All Sparklight reports of the last 24 hours

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Jason 5 months ago
Internet down for an hour now. Pampa tx 79065

Charles 7 months ago
Tv And Internet been out all day. Since this morning does anybody work in clinton seen one truck in parking lot doing nothing 73601 cilnton ok.

Brandon 10 months ago
Altus,OK 73521 Outage started for the town around 1430. Called to get info, was told no idea what is going on, no estimated time, "not sure how large the outage is, but probably big considering the amount of calls received"

Jose 10 months ago
73601 clinton ok have no internet

Sabrina 10 months ago
75601 no internet and been on hold for almost an hour!

Jim Smithers 1 year ago
77418 Bellville Had service one day. internet went down. No customer support, but sales line answers 24/7

torrey 1 year ago
36203 oxford sparklight internet is down

Christopher Patterson 1 year ago
Internet down. 39120 Natchez, MS

Clements Malley 1 year ago
Internet down. Kiln Ms. 39556

Wesley Kersting 1 year ago
Apologies, west Columbia TX 77486

Wesley Kersting 1 year ago
Endless internet issues for 2 years every 1-3 months . Not just oh reset your router, it’s always massive outages and bad repairs somehow causing massive packet loss and unusable internet

Walter Norman 2 years ago
I’ve been a spark light customer for the past two years with Internet. And for 30 years with cable TV and the Internet has been off and on since they began doing it in 2002. But in the last two years since April 2020 I have had consistent Internet problems that sporadically played me every day! I have dropouts and packet loss anytime the ground is wet. I didn’t notice this correlation until probably a year into the problems. And then 11 months ago I began telling them I had made a correlation between wet soil and a loss of service. There’s always a intermittent dropping in and out of the Internet but my computer usually makes up for that. What it can’t do is help the fact that I completely lose my upload every time the ground gets wet. I was actually threatened by spark light employees who had came out to my trailer so many times but when they would come out the ground would be dry and they would only do a test for a short period and it always came back fine!!

Maggie Burnett 2 years ago
Still no internet in Ingleside 78362

Katly Henline 2 years ago
Internet is good for 5 minutes before it reboots and kicks everyone off. At least 25 times a day. Getting very annoying. Please fix. 62092

Kelley Snipes 3 years ago
Kirksville, MO 63501 Have had Wi FI problems for the past month. Also TV stations are not all available sometime most everyday. Maintenance have done the best they can it seems. They say it is in the line and has an effect on the Motorola box. Getting upset with this and paying the high enough monthly charges and no choice for adjustment it seems. Considering changing in the near future. Kelley Snipes

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About Sparklight

Sparklight is one of the top broadband providers in the country, currently operating in 21 states. Their range of services includes not only high-speed broadband internet, but also mobile, Wi-Fi, and cable television networks. Sparklight caters to small and large businesses, while also handling broadband needs for wholesale enterprises and carriers. Their current user base exceeds over 900000 business and residential subscribers.

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