All Zito Media reports of the last 24 hours

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Caleb McDonald 6 months ago
55616 Two Harbors. Why is this dog shit internet always down.

Joe 6 months ago
55616, two harbors. WiFi went out immediately at midnight

Dianna 6 months ago
Not sure if it's just me or the area, but Internet down in Lewistown, PA. Why the middle of the day with sunshine and no vehicle crashes reported?

Vaughn Palmer 6 months ago
My internet has been going out every night for the last month.and not back until late in the afternoon. Always told the same thing " their working on it. This is ridiculous.Out now.

Leslie 6 months ago
Internet was out all day in Crabtree yesterday, still out this morning. I called them last night and they said they had no idea when it would come back on. Not good when you work from home!!

Susan Cooksey 6 months ago
Internet is out in Canton/Cruso community for the 2nd time in a week. It is 8:54 pm so I'm sure it's not going to be back on tonight. Spectrum really needs to expand to the Cruso area! We are charged full price for a months service plus a $30 late fee if it isn't paid the day it's due but we are not getting a full month of service! This is ridiculous. 28716

Ken 6 months ago
Waynesville-28785 For those of us that work remotely and rely on Zito’s “service”, this type of outage costs money. Would like to know how and when I will be compensated to make up for today’s lost wages.

Heather 6 months ago
Internet been out all day in Crabtree, NC

Carson - 28785 6 months ago
WiFi at J creek out

Amanda 6 months ago
28785- does anyone know why there is so many outages? 20

S JONES 6 months ago
Been out ALL morning and still at 5:30 pm NOT FIXED...DO BETTER

Kevin 6 months ago
Internet out on jonathon creek. Again

Leigha 6 months ago
Internet out for the second time this week alone. Tired of waiting hours to be able to do simple tasks.

Jay 6 months ago
Waynesville, NC 28786 internet is entirely out

Lance Schroeder 6 months ago
55732 Embarrass, If we can all agree that the Internet has been going down since around somewhere in May of 2023, I believe that It Could Be our routers. Our routers that where provided through lake connections, After being merged into Zito may not be supported anymore and it is pretty aggravating we do not get a status update or different hardware for our older company merging, Our current router is a 844-G1 calix router, Old to say the least and needs to be changed just for stability up to date Internet etc. I will update on this if I do find anything out changing up routers. Sorry to everyone that is having outages. Last thing I can provide is when the internet goes down, you lose the IPV4 and it says connecting in the router interface.

Amy Pate 7 months ago
Zito Media is the worst service I have ever had in all of the many places I have lived. I moved here 2 1/2 months ago and the internet has been out every day at least once, usually more. When you call, they give you the coined "there's an outage in your area and our technicians are working on it". So, there's an outage in my area every day, usually multiple times. I'm trying to run a business from home and this just isn't working. They always thank me for my loyalty as part of their spiel and I tell them every time, there's no loyalty when there are no other options for internet. When is someone going to come up with a solution to the big corporate monoply on internet services? Most of the time you get someone in India and it's even worse because they are also just reading from a script and don't have a clue what's really going on.

Michelle 7 months ago
ZITO used to be amazing. They used to have the best customer service. Now the service goes down daily, either all the way out or constant buffering. When you call, it is always the same story, no ETA, and they are rude. Plus they outsourced their CS to India. So half the time I can't understand them and they are reading from a script. A bad script at that. ZITO needs to fix this obvious problem and supply decent CS. Bryson City 28713

Brian 7 months ago
The 6th was a nice sunny day wasn't very hot low 80s. But despite that the Internet went down and STILL hasn't come back on.

OnnaB 7 months ago
28789 Whittier is out

JWC 7 months ago
28785 Waynesville Out again. Weather is fine. No accountability with this company. Like an absentee landlord.

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About Zito Media

Zito Media is an American company that offers its clients internet service across 16 states with their greatest coverage in Pennsylvania, Texas, and Missouri. The cable internet service offered from Zito Media is made available to around 234,000 people, making it the 37th largest provider of cable broadband in the US by coverage area. Outside cable broadband, Zito Media also offers a fiber internet service to its customers, approximately 25,000 people.
Live outage map

Outage history

Reported outages on 23.04.2024:
There were a total of 2 outages at Zito Media. The most frequently affected cities were: Riverside
Reported outages on 22.04.2024:
There were a total of 1 outages at Zito Media. The most frequently affected cities were: Johnstown
Reported outages on 21.04.2024:
There were a total of 1 outages at Zito Media. The most frequently affected cities were: Blue Springs
Reported outages on 19.04.2024:
There were a total of 1 outages at Zito Media. The most frequently affected cities were: Blue Springs
Reported outages on 18.04.2024:
There were a total of 1 outages at Zito Media. The most frequently affected cities were:

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