Common problems are:
Affected cities:
Indianapolis
Comments on Surf Broadband Solutions
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About Surf Broadband Solutions
Surf Broadband Solutions is an internet service provider based in La Porte, Indiana. Surf Broadband Solutions provide the best residential and broadband internet connection services. Areas which are covered specifically are Illinois, Michigan and Indiana. One can buy their digital home phone pack for just $24.
Janelle 6 months ago
Goshen, IN 46526- we've been without internet for well over 18 hours now and have had no explanation as to why. We thought it might be a billing issue only to find out that they've had issues with billing people and so that isn't the issue. Every time I try to call for technical support all I get is a recording that says they're currently experiencing problems in my area. I'm wondering if anybody else has had problems? And it would be nice to know when I can have my internet back we run a business out of the house it needs to be on or we need to find a different solution if something's going to turn on in 10 minutes or take 10 hours it'd be nice to know.
Scott 6 months ago
Slow speeds between 1-3 mbps when service is supposed to be 1000 mbps. Latency is extremely erratic as well. Testmy.net shows a rollercoaster in both speed and latency to any test server from New York to Australia. Power cycling all hardware did not resolve the issue. Going on 24 hours of unreliable fiber service. I know it's cold out, but I have to work from home and need internet to do so.
Valpo 6 months ago
<5mb/s internet since weekend. Called Surf again this morning and they are aware of outage in area but no ETA to resolve
Asmon 6 months ago
PlayStation 5 won’t connect. Websites not loading on laptop/phone 46368 portage, in
Todd 6 months ago
Having issues. Slow 5-10mb speeds despite paying for 1000mb fiber package. This sucks. Westville IN
Ryan 6 months ago
Also having slow speeds, bizarre high pings, or websites not loading stating secure connection could not be resolved. Surfshark vpn on or off, multiple devices, power cycling equipment did nothing. Elkhart Indiana 46516
Chris Smith 6 months ago
Very slow speeds, and eratic pings. 46516 Elkhart,IN
Maggie 6 months ago
Internet has been down since thursday mid afternoon. Currently still not up 49315 byron center
Linda 6 months ago
Internet outage the last 2 hrs at 46526
Wayne Harmsen 7 months ago
Internet is slow the last couple days, is there a problem in our area? 49419 Hamilton
Simon 7 months ago
Internet down at Holland, 49423, since no later than 3pm. Still down at close to 10pm. A real pain!
FE 7 months ago
49315 Byron Center, Michigan Internet went down at 12:05 AM Hopefully it’s up and running when I get out of bed in the morning Doesn’t happen very often but when it does, it’s a pain in the ass
Josie 7 months ago
Internet been down for over 5 hrs again. Service issues becoming a frequent issue allegan 49010
Cheryl 8 months ago
2nd day of internet outage in Ottawa, IL 61350. Can’t conduct business!
RR 8 months ago
Second day in a row with 0 internet!! Pls fix! 46347
Aaron 8 months ago
Elkhart. 46514 Service has been flaky tonight and is now completely down
Eric 8 months ago
Internet Outage in Bristol 46507
Thuitsong 8 months ago
Internet down…need to have service ASAP! What’s going on?
Jon 8 months ago
Down in 49419 - Hamilton
Ken frederick 8 months ago
Could someone at Surf at least give an update.