All Fidelity Communications reports of the last 24 hours

No problems found!


Common problems are:

Affected cities:

Chicago

Comments on Fidelity Communications

Let others know about your problems with Fidelity Communications: Write comment

Robin A Moore Avatar

Robin A Moore
Its broken! I can't watch my shows without internet. So now I have to go pick out a DVD like a peasant...

3 months ago
Josh Avatar

Josh
Down in Lawton ok Zip 73505 Called and repair time is 1 hour

3 months ago
J Avatar

J
Why is it that this internet goes down all the time bill is paid on time every month but internet goes out 3-5 times a month 73505 lawton oklahoma

3 months ago
Pissed off Avatar

Pissed off
Once again internet is down go fucking figure tired of this shitty ass fucking internet never in my life had this many issues with anyone else!

3 months ago
Tyshaun Avatar

Tyshaun
Fix this internet is down and I'm trying to play lol. 73505 Lawton OK

3 months ago
Jay Avatar

Jay
Internet is always weak even though I pay for 100mb. It is currently down again. Lawton, OK 73505

3 months ago
Jenny Avatar

Jenny
Lawton Oklahoma no internet Zip 73505

3 months ago
Jay Avatar

Jay
Internet is always weak even though I pay for 100mb. It is currently down again.

3 months ago
Joseph Avatar

Joseph
Internet down in Lawton Oklahoma Zip code 73595

3 months ago
Barak Avatar

Barak
Internet down 73505 Lawton

3 months ago
Robert Avatar

Robert
Internet down again. 73505 Lawton

3 months ago
Pissed off customer  Avatar

Pissed off customer
Shittiest internet around and I have 1000MPS but it just cuts off randomly and we have to pay for this dogshit service? Still no compensation for it either.

3 months ago
Elio Garia Avatar

Elio Garia
No internet 73505 lawton Ok fix this!

3 months ago
Rs  Avatar

Rs
Trash service always going out. Intermittent drops. 73505 Lawton

3 months ago
Pimp Daddy D Avatar

Pimp Daddy D
Internet down 72206

3 months ago
Punkshoo Avatar

Punkshoo
Internet down at 72022

3 months ago
Josh Avatar

Josh
Internet out in Lebanon Missouri 65536 12:32 am 08/11/21

3 months ago
Tim Avatar

Tim
Salem missouri my internet not working keeps going off and on now not working at all

3 months ago
John Avatar

John
73507

3 months ago
Dawne Avatar

Dawne
Wireless has Excellent signal strength but won't connect to internet. Salem MO 65560

3 months ago

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About Fidelity Communications

Fidelity Communications is one of the smaller telecommunications operators in the U.S. Founded in the year 1940, Fidelity is a family-owned company, run by the Davis family siblings. Their father, late John Davis, built the company up to its potential with his unwavering entrepreneurship spirit. Over the last decade, Fidelity has been steadily acquiring smaller cable and phone operators to increase their userbase substantially.

Fidelity Communications’ largest acquisition took place in early 2012 when they integrated 14 different network systems from Cobridge Communications into their existing system. In early 2019, Fidelity began creating ‘1 Gig’ cities with their higher bandwidth network to facilitate completely connected homes. Some of the cities that are part of this ‘1 Gig’ revolution are Missouri, Rolla, Lebanon, Nevada, and Louisiana.

Fidelity Communications currently offers internet, phone, and cable services to both residential and business users.

Regional availability

Fidelity Communications operators its phone and internet services in 5 U.S. states, with the largest number of subscribers from Oklahoma, Missouri, and Arkansas. As per coverage area, Fidelity is 28th on the list of cable providers in the U.S., with about 384,000 subscribers. Fidelity additionally provides fiber internet, copper network, and DSL service to customers. The copper service is provided mainly to business users in about 11 zip codes. DSL service is utilized by about 30000 users, while approximately 21000 users are on their fiber service.

Errors / network problems

Fidelity hosts an FAQ section, a Support Center, and a Corporate Blog on their website, where you can identify most commonly faced problems with the service and find help in resolving them. The Corporate Blog especially is a very good source of information and tips on keeping your network connected.

The company operates a 24-7 Helpdesk Support that you can contact for additional assistance with any outage or network issues. Call them at 1-800-392-8070 to get help with service issues and also for any maintenance support you may require.

Troubleshoot yourself

A common problem you may see while using your FiDO box from Fidelity is a 5102-error code. If you receive this error, check all the cable connections to ensure they are fixed properly. If they are, try unplugging the Media Gateway along with all connected players. Reconnect them after 60 seconds and the error should be fixed.

If your internet connection is down or you face slow speeds on your network, check the Fidelity website to identify if there is a local outage. If not, try disconnecting power to all devices connected to the network. For slow speeds, run a speed test using the Fidelity website to check if the speed is less than 75% of what you should be receiving. If the speeds are on par, you may require a higher speed plan to handle the number of devices you’re using. If the speeds are lower than 75%, contact Fidelity to identify the cause.

Some standard practices to avoid several common issues are to shut down your computer every day after use and restart your router or modem at least once in a day.

Live outage map
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Outage history

Reported outages on 27.11.2021:
There were a total of 5 outages at Fidelity Communications. The most frequently affected cities were: Ashburn
Reported outages on 26.11.2021:
There were a total of 16 outages at Fidelity Communications. The most frequently affected cities were: Chicago
Reported outages on 25.11.2021:
There were a total of 18 outages at Fidelity Communications. The most frequently affected cities were: Chicago, Miami, New York, Fairview, London
Reported outages on 24.11.2021:
There were a total of 6 outages at Fidelity Communications. The most frequently affected cities were: Chicago
Reported outages on 23.11.2021:
There were a total of 6 outages at Fidelity Communications. The most frequently affected cities were: Chicago
Reported outages on 22.11.2021:
There were a total of 14 outages at Fidelity Communications. The most frequently affected cities were: Glendale Heights, Chicago
Reported outages on 21.11.2021:
There were a total of 2 outages at Fidelity Communications. The most frequently affected cities were: Chicago