Common problems are:
Affected cities:
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About Stealth Communications
Stealth Communications is an Internet service fiber provider based in the city of New York. This American company provides reliable and Gigabit Internet connectivity to entrepreneurs and businesses in that city. Many providers do provide fast Internet connections. However, Stealth Communications distinguishes itself in that it installs and maintains its own fiber network, making it available at highly affordable prices.
The Internet service provider has been delivering broadband services since 1995 but it was only in 2013 that it started rolling out its ultrafast Internet services. It slowly began expanding its fiber-optic connections in the industrial zones of Queen and Brooklyn.
Stealth Communications offers Internet speeds that are stated to be much faster than Internet speeds generally offered by its competitors. This makes its fiber network a logical and a premium option for complex enterprises and large companies.
Availability
Stealth Communications offers fiber Internet service in just 1 state- that of New York. From 2013 till date, it has deployed about 27,000 miles of fiber and plans are afoot to enhance the fiber network by another 8,000 fiber miles.
Reports indicate that more than 44 percent of small businesses at least in five boroughs have little or no access to fast Internet connectivity. Growth of fiber network has not been rapid because the wiring in certain parts of the city has not been easy.
The Internet fiber provider is seeking to make greater inroads into the neighboring cities of South Bronx, Harlem and Washington Heights also. The provider has deployed fiber over 10 route miles to serve upper Manhattan and the other three cities. It also connected fiber in Brooklyn to Industrial city of Sunset Park and also downtown MetroTech.
Currently, Stealth Communications has Internet coverage in New York- Bronx, Astoria, Long Island City, Brooklyn, and Manhattan and in 82 zip codes. It ultimately plans to provide 100-megabit and gigabit services to businesses.
Error codes/network problems
Any fiber-optic network is prone to errors and error codes are displayed. There might be a stack error or a calibration record error. Data errors, flashgain errors are also likely to surface. The oscillator or the synthesizer may fail, causing errors to occur.
Broken fiber caused by external stress or bending cause network problems. Contaminated connectors result in signal loss. Very long fiber optic cables can get twisted. Improperly fitted connectors also cause network fluctuations causing the network to be down.
In case of a power outage, if there is no generator or a battery backup, fiber-optic Internet, phone and TV services will not work. Check the status of the outage in case it lasts longer than expected.
Users can contact Stealth Communications support team at +1-212-232-2020 (or toll-free: +1-866-237-6970). They can chat with support personnel on social media and seek help from [email protected].
Troubleshooting yourself
- Simple as it may seem, keeping fiber network equipment clean largely ensures that no issues arise
- Straighten out any twists or bends that may be on the cable
- Lessen tension in the cable by keeping it a little slack
- Replace any damaged or frayed cables
- Tighten cables, disconnect and reconnect
If nothing works, users can contact Stealth Communications support teams at the numbers given above.
