Internet Nebraska Corporation Outages

CJ 2 years ago
Butch—Barely in business. Hosting email but no longer providing DSL. Cutoff DSL service with no notice. As a rural customer it is taking us over 2 weeks to get an alternative. In the meantime, no internet while working from home.

Butch 2 years ago
Is Internet Nebraska still in business I cannot contact them at all

Kathy 2 years ago
68048 Plattsmouth Kathy thank you for the information. Dumping DSL customers with no warning or explanation is horrible. A lot of rural Nebraskans have limited choice for service and depend on DSL.

ds 2 years ago
To clarify the comment about DSL service, webmail and DSL are two different internet services. Internet Nebraska is discontinuing DSL service for their customers.. The webmail service has been restored and is working now. Lincoln 68510

ds 2 years ago
To Kathy in Plattsmouth and others asking about the DSL service, this message appears on the Contact page of the Internet Nebraska website. Sorry to be the one to tell you. Internet Nebraska DSL If you are an Internet Nebraska DSL customer, we have some unfortunate news. Internet Nebraska is no longer able to provide DSL service to customers, and we urge you to find another service provider as soon as possible. We are truly sorry for the inconvenience. 68510 Lincoln

Kathy 2 years ago
Plattsmouth 68048 DSL customer here. Any estimate on when repairs should be done? I've been down over 48 hours now.

Steve S 2 years ago
As of this morning, our email is working again. Lincoln, NE.

dc 2 years ago
Internet Nebraska email is back on line as of 21:00 (11-06-2021)

Kathy 2 years ago
68508 Lincoln My service just came back on now. I’m a webmail only customer, not a DSL customer.

Jana 2 years ago
Lincoln 68512 We too are among Internet Nebraska’s first customers. I never got any kind of notice that they were shutting down. I have tried to call snd left messages several times with no response. I am very disappointed with the lack of customer service and courtesy.

Liz k 2 years ago
52807 Davenport Iowa I have been with Internet Nebraska for many years. When we moved to Iowa we were still able to keep our webmail which has been very helpful in maintaining communication with long time friends and business associates. To get that message with the yellow box earlier today was rather stunning. By that message it doesn't sound like they're planning to come back up. They are telling us to go to another place and email there. So what would have happened to our email that is now in their box around their system. I know in some cases when my mail comes back from the server to the originator I'm removed from certain databases on the other end. I suppose it because they're afraid something is wrong that may affect their system. But the results of that could be very bad! Thanks for the information below and hopefully this will resolve itself soon or they're going to have a lot of very angry people

alan 2 years ago
I reached out to the people who have the servers in their building and they said that a contractor had accidentally cut a main internet fiber yesterday afternoon on a nearby construction site and that internet nebraska should be back online later today or tomorrow once all repairs have been made to the fiber. ... 68845 kearney

dc 2 years ago
The Internet error message says the DNS domain cannot be found. There could be a problem with the domain certificate (expired, fee not paid, etc.) Does anyone know the IP address for Internet Nebraska? If the inebraska servers are working, the IP address should still work. 68510 Lincoln

JS 2 years ago
Internet Nebraska servers disappeared from the net 24 hours ago. The only clue has been a full voice mail box with a message that "they are working on it". The once stellar customer service has gone into the toilet over the past year or so. Should have seen this coming. I have a bad feeling about this. 68502 Lincoln NE.

Jodi 2 years ago
68507

CJ 2 years ago
No internet since 11/5 afternoon. Been with company since purchased comweb 1997. Time to change? 68048 Plattsmouth

NQ 2 years ago
All their servers are down. I've been with this company since they bought out beatricene.com back in the early 2000s. I've continued to pay for email hosting from them for almost 20 years. Last communication I had with an employee said they didn't know where their manager/owner was and to get an email elsewhere. Sounds like it was starting to crash and burn. 17 weeks ago from now, there was 3 week outage and it suddenly started working again. This time, it's been a full 24 hours and ALL their servers are down - everything!

Jknight 2 years ago
No email received since 8am nov 5th. I can’t send email starting a month ago. I cannot contact anyone. No response.

Rks 2 years ago
No internet service since noon today 11/5/21. You only get a recording when you call the business. Customer comments on their Facebook page sound like they may have closed.

Steve S 2 years ago
No connectivity tonight, Friday, Nov 5 (6:54 pm). Lincoln, NE 68526.

Jim Haas 2 years ago
I've tried to reach them by phone and email for about one year now. No reply at all. Is anybody listening? 68507

Jeff Mumby 3 years ago
I have trying for the last month to get in touch with them. No reply no nothing but my website still works with using [email protected] so tell me I can't believe it..

Tom Guild 3 years ago
Cannot get to email or inebraska website Problems for over a month with webmail. Now July 10, I get information that "inebraska.com" is parked. Problem with certificate. 68360 Garland

Steve S. 3 years ago
68526 Internet Nebraska email working today

Greg Spevak 3 years ago
Internet down two days. Something about a certificate etc. 68025 Fremont

jay 3 years ago
Also cannot get email from Inebraska. Cannot connect online as all browsers warn of a bad certificate.

Steve S. 3 years ago
We have been unable to send or receive emails since last night. Is the server down? Have been unable to contact them. Have sent an email and phoned the company. No one from the company has replied.

BW 3 years ago
68512 Lincoln - Looks like Internet Nebraska's email and website are down. Web page redirects to a parked website and email is not working.

Mary Pat Miller 3 years ago
Internet Nebraska email not working; was also down several days ago for a short time. About a year ago it was down for a couple of days. Want a true estimate of time of outage. 68516

Arlie Fandrich 3 years ago
lincoln 68526 Why can't I log in to Inebraska? I need to look at my email? Why is this service getting so bad?

Nancy Lines 3 years ago
Who do I contact to report this business as an apparently fraudulent company. They take my money, but don't respond to any request when my internet is spotty or not working? 68428 Raymond

Nancy Lines 3 years ago
I tried again to contact Internet Nebraska - no one answers both the phone or the contact us email. I have limited internet, I have trouble shooted since April 30th when it went down. The only way I can get on most websites, local news, my bank accounts, Walgreens to refill my prescriptions, is to go through VPN on my McAfee. This is shameful that they won't respond. Are they even in business anymore?

R Sullivan 3 years ago
I have been a customer of Internet Nebraska for years and their customer service was the best. However, like the other comments on this page, my internet in Lincoln 68516 went out on Friday April 30th and it has been spotty at best ever since. I have tried for a week to get someone at Internet Nebraska to respond to no avail. I called and got their voice mail multiple times and sent emails. So, I found an account invoice they had recently sent me, with the comment they hoped I was enjoying their service, and I replied to the Account Manager that I was not and explained the issues. This was the response I received. "We are sorry to hear about your internet troubles. It looks like you actually have internet through Windstream, though. We are a reseller of Windstream's services. We will make them aware of the internet issue that you are experiencing. In order to get the best service, we do recommend switching to Allo or Spectrum in the future. Thank you."

Mary Butler 3 years ago
Problem began Friday evening, 4/30, when I tried to access eBay on my iPhone/ iPad (rarely do I use my computer). What I get is a spinning wheel...I guess that means it’s trying to load. Since then, I encounter the same problem with the Weather Channel and Rakuten. As I TRY to use my internet, more & more problems are cropping up. I received an email from my dentist asking me to confirm an appt, but it won’t finish loading for me to do so. A daily trivia quiz I receive via email, Brain Candy, won’t show the questions, and an sports letter I receive daily, The Athletic, won’t load the rest of the story. Some things are accessible...for instance email, Amazon, Google, newspapers, Facebook, Twitter, huskers.com, ... When I switch to cellular access, then everything is okay. First thing Monday morning I began leaving Internet Nebraska messages for call backs, and have continued that today, 5/4...no response. Have sent emails to Manager, with 2 responses. The first told me I have Windstream internet (I do not), and to contact them. The 2nd asked me to describe my problem for troubleshooting purposes...I’ve had no response to that. 68510 Lincoln, NE

Nancy Lines 3 years ago
I still have only half internet connection - I've tried to call twice, only answering machine - they don't call back. I emailed with my problem - the last response I received was It could be a blocker in place on your web browser, an external blacklist, or a firewall. No help, I've tried two web browsers, turned off my firewall - didn't help. Everything was working fine until April 30th, what changed? I can't visit my bank accounts, Microsoft, news channels, only facebook and a few generic web pages. At this point, I don't recommend this company, I have been with them for 15 plus years - rural Nebraska. 68428 - Raymond, Ne

Nancy Lines 3 years ago
I came home on 4/30 to find I could log on the internet, but couldn’t bring up many web pages. I tried to trouble shoot my home modem thinking it was on my end. Today I now have lost email. I’m glad to see others have the same problem, at least now I won’t tear my system apart. 68428 - Raymond

Deanna Bahr 3 years ago
Lincoln, Nebraska 68521 Email down since 9:30 AM on Sunday, May 2. Using Outlook Express. Error message is Ox8004210A (POP server) and Ox8004210B (SMTP). Nobody in office, no emergency number to call, no voice mail to leave message. Other internet options working except for the Internet Nebraska Webmail site.

Tom Williamson 3 years ago
Sometime after 4/30, access to webmail went down. On 5/1, there was still no access. When attempting to contact the web site, the was no server to connect to, or it was taking too long to respond. There is no number for phone support, other than the main, and no message can be left there. 68128 La Vista

Curtis Christensen 3 years ago
No email service--starting Friday, 4/30, had outgoing failure; starting today (5/2) am not receiving emails. 4/30: left a voice message for Internet Nebraska; have received zero response. 5/2: Am unable to access Internet Nebraska homepage ("DNS server not available")

Jerald Sindt 3 years ago
Cannot login to my email or pull up internet nebraska on the web. 68801