Let others know about your problems with Simply Bits: Write comment
Simply Bits is an internet service provider that offers broadband services to businesses and residential areas. They're known for providing wireless and fiber-optic solutions, ensuring high-speed and reliable internet connectivity.
1. Network Congestion: High traffic periods, often during peak hours, might cause slowdowns or temporary service interruptions.
2. Service Outages: Rare, but possible disruptions due to maintenance, unexpected technical issues, or infrastructure damages like fiber cuts.
3. Equipment Issues: Problems with on-site equipment, such as modems or routers, can impact the service.
4. Backend Server Problems: Server-related issues on Simply Bits' end can lead to temporary outages or performance degradation.
1. Stay Informed: Regularly check Simply Bits' service status or any announcements regarding planned maintenance.
2. Optimal Equipment Placement: For wireless services, ensure that equipment is placed optimally, avoiding obstructions for better signal strength.
3. Regularly Update: Ensure that any provided equipment firmware or software is up-to-date for optimal performance and security.
4. Contact Support: In case of persistent disruptions, reach out to Simply Bits' customer service for assistance or troubleshooting.
While Simply Bits aims to deliver consistent and reliable internet service, being aware of potential disruptions and following best practices can help users maintain a smooth online experience.
Kim 9 months ago
Internet is down. Can't reach anyone by phone. All numbers are ringing busy. This is ridiculous
marcella wilson 9 months ago
for the last three weeks has been nothing but dropped connections, every 5-15 minutes. i tried to get support by email because i cannot talk to these people. lies they are full of lies stay far far far away
JR 1 year ago
85641, no internet service & no customer service. Appears that Simply it's keeps banker hours
Tom Reeve 2 years ago
Service this afternoon is HORRIBLE! Nothing will load! Fix the damn service!
Tom Reeve 2 years ago
Service this afternoon is HORRIBLE! Nothing will load! Fix the damn service!
Tom Reeve 2 years ago
Service this afternoon is HORRIBLE! Nothing will load! Fix the damn service!
James R Owens 2 years ago
I agree with these comments. I have been using Simply Bits since 2014 which had a fairly decent download speed hovering around 17 to 18 Mbps. It is now 2022 and the speed is around 8 Mbps or less. Their business is going to be in bits-and-pieces unless they turn it around.
Jinshan Tang 2 years ago
Take me whole 16 hours to up loading 500 pictures, but just take me 10 minutes by using other service. This Simply Bits is getting worse and worse, we have used this service since 2016. I am looking for other carrier now.
tom moore 2 years ago
my Location is Tucson zip 85749 and Mt Lemmon
Tom Moore 2 years ago
Speed is horrible! Less than 1 on both upload speed and download for the past 2 days! Totally unacceptable. We have two sites at $50 each/month, we pay for 5MB not less than 1MB. a 3 min CNBC video took more than 34 min to view. If not fixed rapidly we will cancel, we've been customers since 2015, it gets worse every year. Please pass this on to Michael Burnstein, Thank you