Common problems are:
Affected cities:
Comments on Home Telecom
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About Home Telecom
Home Telecom is an American independent telecommunications company located in Moncks Corner, South Carolina, which employs close to 200 people and serves over 20,000 access lines. With this coverage, they are able to service 1,100 square miles of South Carolina's Lowcountry. Home Telecom offers internet service to an estimated 41,000 people, that makes it the 84th largest provider of cable broadband in the US by coverage area. Its DSL service is available to approximately 36,000 customers.
Barbara 1 year ago
Because of the inconvenience to so many people with their service, I think Home Telecom should give a discount on next billing cycle. 29461 Moncks Corner
cs 1 year ago
No internet for two days. This is happening across the US with various ISPs. Right now, not able to work remotely. 29445 Goose Creek
Justin 1 year ago
Everyone please watch Mason's video on how to workaround this issue to restore your internet: https://youtu.be/g2LsspTTDDU
Russell Nichols 1 year ago
I have not been able to connect for 2 nights. Can't watch Apple TV or Showtime. Now the internet is only working for some sites. I can't reach them by phone. All I get is a busy signal.
meh 1 year ago
Cross, SC 29436 Internet is terrible and cant contact Home telephone. I am only getting a busy signal since last night.
Steve 1 year ago
Daniel Island still has no internet 29492.
MC 1 year ago
29486 Summerville The lack of communication and regard for customer service is astonishing
Kevin 1 year ago
29485-Summerville 7:15 am Friday - STILL no internet. STILL no updates from Home Telecom. Absolutely one of the worst customer service departments. I am definitely going to break my contract and go with AT&T.
C 1 year ago
Mines still working on 8.8.8.8 for dns. Can’t adjust anything for my ps5 though.
gino 1 year ago
anyone else’s router stop working fully? have been working fine with the dns settings change now its completely no booting at all. welp
David K 1 year ago
please everyone; file a BBB complaint to demand a refund for the number of days with unreasonable interrupted service i.e. failure to provide paid services
David K 1 year ago
shameful internet company; i hope verizon fios comes down 29401 Charleston
C 1 year ago
This sucks. gar-BAGE
Elizabeth 1 year ago
Internet still out. I tried Mason's YouTube suggestion, however when I put in Admin username off of my box it says wrong username. So any suggestions? Thank you for your time & consideration in this matter. Hope everyone has a great God blessed weekend.
CD 1 year ago
Mason you just saved my sanity posting the video. I had a grad class assignment to submit and I was freaking out. Thank you!! Video was great totally worked!
Chris 1 year ago
Moncks corner South Carolina 29461 I have never been more pissed off as I am right now I have had nothing but issues with home Telecom and I've been telling my husband look here if you don't call to find another internet service for our home I will !!!! And then on top of it all they got their phone lines off and such a busy mode because they don't want to hear it... Absolutely pathetic
xgman 1 year ago
TV also out johns island. Internet 1111/8888 on iPhone doesn't help TV. Any ideas there?
Mason 1 year ago
Here is a quick video on how to change your DNS settings specifically for Home Telecom. I used these exact steps and have working internet. Feel free to leave a comment if you need help. https://youtu.be/g2LsspTTDDU
Justin 1 year ago
I'd wager their DNS server is getting DDoS attacked.
Simon 1 year ago
How long must we suffer Mr Home Telecom.