all the money we pay you think thered be no issues
Garrett 4 days ago
Internet keeps disconnecting for 2 minutes every 15 or so minutes.
Lisa 5 days ago
Internet down about an hour so far in Coaldale 18218
Bonnie 6 days ago
TV out for at least 30 minutes- Kresgeville 18333
Sharon 6 days ago
Cable out for approx 20 min 17522 Ephrata
Richgmail.com 6 days ago
cable out last 1/2 hour Mohnton
George Conarty 6 days ago
WiFi is out since the last thunder storm about a week ago. Comes on for a few minutes and then shuts off. I unplugged the router and modem for a while then powered up the modem, powered up the router and nothing. Need help ????????????
Bryan 1 week ago
Internet has been awful for the past 4 months. I'm clearly not the only one this is unacceptable. East Stroudsburg 18301
Samantha 1 week ago
Moved in 1/1/23 and Internet connection had occasional issues. Fast forward to May and all of the sudden, periodic outages went to FREQUENT outages spanning anywhere from a few minutes to multiple days. Coincidentally, I've noticed a lot of work being done by Blue Ridge all over the county. Then I get something in the mail saying I can switch to an even higher speed Internet now. How convenient! (aka give them more money.) My guess is they're trying to push out low-paying, mid-tier customers to squeeze for even more money. 17545 Manheim
Matt 1 week ago
Internet has been hot garbage the past few days, constant stuttering, random outages making streaming ANYTHING and even browsing the web unbelievably awful, Tobyhanna 18466
Nicholas 2 weeks ago
Every single day for the past three months, CONSTANT intermittent loss of connectivity. Makes streaming and online gaming next to impossible. It’s absolutely infuriating that this is CONSTANT. 18302
Bryan 2 weeks ago
We pay about $100/month. The past 3-4 months have been unacceptable. Speed test shows I’m just fine but the internet is in and out constantly all day. This seems to happen for a few days-a week at a time, and happening about every 2 weeks. Kunkletown 18058
Joe 2 weeks ago
Reinholds no internet 17569