All ETC Communications reports of the last 24 hours

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Comments on ETC Communications

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Mathew 1 year ago
Internet went from over 100 mbps down too just 2-3 mbps and has been like this for 3 days and we have heard nothing from etc about what is happening with are wifi. Anybody else have this problem with their internet.

Normally Happy Customer 1 year ago
30175 Talking Rock, Pickens County: So it WAS only 3 weeks ago since this occurred at my location. I thought so. Same deal. Am on cable speeds, but it's worse than dial-up ever thought of being. It started up again on 2022.11.23, Thanksgiving Eve. That makes it 48 hours and counting AGAIN right now. Another 12 hours, and it will tie the last incident three weeks ago. Felt like the bosses all went home so an employee decided to mechanically throttle political enemies for the holiday weekend. Another thought is that it could be massive holiday Internet traffic, but no one else seems to be complaining out there on same said Internet. Could be a targeted DDoS attack. There are operating system tools to detect that kind of activity. That's what I will be attempting tonight. There's a warm fuzzies making article called "How To File an FCC or FTC Complaint About Your Internet". I'll be using their information to report these incidences if sniffing Internet traffic packets finds repeated, abusive incoming denial of service attacks against my personal ISP address. The good news takeaway from that possibility is that it wouldn't be ETC's fault in that case. Here's hoping. Of note: It's taking several tries just to post this comment. Some websites take 10, 15, 20 attempts to accomplish any one simple online task.

Normally Happy Customer 1 year ago
30175 Talking Rock, Pickens County: My household has been with ETC for almost 30 years now. They've helped me personally with a not normal circumstance in maintaining the account in light of the account owner having been murdered. Today is really the very first time that I can remember not being able to connect to the Internet for any reason other than weather damage. I'm receiving the same DNS errors I've read in other posts here. It's so bad today that Gmail locked me out of my account for a second while saying they were detecting unusual activity. As at least one other post here said, it's about a really choppy feed. That will be offending the websites I'm trying to surf because their servers will potentially view that as an attempted DOS (denial of service) attack. I promise them it's not. :)

Trish 1 year ago
Ever since the update 2 days ago the internet keeps going out. Cant even stream a show due to constant buffering. So much for the maintenance update.

Isaac 1 year ago
30513 blue ridge ga I been using the Local company Etc worst company iv ever used goes in our constantly been waiting hours for the internet to start working would not recommend this company for anything just bs excuses for all there problems

Kathleen Richter 2 years ago
30540 Ellijay Not starting off well! Just moved here an chose to use local cable an internet only to be given a dinosaur of a remote with no instructions and woke up to no cable at 5am!

Carrol Mesner 2 years ago
Have not had any internet connections all day today

Steve Justice 2 years ago
Jasper 30143- Internet going in and out, TV keeps freezing and loading frequently and then picture comes in fuzzy and the clears. I have 200MB service, this started Wednesday with the freezing.

Carolyn Johnson 2 years ago
30143 was told 4/20/2022 that there was an email issue getting an email. But they were working on it and expected it to work late last night. 4/21/2022 still not working.

David 2 years ago
30513 Blue Ridge out atm. Assuming storm issues

Jackie Collins 2 years ago
30540, DNS servers down again. Not assigning IPs

KC 2 years ago
30175 Have had problems with ETC Internet for days now. Put in a ticket on Thursday and it’s Sunday. I’ve heard from no one when typically they would contact me the next day. Can’t do anything on my phone for constant error messages that the internet can’t be reached. Streaming on my tv keeps crashing. Internet speed tests show consistent loss, when it can connect. ETC used to run so smoothly now it seems to often be slow or down.

Ayayaya 2 years ago
DNS screwing up on ISP end. All precautions and troubleshooting shows my end is flawless. Fix your servers.

Austin Woodall 3 years ago
Internet not working since storm days ago. Old Parker Place Rd. Ellijay Ga. 30536

Munson 3 years ago
Ellijay, 30540 - I lost service due to a storm, I informed ETC of the situation and a ticket was created. After 2 hours I called back and was informed that they only work 9-5. I cannot believe that a service company of this size ignores its customers. Everyone in Gilmer county relies on phone and internet, and to be told that they only work when it’s convenient is ludicrous. I am a retired power lineman and never went home until service was restored. I will contact the Georgia Public Service Commission about these work practices.

Phil 3 years ago
30107 Ball Ground…Internet speeds are extremely slow and intermittent. Basic unusable at this moment for more than a few minutes

Lori 3 years ago
30143 by Dobson Road was told a power outage happened around 5:30 PMThey are still working on service to our area is 8:17 PM

john 3 years ago
no internet jasper 30143

Jenny L Barber-Stone 3 years ago
30143 no fiber internet

Petur Redbird 3 years ago
¿ HELLO ? WHAT IS GOING WITH MY INTERNET SERVICE ? I JUST MESSAGED WITH (3) DIFFERENT AGENTS AND ALL THEY DID WAS FORWARD ME TO A LINK WHERE THET ASK FIR MY CC INFO. NO. I AM PAYING FOR IGNITE SERVICE BUT NOT GETTING ANY. ABSOLUTELY YHE WORST CUSTOMER SETVICE

Stephanie 3 years ago
Internet not working

Frank Alfonso 3 years ago
Internet & phone not working 5/23

Frank Alfonso 3 years ago
Internet & phone not working 5/23

Adam 3 years ago
Internet outage Ellijay, GA 30540

Cindy Patten 3 years ago
No internet continues on High Trail Vista 30143

Robert Bumgardner 3 years ago
no internet up here on Echo Ridge in Bent Tree at zip 30143, near Jasper

Charles Woodliff 3 years ago
No ETC internet service in Ellijay, GA. 30540

Charles Woodliff 3 years ago
No ETC internet service in Ellijay, GA. 30540

Charles Woodliff 3 years ago
No ETC internet service in Ellijay, GA. 30540

Charles Woodliff 3 years ago
No ETC internet service in Ellijay, GA. 30540

Scott Queen 3 years ago
Both internet and cable are down in Cherry Log

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About ETC Communications

ETC Communications is a US company that offers internet service within the states of Georgia and Tennessee. The cable internet from ETC Communications is made available to an estimated 75,000 customers, which makes it the 61st largest provider of cable broadband in the US by coverage area. Outside of cable broadband, ETC also offers DSL internet service to approximately 46,000 people. They deliver service by utilizing the cable television lines that they are already running to customers homes giving them a cable modem or cable box from which customers can connect their routers.
Live outage map

Outage history

Reported outages on 03.10.2024:
There were a total of 3 outages at ETC Communications. The most frequently affected cities were: Atlanta, Enid
Reported outages on 01.10.2024:
There were a total of 1 outages at ETC Communications. The most frequently affected cities were: Ellijay
Reported outages on 28.09.2024:
There were a total of 1 outages at ETC Communications. The most frequently affected cities were:

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