Common problems are:
Affected cities:
Comments on SpeedConnect
Let others know about your problems with SpeedConnect: Write comment
About SpeedConnect
SpeedConnect offers a range of internet services, including fixed wireless broadband, designed to cater to areas that might not have access to traditional broadband solutions. Their services are valued for offering connectivity in regions where options might be limited.
Potential Challenges for Subscribers:
1. Connection Drops: Subscribers might experience intermittent disconnections from the internet.
2. Slow Speeds: Despite subscribing to a particular speed package, users might sometimes face reduced internet speeds.
3. Installation Delays: Some subscribers might face delays in getting their connection installed or set up.
4. Billing Concerns: Issues related to billing, unexpected charges, or payment processing.
5. Customer Service Wait Times: Longer-than-expected wait times when contacting customer support.
Troubleshooting Advice for Subscribers:
1. Restart Equipment: Many connection issues can be resolved by simply restarting your modem or router. This helps reset the connection and address minor glitches.
2. Check for Outages: Before troubleshooting, verify if there's a known outage in your area. SpeedConnect's website or customer service might provide this information.
3. Monitor Data Usage: Ensure you haven't exceeded any data caps that might be affecting your speeds.
4. Optimize Router Placement: If using wireless internet, ensure your router is placed in an optimal location — central and elevated, away from obstructions and electronic interference.
5. Contact Support: If facing consistent or severe issues, reach out to SpeedConnect's customer support for assistance.
Utilizing SpeedConnect's services can be a boon for those in regions with limited internet options. Being proactive in addressing potential challenges and leveraging available troubleshooting resources can help ensure a more consistent and satisfactory experience.
Harold Gorny 7 months ago
Speed Connect down for 10 days no answer on the phone. Sedona AZ 86336
walt 7 months ago
No service since September 1st. No one answers the phone, calls are directed to email portal. No one responds to the email. Bay City, Mi
Edward Tomicek 7 months ago
I haven't had internet service for about two Months now, through "SpeedConnect", BUT, They keep sending Me a bill, with a late fee charge. Attached. Speed Connect was good for the last 15 years, except for not being able to talk with anyone after Their business hours or weekends. I found another provider, good luck to everyone else.
David 7 months ago
48415 Birch Run Michigan. No internet service now for 17 days. No one ever answers the phone at Speed Connect. Not looking good for that company!!!!
J Spencer 8 months ago
Have been out of internet service for almost a week in Cottonwood AZ. Cannot reach anyone. No one knows anything.
Keri Austin 8 months ago
No internet for 2.5 weeks east side bay city mi 48708
Keri Austin 8 months ago
No internet for 2.5 weeks now in bay city east side
kent 8 months ago
Missed on above comment they said not to return their equipment
kent 8 months ago
Just talked to speedconnect in Michigan was told don't pay the bill and don't return and to find a new provider they don't cover the area any longer
kent 8 months ago
Saginaw 48601no internet for a week now can't get a hold of anyone
B 8 months ago
Speed connect is being sued for not paying their internet provider for 3 years. They’re closing. Block payments through your bank cuz I highly doubt they’ll ever answer again!
Bonnie 8 months ago
Lost service 4 days ago can't get a hold of anyone at their office getting fed up with this company Frankenmuth 48734
ron 8 months ago
Saginaw mi 48601no internet going on 6 days no way to contact them because they won't answer the phone horrible service!!
Kent 8 months ago
No internet service for 5 days now and no one answers their phone I guess they don't want their bill paid this month!!
tim walraven 8 months ago
5 days no internet then holy crap a half hour Sunday morning before its off again, speedconnect can suck my ass this shitty service going with skyweb! Saginaw michigan 48601
john 8 months ago
Buena Vista MI 4860, no internet for 4 days no one answers their phone says closed at all hours of the day! What a crap company (speedconnect)
kn 8 months ago
Saginaw 48601, 5 and half days still no internet and office has been closed for who knows how long no one answers. Michigan people check into skyweb service, neighbors have had it for several years and not one problem I know I will be first thing tomorrow!! Tired of this crap service from speedconnect!!
Jim 8 months ago
Saginaw Mi 48601 No internet for 4 days no one answer's the phone I'm tired of this crap service going to deduct my streaming channels charges from my September bill since I can't watch them!!
ken 8 months ago
Saginaw 48601 4th day and still no internet their office is in frankenmuth mi, people are there but are not answering the phones!! Guess it's time to find another provider I suggest anyone else with speednet to do the same if possible let them know how bad their service is!!
Dannielle 8 months ago
48637 out for 2 days. Cannot get ahold of anyone on phone, says office is closed during business hours! Does anyone live close to their offices to knock on the door??